Sony Xperia Z1 restarts after starting up - Xperia Z Q&A, Help & Troubleshooting

Hello everyone,
I have a Sony Xperia Z1 C6903 LTE, the screen got broken and it was glitching
Without touching anything on the screen, it would click and select randomly. Sometimes even make calls that i didn't issue which made it problematic for me
My father took the phone and replaced the screen at a store that I dont know anything about, but it was still glitching
Not as much as when it was broken but it is glitching and it is unbearable
I didn't use the phone for a while and now I want to fix it to give it to my sister
Went to Sony customer service and they said it would cost about $220, nearly the same price of the phone when I bought it
But he did mention that a format might fix it, I asked if he meant a factory restore but he said they would flash it for $40
I decided to flash it on my own but now the the phone starts up, Sony and Xperia logo then the colors appear
After that it says "NFC Firmware Update Wait while updating, Do not turn off your phone" then it restarts and loops again and again
The only way to stop the loop is by holding power and Vol up
I read other threads but nothing worked for me, please help :crying:

The issue has been solved by using the Sony Companion, doing a software restore got it back working normally
but the screen is still glitching, should i change it with a cheap screen for $53, or the original Sony screen for $212?

Related

Xperia V bricked after SOD

Yeah hey, great start of the week
Was listening music with walkman on my 19 day old Xperia V on commute to work this morning when suddenly noticing my first sleep of death after fiddling around with equalizer settings... well, music continued and only the screen didn't turn on anymore so I just continued to work.
There I pulled the battery but afterwords nothing. :crying: No Sony nor Xperia logo at boot, just screen backlight on for a few seconds and then off again after which you could guess a few touch buttons active since the phone vibrated to the touch on the lower part of the screen as if there was a keypad there. You were even able to turn off and on again that reaction as if the sleep button was doing its work as usual.
Taking out battery, SIM and microSD didn't help, also not pausing for longer time. Still same short black boot to invisible touch pad.
Went to the shop and got an exchange unit right away! Best thing... there was another guy there in the shop complaining about s.o.d.s but his V booted fine again after pulling the battery.
hope I'm the only guy with this problem...
BTW, got it stock with Jelly Bean on it and didn't root nor unlock
Cheers
Lyndon
PippeR_678 said:
Yeah hey, great start of the week
Was listening music with walkman on my 19 day old Xperia V on commute to work this morning when suddenly noticing my first sleep of death after fiddling around with equalizer settings... well, music continued and only the screen didn't turn on anymore so I just continued to work.
There I pulled the battery but afterwords nothing. :crying: No Sony nor Xperia logo at boot, just screen backlight on for a few seconds and then off again after which you could guess a few touch buttons active since the phone vibrated to the touch on the lower part of the screen as if there was a keypad there. You were even able to turn off and on again that reaction as if the sleep button was doing its work as usual.
Taking out battery, SIM and microSD didn't help, also not pausing for longer time. Still same short black boot to invisible touch pad.
Went to the shop and got an exchange unit right away! Best thing... there was another guy there in the shop complaining about s.o.d.s but his V booted fine again after pulling the battery.
hope I'm the only guy with this problem...
BTW, got it stock with Jelly Bean on it and didn't root nor unlock
Cheers
Lyndon
Click to expand...
Click to collapse
ok, try to repair with SUS or PC Com.
When you repair finish, delete all data im internal memory, sdcard (all data), then repair again.Then copy data (music, video, not data of apps) back and try. May be SoD not show.
If the repair in SUS or PC Com can not work, may be your phone was brick. Send it back to Sony Center :good:
Hey, thanks for the Tip of how to try repairing...
But as I pointed out, fortunately the Shop I bought it exchanged my unit with a new one without a lot of discussing!

Xperia Z Froze - Reboot

Hi there,
Just signed up to post something here as I couldn't find anything to help me online when I had a problem, My Xperia Z decided to freeze up this morning after locking itself, then it wouldn't respond to just turning it off, the Green LED was constantly on but the screen was black.
So to reboot the phone I just had to hold down the Volume Up and Power button for a few seconds, then it rebooted.
Obviously this wouldn't take people very long to figure out but I thought I'd post it up any way.
Cheers
Thanks
RDubzUK said:
Hi there,
Just signed up to post something here as I couldn't find anything to help me online when I had a problem, My Xperia Z decided to freeze up this morning after locking itself, then it wouldn't respond to just turning it off, the Green LED was constantly on but the screen was black.
So to reboot the phone I just had to hold down the Volume Up and Power button for a few seconds, then it rebooted.
Obviously this wouldn't take people very long to figure out but I thought I'd post it up any way.
Cheers
Click to expand...
Click to collapse
As with any new device, there are nearly always teething problems and I expect Sony will quickly issue an update to it's firmware as do many other manufacturers if it finds a problem....not had any trouble with mine yet, but I did only get it today......fab phone wouldn't go back to a Samsung due to their too plasticky construction....sorry Samsung !!! Free Sony headphones are pretty good too !!!

Xperia TL Screen doesn't turn on!

My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
schecter7 said:
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
Click to expand...
Click to collapse
Take it back to the shop. If its stock, not been damaged and you have done the official repair, get them to replace it.
gregbradley said:
Take it back to the shop. If its stock, not been damaged and you have done the official repair, get them to replace it.
Click to expand...
Click to collapse
Thanks! Problem is I have to ship it to their repair center and it'll take a while to get my phone back. I was wondering I could probably try out something on my own if it's some kind of software glitch. Even though, it's more likely to be a hardware issue - then I'm gonna have to take the longer path.
I'm a bit of surprised. This is my 10th Sony (Ericsson) phone in last 5 years. I have never had any issue till now and I really take good care of my phones.
Did anybody experience this problem?
I have not seen any threads on here work a similar problem
Sent whilst sat on the toilet.
Try holding all the buttons for 10 seconds or the power button alone if I remember. This happened to my brother once and had to perform this to get it back working
Sent from my Evo 3D CDMA using xda app-developers app
schecter7 said:
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
Click to expand...
Click to collapse
I've got the same problem with a Xperia T! The annoying thing is that the phone has just come back from the Sony repair centre.... Never had this problem before... 3 or 4 times in a day the display doesn't turn on and I have to force a soft reset, but the phone still vibrates, still receives messages and the notification LED works! I guess those idiots messed up with something during the repair.... It's gonna be the third time i send them the phone and they keep giving it back with a different problem! Tired of these retards, I hope that they can give me a new device... This one's fu**** up...
It's probably a software related issue, as always
Sent from my LT30p using xda app-developers app

[Q] Black screen of death ? Any survivors ?

Hello all,
I own a Z3 Compact since now 4 months, I bought it abroad, in Qatar and went back to Belgium after.
Overall, I'm very happy of it. Nothing to say.
Yesterday, the phone was almost full in battery, connected in bluetooth in the car... I tried to pick it up and turn it on, it wasn't working anymore. The screen stay black. I tried to turn it off, then on, impossible.
I tried to push the vol up and down then power button all together during 30 sec, nothing worked.
I tried to press the yellow button near the sim card, nothing helped.
I also tried to do all those combinations with the power plug connected, but even the power led is not showing up !
The phone seems to be turned off and I'm unable to turn it on again. I've read some forums and it looks like it's a common problems with Sony Xperia phones (ex: Link).
The date on the paper near the sim slot says 14W36 (Year 2014, Week 36).
I'm wondering if I should return the phone to Sony for warranty ?
If yes, do you think it will work even if the phone hasn't been bought in Belgium ?
Thanks
Tried Sony's FlashTool ?
Hi,
before I send it back, I would try Sony's Flashtool.
Search for "Sony flashtool"
Read carefully and good luck
Br
NorSamsUser
NorSamsUser said:
Hi,
before I send it back, I would try Sony's Flashtool.
Search for "Sony flashtool"
Read carefully and good luck
Br
NorSamsUser
Click to expand...
Click to collapse
Hello,
The phone doesn't even get recognized by any software on the PC.
Anyway, the phone will be returning in waranty tomorrow morning, I'm crossing my fingers.
Such problem makes me really wonder if these phone are worth it.
Hi,
The phone went back in warranty in a Sony repair center in Alsace (FR).
They replaced the motherboard, not the phone is working perfectly.
I hope I won't have the problem again.

How to fix my xperia t? 😰

I had a problem with the phone, it reboots every time itself, so i decided to buy a new battery from internet.
Then i replaced the original inside the xperia t and placed the new one.
When i turn on the phone, it vibrates and nothing on the screen, it seems to boot normally but without anything on screen, infact when i press the camera button the flash turns on and it seems to take a picture.
What can i do? Please heeelp
Anyone help please

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