Viber not working on XT1068 - G 2014 Q&A, Help & Troubleshooting

I recently bought a Moto G (2014) dualsim phone (XT1068) and it's working fine (including Skype).....except for Viber.
When installing Viber, the app is installed normally.
When opening Viber for the first time, I get this welcome screen :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
But I cannot continue after that screen because Viber will freeze and become nonresponsive (forcing me to force-close the app).
I've tried several methods to diagnose the problem (including:
- deleting viber cache and viber data.
- removing viber and reinstalling it.
- doing a fabric restore).
Sofar the problem still occurs.
Can anyone verify if Viber works correctly on the Moto G (2014) dualsim phone (XT1068)?
I'm beginning to suspect that Viber cannot cope with dualsim phones (even though I have currently only one SIM-card inserted in my phone).
I'm also beginning to suspect that this might be because of the notorious MotoG memory management problem...

Bump: Nobody with an XT1068 stock kitkat who can verify Viber startup for me?

I have the XT1068 (retgb) with stock KitKat I have just installed Viber and I am able to click 'continue', on the next screen it asks for my phone number but because I don't want to sign up to Viber I cannot see if I can progress any further, I have two SIMs in my phone but only SIM 2 was turned on at the time of testing.
Hope that helps, I have no idea why you cannot progress past the first 'continue'.

jay2the1 said:
I have the XT1068 (retgb) with stock KitKat I have just installed Viber and I am able to click 'continue', on the next screen it asks for my phone number but because I don't want to sign up to Viber I cannot see if I can progress any further, I have two SIMs in my phone but only SIM 2 was turned on at the time of testing.
Hope that helps, I have no idea why you cannot progress past the first 'continue'.
Click to expand...
Click to collapse
working on mine

Related

Blinkfeed causes phone freeze

Hi,
when i start my HTC One or update the information on blinkfeed its updating and freezing completely. I cant shut it down holding power button, only when i go via recovery. After factory reset its working again. I run o2 germany v1.27 and installed only some playstore apps. My music, videos, gif pictures and some backups were on the phone.
deactivated apps: 7digital, google maps and streetview, fb, twitter, best deals, chrome, ea games flat (deinstalled); play book, videos, music, google+, children mode, talk,
This is all i see when its starting/freezing:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
What can i do? I already sended my error report to htc...
Thx in advance
I give up. This phone wont start after adding some multimedia files. Maybe my o2 shop can give me a another one.:crying:
Maybe factory reset? That is very weird mine doesn't do that.
Sent from my HTC One using xda app-developers app
I tried this already 3 times and now i dont touch anymore until i take it to the shop. I think also im only one, who got this problem.
Hello,
I've received a brand new phone ( Swisscom Switzerland) today, first time starting, after 1 minutes it starts to freeze without any parameters.
I needed to hold power and volume down to restart.
I think my problem is very similar to yours...
I Tried to make a full charge, factory reset, remove sim card, but still freeze after a few minutes.
Any advice ?
I'll bring back to the shop monday, very disapointed...
Regards,
MT
Hi, on androidhilfe I asked too, but no one except me had this.
Best way is to give it to the repair.

Apps storage problem

Hello,
I'm not here to complain about the "Other Storage" problem, but a similar one:
I manually flashed my Lumia 920 with NCS and, of course, the cloud backup helped me to restore the application and all the rest. Unfortunately, my Whatsapp and Viber conversations didn't backup themselves, so I lost all of them and don't know why (this was a big problem, but not the main problem i'm gonna talking about).
The problem here is that all my apps now fill A LOT of more space than before (I attach you some pics so you can see). I decided updated to Amber and GDR2 last night hoping that would solve the problem but it did not.
Any idea?...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
jirachi155 said:
Hello,
I'm not here to complain about the "Other Storage" problem, but a similar one:
I manually flashed my Lumia 920 with NCS and, of course, the cloud backup helped me to restore the application and all the rest. Unfortunately, my Whatsapp and Viber conversations didn't backup themselves, so I lost all of them and don't know why (this was a big problem, but not the main problem i'm gonna talking about).
The problem here is that all my apps now fill A LOT of more space than before (I attach you some pics so you can see). I decided updated to Amber and GDR2 last night hoping that would solve the problem but it did not.
Any idea?...
View attachment 2195529
View attachment 2195530
Click to expand...
Click to collapse
The application installation packages are stored on the phone (Not deleted after installation like any other phone, causing a massive expansion in file size. This might go down over time (WPCentral says GDR2 fixes this issue), but this isn't very likely.
iPwnza said:
The application installation packages are stored on the phone (Not deleted after installation like any other phone, causing a massive expansion in file size. This might go down over time (WPCentral says GDR2 fixes this issue), but this isn't very likely.
Click to expand...
Click to collapse
Thank you, I hope it will go dow over time as you said...GDR2 don't fix the issue.

[Q] OK Google Crashing

Hi everyone I have been flashing Roms for over a year or more now having a great time with it, have a question though I have been on the Omni Rom for a few moths now flashing the nightly at least once a week my last few flashes I have had OK Google going the problem is every time i say "OK Google" it responds understands what I have asked (as it writes it on the screen) then crashes. This happens every time and will not respond to the hot word till I reboot.
just to give full story my voice search will still work fine if I just press the microphone its only having a cow when I use the hotword. If anyone else has had this and fixed it please help.
thanks in advance
I'm having the exact same issue on my t0lteatt device running AOKP. It just started yesterday. I'm wondering if it's a google play services issue.
gtn7000steveo said:
Hi everyone I have been flashing Roms for over a year or more now having a great time with it, have a question though I have been on the Omni Rom for a few moths now flashing the nightly at least once a week my last few flashes I have had OK Google going the problem is every time i say "OK Google" it responds understands what I have asked (as it writes it on the screen) then crashes. This happens every time and will not respond to the hot word till I reboot.
just to give full story my voice search will still work fine if I just press the microphone its only having a cow when I use the hotword. If anyone else has had this and fixed it please help.
thanks in advance
Click to expand...
Click to collapse
-Sn1PeR- said:
I'm having the exact same issue on my t0lteatt device running AOKP. It just started yesterday. I'm wondering if it's a google play services issue.
Click to expand...
Click to collapse
Go to Google Search setting > Voice >Audio History " Disable" ( see the screenshot)
Clear cache and data of Google search
Now it should work[emoji2]
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Annoying after call popup

How can I stop this annoying popup after the end of a call?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
omid_freesky said:
How can I stop this annoying popup after the end of a call?
Click to expand...
Click to collapse
I'm on Tmobile. Don't have that screen. So maybe it's in the settings somewhere of your carrier?
Not on my Sprint variant.
Anyone has this problem or can suggest something? Anything? It's killing me.
omid_freesky said:
Anyone has this problem or can suggest something? Anything? It's killing me.
Click to expand...
Click to collapse
You could start by providing more detailed information. What carrier? What third party apps do you have that relate to contacts/phone?
Sent from my SM-N950U using Tapatalk
My phone is Verizon but I use it with T-Mobile. I've looked up all the apps that has access to my contacts and draw over apps and didn't find anything unusual.
I use truecaller but that one has it's own notification.
The picture I attached in my first post shows what is really bothering me
I have Verizon and don't get this
Well finally after a lot of research and tracking apps I finally found what app it is. It's call (efing) reminder app. That is a part of bixby I guess.
Flashlight
Plagued me for 2 weeks and removed apps one by one. As others suspected, it was a flashlight app. It's gone now. App has an icon that several apps use, so I don't remember precisely which one. Not going to reinstall one to be sure. Light House Inc has this icon.
Its App Backup and restore. Uninstall that and the annoying after phone call popups are gone
Had same problem. After uninstalling app backup and restore, everything fine.
I also had same problem but solved it by uninstalling "Bestie".
I also double checked it again after installing and uninstalling again.
Hope it helps.
App backup & restore fix
Hey everybody. I came across this thread when I was trying to fix this issue on my phone. I saw that nopers said if you uninstall the app it will go away which I'm sure would definitely work. I wanted to keep the app tho so this is what I did:
Settings>Applications>App backup and restore>Permissions>slide phone and SMS off
This worked for me on Samsung Galaxy S7 so hope that helps anyone looking for a solution.

Issues with Android Auto and parallel whatsapp

Hi All
This weekend I installed parallel Whatsapp for my second number. I have a private number and work number so I need two Whatsapps.
Since I cloned whatsapp, I get "Communication error 16" when using Android Auto.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The problem is similar to one they had a couple of years ago on the Oneplus 3. There's a thread about it on their forum. If I remove parallel Whatsapp, AA functions normally again.
Anybody who knows about any fixes or workarounds for this? On the Oneplus forum it seems that the problem was solved by an update of the ROM so I'm afraid that this might not be an easy one.
Try using GBWhatsapp (or similar Whatsapp clone) as an alternative to parallel Whatsapp for your second account (phone number).
Thanks @mNiosu, that looks like a great workaround.
I did find a better solution however. When installing parallel apps, the Mi 9 asks to clone the "Google services framework". Because I needed Whatsapp on my work number as well, I took the plunge and recreated the parallel app, this time without cloning the Google Services Framework.
Android Auto now works flawlessly. A really simple solution but you have to know it of course.
Pls help
@ljo13
Hey. Super. I have the same problem.
You solution sounds great. But I'm not able to do it...
Mave u can make a short video or a detailed description. I would appreciate a lot.
Thx
Alex
ljo13 said:
Hi All...
Click to expand...
Click to collapse
Only one sollution is, disable dual apps which are connected to android auto. Android - Settings - Dual App - Settings - Delete accounts of dual apps.
I wiil test second sollution, Android Auto add to dual apps
Hey. I know that the sipliedt solution os to delete the dual app. But i need whats app on 2 numbers. And also serach a solution for google auto..
Hi,
If problem is only Whatapp, try to install Whatapp Business avaiable on PlayStore
Cool. Shire rhe wa business works?
sane as WhatsApp duo

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