[Q] In call sound issues - X 2014 Q&A, Help & Troubleshooting

I love my moto x don't get me wrong but ever since day one I'd have people I call complaining that they can't hear me or there was a wired echo.
At first I thought it might have been a poor signal but the more it went on I realised it was an issue with the phone. It seems to be effecting calls in two ways. Firstly it clips the words I am saying by muting the microphone just before I stop talking. Secondly sometimes it makes my voice sound really quiet and echoey.
I've looked online and people seem to think its due to an issue with noise reduction which is being to over aggressive. But there is no way to adjust it.
I have now contacted Motorola and they suggested doing a wipe cache, booting into safe mode and testing calls and lastly a factory reset. I've now done all of these and since the factory reset havnt had the issue where my voice goes really quiet and echoey but I am having the issue where the mic is muted to the other person when I stop talking. So sort of like a conversation a would sound using a walky talky. I don't think its clipping my voice now. However I'd really appreciate it if other moto x users could let me know if they (Or more specifically the person they are calling) get this effect when making calls? Because if not it surely points to the fact that my phone has a hardware issue and needs to be returned.
Thankd

Can someone help? Please can you see if your callers are having any issues with your voice being clipped, or the mic being muted whe you stop talking, when you on a call?

Case
Hi,
I had the same issue and researched it online.
Turns out it was my case, I got a case for the Moto X+1 and had a small hole at the bottom for the rear mic... but it didn't have a small hole at the top for the 2nd mic.
Just between the camera and headphone socket at the back there is a small hole, that's another noise cancelling mic.
Make sure its not covered and if you are using a case, its most likely blocking this.
Try another call with no case, and ensuring your not covering the top mic and it should work.
I manually punched a hole into my case to expose the top mic, and thankfully calls have been perfect ever since.
Hope this helps,
Mark

Good shout. I gave this a try as I normally use a case (mine does have a mic hole at the back though) but unfortunately I'm still getting the issue.

Zammo76 said:
Good shout. I gave this a try as I normally use a case (mine does have a mic hole at the back though) but unfortunately I'm still getting the issue.
Click to expand...
Click to collapse
I'd exchange it. That's not normal at all, the call quality on the X is exceptional. Sounds like you got a bum unit.

i also have this problem is something like choppy call , i remember that have a similar problem with original Moto X .
Now i experienced the same, i just finish a chat with motorola but says the culprit are my Network Operator.
:crying::crying::crying:

Yeah I'm going to push for an exchange. Tuespazio don't let them get away with that, I am using the same network I had with my previous phone (Samsung S3) and I never had any issues with choppy calls. Also if you have an unlocked phone you could try it with another networks sim.

I have this problem too
Hello, I have this phone since the begin of the year and unfortunately I have this problem too. My sister have this model and the same problem. We use different carriers.

As an update to this thread I've stopped using my case on my Moto X (as it was probably muffling the two back mics) and it does seem alot better, I do still have occasional issues but put this down to network issues.
However today I looked on Motorola's website and was looking at their screen protectors, as I wasn't happy with the ebay ones I was using. Anyhow I noticed that they have two small holes at the bottom, which must be where two mics are located, the other two being on the back. This could explain why I still have the occasional mic mute issue. I'm going to order these protectors and see how I get on:
http://www.motorola.co.uk/consumers...Power-Support/films-moto-x-power-support.html
Motorola messed up by not explaining where the 4 mics are located, as it could have saved me alot of hassle!

Zammo76 said:
As an update to this thread I've stopped using my case on my Moto X (as it was probably muffling the two back mics) and it does seem alot better, I do still have occasional issues but put this down to network issues.
However today I looked on Motorola's website and was looking at their screen protectors, as I wasn't happy with the ebay ones I was using. Anyhow I noticed that they have two small holes at the bottom, which must be where two mics are located, the other two being on the back. This could explain why I still have the occasional mic mute issue. I'm going to order these protectors and see how I get on:
http://www.motorola.co.uk/consumers...Power-Support/films-moto-x-power-support.html
Motorola messed up by not explaining where the 4 mics are located, as it could have saved me alot of hassle!
Click to expand...
Click to collapse
the holes in the bottom of the screen protector are for the motion sensors, not mics..if you will view the front of the device thru a camera of another device, you will see the LED's dithering..
sent by my:
4.4.4_21.21.42.victara
XT1095 Moto X (2nd Gen) PE
http://waynekent.com/page6.html
"Praise Jah" YOU people.!

NWKENT said:
the holes in the bottom of the screen protector are for the motion sensors, not mics..if you will view the front of the device thru a camera of another device, you will see the LED's dithering..
sent by my:
4.4.4_21.21.42.victara
XT1095 Moto X (2nd Gen) PE
http://waynekent.com/page6.html
"Praise Jah" YOU people.!
Click to expand...
Click to collapse
Ah ok, where are the other two mics then?

Here are a couple pics, where the LED's are located..
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Brillant, if someone knows where the mics are that'd be useful?

Try a (wired or Bluetooth) headset to see if the problem persists. If so, then it's not related to the case...
PS
Probably not related but will share in case: I had complaints about muffled audio when using my Hint until I twisted it to properly expose the mic below the earlobe.

Zammo76 said:
Brillant, if someone knows where the mics are that'd be useful?
Click to expand...
Click to collapse
I would guess that they are probably under the speaker grills.

Just found this image, in the guide you get with the phone, it has arrows for the mics pointing to the top and bottom of the phone. Not sure how accurate the diagram is though.
I might just call them on Monday and ask.

Zammo76 said:
Just found this image, in the guide you get with the phone, it has arrows for the mics pointing to the top and bottom of the phone. Not sure how accurate the diagram is though.
I might just call them on Monday and ask.
Click to expand...
Click to collapse
I was watching a teardown video and only saw 2 mics. I really don't see the other two...

There's two on the back, where the little holes are. One at the bottom central and the other at the top below the earphone socket slightly to the right.

Zammo76 said:
There's two on the back, where the little holes are. One at the bottom central and the other at the top below the earphone socket slightly to the right.
Click to expand...
Click to collapse
Really? I don't see them on the pcb?

This guy points them out in his tear down:
Moto X (2014) Tear Down, Screen Replacement, Battery Repair, COMPLETE!: http://youtu.be/fidHKn-J-0M

Related

The Speaker on my Captivate stopped working =\

The other day, I noticed my phone stopped ringing, but was still vibrating. I did everything that I could to try to get the phone to play sound through the external speaker, but I got nothing. I eventually did the ODIN 1 click to restore and I'm still getting no sound. I took the phone apart to check to see if the speaker cable was loose, but everything is in tact...
Does anyone know what Samsung support is like? I loved being able to take my iPhone into any Apple store to get it swapped out for any issues. Is it the same with the Captivate and any AT&T store? I bought the phone from Best Buy.
How long has it been since you got the phone? Since you bought it from best buy I'm guessing you should take it there first if anywhere. They might swap you for a new one within 30 days of the purchase, but that's just a general warranty dealy that may not apply to phones. In any case I'd hit best buy first, because unless you bought it from the at&t store, I'm not sure If they'd help you that much as far as replacements go.
Sent from my SAMSUNG-SGH-I897 using XDA App
take off the battery cover and press down on the speaker.
Best buy will replace the phone within the 30 day buyers remorse period.
After that you have to go through AT&T Warranty dept (not the store). They will advance you a refurb phone, and give you stuff to send back.
On that note hopefully you are within 30 days so you get a brand new phone from BB.
I just had this happen to me for the first time today, and pushing hard on the speaker fixes it for me, too. For now. Not a good sign. I think today is my 29th day...gotta make a quick decision. Time to read up on restoring to factory default...I've rooted and lagfixed this guy.
Tinyboss said:
I just had this happen to me for the first time today, and pushing hard on the speaker fixes it for me, too. For now. Not a good sign. I think today is my 29th day...gotta make a quick decision. Time to read up on restoring to factory default...I've rooted and lagfixed this guy.
Click to expand...
Click to collapse
Just do the one click recovery thing on it and exchange it, it's only gonna get worse.
i've got a replacement captivate now, but my old one did that once. no sound at all. i rebooted and it came back though.
Same problem
I am having exactly the same problem does anyone know how to fix it? :S i root it yesterday and tried the lag fix thingy.
I had the same problem. It happened on the night of the 29th day of owning the phone, the next day I took it to the closest AT&T Warranty Exchange center (or whatever they call it) and got a new phone.
I had this happen to me a few weeks ago, lucky for me it had only been like two weeks since I had bought the phone. I got it from At&t and just went back there and they gave me a new one. Does anyone know what causes this?
Fixed
I had the same problem...had tried the Odin One-Click restore, tried restoring, and several other things.
Do what VZSpyder says above...remove the battery cover and press down on the speaker. It immediately started working.
<<-- also a victim of the speaker issue. Pressing down on it has worked for about a month now. But the whole issue is a sign of larger problems I feel plague this handset.
I learned the hard way not to trust this thing as an alarm clock when the speaker glitch started showing itself.
The Samsung captivate has been by far the most problem prone phone or PDA I have had in my possession since 2002.
Actually, I haven't found any activity I can truly trust this phone to perform. It seems to randomly be unable to fulfill every task it is theoretically capable of.
Solutions to Captivate Speaker Issue
Ok, so I had my Samsung Captivate speaker cut out entirely last night and was, needless to say, very disappointed. However, I still believe it is a good phone, I cling to this notion despite the ribbing I took from my friends when the speaker cut out during a YouTube video. Grrrr... Anyway, and more to the point, what follows is my fix.
First, I pressed firmly on the speaker as suggested by many bloggers and the speaker started working again. Hooray! However, like many Captivate owners, I find this temporary fix, "unacceptable on principle alone." Ever the tinkerer and problem-solver, I thought there must be a low-tech solution to this issue as it appears to be related to the small 16mm x 5mm speaker unit’s unseen electronic contacts.
I thought: “If only there were a way to provide constant gentle pressure to the speaker unit without interfering with its performance or voiding the phone’s warranty, gentle but firm pressure that would stabilize the speaker unit and perhaps add a level of protection from vibration.” Here is what I came up with and I believe that it is quite possibly the lowest cost solution ever stumbled upon by a mere mortal.
I took one small "3M Command™ Strip," of the 16mm width variety associated with 3M's wonderful "Damage-Free Hanging Wall Solution" collection of devices. At one end of each Command™ Strip there is a 5mm section of the strip that is sticky on one side, the so-called “wall-side,” while the other side is adhesive free. I cut this end off producing a 5mm wide and 16mm long strip which has friendly adhesive only on one side. I then cut that strip to produce one 2mm wide and one 3mm wide strip exactly 16mm long.
Since the speaker unit is about 16mm long and 10mm wide, I then applied the 2mm x 16mm strip at the outermost boundary of the top of the speaker unit (closest to the camera lens) and the 3mm x 16mm strip at the outermost boundary at the bottom of the unit (closest to the battery). This seems to leave the tiny speaker grill, roughly 5mm wide, unimpeded and once the metal cover is put back in place it could, in theory, provide enough gentle pressure on the speaker unit to stabilize it and perhaps prevent a loss of electrical contact in the event of vibration and associated shifting or, God forbid, a small drop.
Stupid Speakers...
I have a similar problem with my Captivate's sound. Randomly, the sound will drop to almost nothing, though it is still audible if you put it right up to your ear.... Just barely.
It seems to "fix" itself if I gently tap the phone or drop it on a table or something... Could this be something similar? Perhaps electrical connections not being seated firmly?
it IS an electrical connection not sitting correctly.
press firmly on the left area beside the grill.
or take back for warranty.
if you dont have warranty, open it up press the connection back down and apply a peice of scotch tape over it.
Replacement doesn't help. I've got a new speaker put in by samsung .and 2days later. Same thing. I just havea small piece of paper behind the back plate to keep pressure on it.works well
Sent from my GT-I9000 using XDA Premium App
I had the same thing happen to me. I just took it back and got another one. A little tip for those that don't like this or any other phone for that mater.
If you phone is still under warranty call/take it in 3 times. After 3 times you can request a different phone. Just be sure to pick one that is atleast as good or better.
I have used this method to get pseudo free upgrades for years now.
TRusselo said:
it IS an electrical connection not sitting correctly.
press firmly on the left area beside the grill.
or take back for warranty.
if you dont have warranty, open it up press the connection back down and apply a peice of scotch tape over it.
Click to expand...
Click to collapse
Thanks. I'll try that asap.
Sent from my Samsung Captivate
Bren Dekura said:
Thanks. I'll try that asap.
Sent from my Samsung Captivate
Click to expand...
Click to collapse
What I did was follow this instructions:
http://www.techrepublic.com/photos/samsung-captivate-at-t-samsung-galaxy-s-teardown/456848?seq=1
And then lifted the connection enclosed in red in the picture upward.
Picture Here
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Well? Managed to fix it? I do not quite understand where to stick tape, someone tell me?

C80 Pics/Differences

I stopped in my local Gamestop yesterday to pickup Madden 13 and ended up leaving with a Nexus 7 too lol. Ill be giving this one to my gf but I just wanted to post a few pics of some things that may be slightly different about the C80 production runs. I didnt do a complete teardown of the unit so I cant say if any changes have been made to combat the over exaggerated screen lift stuff but I have noticed a few small changes. I honestly dont think anything has really changed in terms of manufacturing but these units had just came in yesterday morning so im assuming it was a fresh batch.
First up is the box. Im not sure when they made this change but my C70 didnt have the notches on the box for easy opening. I remember kinda having a hard time separating the box when I first got my C70.
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Second thing I noticed was the C80 units have a few screws missing. Im not sure if this is something they just started doing, but I exchanged three C80 units at Gamestop yesterday because me and the manager thought it was a flaw but all 3 random units had the two missing screws.
Here are a few shots of the back cover and unit. Im not sure if anything is different but maybe someone whos more familiar with the insides may notice something.
I did noticed the serial # on the rear sticker is now printed in white as opposed to black:
They probably realized all those screws put too much pressure & therefore causing lift.
demandarin said:
They probably realized all those screws put too much pressure & therefore causing lift.
Click to expand...
Click to collapse
Yeah I figured they did it for a reason. Hopefully we can a confirmation on this so I can know if my units are in fact missing screws.
My C80 should be at my doorstep within a couple hours. Having accidentally cracked the screen on my C60 while trying to fix the screen lift, I hope this is is void of issues.
ThirtyHz said:
My C80 should be at my doorstep within a couple hours. Having accidentally cracked the screen on my C60 while trying to fix the screen lift, I hope this is is void of issues.
Click to expand...
Click to collapse
Nice! Please keep us updated on your C80 findings. My C60 cracked randomly the other day (sent an email from it, walked to my car, looked down, cracked) and I sent it in to ASUS. Part of me wonders if the C80's are fixed enough to prevent this from happening to anybody else.
JaSauders said:
Nice! Please keep us updated on your C80 findings. My C60 cracked randomly the other day (sent an email from it, walked to my car, looked down, cracked) and I sent it in to ASUS. Part of me wonders if the C80's are fixed enough to prevent this from happening to anybody else.
Click to expand...
Click to collapse
Yeah man, for sure. First thing I do after opening it will be sharing what I find with everyone. And I can 100% sympathize with a cracked screen haha, its an awful feeling that you have to eat the $200-250 and get a new one :/
I removed those 2 screws on my C70 just now If the reason is in fact to reduce the stress on the screen to reduce cracking, then maybe it's recommended C60 and C70 owners to do this too?
Hi!!!
Sorry my english is so bad...
I have just opened my tablet, it is the C80 version too. And there are missing the same screws as in your tablet.
Asus fix is remove screws!
Sent from my Galaxy Nexus using Tapatalk 2
nineuni said:
Hi!!!
Sorry my english is so bad...
I have just opened my tablet, it is the C80 version too. And there are missing the same screws as in your tablet.
Click to expand...
Click to collapse
Sweet! So I guess this was something done on purpose. I'll see if I can get a official word from Asus regarding this. It would be kinda funny if all the people returning earlier built tablets because of missing screws found out it was done like that intentionally lol.
I also have removed those screws on my C6O. The screen is not lifted now, and when i put pressure on the opposite corners of tablet, i don`t hear crackling.
I hope it will be pernament fix of this problem.
Bigjim1488 said:
Asus fix is remove screws!
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
****, im unscrewing mine as soon as i get home.
.....well that came out awkward.
Is missing screws only difference?
Sent from my Nexus 7 using xda app-developers app
Wow this is interesting. Gonna remove those screws from mine too.
Alright, so I just got mine in the mail (my second purchase) and I was VERY disappointed at first. I received a C60...... WTF? So I open it up and the screen is flush, not lower than bezel, flush.... all around. ZERO screen flicker, ZERO light bleed, very responsive, colors are correct, no dead pixels, speakers work, some ghosting on max brightness, but that is to be expected of IPS screens. Now I need to get it super hot and see if the screen stays. If there is anything I missed I will post it. Oh, and it also looks like my box had been re-used because there was a second layer of tape on the black box. Was mine refurbished? Who cares, so far so good.
ThirtyHz said:
Alright, so I just got mine in the mail (my second purchase) and I was VERY disappointed at first. I received a C60...... WTF? So I open it up and the screen is flush, not lower than bezel, flush.... all around. ZERO screen flicker, ZERO light bleed, very responsive, colors are correct, no dead pixels, speakers work, some ghosting on max brightness, but that is to be expected of IPS screens. Now I need to get it super hot and see if the screen stays. One big thing to note is, my back cover doesn't come off. It is almost as if it is glued down. If there is anything I missed I will post it. Oh, and it also looks like my box had been re-used because there was a second layer of tape on the black box. Was mine refurbished? Who cares, so far so good.
Click to expand...
Click to collapse
Not sure how easy your back was to get off on your last unit, but with mine, I had to use quite a bit of effort on my C70 (fingernail + credit card + force)
espionage724 said:
Not sure how easy your back was to get off on your last unit, but with mine, I had to use quite a bit of effort on my C70 (fingernail + credit card + force)
Click to expand...
Click to collapse
I got it lol, and you know how the new ones have those two screws removed... well i removed those from mine. so i guess i have a c80 now lololol
espionage724 said:
Not sure how easy your back was to get off on your last unit, but with mine, I had to use quite a bit of effort on my C70 (fingernail + credit card + force)
Click to expand...
Click to collapse
+1 the new C80 took alot of force to get off. I thought mines was glued too when I first tried lol.
ThirtyHz said:
I got it lol, and you know how the new ones have those two screws removed... well i removed those from mine. so i guess i have a c80 now lololol
Click to expand...
Click to collapse
My last replacement was a C70 and had the screws removed.
can someone with a c08 model take a better pic of the back cover off? theres two clips on the left side that goes over where the screen data ribbon is and just wanted to know if they change those at all. this point is where a lot of people get screen lift.

Headphone water damage sensor

As a great phone this is I'm concerned with where Sony have placed the water markers.
I understand that they are there for their protection but the top one really annoys me when I'm listening to music.
It would be great to have a water resistant phone that you could take out your pocket in the rain to change tracks ect. in ore of peoples expression 'Your getting your phone wet!'.
I wish Sony to a leaf out of Apples book placed theres underneath the headphone jack like the iPhone.
Any one agree?
My sensor under the headphone flap has already gone pinkish. living it england its hard not to get a little bit of rain on it when out at the shops and changing tracks. no idea what this would mean for my warranty.
Crucio_ said:
My sensor under the headphone flap has already gone pinkish. living it england its hard not to get a little bit of rain on it when out at the shops and changing tracks. no idea what this would mean for my warranty.
Click to expand...
Click to collapse
My thoughts exactly.
it seems like sony could easly refuse to repair a device, even if it's not your fault...
I am thinking of placing a small sticker over the water marker to prevent it from triggering.
PsyMonkey said:
I am thinking of placing a small sticker over the water marker to prevent it from triggering.
Click to expand...
Click to collapse
could you prevent it with a method that simple? and what would you prefer to remove the sticker in case of using the warranty?
i'm also curious as if this method is ok . I think sony would have thought about the sticker thing and maybe the sensor also reacts to something else like glue ...
What about sony's water resist warranty? If the stickers' colour changed to red, that means the phone got water from this places. Even flaps are correctly closed, If there is some faulty on the flaps the phone will get water.
So, i think it's not big problem the place of stickers, inside the phone or just near the plug.
Sent from my C6603 using xda app-developers app
The way I use my phone, the jack is on the bottom. I have it on a neck strap using the lanyard hook, so it holds the phone upside down. I ride a pushbike everywhere, work, in the rain so works out well this way for me. This was a selling point to me on the phone - lanyard strap, water resistant. When I rode with my iphone I had it in a grungy neck bag, and when it rained I either hoped for the best, or put it in a plastic bag...
If you triggered your water sensor somewhere - it doesn't mean your warranty is immediately void. If your phone dies from water damage, they check the covers and make their tests. If they leak - they'll repair your phone. If they don't, it means you left it open, doesn't really matter if your sensors turned pink or not - it's just for Sony, to let them know where the damage most likely happened.
Btw. just get an SBH20 bluetooth headset, problem solved. It's great and you can use any headphones with it
Akiainavas said:
If you triggered your water sensor somewhere - it doesn't mean your warranty is immediately void. If your phone dies from water damage, they check the covers and make their tests. If they leak - they'll repair your phone. If they don't, it means you left it open, doesn't really matter if your sensors turned pink or not - it's just for Sony, to let them know where the damage most likely happened.
Btw. just get an SBH20 bluetooth headset, problem solved. It's great and you can use any headphones with it
Click to expand...
Click to collapse
Yeah, but the SBH20 isn't waterproof... I guess a cheaper sacrifice than
It'd be fantastic if you could get cordless Bluetooth canalphones. One day they'll be able to get that stuff small enough...
I had wondered if this was bugging anyone else, it's a real bug bear to me since I usually use my phone for music every day, but living in the UK it likely to get some drops of rain in.
This means not only am I forced not to use my favourite headphones, but also that I have to buy one of those SBH20s.
The door itself is a PITA as well cause I fear it might snap of while open when taking the phone in and out of my pocket.
Sent from my C6603 using Tapatalk 2
That's the problem for me, the sensor is already pink just after 1 month of using the jack audio connection for my headphone, morality, you definitively need a bluetooth headphone or you will break the warranty. I've returned the phone to my provider that they confirmed that break the warranty BUT after contacting Sony with them, Sony confirmes that they always open the phone to really check if it's water damaged or not, if not, if it's just the sensor you haven't to worry but Sony is warning us by telling that some providers will certainly refuse to send the phone to be repairing by seeing the sensor, so if your phone is really damaged and you have the red sensor, you can cry.
For my case i've taken the bigest warranty for my phone, even if i destroy it myself i just need to pay the franchising of 50€ and they change it immediatly.
Mobe1969 said:
Yeah, but the SBH20 isn't waterproof... I guess a cheaper sacrifice than
It'd be fantastic if you could get cordless Bluetooth canalphones. One day they'll be able to get that stuff small enough...
Click to expand...
Click to collapse
Check out plantronics backbeat go. It's in ear, light and water resistant. Only thing it its not NFC enabled.
ninehneh said:
Check out plantronics backbeat go. It's in ear, light and water resistant. Only thing it its not NFC enabled.
Click to expand...
Click to collapse
Are they any good? They're awfully cheap.
Sent from my C6603 using Tapatalk 2
For waterproof bluetooth hearphone i suggest you :
Motorola S10-HD
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-------------------------
Philips ActionFit SHB6000
-------------------------
Splashbudz
-------------------------
JayBird Freedom (certainly the best choice)
Source : http://waterproofbluetoothheadphones.com
QualQuek said:
For waterproof bluetooth hearphone i suggest you :
Motorola S10-HD
-------------------------
Philips ActionFit SHB6000
-------------------------
Splashbudz
-------------------------
JayBird Freedom (certainly the best choice)
Click to expand...
Click to collapse
I've still not seen anything that impresses me, nothing with AptX or bluetooth better than 2.1.
alias_neo said:
I've still not seen anything that impresses me, nothing with AptX or bluetooth better than 2.1.
Click to expand...
Click to collapse
Very constructive, you have something better? We're all listening to you.
QualQuek said:
Very constructive, you have something better? We're all listening to you.
Click to expand...
Click to collapse
It's no slur on the contributions of the other posters here, I'm trying to say that there is nobody making anything worth looking at these days.
It's an expression of frustration at the state of things, soon as I find something, I'll make sure it's right here, so far the SBH20 seems the best option, but even hats not yet available.
Sent from my C6603 using Tapatalk 2
alias_neo said:
Are they any good? They're awfully cheap.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
sorry i can't give you a review as i don't own a pair. but i do like the design, as it fits nicely with spectacle users compared to some other models.

[HARDWARE MOD] Volume Increase for Nexus 5 (13 db increase)

Introduction:
So the LG Nexus 5 speaker seems to be low volume for some people and not so much others. I spoke to @supercurio and he says that his device is as loud as a Galaxy S 4 and the volume appears normal. My device suffers from low volume. I fear that this is due to the construction process and the glue used to assemble the device may have leaked into areas which it obstructs the speaker port. It appears to be a manufacturer defect.
But, this is XDA, so rather than complain, here is a fix. We aren't just talking about a little bit of an increase though, Senior Member @Oli1122 measured a 13dB increase using this method with just one additional hole on the front and one on the rear. That's well over double sound volume!
Note: Only do this if your volume seems oddly low or risk damaging components for no reason
You will need:
Phillips #0 screwdriver
needle
lighter
guitar pick
case opener tool
Performing the mod
1. Remove back panel from device (case opener tool/gitaur pick).
2. Heat up the needle with the lighter.
3. Stick needle through plastic until you feel no resistance in one of the locations shown in picture below.
4. Wait 1 second
5. Move needle around to slightly widen the hole after it loses some heat to the housing
6. Once needle has cooled, twist and remove.
7. You can remove the speaker assembly by removing four screws , then pick a new location and perform steps 2-6 on the other areas of the assembly shown in the pictures below.
8. Reassemble device.
Reference pictures:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Theory behind it:
If you ask an audiophile, they will tell you that free-air speakers are louder than sealed or ported speakers. This works because the device has an almost sealed speaker and the intended ported output of the sealed speaker chamber is much smaller than the primary speaker output.
Further testing is required
Considering this, it may benefit unaffected users to perform this modification. I intend to feature this on XDATV in two weeks. I would appreciate assistance with quantifiable measurements. So, if you perform this mod, please get a video showing your desktop's sound-level input meter with a microphone positioned at a known distance from the Nexus5 speaker (located on the left side as viewed from the front). Windows Sound Level Mixer will work just as Ubuntu or Mac's will too.
Conclusion:
Your results may vary. If you try this, share your results and let people know if you tested before/after with a microphone, which locations you used, pictures, or if it just plain sounds louder. This issue affects several users and now at least I can watch YouTube videos comfortably now, without cupping the speaker or holding it closely outside.
Thanks Adam! ) Though, risky but worth a shot..
OT: Any Idea about Alsa Mixer app working to make it louder?
Regards
On my own Nexus 5 the speaker volume seems fine, but I like the idea of having the speaker open air. Won't the back cover just block the extra hole though?
noodles2k said:
On my own Nexus 5 the speaker volume seems fine, but I like the idea of having the speaker open air. Won't the back cover just block the extra hole though?
Click to expand...
Click to collapse
Once the air escapes the speaker enclosure, it can use the entire body of the Nexus 5 for airspace and escape through various ports.
Can you make a video of the process?
Jishnu Sur™ said:
Thanks Adam! ) Though, risky but worth a shot..
OT: Any Idea about Alsa Mixer app working to make it louder?
Regards
Click to expand...
Click to collapse
I doubt that would work as well as this.
@jlmcr87 never quote the OP in its entirety. If something needs to be changed, it can't be this way. Also, it makes it harder to read comments. But If you're going to quote the post, at least read it.
I plan to feature this on XDATV as I stated in the post you quoted.
As a side note, this makes the back panel vibrate with your music. For reference, it vibrates more than the keyboard when typing and I felt no such vibration previously... So I'm quite sure this is much louder.
While I don't have a Nexus 5, my first impression - based on the rather MASSIVE amount of report discrepancies from so many various Nexus 5 owners - is that the audio problems are caused by something like this as Adam has just described. I remember when the original iPhone came out that it had somewhat crappy audio levels from the internal speaker, and I got one at some point and removed that plastic bottom cover and found the reason: the "dust shield" that Apple had put in place on it was incredibly thick material, much thicker than was actually required to keep dust out.
I removed the original dust cover on the inside of the plastic housing, replaced it with a much thinner material (could have been something as simple as a small snippet of Saran-wrap to be honest but I found some very thin cloth material that was workable) and after reassembling things and powering up the phone, the difference in audio levels was pretty dramatic. Most people around were wondering just why the hell my iPhone was so freakin' loud compared to theirs and I told them, then I started making $20 a pop to do the same mod to theirs.
Anyway, recently I owned a Galaxy S4 Active and noticed that the microUSB cover (which seals it to be water-resistant at the bottom) works in conjunction with the entire bottom assembly as a "speaker enclosure" of sorts: when the port cover is removed/open, the audio quality from the internal speaker is very low and rather tinny; putting the cover in place "seals" the housing and then wham, you get midrange and bass as expected which is pretty cool by design.
As for the Nexus 5, it's awesome to see this as a potential "fix" of sorts and it'll most likely get noticed quickly.
Good job, Adam, and even in spite of me not owning a Nexus 5 it's welcome to see people going that extra step to resolve things.
AdamOutler said:
Once the air escapes the speaker enclosure, it can use the entire body of the Nexus 5 for airspace and escape through various ports.
Click to expand...
Click to collapse
int theory wouldnt all the hardware etc, cause sort of a muffled sound from other ports and a slight distortion from the vibration? i watched a review on making suround sound louder and all they did was replace the screws with brass screws and add silicone around the edges?
interesting! would like to see the feedback :good:
jlmcr87 said:
Can you make a video of the process?
Click to expand...
Click to collapse
he is gonna.
Wait two weeks and you'll have one. As per his first post, this mod is going to appear on XDA TV.
ricky310711 said:
int theory wouldnt all the hardware etc, cause sort of a muffled sound from other ports and a slight distortion from the vibration? i watched a review on making suround sound louder and all they did was replace the screws with brass screws and add silicone around the edges?
interesting! would like to see the feedback :good:
he is gonna.
Click to expand...
Click to collapse
There may be ways to improve it, but like I said, the back panel forms part of the audio system now. This definitely increases the low frequency vibrations and high frequency sounds audibly louder.
Were in the picture is the needle hole? I cant see it
Sent from my Nexus 5 using Tapatalk
gavin-phelan said:
Were in the picture is the needle hole? I cant see it
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
let me green-circle them... give me a few. I posted this from my Nexus 4 as I was using it as a camera to take pictures of the Nexus 5.
A video would be awesome...
^^ As I've stated twice now, video will be coming in two weeks.
gavin-phelan said:
Were in the picture is the needle hole? I cant see it
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I posted additional reference shots.
AdamOutler said:
let me green-circle them... give me a few. I posted this from my Nexus 4 as I was using it as a camera to take pictures of the Nexus 5.
Click to expand...
Click to collapse
Thanks
Sent from my Nexus 5 using Tapatalk
mine suffered from low volume too.
but it's OK in utube but my ringtone and notification sounds are too low.
don't know if i should do this mod.
and why is there tape on your antennae ? did you break something?
bradputt said:
mine suffered from low volume too.
but it's OK in utube but my ringtone and notification sounds are too low.
don't know if i should do this mod.
and why is there tape on your antennae ? did you break something?
Click to expand...
Click to collapse
That's the way the device comes. Its double-stick tape.
Hack, done. I didn't measure sound values before but I notice a clear difference. It obviously working as sound doesn't mute nearly as much as it did before when blocking the speaker, so air is escaping. Thanks for the tip!
Sent from my Nexus 5 using Tapatalk
bradputt said:
mine suffered from low volume too.
but it's OK in utube but my ringtone and notification sounds are too low.
don't know if i should do this mod.
and why is there tape on your antennae ? did you break something?
Click to expand...
Click to collapse
Same here which makes me think it needs a software optimization vs hardware mod.
Just finished this mod, and I'm happy with the results.
I wouldn't say my Nexus 5 was too quiet before, but this definitely increased the overall loudness.
At full volume, the device definitely vibrates more than before, but not enough to make a noise when sitting on a hard surface.
Also, now, when covering the speaker port with my finger, the volume is not decreased as much as before.
Tip: I had to heat the tip of my needle to the point that it was glowing red before it would penetrate the plastic. I used a sewing needle.
I also reccommend starting with less holes, and making more later if you decide it's still not loud enough. I could see overdoing this mod being a bad thing, as more of the sound would be leaking into the body than what's coming out of the speaker grille, which could make everything sound like it's in a tin barrell.
Thanks for the tip Adam.

LCD Smashed

so a month ago i had a massive boo boo and actually managed to trap my phone in the car door, unfortunately this has smashed the front glass and the LCD, I've found many LCD replacements on eBay and several guides on YouTube, i feel confident enough to do it, however I'm just wondering, which LCD with digitizer do i go for, I've seen some saying they have retina i know this is resolution but would it be possible to get a higher quality LCD or will they all be the same quality, i don't want a cheap Chinese copy, i still want the phone to say "Sony" at this top as it would bug me without it,
and also finally, will my phone retain it's water resistance or would this be lost?
Thanks in advanced
I
xX_o2_Xx said:
so a month ago i had a massive boo boo and actually managed to trap my phone in the car door, unfortunately this has smashed the front glass and the LCD, I've found many LCD replacements on eBay and several guides on YouTube, i feel confident enough to do it, however I'm just wondering, which LCD with digitizer do i go for, I've seen some saying they have retina i know this is resolution but would it be possible to get a higher quality LCD or will they all be the same quality, i don't want a cheap Chinese copy, i still want the phone to say "Sony" at this top as it would bug me without it,
and also finally, will my phone retain it's water resistance or would this be lost?
Thanks in advanced
Click to expand...
Click to collapse
I don't know where to buy the parts but I do know that there are multiple lcd versions, one made by sharp and one made by jdc. Some say the one by sharp is better and some say the one by jdc is better.
Also your phone will probably no longer be waterproof
Sent from my C6903 using XDA Free mobile app
Check Witrigs.com
Sent from my C6902 using XDA Free mobile app
thanks, i suppose the waterproof could be retained by buying the adhesive seals from that website, i just don't know what lcd to get, was looking at ebay because they are much cheaper, but their are so many variants, has anyone ever done an LCD replacement before on here?
xX_o2_Xx said:
so a month ago i had a massive boo boo and actually managed to trap my phone in the car door, unfortunately this has smashed the front glass and the LCD, I've found many LCD replacements on eBay and several guides on YouTube, i feel confident enough to do it, however I'm just wondering, which LCD with digitizer do i go for, I've seen some saying they have retina i know this is resolution but would it be possible to get a higher quality LCD or will they all be the same quality, i don't want a cheap Chinese copy, i still want the phone to say "Sony" at this top as it would bug me without it,
and also finally, will my phone retain it's water resistance or would this be lost?
Thanks in advanced
Click to expand...
Click to collapse
Hey, i've changed the monitor and i can't really tell the difference from before. To me it looks the same and the touch works fine. Just be careful while doing the work, it's not that hard. About the water resistence it all depends on how u do the work and if the adhesive u use is good. I think my z1 still has the water resistence but i don't really want to risk just to check it. Who cares at this point, i have a beatifull working z1. I used it in the rain and snow and no problem, but i don't wanna drop it in the water. Good luck
silentmax24 said:
Hey, i've changed the monitor and i can't really tell the difference from before. To me it looks the same and the touch works fine. Just be careful while doing the work, it's not that hard. About the water resistence it all depends on how u do the work and if the adhesive u use is good. I think my z1 still has the water resistence but i don't really want to risk just to check it. Who cares at this point, i have a beatifull working z1. I used it in the rain and snow and no problem, but i don't wanna drop it in the water. Good luck
Click to expand...
Click to collapse
Which lcd did you buy?
xX_o2_Xx said:
Which lcd did you buy?
Click to expand...
Click to collapse
i got it on ebay, gonna check exactly wich one later and post it here. Or send you a pm as i'm not sure about the rules on xda and if i can post an ebay link
silentmax24 said:
i got it on ebay, gonna check exactly wich one later and post it here. Or send you a pm as i'm not sure about the rules on xda and if i can post an ebay link
Click to expand...
Click to collapse
Thanks, i've just bought some new front and back adhesive from ebay,
this is the screen i was looking at on the bay : "141107022314" i want the LCD to say Sony, i think it finishes the phone off nicely, but if there's an uprated display that'd be amazing, some are advertised as uprated and Retina, but i'm not sure if the quality would be any better from the display
xX_o2_Xx said:
Thanks, i've just bought some new front and back adhesive from ebay,
this is the screen i was looking at on the bay : "141107022314" i want the LCD to say Sony, i think it finishes the phone off nicely, but if there's an uprated display that'd be amazing, some are advertised as uprated and Retina, but i'm not sure if the quality would be any better from the display
Click to expand...
Click to collapse
it's no doublt that there are A quality /B quality or other qualty lcds sold online, such dbxstore, they named "brand new AAA" for the original quality, you'd better make sure the lcd is original before you make a order
Sent from my Samsung s5 using XDA Free mobile app
right so slight update on this,
i've bought and replaced the LCD, and it all works as it should, but now i can't get any signal at all, wifi works perfectly but not the mobile network, occasionally it'll get some and drop, managed to receive a call yesterday but the signal is very weak/ non existant,
xX_o2_Xx said:
right so slight update on this,
i've bought and replaced the LCD, and it all works as it should, but now i can't get any signal at all, wifi works perfectly but not the mobile network, occasionally it'll get some and drop, managed to receive a call yesterday but the signal is very weak/ non existant,
Click to expand...
Click to collapse
Inside the phone there are 2 RF cables on the left and right sides. Check both. They should be properly connected to the mainboard and the other small boards.
Rhadamg said:
Inside the phone there are 2 RF cables on the left and right sides. Check both. They should be properly connected to the mainboard and the other small boards.
Click to expand...
Click to collapse
thanks for the reply, just had a look and both are firmly connected at both ends, although one seems to have some minor damage to the cable, although it doesn't look like enough to effect the cable inside
xX_o2_Xx said:
thanks for the reply, just had a look and both are firmly connected at both ends, although one seems to have some minor damage to the cable, although it doesn't look like enough to effect the cable inside
Click to expand...
Click to collapse
Check this picture:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Make sure both RF cables are connected aswell to the tiny metal brackets on both sides. Also check the colors. Maybe wrong cable colors can affect the signal too.
xX_o2_Xx said:
right so slight update on this,
i've bought and replaced the LCD, and it all works as it should, but now i can't get any signal at all, wifi works perfectly but not the mobile network, occasionally it'll get some and drop, managed to receive a call yesterday but the signal is very weak/ non existant,
Click to expand...
Click to collapse
So I've bought a new aerial thinking I damaged the cable, replaced and still no signal at all, any idea?
xX_o2_Xx said:
So I've bought a new aerial thinking I damaged the cable, replaced and still no signal at all, any idea?
Click to expand...
Click to collapse
damn, unlucky :\. i'm not sure actually. if not the cables then maybe u've damaged some internal component. try diasembling completely your phone as you did when you changed the monitor, just don't remove the monitor and then reasemble it back carefully. This way if some connecter isn't connected properely, it will be.

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