Greetings,
I'm not experienced with android devices, so i thought i'd ask here first before trying to do anything.
Since a few months ago some weird things started happening to my X8 - random display glitches and blackouts at completely random intervals (sometimes one or even two a day, sometimes it can last two or more weeks w/o an incident, i haven't figured out any relation yet).
Glitches manifest in distorted view on screen - shifted up/down/sideways - or colored graphics artefacts - up to completely bizarre patterns of random-colored pixels covering the whole screen. Weirdly enough, pushing power button as if to lock the screen usually alleviates the issue, sometimes i need to do it few times to remove completely, but it works. Touchscreen works fine, but i need to tap the "right" spot on the screen, not where it's displayed on the screen ("right" as in where the element is when the screen is not glitching).
The other issue (may be related) i'm having with the phone is random screen "blackouts" - the screen goes completely black and the power button cycling doesn't help - but the phone still reacts to screen input (i.e. i can unlock the screen by dragging the slider, launch app, start/stop music playback and so on). I can see the backlight on, so it's definitely screen/gfx hardware issue, not backlight. If i try to reboot the phone, it hangs on either shutdown or boot up. Removing the battery, placing it back and booting the phone up doesn't help - it vibrates as usual, i see the backlight go up, but screen stays black and i can't interact with the phone even if i leave it there for a few minutes (which is more than enough for it to boot up - it usually takes ~30 seconds till full boot). Also the backlight won't go off. It usually helps to boot normally if i hit the phone with a palm on the back side and/or leave it alone for a while. This issue is much more rare (only had it three times), but it puts the phone out of service for a while, so it's an issue for me.
Now, the device info:
Sony Ericsson Xperia X8 E15i
015 baseband
10W44
Unlocked bootloader
Alfs8 kernel (2.6.29.6-Alfs v08a 24/03/2012)
GingerDX v026 ROM
No cpu tweaks done, cpu governor "ONDEMAND", cpu speeds 122-600.
The glitches started when i was still using the older version, GindgerDX v013 with locked bootloader, i have done factory reset and flashed a new version with new kernel (and unlocked the loader along the way), but apparently it did not help fix the issues.
I can't provide and screenshots/photos of the issue because the only camera i have access to at most times when it happens is my phone one and, obviously, i can't use that in this case
The question is: can i still try to fix it by myself (i can do it if it doesn't involve disassembling the phone completely - i don't have the screwdrivers required) by software tweaks or other techniques or should i reflash stock kernel/rom, apply for warranty and hope they find the defect and fix it? I really do like the phone. Or, maybe, you have encountered anything resembling these issues and may shed some light on what's happening.
Appreciate any input in trying to figure out and fix this.
Thank you if you have read all this even if you can't help me, cheers!
1st problem could be 'Screen Cut' issue which is solved using kernel without FPS Cap...
2nd problem usually happens on my phone with miniCM9 3.0.2 but shows splash and boot animation...
Can you see the splash screen and the bootanimation? Because my friends' Xperia Ray has the issue on official firmware... so it could be hardware damage...
Try unlocking the screen then press the power button then press it again...
and also try flashing the stock firmware... If it doesn't work... I think you should live with it...
Sounds like a hardware problem to me. Reflash stock kernel and ROM and full wipe and then flash a different ROM and see it it still happens. If it does I think it is advisable to send it to Sony for repair.
Sent from my E15i using Tapatalk 2
Thanks for your replies, i'll try reflashing the stock rom and see if it still happens.
@Lily48: no, no splashcreen or boot animation, just black screen and visible backlight.
I have the same problem and I checked it many times and my conclusion is....ITS A HARDWARE PROBLEM NOT SOFTWARE..
KASHYAP9 said:
I have the same problem and I checked it many times and my conclusion is....ITS A HARDWARE PROBLEM NOT SOFTWARE..
Click to expand...
Click to collapse
Well, notify me if you find a solution, thanks
Sorry for double post, but this is important update:
My phone died this morning with the permanent black screen syndrome. Until i rebooted i could use it to receive phone calls or even listen to music (i knew where to touch to activate the features). However it would not boot sompletely after restart, even if i leave it for ~hour. Connecting to flashtool showed that it does boot to a certain stage, but no GUI (for user interaction with haptic feedback) available - the flashtool does show that device connected with usb debugging enabled.
I reflashed the stock ROM, now it's apparently stuck in some sort of bootloop - it keeps on connecting and disconnecting. But the screen is still black, with backlight. If i remove the battery, replace it and just connect to pc w/o trying to boot on, it acts normally as if trying to charge - backlight activates for a few seconds if i touch a key and green led is lit, but still the screen is black.
I will RMA it tomorrow, thanks for help, hopefully i'll get a new one, or they'll repair this one so it does not glitch on me again. Anyway it was/is a good phone, i absolutely love it.
Wish me luck =]
Aessaya said:
Sorry for double post, but this is important update:
My phone died this morning with the permanent black screen syndrome. Until i rebooted i could use it to receive phone calls or even listen to music (i knew where to touch to activate the features). However it would not boot sompletely after restart, even if i leave it for ~hour. Connecting to flashtool showed that it does boot to a certain stage, but no GUI (for user interaction with haptic feedback) available - the flashtool does show that device connected with usb debugging enabled.
I reflashed the stock ROM, now it's apparently stuck in some sort of bootloop - it keeps on connecting and disconnecting. But the screen is still black, with backlight. If i remove the battery, replace it and just connect to pc w/o trying to boot on, it acts normally as if trying to charge - backlight activates for a few seconds if i touch a key and green led is lit, but still the screen is black.
I will RMA it tomorrow, thanks for help, hopefully i'll get a new one, or they'll repair this one so it does not glitch on me again. Anyway it was/is a good phone, i absolutely love it.
Wish me luck =]
Click to expand...
Click to collapse
It is a hardware problem and Sony Service Center is the last option you have.. if your X8 is in warranty period.
I did the same and they replaced its display with new one.
Hello, reporting back in:
Just got my X8 back, it really was a hardware problem. They changed the screen now it works as good as new =]
Thanks everyone for support
I recently bought an Xperia Z and in my notification bar it said there was a new firmware available. I downloaded & installed the firmware but when my device was meant to boot up, it just crashed. I tried to turn it on again but it just kept crashing.
It comes up with the 'Sony' logo then the phone crashes. Sometimes it says 'Xperia' then crashes. Then lastly it has the purple wave and then crashes...
I flashed different firmwares. 4.3 JB, 4.4.2 KK, 4.4.4 KK. It still happened. Repairing with PCC didn't work either.
When I try to charge it from a wall adapter it turns on then switches to the charging screen. I hold the power button and the phone boots up normally. I can use the phone. I unplug it and it is fine for a few minutes. When I click an app or exit an app, sometimes the phone just shuts down and then the crashing happens again, unless I connect it to the charger.
Anyone had a similar problem and fixed it? I'm honestly stumped right now.
After downgrading my firmware to .93 using flashtool in order to root my phone with giefroot, I upgraded to .77 and remained to have root access. I booted it up and it was working fine in the first week until one night I was using it without any problems and then it suddenly displays its screen off animation. After that I tried pressing all buttons and I couldn't get it to boot up. I tried charging for a few hours and it shows a red LED light then tried hard-reset, reboot, and I can't even boot it to flashmode. Also tried yellow button under nano sim cover but no luck. :crying:
Edit: Based on my area, it seems there are a number of people experiencing this problem. And It also doesn't seems to have to do anything with the rooting. Might be a manufacturing fault. Anyway I'm sending my phone to a service center nearby and I might have to send it away if it can't be fixed.
A few hours ago i try to Hard-Reset my Z1 because it keep restart it self while im using it. After i press ERASE ALL DATA or something like that buttons the phone went off and start again with android logo on it with some loading bars underneath. After a few minutes the screen went off, the phone restart and stuck on the booting screen. so i tried to manually restart it with long pressed on power key, didnt work so i use the OFF key in side the sim tray panel. It work and the message Android is Upgrading appears. Optimizing Apps 1 of 3. After it go through 3 of 3 the phone restart again. Same thing appears but the "1 of 3" turn into "1 of 2" AND then it repeat with 1 of 1 apps message. the screen went off again then boom! it's dead. No LED lights, cant turn the device on, charging doesn't work, PC Companion cant detect the phone. I try the "Repair device" options but still not working. Power key+Volume Up doesn't work, OFF key in the sim tray panel doesn't wok also.
Anyway i can do to bring it back?
Ps.Sorry for my bad English
Hello everyone,
I have a Sony Xperia Z1 C6903 LTE, the screen got broken and it was glitching
Without touching anything on the screen, it would click and select randomly. Sometimes even make calls that i didn't issue which made it problematic for me
My father took the phone and replaced the screen at a store that I dont know anything about, but it was still glitching
Not as much as when it was broken but it is glitching and it is unbearable
I didn't use the phone for a while and now I want to fix it to give it to my sister
Went to Sony customer service and they said it would cost about $220, nearly the same price of the phone when I bought it
But he did mention that a format might fix it, I asked if he meant a factory restore but he said they would flash it for $40
I decided to flash it on my own but now the the phone starts up, Sony and Xperia logo then the colors appear
After that it says "NFC Firmware Update Wait while updating, Do not turn off your phone" then it restarts and loops again and again
The only way to stop the loop is by holding power and Vol up
I read other threads but nothing worked for me, please help :crying:
The issue has been solved by using the Sony Companion, doing a software restore got it back working normally
but the screen is still glitching, should i change it with a cheap screen for $53, or the original Sony screen for $212?