Auto Rotate not working - Nexus 6 Q&A, Help & Troubleshooting

Hey guys I have a problem, today my nexus 6 slipped from my pants and felt screen down to the floor.. It has now a few scratches on one corner but nothing more physically speaking.. But now I have noticed that the auto rotate option is not working anymore.. Camera, photos, videos, web pages, etc nothing works.. Just YouTube but because it has its own option to see on landscape.. I have re started the phone 3 times and nothing.. I don't know if someone can help me this, if I have to install the firmware or make a factory reset or something.. I don't know.. My model is XT1103 bought from Motorola Mexico directly from their web page and I use it with Telcel.. I haven't had this issue before.. All started today and I'm guessing is because of the fall of the phone.

If this all happened after you dropped your phone I would assume its more of a mechanical issue (busted accelerometer) vs a software issue. I would doubt that any sort of reset or software tweak could fix a problem like that. It may benecessary to contact Motorola and set up a repair order.

rubennd said:
Hey guys I have a problem, today my nexus 6 slipped from my pants and felt screen down to the floor.. It has now a few scratches on one corner but nothing more physically speaking.. But now I have noticed that the auto rotate option is not working anymore.. Camera, photos, videos, web pages, etc nothing works.. Just YouTube but because it has its own option to see on landscape.. I have re started the phone 3 times and nothing.. I don't know if someone can help me this, if I have to install the firmware or make a factory reset or something.. I don't know.. My model is XT1103 bought from Motorola Mexico directly from their web page and I use it with Telcel.. I haven't had this issue before.. All started today and I'm guessing is because of the fall of the phone.
Click to expand...
Click to collapse
The same thing happened to me when my son dropped it on the floor. After looking around the web, I have found that it is a common issue with the owners of this device where it seems that the accelerometer gets shaken a bit out of place. You can download an application from the Play Store called Accelerometer Monitor which will show you the X, Y and Z value changes as you move the phone around. In my case, all the values where changing except for the Y value.
I know that this is not a scientific way of doing things, but what almost everybody recommended is smashing the back of the device hard on your hand many times in order to push the accelermoter back to its place. I have done this while I had the above application opened and after many trials the Y value started changing again and everything seemed to be back in place and working perfectly.
Good luck!

Ok so I downloaded the application you said, and in fact the Y value is the only one that doesn't change when moving the phone.. I guess I'll try the same of smashing the back oh the phone hard with the hand to see if that helps me.. Its driving me crazy that I cannot rotate the screen to landscape..

Good luck then! I know the feeling!

fixed
I know it's an old post but it just helped me fix the accelerometer. It got stuck on Y axis when I dropped the phone today on a carpet.
I installed the recommended app to monitor the settings and bumped the phone several times at the palm of my hand and magically the Y axis started responding.
Thank you for this post.

Wow this actually worked.
Thanks !! I would really hate to call Google and wait days for a refurbished replacement.

Just to let you know - this worked for me as well.
Thanks!

I just wanted to say that this fixed mine too

old post, but just to add a testimony,
no need to drop the phone and risk it.
just smack the phone on your hand, a bit of force is needed but nothing crazy.
i actually did this to the rhythm of a song haha
this works

amazing ... worked exactly as reported...

It worked for me...
oneshotaz said:
The same thing happened to me when my son dropped it on the floor. After looking around the web, I have found that it is a common issue with the owners of this device where it seems that the accelerometer gets shaken a bit out of place. You can download an application from the Play Store called Accelerometer Monitor which will show you the X, Y and Z value changes as you move the phone around. In my case, all the values where changing except for the Y value.
I know that this is not a scientific way of doing things, but what almost everybody recommended is smashing the back of the device hard on your hand many times in order to push the accelermoter back to its place. I have done this while I had the above application opened and after many trials the Y value started changing again and everything seemed to be back in place and working perfectly.
Good luck!
Click to expand...
Click to collapse
Above non-scientific solution worked for me for my Nexus 6 which had got Auto-rotate issue after it was dropped on screen side down.

Related

Huge problem!!!

I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
Click to expand...
Click to collapse
you could try reflashing the original ROM
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
Click to expand...
Click to collapse
If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...
i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
return it ..
kash04 said:
return it ..
Click to expand...
Click to collapse
I agree, sounds like a loose connection somewhere
Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley
hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
Click to expand...
Click to collapse
Thats doggone lucky!! Just another reason to have a dog around...

Touch function bugged?

I got this weird problem... On two Xperias! My first was like this from the beginning, the other started two days ago.
I can't get the screen aligned. i got coordinates from a friends perfectly aligned screen, and it is off, not in the edges, but in the middle. I don't understand what might be wrong. I have aligned my screen 30 times, and flashed the phone two, with two different ROMs, one original UK Xperia, one Blackstone by itje.
If other people got this problem, please make a post here.
Also, if you got "perfect align screen", if you can post your coordinates from the registry here, so I can test them, it would be great!
bump. please, need to find out if other people got this problem
Lol
Looks like nobody does. Do a hard reset on your phone from the Start Menu/Settings and perform the manual align by tapping the screen.
You can't just take settings from another phone and expect them to align because it doesn't work like that, otherwise the alignment wouldnt even be necessary.
Manual align this way and let us know how it goes.
Well, it did work at first. But the day after the middle part of the screen was completely off. But I have tried hard reset, soft reset, installed different ROMs, nothing works.
Sounds weird. Of the digitizer is broken it wouldn't work anywhere correctly. Check your installed programs. Maybe something is messing with your touch-alignment.
Have same issue
do you align using ur finger or ur stylus ??....better the stylus
"i got coordinates from a friends perfectly aligned"
Now that sentence made me think about what you are doing..
just align and follow the instructions? ...
Sorry but... JERK!
I tried to align, but it just looped, as I SAID BEFORE! Please read all posts before saying ANYTHING, because if not, it WON'T help me, or others that might have the same problem.
The coordinates from my friend, which I got from his registry, on the same phone, with same language, probably the same party, worked one day, the next it didn't. I allways align with my stylus, tried with finger, didn't help. got no programs installed, have tried itje's rom, and a vanilla Xperia UK rom, same problem.
In fact, same problem on TWO Xperias, gotten from the same store, same color, but the last from a later party, which my friend got one of too.
This can't be a coincidence... I will deliver my phone to the store, but I need confirmation about the loop from other people here too, because this time, I will get my money back. I can't go half a year without a phone because SE screwed up their deal with HTC, which choose to take cheap crap-plastics and apparently screens instead of the real deal in phones priced 650$++ here in Norway. It just doesn't hold up!
alignment routine looping
i've had the alignment program problem looping issue before and eventually realised that it was because I wasn't tapping the screen hard enough with my stylus. I'm not saying smash the hell out of it but applying a little extra pressure did the trick for me.
As far as loosing the settings and hacking it using a mate's calibration I'm with the others - probably an app you've got installed that's wiping it and using somebody else's cal is pointless!
I tried tapping so hard you get the lcd-effect, the rainbow-effect on the screen. Too hard. And, only prog i got installed is regedit. Only aftermarket I got, so thats no go. Guess the touch-thingy (digitizer?) is screwed then. Well, I want my money back
It will be just a few days till may warranty will be over (1 year warranty) and my silver just got almost dead digitizer today. Sometimes it works sometimes it doesn't since I installed touch response before so it'll vibrate when I touch it. I hard reset my phone since I think it maybe due to a software problem, but now I'm stuck on the align screen. I guess of all the Xperia users on the whole wide world I consider myself to be the "unluckiest".

HELP!! my screen works....but it doesnt....

ok guys and gals, heres one for you. i know im a noob but this one has got me stumped and i cant for the life of me find anything in this or any forum or even google. i have the tilt. just flashed a cooked rom for the first time several weeks ago thanks to everyone on here and all the FAQs and stickies. (to any other noob, all the info is out there!!!!! dont be lazy!!! SEARCH AND READ YOUR HEART OUT!!!!) anyway, im running Witscheys latest 6.5 rom build 23071 HSPL 3.34 w/ radio 1.70.19.09. ive been tweakin it pretty much every day tryin to get it to the way i want.
well im so close to finishing and the the screen suddenly decided to randomly not respond to my touch. the buttons were the only way to control the phone. even after numerous soft resets. then it would decide to start responding. so i was doing some research and tried a couple diff methods of fixing "screen freezes" (but i dont think its a "screen freeze" as it worked fine with the use of the buttons) finally found a post in the thread for the room that read:
Originally Posted by cpala
Hi witschey,
I work with you rom a week a go, but sometimes the device screen freeze.
ugoff
Member
I had that same problem. Need to change the cache settings in Advanced Config. The filesystem cache defaults to 512kb, so I set it to auto and it doesn't freeze anymore. I also turned up the glyph cache to 32kb. Between the two, the phone interface runs fast and smooth.
so i tried that and it still didnt fix it. then i decided to just do a hard reset and install one app a day at a time (all the ones i had before the hard reset) to see if one of them was casing it. well after the hard reset i didnt notice the problem anymore. i was stoked. now all i needed to do was figure out which app was giving me trouble. WELL about 10 min later when i was texting my friends as usuall, my phone recieved a message but the screen was black. so i slid it open (wake on slide) and the screen turned on. replied to my buddy,closed the lid and the screen went black..... WTF? slid it open, screen on. closed, screen black.... and so forth. this is the way it has been since yesterday. even tried two more hard resets with no change.
NOW HERES THE WEIRD PART!!! if i slide it open JUST A LITTLE very slowly, the backlight turns on barely. just enuf to see the today screen but its very very dim. its as if there is a bad connection. but the screen is in portrait mode like it should be. if i open it fast the backlight turns on, screen shows portrait, then switches to landscape like it should. close it, it goes black but i know it switches back cuz the next time i open it, i can see it change again.
EVEN WEIRDER--- if open landscape, get into an app or program such as contacts where i can flick to scroll, ill close the lid, immediately flick the screen, open lid and low and behold my friends are just scrollin by!!!! the damn screen is responsive but there is no backlight!!! so to test i plugged into my laptop, activated mymobiler, and EVERYTHING works like it should when i touch the screen, use the buttons, open close the lid. it all shows up on my laptop. but the damn screen is still black when lid is closed. so i can literally look at my laptop and touch the black screen on my tilt and controll it!! WHY IS THE BACKLIGHT SHUTTING OFF WHEN ITS CLOSED!!!!???
so then i decided to tear the damn phone completely apart about 2 hours ago, check all connections, and clean all the dust. all connections checked out fine, put it back together and still have the problem. i know there is a magnet and sensor that tells the screen when to rotate when the screen is opened or closed but its obviously working cuz it will rotate the screen. my guess was that some kind of registry entry has been changed somehow. but then i realized thats not it because the hard resets didnt fix it. now im thinking hardware...... IM SO SORRY THIS POST IS SOOOOOO LOOOONNNNGGG but i dont know what else to do. phone was working great up until yesterday and i cant have this!!! has anyone had this problem with this or any other device or even know which direction to point me in??? PLEASE HELP!!! thanks in advance for any replies!!! the quicker ther better
I think your flat cable is broken. Doesn't make connection when closed (no backlight), barely connects when opened (backlight on).
So I think you need a new flat cable...
I agree with blueflame... I think it has nothing to do withthe rom flash.. it sounds like your ribbon cable is "Starting" to go.. unfortunatly it will only get worse where it wont; read you memory card, and evenutally your Sim card as well (speaking from experiance here).... If you are handy with tools, you can try to but a new one yourself and install it... But there are also some shops aroudnthe world, aswell and some members here who may be able to fix it for you... for a price (and not, I am not one of them)... Sorry for the bad news bud.. but I personally would rather knwo that than hard resettign 100 times and nrto beign able to figure out the problem...
hey. thanks for the fast replies! thats not exactly what i wanted to hear but like Teej said, its better to know than messing around with something else. now by flat cable are you reffering to the biggest ribbon cable inside the phone that connects the screen half of the phone to the keyboard half? Or the connector that comes directly out of the screen itself (meaning i buy a new screen and install and all is well) or is it another cable? but i think those are the only two that have anything to do with the screen other then the one for the sensor/magnet. here is a photo to help point out which ones. i have the manual so i can grab more photos if needed. thanks again for the help so far. good stuff. we are getting somewhere!!
photobucket.com/albums/b145/kewljay223/tilt.jpg
since im not allowed to post outside links yet, type this-----> h-t-t-p-:-/-/-i-1-8-. (minus the dashes between characters) in front of the link in my last post in your address bar to create the ACTUAL LINK and it should take you to the picture.

[Q] Touch screen dead spots

This may be a problem beyond the scope of android, but seeing as I'm running it, I thought I'd try here first.
I've noticed that the lower left hand side of my screen has a "dead spot" where touch is simply not registered. To illustrate, I went to screen calibration's test screen and drew a straight line along the edge of the screen. (See Attachment)
I've tried recalibrating the screen (manually and resetting to default calibration) as well as wiping data and reinstalling the system. Reinstalling the system worked once, but then the problem came back and subsequent reinstalls did not fix the issue.
I'm running Incubus26jc super froyo [RLS 12] on the 15-07-10 340X480 Froyo Kernel.
Anyone else seen anything like this? As far as I can tell, the problem is not getting any worse. Currently, it's only a hindrance when trying to use keys in that region, but I can work around it by switching to and from landscape. It's a bit of a hassle, so I'm hoping someone may be able to shed some light on the situation.
I was sure it was hardware until the system reinstall fixed it, but am now baffled as I can no longer replicate the fix.
I have not tried reinstalling the kernel but will at some point in the next day or so. I'd like to avoid switching back to WM to check if the problem persists, but may have to... we'll see. Doing everything I can to make this phone last until the Incredible month of February when I'm up for an upgrade.
dont know the issue resolution... but i have the same with my touch vogue.. and in the same 'area' apparently as well.
hard for me to hit the 'a' key on my keyboard. hehe
I'm glad to see I'm not the only one... anyone else?
Bottom right corner for me... I was able to calibrate around it but it took a few tries.
Sent from my Full Android on Vogue using XDA App
The sensitivity across my screen was inconsistent some time ago. I found that years of my abuse had taken a tole on the exterior of my phone. It eventually got worse and I bought a new housing (with a new digitizer) on ebay for a reasonable price. If it is hardware then it really isn't that hard to fix if you like taking things apart.
If you're sure that win mo accepts input from that part of the screen then nevermind my post. I would play with a painting app though and investigate the hardware further.
I may be talking a little out my a$$ with this part but.. is it possible that in calibrating your screen the os may change it's settings on how hard you have to press and such also. that may be how you got it working.
In any case, my investment in a hew housing was well worth it considering how modern my old phone has become thanks to the developers here.
gooph said:
I may be talking a little out my a$$ with this part but.. is it possible that in calibrating your screen the os may change it's settings on how hard you have to press and such also. that may be how you got it working.
Click to expand...
Click to collapse
In my case, no - when drawing a straight line down or across the screen, the line starts 'moving' away from the stylus (like the picture in the OP).
Gah... now it's shutting itself off randomly and the dead spot has grown. Not good at all.
Yeah, mine was better for a while then 'slid' again. I ended up swapping the digitizer with my other Vogue and things are back to normal.
Sent from my Full Android on Vogue using XDA App
I have another vogue, but am weary of doing anything like that. How hard was it to get done?
All you need to do is switch the front half of the housing rather than the digitizer itself- it's not hard. There's a teardown guide somewhere in the forum, Google Vogue teardown and it should be at the top.
Sent from my Full Android on Vogue using XDA App
The only thing that worries me is that my spare vogue exists because it was dropped in a muddy puddle. I'm hoping the water damage isn't too bad. Guess we'll just have to see.
it is really annoying
I have the exact same problem and I too thought it was a hardware issue till I saw this Thread. I was ignoring it till two days ago when it started really bugging me. Now, I don't even need to press any button and it automatically gets pressed around the curve and I have a google search box there, so it keeps on searching for eee or sss randomly and started draining my battery. Is there a proper fix for this?
I thought I'd chime in too... I could never seem to calibrate the touchscreen properly in either Android or Debian. Changing the screen resolution (i.e. msmfb scaling) seems to have no effect, whether it's 240x320 or 640x480. Any area within 5mm or so of the edges of the LCD will register as the edge, making "A" and several other keys on the virtual keyboard impossible to hit. Passing calibration values to the kernel didn't seem to fix anything, but it's possible I was using them the wrong way...
i have the same kind of problem on my Kaiser... i think its realted to hardware... either the housing or the digitizer...
I am experiencing the same problem on X10 mini pro. the same screen spot exactly, i have to try very hard to get z or x or shift to work. Sometimes when I try locking the screen and unlocking it back, it works.
update
so after a very long time with this problem i decided to change the digitizer and problem is gonne. visualy the broken digitizer had nothing wrong with it. The fix was fairly easy though, there is no glued parts involved into getting a new digitizer on the u20i.
Touch Screen
I just bought a brand new Cubot One and it looks more than perfect! It has just a little problem with the touch screen ( I think its the software, need ROM change). There is a dead line on the right side of the screen that touch doesn't work at all. Any solutions? Anyone faced that before? Can I fix it myself or do I have to send it back for replacement? Is there any video or guide that shows its done?
I uploaded a video on YouTube to show the problem but i cant post it yet.. (new member)
You can write "Cubot One touch screen problem" and it's the 1st one.
Thank You!

[Q] Touch malfunction

Hello lovely people of XDA.
Both my wife and me have the Z1, i for my part have experienced screen self cracking and now she is experiencing touch malfunction.
It acts out from time to time, making typing a pain in the a** and playing games even more dificult.
F.ex. if she presses the F key, it registers the D etc.
Ive made a video of this availible here:
http://youtu.be/McGnrGfVpq8 (Sorry about the music, but there was too mutch background noise).
This happens on the home screen, during Candy Crush(yeah i know) and during texting.
Ive repaired the phone twice(previous and newest firmware) via Sony PC Software and still its no good.
It even acted out on the first boot.
Has anyone ever seen anything like this?
Can't seem too find any solution.
CreeVal said:
Hello lovely people of XDA.
Both my wife and me have the Z1, i for my part have experienced screen self cracking and now she is experiencing touch malfunction.
It acts out from time to time, making typing a pain in the a** and playing games even more dificult.
F.ex. if she presses the F key, it registers the D etc.
Ive made a video of this availible here:
http://youtu.be/McGnrGfVpq8 (Sorry about the music, but there was too mutch background noise).
This happens on the home screen, during Candy Crush(yeah i know) and during texting.
Ive repaired the phone twice(previous and newest firmware) via Sony PC Software and still its no good.
It even acted out on the first boot.
Has anyone ever seen anything like this?
Can't seem too find any solution.
Click to expand...
Click to collapse
Theres a well documented thread about touchscreen issues, I myself was one of the people it affected, your problem sounds slightly different.
The method to test was put the phone on a flat surface and make contact with the screen, move around and if you notice a break in contact then you more than likely have the bug.
Holding the metal frame of the phone in your hand eradicated the issue for some (me included) but it was certainly a pain.
My problem went away on it's own but some weren't so lucky.
Have a search for the thread in here, it's more than likely still active.
If nothing helps from that thread then it's more than likely a case of doing a warranty repair. (if it's the same issue)
Hello there and thank you for your reply.
As it seems to me there has been no solution to the problem, ive tried holding the phone without a case and the problem persist.
People are talking about the new update fixing it, but ive tried both updating and reseting the phone so that did not do anything.
It seems like the only thing to do is to send it in for a warranty repair.
With my self cracking the workshop told me that some of the frames where faulty placed in the factory and therefore might crack the screen after a long time under pressure.
Perhaps this is related somehow, though it feels and looks like a software bug.
Thank you for your reply, i'll be sure to keep a look out on that thread. (i found it now, but i could not find it before i posted this :S)
Thanks again
The kitkat update was rumored to remedy these touch screen issues. Have you updated? My C6906 was giving me occasional touch screen issues but they are non-existent after updating.
Sent from my C6906 using XDA Premium 4 mobile app
Yes i have installed Kit Kat, seemed to help at first but started acting out again the same day.
I even did a factory reset with newest firmware downloaded through PC Companion.
I'll keep looking around and post my findings.(If any)
Update:
So we both sent our phones to the service center and sold them right afterwards. Could not find a solution for the problem and the service center ended up replacing my handset and my wifes screen.
I now have a Nexus 6(it's so fantastic!) and she has an iPhone6 plus(Blaaarh...)...

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