[Q] Play store Nexus 6 sprint insurance - Nexus 6 Q&A, Help & Troubleshooting

I just got told no i cant get insurance on my N6..... ARGH WTF
I called verizon to see if they would insure it if i switched and they said no also.
What are other doing?
*EDIT*
quick google search shows 3rd party route.
http://www.squaretrade.com/nexus-phone-warranty
Thinking about trying that.

Motorola MotoCare. $139 up front, $35 deductible, up to 3 claims for the two-year contract

When I got my N6 from Sprint they added the TEP to it.

Related

Why... Google? AT&T version, no announcement!?

I freakin' bought my Nexus One unlocked about 5-6 days ago! Why couldn't they announce this ****!?
And they should have at least given some kind of exchange for the AT&T version. I do not want to pay a $45 restocking fee.
Anyone else got burnt by Google and HTC on this?
Surely you were aware of the fcc approval for a nexus one that's compatible with att, that happened nearly....three weeks ago?
That's horrible. Maybe you should call them?
Ouch.
I would call this an Apple move.
Friend bought an iphone for 200 bucks. One week later, they went on sale for 99.
Give Google a call and explain that you want to return your phone and swap it out for the ATT one. If they make you pay the restocking fee, it will be easier than having to sell it on your own...plus you run the risk of losing more than 50 bucks when offloading the phone on your own.
Called Google and HTC... both say no exchange is possible, only a return with a restock fee. How long does a return usually take? For me to get my money fully refunded?
At least you have the choice to just pay the restock some of us fell for the early release and now get to move to T-Mobile eventually....
manderson8898 said:
At least you have the choice to just pay the restock some of us fell for the early release and now get to move to T-Mobile eventually....
Click to expand...
Click to collapse
Just sell it. Craigslist, Ebay, etc. That's what I am doing right now. I would rather have to pay 100ish bucks for a phone that uses 3G on my current provider than have to worry about changing providers and suffering until then.
hmmm news about the nexus one heading to att beeen out for months.
It even passed FCC regulations a few weeks back.
So basically because you were impatient and wanted it NOW!! your trying to blame google and HTC?
I have a friend that wanted the nexus one but did not want to switch to tmobile or be stuck on edge. You know what he did after I told him that it was heading to att?
HE WAITED!! so easy to do.
Just pay the restocking fee and stop *****ing about it. IS YOUR FAULT!! not theirs.
Find somebody that wasn't a T-Mobile one, have them buy the AT&T, then trade?
Does anyone know if there will be problems rooting this one vs the regular t-mobile one, as I am about to buy it...
Should be the same rooting process as the AWS version.
I'm not surprised this has causes such a stir, lol... I convinced my buddy to buy the N1 for use on AT&T. He finally gave in about 2 weeks ago... now he wants ME to sell the AWS version.
Just return it and buy an ATT one.
jcarrz1 said:
Does anyone know if there will be problems rooting this one vs the regular t-mobile one, as I am about to buy it...
Click to expand...
Click to collapse
Nothing has changed on the hardware except for the band swap. Same exact phone.

Droid 4 1-day sale (and refund!)

Verizon is having a 1-day "leap day" sale on number of LTE devices, including the Droid 4.
Because I was within the return window (received the phone last Friday), they've credited my account for the $100 difference. They mentioned that you have to request the refund at the store you bought it from, or if you ordered online or through telesales, you request it from Customer Service.
The promo page on Verizon says that it's an online deal only; yet the CS rep said that if I bought it at a store I'd have to go back there... so I'm not 100% sure what a store will say if you go in.
what a load of crap...I bought mine on the release date so I'm outside of the window. stupid verizon screwing the early adopters!
thanks anyways OP
Is this just on the contact price? As it is now i can still trade my bionic to best buy for 350 and Pricer match go wireless at 549 meaning only 200 out of pocket. If i can save even more then I'll definitely be getting this phone.

Where can I get a Tmobile note 4 by paying full but not a tmobile plan?

Hi guys I want to know where can I get a tmobile note 4 without paying for tmobile plan. And I want to pay full. I want Tmobile clean esn note 4 so I can use it with Metro PCS. Ty
TMOBILE store. Tell them you wanna buy it outright.
BAD ASS NOTE 4
BACARDILIMON said:
TMOBILE store. Tell them you wanna buy it outright.
BAD ASS NOTE 4
Click to expand...
Click to collapse
They want me to pay for month of service plus deposit for the first month total is close to 900 dollars.
You need to find a corporate store. Call t mobile and ask them what is the corporate store in your area so you can buy a TMOBILE phone out right. Or you might be able to do it with phone sales.
BAD ASS NOTE 4
---------- Post added at 08:47 AM ---------- Previous post was at 08:37 AM ----------
jcervantes11 said:
They want me to pay for month of service plus deposit for the first month total is close to 900 dollars.
Click to expand...
Click to collapse
http://sam.factoryoutletstore.com/cat/57210/Galaxy-Note-4-/-SM-N910.html
They not cheap
BAD ASS NOTE 4
jcervantes11 said:
Hi guys I want to know where can I get a tmobile note 4 without paying for tmobile plan. And I want to pay full. I want Tmobile clean esn note 4 so I can use it with Metro PCS. Ty
Click to expand...
Click to collapse
Not if you buy it and have it shipped. You can just cancel the service before .Also you haev 14 days to use and try Tmobile
Yeah find a corporate store. I went to a tmobile inside my local shopping mall, and they told me they cannot sell me the phone outright, even though I am a tmobile customer, they told me some bs about they can't sell phones outright if it is within 2 months of release.
Luckily there are several tmobile stores around my area. Went to one and they sold me the last note 4 they had on stock.
PS: if you don't have a tmobile plan that they can link the phone to they will charge you $779 instead of $750
Failed to get one today, tried all three corporate stores in town. Two were out of stock and one wouldn't sell without a plan. I almost got the device at the first location. The salesperson was about to pull a phone for me when the manager stepped in to check on the transaction and stopped it so I walked out hoping to find it elsewhere.
I really need the device asap so I guess I'll get it with a plan tomorrow and cancel as soon as I can. Understand the desire to save devices for customers staying on plans though. It is what it is.
re: purchase N910T without Tmobile
jcervantes11 said:
Hi guys I want to know where can I get a tmobile note 4 without paying for tmobile plan. And I want to pay full. I want Tmobile clean esn note 4 so I can use it with Metro PCS. Ty
Click to expand...
Click to collapse
The only way you can buy a N910T Note 4 without going thru Tmobile
is to go to eBay, they have new and used ones for sale there.
Check it out!
Good luck!
Misterjunky said:
The only way you can buy a N910T Note 4 without going thru Tmobile
is to go to eBay, they have new and used ones for sale there.
Check it out!
Good luck!
Click to expand...
Click to collapse
and risk buying from someone who might stop paying his bill? no thanks =(
I suggest Swappa.com they check ESN's and also check if there is an outstanding balance on the phone before the list is approved.
re: swappa
btort1 said:
and risk buying from someone who might stop paying his bill? no thanks =(
I suggest Swappa.com they check ESN's and also check if there is an outstanding balance on the phone before the list is approved.
Click to expand...
Click to collapse
Yes you are right, I did not think of Swappa it's a good place too.
Swappa is another place you can get a Note 4 Tmobile phone.
I sold a couple phones there myself in the past couple years.
Stores are still low on stock so they have every right to reserve them for customers who are upgrading, opening new lines, or using EIP.
You'll have to wait.
I bought one at a T-mobile corporate store yesterday to use on AT&T. I had to buy a pre-pay SIM for 35$ (1 mo unlimited text/voice) in order for them to sell it to me. Wasn't a huge deal - small price to pay for a phone I can root/rom, especially given how locked down the AT&T version is.
btort1 said:
and risk buying from someone who might stop paying his bill? no thanks =(
I suggest Swappa.com they check ESN's and also check if there is an outstanding balance on the phone before the list is approved.
Click to expand...
Click to collapse
I heard of people buying from swappa also getting a bad imei after 3 months... craigslist is the worst - never buy from them,
I have always bought them from ebay and then told tmobile I bought I straight out, and put insurance, then waited 2 or 3 weeks, and said something is wrong, it keeps rebooting, I reset it 3 or 4 times, and please send me a replacement for $5.... then when I get the replacement it has a good tmobile imei.... that is my trick...
I would buy it straight at tmobile and put the cheapest plan they have for 40 days, so u can have the sim unlocked, then goto whatever company u want,
mdiaz33685 said:
I heard of people buying from swappa also getting a bad imei after 3 months... craigslist is the worst - never buy from them,
I have always bought them from ebay and then told tmobile I bought I straight out, and put insurance, then waited 2 or 3 weeks, and said something is wrong, it keeps rebooting, I reset it 3 or 4 times, and please send me a replacement for $5.... then when I get the replacement it has a good tmobile imei.... that is my trick...
I would buy it straight at tmobile and put the cheapest plan they have for 40 days, so u can have the sim unlocked, then goto whatever company u want,
Click to expand...
Click to collapse
"told tmobile I bought I straight out, and put insurance" what do you mean told them you put insurance? don't they check while your in the phone with them when you ask for a replacement?
btort1 said:
"told tmobile I bought I straight out, and put insurance" what do you mean told them you put insurance? don't they check while your in the phone with them when you ask for a replacement?
Click to expand...
Click to collapse
When I bought my tmobile note 3 on ebay... I went to the tmobile store, and had them put insurance on the phone, pay $8 for that...
they asked where did u buy it, I told them on another tmobile store,
I play stupid and say, I didn't put insurance at the time of purchase, and my cousin said put insurance on it, told them that, and they see the phone in excellent condition and they put the insurance on the phone,..
wait 2 or 3 weeks, and tell them u have been having problems with the phone restarting on its own... let them know you already reset the phone 3 or 4 times during the week to see if it solve the issue. but that it is still giving you problems..... can you please send me a replacement phone..
once they send u a replacement phone, they charge you $5, and you send the old one back... once you have the replacement it will be a good imei that T-Mobile sent, and u will never have a problems with imei again.. then u can have the sim unlocked.
I bought 2 note 3's, mine and my wife in march, she still has the note 3... I sold mine for $400 to a co-worker the day after I got my note 4...
I have done that before with other phones also, whenever I buy from ebay... I leave the insurance on my plan. the phone is worth the $8 a month.
I bought my note 4 on the jump for 0 down and the installment plan for $31 and change, paid the taxes for $50 something. all I have to do is pay it off, and drop the insurance to $8 and I can have it unlocked after its paid off.
mdiaz33685 said:
When I bought my tmobile note 3 on ebay... I went to the tmobile store, and had them put insurance on the phone, pay $8 for that...
they asked where did u buy it, I told them on another tmobile store,
I play stupid and say, I didn't put insurance at the time of purchase, and my cousin said put insurance on it, told them that, and they see the phone in excellent condition and they put the insurance on the phone,..
wait 2 or 3 weeks, and tell them u have been having problems with the phone restarting on its own... let them know you already reset the phone 3 or 4 times during the week to see if it solve the issue. but that it is still giving you problems..... can you please send me a replacement phone..
once they send u a replacement phone, they charge you $5, and you send the old one back... once you have the replacement it will be a good imei that T-Mobile sent, and u will never have a problems with imei again.. then u can have the sim unlocked.
I bought 2 note 3's, mine and my wife in march, she still has the note 3... I sold mine for $400 to a co-worker the day after I got my note 4...
I have done that before with other phones also, whenever I buy from ebay... I leave the insurance on my plan. the phone is worth the $8 a month.
I bought my note 4 on the jump for 0 down and the installment plan for $31 and change, paid the taxes for $50 something. all I have to do is pay it off, and drop the insurance to $8 and I can have it unlocked after its paid off.
Click to expand...
Click to collapse
Ahh I see, got it thanks!
Luckily for me, my sister bought my note 4 and shes asking for $200 AND I sold my S5 from at&t for about $390 :good:
Rent-a-Center believe it or not...has them at cash price... same model # just with tMobile crap out of rom
irishmn69 said:
Rent-a-Center believe it or not...has them at cash price... same model # just with tMobile crap out of rom
Click to expand...
Click to collapse
They have them but the cash price locally was $890
I went in to a Tmo store today and told them my brother is coming into town next week for Thanksgiving and I wanted to get him one for his Christmas present, which we exchange that day since we are all together. I told him he has Tmo, but that I obviously dont' want anything on there about it so he might find out early. He told me it costs about $10 more and I said that is fine. I said hell I'm paying $800 on his present, what's ten more. I had my AT&T version that I was going to take back with me. I pulled it out and said I bought mine today and love it so much I wanted to get him one too. They were very nice and actually gave me a T-shirt and some other stuff to give him as well. And FU AT&T...Tmo gives you headphones you cheap bastages. Now I'm just waiting for my unlock code and I'll be in business. Always be friendly and happy. I told them once "If you can't then I understand. I'll take him to a store next week. I just wanted to have the actual present on hand". They bit it hook, line, and sinker.
Got mine for my prepaid plan full price at BestBuy.
http://www.bestbuy.com/site/t-mobil...1015007&pid=1219459037265&pcatId=abcat0801002

Verizon Asurion Insurance, are we still covered??

For those using a Nexus 6 on Verizon and previously had Asurion Insurance, now what? Do we have to cancel the insurance, will Verizon automatically cancel the insurance, or will they continue charging us for insurance per month, even though the phone is showing up as Non Verizon Device? If they keep charging us monthly, does that mean our phones will qualify for Asurion insurance?
My billing cycled and they are still charging me for insurance
I went to a Verizon store today and was told that my insurance from my S5 transferred over. I cut the sim from my S5 and popped it in my nexus 6.
I wouldn't count on it since it shows up as non Verizon device on your account
Sent from my Nexus 6 using XDA Free mobile app
superrelaxx said:
I went to a Verizon store today and was told that my insurance from my S5 transferred over. I cut the sim from my S5 and popped it in my nexus 6.
Click to expand...
Click to collapse
I've contacted Asurion and Verizon and no one has a freaking clue..... So they both agreed my account will continue to be billed for Asurion insurance, after that point they have no clue what will happen. Asurion is saying they will cover the phone and replace it with a comparable phone, and Verizon is saying I'm not the nexus 6 will not be covered under insurance, but my line still has insurance... WTF My advice to everyone, get moto care
At best if they do cover, comparable at this point would be a locked down note 4 or if Verizon does ever start carrying the nexus 6 then you'd get a Verizon branded one with whatever changes/badging that comes with it.
Worst case its not covered period you've been wasting $10 a month for nothing
lordgodgeneral said:
At best if they do cover, comparable at this point would be a locked down note 4 or if Verizon does ever start carrying the nexus 6 then you'd get a Verizon branded one with whatever changes/badging that comes with it.
Worst case its not covered period you've been wasting $10 a month for nothing
Click to expand...
Click to collapse
Replacements come from the manufacturer, not the carrier. Getting a replacement is going to be tough from any insurer at this point until decent stock is established.
akellar said:
I wouldn't count on it since it shows up as non Verizon device on your account
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I ordered mine on AT&T and it doesn't even show up just like my nexus 5 i ordered from google play.
crashercarlton said:
I ordered mine on AT&T and it doesn't even show up just like my nexus 5 i ordered from google play.
Click to expand...
Click to collapse
I'm not following your point? Att and Verizon have nothing to do with each other.
Sent from my Nexus 6 using XDA Free mobile app
akellar said:
I'm not following your point? Att and Verizon have nothing to do with each other.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
They both use Asurion for insurance, so he was saying just because it doesn't show up on Verizon as Nexus 6, doesn't mean they won't cover it
2swizzle said:
They both use Asurion for insurance, so he was saying just because it doesn't show up on Verizon as Nexus 6, doesn't mean they won't cover it
Click to expand...
Click to collapse
So what does it show on att?
Sent from my Nexus 6 using XDA Free mobile app
I just went and got moto care. I am going to leave my asurion on for 1 more month because both them and Verizon have no clue. I am going to wait for the dust to settle and and decide in January if I'm going to keep asurion.
akellar said:
I'm not following your point? Att and Verizon have nothing to do with each other.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
2swizzle said:
They both use Asurion for insurance, so he was saying just because it doesn't show up on Verizon as Nexus 6, doesn't mean they won't cover it
Click to expand...
Click to collapse
akellar said:
So what does it show on att?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
This is a picture of my at&t account. Looks exactly like it did when i bought my nexus 5 on google play. Unlike my two note 3's on the account that show the note 3. So Yes and No at the same time. I would think Assurion shouldn't be a problem, but at the same time it bothers me AT&T doesn't recognize its own device? You'd think after branding it with labels and bloatyware (very little) that it would be recognized on their site.
I just spoke with Verizon to confirm that my Nexus 6 was still covered under my existing Asurion coverage. My chat session is below, but they said that the device is covered. I'll definitely be saving a copy of this chat for my records, but it seems that if you already had smartphone insurance on your Verizon line, the Nexus 6 will be covered.
My name is Kenzie B, how may I assist you?
Me: Hi Kenzie
Kenzie B: Hi, how are you today?
Me: Good, thank you
Me: I recently bought the Nexus 6 from Motorola.com
Me: And I have been paying for Asurion insurance on my line for a couple of years
Me: I'm just wondering if my Nexus 6 will be covered through the insurance
Kenzie B: It would be my pleasure to assist you. Is the device currently active on your account?
Me: Yes
Kenzie B: I asked because the device is appearing as a non Verizon device and I am unable to see the type of device that is on the account. I am seeing that the device does have a protection plan so the device will be covered.
Me: Okay great, I also noticed that the device wasn't showing up in my account so just wanted to make sure that it was still covered
Kenzie B: Yes, you are still covered. Thank you for being the most important part of our Verizon family. Was there anything else that I could assist you with today?
mountainman15 said:
I just spoke with Verizon to confirm that my Nexus 6 was still covered under my existing Asurion coverage. My chat session is below, but they said that the device is covered. I'll definitely be saving a copy of this chat for my records, but it seems that if you already had smartphone insurance on your Verizon line, the Nexus 6 will be covered.
My name is Kenzie B, how may I assist you?
Me: Hi Kenzie
Kenzie B: Hi, how are you today?
Me: Good, thank you
Me: I recently bought the Nexus 6 from Motorola.com
Me: And I have been paying for Asurion insurance on my line for a couple of years
Me: I'm just wondering if my Nexus 6 will be covered through the insurance
Kenzie B: It would be my pleasure to assist you. Is the device currently active on your account?
Me: Yes
Kenzie B: I asked because the device is appearing as a non Verizon device and I am unable to see the type of device that is on the account. I am seeing that the device does have a protection plan so the device will be covered.
Me: Okay great, I also noticed that the device wasn't showing up in my account so just wanted to make sure that it was still covered
Kenzie B: Yes, you are still covered. Thank you for being the most important part of our Verizon family. Was there anything else that I could assist you with today?
Click to expand...
Click to collapse
That is a good idea, I am actually doing that now to be on the safe side (getting a chat convo on record).
I did call Verizon and Asurion twice (just to confirm a pattern) and got the same answers as you did, they said the line is covered not the phone itself. As long as the Nexus 6 is on my line that I am paying insurance for, it will be covered. Much relief knowing this $700 beast is not a money burning time bomb lol.
dsmith1549 said:
That is a good idea, I am actually doing that now to be on the safe side (getting a chat convo on record).
I did call Verizon and Asurion twice (just to confirm a pattern) and got the same answers as you did, they said the line is covered not the phone itself. As long as the Nexus 6 is on my line that I am paying insurance for, it will be covered. Much relief knowing this $700 beast is not a money burning time bomb lol.
Click to expand...
Click to collapse
How do you prove you have a nexus 6 on your line?
Sent from my Nexus 6
2swizzle said:
How do you prove you have a nexus 6 on your line?
Sent from my Nexus 6
Click to expand...
Click to collapse
I didn't ask but probably the same as if you didn't send a phone back, or in this case if you didn't send them back the same nexus 6 they sent you overnight, which is you get charged full price for the phone.
Verizon Asurion
I just wanted to post my screen shot of the chat session I had with a Verizon rep today.
She confirmed I would keep my insurance coverage.
I tried looking for answers and could find anything but this thread so I wanted to post what I found as well.
I just wanted to let everyone know my experience today with Verizon and Asurion. When I bought my Nexus 6 from Google I called Verizon and was told I would have to wait till open enrollment to get my Nexus 6 covered. (i still have coverage for my S4). I called Verizon today because it's now open enrollment. The Verizon rep told me that she could enter my info, but that she didn't think Asurion would cover my phone since Verizon didn't have the Nexus 6 available. She ask me to call Asurion to confirm.
The first representative at Asurion told me they would cover my Nexus 6, but since Verizon doesn't have the phone they would only replace it with a comparable device.
I knew Att had the Nexus 6 so I looked up the insurance company for Att. Seems it's the exact same insurance company... Asurion. I called Asurion to see if they would replace the Nexus 6 with a Nexus 6 since they have/cover them for Att. They said no, it's 2 different parts of the company and one is not available for the other. Even if they had 50 Nexus 6s in the warehouse they wouldn't replace it because Verizon doesn't have them available. Furthermore Asurion wouldn't accept any claim for a Nexus 6 on the Verizon network because it's a non authorised device on the Verizon network.
Bottom line it's possible Asurion will not cover any Nexus 6 claims. Not even to replace it with a comparable device. Guess it's time to find a new insurance company for my phone.
Tndiscgolf said:
I just wanted to let everyone know my experience today with Verizon and Asurion. When I bought my Nexus 6 from Google I called Verizon and was told I would have to wait till open enrollment to get my Nexus 6 covered. (i still have coverage for my S4). I called Verizon today because it's now open enrollment. The Verizon rep told me that she could enter my info, but that she didn't think Asurion would cover my phone since Verizon didn't have the Nexus 6 available. She ask me to call Asurion to confirm.
The first representative at Asurion told me they would cover my Nexus 6, but since Verizon doesn't have the phone they would only replace it with a comparable device.
I knew Att had the Nexus 6 so I looked up the insurance company for Att. Seems it's the exact same insurance company... Asurion. I called Asurion to see if they would replace the Nexus 6 with a Nexus 6 since they have/cover them for Att. They said no, it's 2 different parts of the company and one is not available for the other. Even if they had 50 Nexus 6s in the warehouse they wouldn't replace it because Verizon doesn't have them available. Furthermore Asurion wouldn't accept any claim for a Nexus 6 on the Verizon network because it's a non authorised device on the Verizon network.
Bottom line it's possible Asurion will not cover any Nexus 6 claims. Not even to replace it with a comparable device. Guess it's time to find a new insurance company for my phone.
Click to expand...
Click to collapse
It's a business practice. They don't allocate one carrier's phones for another carrier. In your example, it is a perfect reason why they can't do that. The AT&T Nexus 6 comes with the AT&T logo printed on the back, and the boot screen is the AT&T logo with their jingle.
If you are looking for insurance, look into SquareTrade or MotoCare.
Tndiscgolf said:
I just wanted to let everyone know my experience today with Verizon and Asurion. When I bought my Nexus 6 from Google I called Verizon and was told I would have to wait till open enrollment to get my Nexus 6 covered. (i still have coverage for my S4). I called Verizon today because it's now open enrollment. The Verizon rep told me that she could enter my info, but that she didn't think Asurion would cover my phone since Verizon didn't have the Nexus 6 available. She ask me to call Asurion to confirm.
The first representative at Asurion told me they would cover my Nexus 6, but since Verizon doesn't have the phone they would only replace it with a comparable device.
I knew Att had the Nexus 6 so I looked up the insurance company for Att. Seems it's the exact same insurance company... Asurion. I called Asurion to see if they would replace the Nexus 6 with a Nexus 6 since they have/cover them for Att. They said no, it's 2 different parts of the company and one is not available for the other. Even if they had 50 Nexus 6s in the warehouse they wouldn't replace it because Verizon doesn't have them available. Furthermore Asurion wouldn't accept any claim for a Nexus 6 on the Verizon network because it's a non authorised device on the Verizon network.
Bottom line it's possible Asurion will not cover any Nexus 6 claims. Not even to replace it with a comparable device. Guess it's time to find a new insurance company for my phone.
Click to expand...
Click to collapse
Yea, to be honest it would be pretty illogical to think that Verizon would cover this at all since you are not using their phone. Working on their network isn't the same as it being a phone they offer. Asurion can only give you a comparable model based on your carriers offerings, not a comparable model compared to anything available in the world. It's kind of the gamble you take using a non carrier branded phone on a their network.
Sent from my Nexus 6 using Forum Runner
---------- Post added at 12:40 AM ---------- Previous post was at 12:35 AM ----------
PaisanNYC said:
It's a business practice. They don't allocate one carrier's phones for another carrier. In your example, it is a perfect reason why they can't do that. The AT&T Nexus 6 comes with the AT&T logo printed on the back, and the boot screen is the AT&T logo with their jingle.
If you are looking for insurance, look into SquareTrade or MotoCare.
Click to expand...
Click to collapse
Not to mention the AT&T N6 comes factory locked whereas the Google and T-Mobile versions are unlocked out of the box, do that would be another issue in giving out an AT&T version as a replacement.
Sent from my Nexus 6 using Forum Runner

[Q] AT&T Nexus 6, Pay ETF instead of NEXT???

I bought the N6 on pre-order from AT&T using NEXT. It shipped out when AT&T said it would and came overnight, all was great. When I received the first bill, both my N6 and my wife's S5 were listed on contract instead of the NEXT program. I never made a down payment when buying the phone and the confirmation email says it was on the NEXT program. Clearly AT&T made a mistake. I used chat and was instructed to take said paperwork and go to my local store and they could fix everything. But now i'm wondering if I can just pay the EFT of $325 per phone instead of full retail? And if so, can I keep my AT&T service, or do I need to hassle with porting my number out and back in?
What say you?
ald9351 said:
I bought the N6 on pre-order from AT&T using NEXT. It shipped out when AT&T said it would and came overnight, all was great. When I received the first bill, both my N6 and my wife's S5 were listed on contract instead of the NEXT program. I never made a down payment when buying the phone and the confirmation email says it was on the NEXT program. Clearly AT&T made a mistake. I used chat and was instructed to take said paperwork and go to my local store and they could fix everything. But now i'm wondering if I can just pay the EFT of $325 per phone instead of full retail? And if so, can I keep my AT&T service, or do I need to hassle with porting my number out and back in?
What say you?
Click to expand...
Click to collapse
You'd need to run this by ATT, but ETF (early Termination fee) is applied only when you "terminate" your service with ATT.
After talking to customer service, they have no problem with me paying the $325 ETF, and keeping service. They said i would then get the $25 per line discount since i'm on the 10 GB plan. I'll report back with my actual results. I don't have the coin this week to pay it.

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