I recently bought an Xperia Z and in my notification bar it said there was a new firmware available. I downloaded & installed the firmware but when my device was meant to boot up, it just crashed. I tried to turn it on again but it just kept crashing.
It comes up with the 'Sony' logo then the phone crashes. Sometimes it says 'Xperia' then crashes. Then lastly it has the purple wave and then crashes...
I flashed different firmwares. 4.3 JB, 4.4.2 KK, 4.4.4 KK. It still happened. Repairing with PCC didn't work either.
When I try to charge it from a wall adapter it turns on then switches to the charging screen. I hold the power button and the phone boots up normally. I can use the phone. I unplug it and it is fine for a few minutes. When I click an app or exit an app, sometimes the phone just shuts down and then the crashing happens again, unless I connect it to the charger.
Anyone had a similar problem and fixed it? I'm honestly stumped right now.
Related
Hi All,
I have an Xperia Z C6603 UK Unbranded phone and have just updated to the 244 update (direct from 434) using the PC Companion software. Phone is not rooted.
Did the update - all seemed OK, running android 4.2.2 no problems. Then had notification to update Sony apps (Walkman, Album, etc) so I started the process of updating the apps as usual. Then the problems started:
apps were frozen at "installing". System worked fine. Left it for 10 minutes, no progress.
Decided to restart the phone
Phone did not reboot as normal but went into "auto repair" mode with the settings triangle and a status bar at the bottom (+ red LED when plugged in)
The status bar never progressed, it just stayed continuously "moving" as if initialising
Was only able to REBOOT phone off by holding Vol+ and the POWER button. I could never turn it off, it would only reboot to the same state.
PC companion software did not recognise the phone was connected to PC regardless of the various options I tried.
Downloaded the Sony Update Service application and installed on PC
Finally managed to get the phone connected to the PC by doing the following:
-hold down Vol+ and Power till phone goes off
-keep holding Vol+ and Power until phone vibrates once
-keep holding Vol+ and Power until phone vibrates 3 times
-let go and then immediately plug in USB cable (while SUS is running on PC) and simultaneously hold the Vol- button down.
-SUS recognised the phone. Unfortunately the only option I had was to factory reset and lose all data.
Anyway I how have my phone back but it was factory reset. Never mind all my stuff is online anyway so that's not a biggie.
Thought I'd put this out there in case anyone else runs into this problem.
For what its worth I think the 244 update is a huge improvement on the 434 firmware. Better screen visibility and colours and seems a little faster (but that could be the reset). Dont know about the battery life but glad its back.
Cheers.
If you happen to see the repair triangle thing again leave it to do its thing.
It can take a while for it to complete as it's optimising/repairing system files. Just be patient
Drummerjed said:
If you happen to see the repair triangle thing again leave it to do its thing.
It can take a while for it to complete as it's optimising/repairing system files. Just be patient
Click to expand...
Click to collapse
Thanks for the tip . I did wonder if I should leave it but it was unchanged for over two hours so I thought it was properly stuck.
Battery life seems to be pretty good as well so far.
There has beena few incidents where it took people over 24 hours for it to complete.
Just leave it be, and you can keep all your data
Sent from my C6603 using xda premium
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
What's your battery like because to me is sound like a battery problem, USB is supplying power and a soon as you remove power it dies,
Boot phone up and do a service test on battery *#*#service#*#*
A maybe completely wrong
P. S. Have you had your phone near water what colour is the paper under your tabs (should be white not pink)
Sent from my C6603 using xda premium
i have the same thing ...
midego said:
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
Click to expand...
Click to collapse
I have the exact same problem! have you found a solution yet? i'm thinking it's a hardware problem because of the fact that i have had this problem on different ROMs and even when i flashed it back to original firmware using sony's flastool.
The battery test under *#*#service#*#* says there's nothing wrong with it...
It's getting really frustrating actually... Phone is practically unuseable...
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
blackknigt said:
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
Click to expand...
Click to collapse
delete
I was on my sony xperia z browsing instagram when all of a sudden my network cut off and a small icon with a simcard with a red cross with it appeared...
the next thing i know my phone turns off boots up but doesnt ask for my sim pin (and shows no signal bar) then says "process system is not responding, would you like to close it" then when i select either ok or wait it reboots the phone and keeps looping doing this same process?
My phone is rooted with volume mod and nothing more and has been working fine for 4 months
also iv tried turning on wifi or mobile network but then the screen flickers and reboots?
what has happened??????
bump
what the hell?
tried a factory reset with Sony update service and problem still occurs?
SOLUTION
It turns out the only way to make it work again was to use flashtool.
very helpful guide for a fix.
http://forum.xda-developers.com/showthread.php?t=2240614
After downgrading my firmware to .93 using flashtool in order to root my phone with giefroot, I upgraded to .77 and remained to have root access. I booted it up and it was working fine in the first week until one night I was using it without any problems and then it suddenly displays its screen off animation. After that I tried pressing all buttons and I couldn't get it to boot up. I tried charging for a few hours and it shows a red LED light then tried hard-reset, reboot, and I can't even boot it to flashmode. Also tried yellow button under nano sim cover but no luck. :crying:
Edit: Based on my area, it seems there are a number of people experiencing this problem. And It also doesn't seems to have to do anything with the rooting. Might be a manufacturing fault. Anyway I'm sending my phone to a service center nearby and I might have to send it away if it can't be fixed.
Hey guys,
Havent been here in a long time... Well let me start from the beggining, i hope it wont be too long. I unlocked and rooted a phone a while ago (i think its irellevant), and had been using it since the without messing with anything but usual root stuff(lucky patcher, busybox, auto clicker and such). Today, i dropped it and after that it shut off, coudnt turn it on... I think it had a live vertically once that i was trying to boot it today, but it was sunlight so i am not sure.... When i try to turn it on it vibrates once. When i connect it to the charger it doesn't charge or light up the led. The screen is black all the time so no signs there. When i hold vol up+power it vibrates once and when i hold it for more time it vibrates three times, as it should but nothing comes up. But when i connect the charger, and hold vol up + power it vibrates and lights up red led. Then it stays on even when i disconnect the phone from charger.
I connected the phone to Sony Emma, and flashed KitKat build 10.5.1.A.0.292 but once again after it flashed nothing happened.
And i have also opened the phone back and checked the connections to the board, and they all seem to be fine ...
Should i bury it or is there something else i can do?
Anyone has any ideas ? i somehow managed to get to fastboot and flash mode and tried to flash recovery, custom rom, stock rom (with flashtool)... Nothing seems to work ...