Database Develop

Just got a refurbished HTC One. Everything is great but...

I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.

I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta

FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.

I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\

Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium

gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993

Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta

FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:

So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.

uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
Click to expand...
Click to collapse
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium

Our of curiosity, where did you exactly find the HTC ONE online?

Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I would assume iFixit would have the right tools but meh

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.

Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
Ok di$& thanks for that wonderful bit of information.

uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
haha pwnd!

I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?

jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
Click to expand...
Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium

To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!

FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
Click to expand...
Click to collapse
Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t

Those who have the note 4, I need your oppinon.

I currently have the LG G3 and after seeing the note 4 in person I want one . I guess my main question is should I hold off or do you guys think that its worth it to move on from the G3. I was a note 3 user and loved the phone, but Samsung really pissed me off with the whole Knox garbage that they implemented. In advance I am sorry if this thread is out of place, I just wanted some feedback from current owners.

huh? why do you even care about knox?

Came from a g3 and the note is better
Note 4

Burned my knox fuse less than 24 hours in. Who cares?

twe90kid said:
huh? why do you even care about knox?
Click to expand...
Click to collapse
Well in the event that I need my phone serviced, my concern is that I will be denied warranty by either T-mobile or Samsung. I honesty considered this a shifty move to use this as a reason to deny warranty claims....I might be wrong because I never have had to send my note 3 in for warranty purposes anyway. I miss how easy it was to connect to my samsung smart tv with the note 3, with the lg g3 it never streams well.

I also came from a G3. Had 2 of them, gave my wife one and sold mine on Craigslist and used the money to get the Note 4 which I'm using now. The Note 4 is a better device. The Snapdragon 805 handles the 2K display better and the battery is also better. Phone also doesn't heat up as much as the G3. The display being LED is also better then the LCD in my opinion with colors popping or u can dim the colors down in display settings.
If your able to obtain a Note 4 I say go for it. The Note 4 is a better device and will have more Development behind it vs the G3.
If you can't upgrade your not missing much.
In my opinion the Note 4 / Nexus 6 / G3 are the best devices currently on the market. Note 4 having an edge with the LED display and Stylus.

hypersonicx said:
I also came from a G3. Had 2 of them, gave my wife one and sold mine on Craigslist and used the money to get the Note 4 which I'm using now. The Note 4 is a better device. The Snapdragon 805 handles the 2K display better and the battery is also better. Phone also doesn't heat up as much as the G3. The display being LED is also better then the LCD in my opinion with colors popping or u can dim the colors down in display settings.
If your able to obtain a Note 4 I say go for it. The Note 4 is a better device and will have more Development behind it vs the G3.
If you can't upgrade your not missing much.
In my opinion the Note 4 / Nexus 6 / G3 are the best devices currently on the market. Note 4 having an edge with the LED display and Stylus.
Click to expand...
Click to collapse
I am on the old jump plan and I have one upgrade left for the year so I am able to upgrade. You mentioned the note 4 doesn't heat up as much as the G3, that was one of my concerns and thanks for clearing that up. Using the phone for the torque app or navigation really fires up the g3, almost too hot. How loaded with bloat is touchwiz this time around?

I have the Note 4 and it is a great phone. It has replaced my OnePlus One as my main phone. The Note 4 is definitely better than the One, but only marginally. It isn't 450.00 better. Not for my usage at least.

its crazy bright! i dimmed it to like 5% and its still pretty bright lol
The charge is quite fast compared to the N3
Ive played around with the G3 and i6+, Note4 has better build quality imo although it doesnt look that way in videos. you have to hold it to believe it.
Metal bezel makes it a little slippery but the leather back, which feels a lot better than N3, helps offset it.
N4 wouldve been the perfect phone if the "Samsung" logo in the front is removed, quite distracting

I just upgraded from Galaxy S4 and I love it! I rooted day 1 and have no regrets.

Erazo1986 said:
Well in the event that I need my phone serviced, my concern is that I will be denied warranty by either T-mobile or Samsung. I honesty considered this a shifty move to use this as a reason to deny warranty claims....I might be wrong because I never have had to send my note 3 in for warranty purposes anyway. I miss how easy it was to connect to my samsung smart tv with the note 3, with the lg g3 it never streams well.
Click to expand...
Click to collapse
See this thread I made back in the day when note 3 came out
http://forum.xda-developers.com/showthread.php?t=2561241
also this..
http://forum.xda-developers.com/showthread.php?t=2506287

twe90kid said:
See this thread I made back in the day when note 3 came out
http://forum.xda-developers.com/showthread.php?t=2561241
also this..
http://forum.xda-developers.com/showthread.php?t=2506287
Click to expand...
Click to collapse
T-mobile uses experian for warranties and jump related trades, didn't they recently implement a policy to no longer accept any device with a tampered flag,rooted,etc for warranty and or jump purposes. This implementation also includes devices with tripped knox flags. I'm not trying to be a bummer or anything I just try to think ahead.

Erazo1986 said:
T-mobile uses experian for warranties and jump related trades, didn't they recently implement a policy to no longer accept any device with a tampered flag,rooted,etc for warranty and or jump purposes. This implementation also includes devices with tripped knox flags. I'm not trying to be a bummer or anything I just try to think ahead.
Click to expand...
Click to collapse
TMOBILE uses asurion for warranty claims and both have no care about Knox or root. They both send out replacement as they are. They flash fresh software and ship it. It does not matter for anyone but Samsung.
NOTE 4

BACARDILIMON said:
TMOBILE uses asurion for warranty claims and both have no care about Knox or root. They both send out replacement as they are. They flash fresh software and ship it. It does not matter for anyone but Samsung.
NOTE 4
Click to expand...
Click to collapse
so samsung does care if knox got tripped? just wanna make sure since i don't use tmobile warranty. so if anything were to happen, i'll have to ship it back to samsung for repairs.
i'm not worry bout bricking my phone with root. just don't wanna be burn by hardware issues unrelated to root 1 month later if samsung rejects warranty.

dn3g3l said:
so samsung does care if knox got tripped? just wanna make sure since i don't use tmobile warranty. so if anything were to happen, i'll have to ship it back to samsung for repairs.
Click to expand...
Click to collapse
Samsung would care. But why use them when t mobile takes care of you. Plus sending phone back to Samsung is like a 2 week progress .
NOTE 4

| came from the G3 as well. while the G3 was a nice phone I think the note 4 beats it. The Screen is better, battery life trumps the G3, and personally I like how the note 4 feels in the hand. One thing l do like more on the G3 is how they were able to fit the screen in such a small body.

dn3g3l said:
so samsung does care if knox got tripped? just wanna make sure since i don't use tmobile warranty. so if anything were to happen, i'll have to ship it back to samsung for repairs.
i'm not worry bout bricking my phone with root. just don't wanna be burn by hardware issues unrelated to root 1 month later if samsung rejects warranty.
Click to expand...
Click to collapse
Technically Tmobile can cover warranty for Samsung devices instead of you having to send it to Samsung. I forget what it's called but as long as your device is within the manufacturers 1 year warranty, tmobile can advance replace you one for $20. The defective device goes back to Tmobile. If you don't return the defective phone they charge you I think $200. I did this with my note 3 a few months ago when the screen on/off sensor broke.
http://support.t-mobile.com/docs/DOC-2624
Sent from my SM-N900T using Tapatalk

BACARDILIMON said:
Samsung would care. But why use them when t mobile takes care of you. Plus sending phone back to Samsung is like a 2 week progress .
NOTE 4
Click to expand...
Click to collapse
I never bought any warranty/insurance from tmobile. I thought the basic 1 year warranty was that I can return to tmobile within 30 days and the rest of the year will be covered by samsung.
I will definitely be rooting ASAP if tmobile covers the entire year without me buying insurance from them.

dn3g3l said:
I never bought any warranty/insurance from tmobile. I thought the basic 1 year warranty was that I can return to tmobile within 30 days and the rest of the year will be covered by samsung.
Click to expand...
Click to collapse
Ur first year is both but TMOBILE deals with it
NOTE 4

aznmode said:
Technically Tmobile can cover warranty for Samsung devices instead of you having to send it to Samsung. I forget what it's called but as long as your device is within the manufacturers 1 year warranty, tmobile can advance replace you one for $20. The defective device goes back to Tmobile. If you don't return the defective phone they charge you I think $200. I did this with my note 3 a few months ago when the screen on/off sensor broke.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
BACARDILIMON said:
Ur first year is both but TMOBILE deals with it
NOTE 4
Click to expand...
Click to collapse
cool, thanks. never knew this. i will definitely be rooting this tomorrow.

T-Mobile Replacement process

I'm new to t-mo, and I'm gonna need a replacement (i'm just not getting the same battery life as others, regardless of what rom \ kernel combo i use final step is replacement).
How is the process?
how's the quality of the replacement units?
Is anyone using a replacement unit?
Edit: Would like your input ASAP as i'm possibly ordering the replacement today
(former Verizon customer, where CLNR (certified like new replacements aka refurbished) were trash and expected to fail as soon as humanly possible)

The replacement process is fairly painless.
Just call 611 and don't tell them you are rooted.
Odin to stock. Factory reset for good measure.
They send you a new phone and you send in the old one. You usually get an extra back cover and battery out of the process.
I never have received a refurbished unit, but others may have.

10-K said:
The replacement process is fairly painless.
Just call 611 and don't tell them you are rooted.
Odin to stock. Factory reset for good measure.
They send you a new phone and you send in the old one. You usually get an extra back cover and battery out of the process.
I never have received a refurbished unit, but others may have.
Click to expand...
Click to collapse
Thank you for your advice sir.
Kind of doing this out of not finding any other solutions to my battery woes.
Def gonna do this, they are charging me a 5$ warranty fee? (never experienced such with verizon)

Have you tried a different battery?
You might just have a bad battery.
I'm on firekat v10, and my battery life has never been better on any device.

10-K said:
Have you tried a different battery?
You might just have a bad battery.
I'm on firekat v10, and my battery life has never been better on any device.
Click to expand...
Click to collapse
Haven't tried a different battery. I have done spin test and tested it via multimeter and all came out well.

Got a couple replacements. All were "refurbs" but they were pretty much new with all the plastics unpeeled. I didnt have a battery issue, so standard shipped is just the unit without battery, cover, stylus. I just use what I had on original and send my old unit back in the same box. It was painless and I didnt have to sacrifice my phone first, just waited for the replacement to come in.
The downside to the replacements that come with no extra cushioning, the Note has moveable parts in the camera since its got an optical stabilizer. Got 2 duds that where I had to slap the phone in order to focus (apparently a common problem). So on the 3rd replacement, it was all good. I'm still a happy camper, as long as it didnt cost me, I was good.

madmike23 said:
Got a couple replacements. All were "refurbs" but they were pretty much new with all the plastics unpeeled. I didnt have a battery issue, so standard shipped is just the unit without battery, cover, stylus. I just use what I had on original and send my old unit back in the same box. It was painless and I didnt have to sacrifice my phone first, just waited for the replacement to come in.
The downside to the replacements that come with no extra cushioning, the Note has moveable parts in the camera since its got an optical stabilizer. Got 2 duds that where I had to slap the phone in order to focus (apparently a common problem). So on the 3rd replacement, it was all good. I'm still a happy camper, as long as it didnt cost me, I was good.
Click to expand...
Click to collapse
Alright....
My main concern was getting duds, because when i was with verizon nearly 4\5 refurb devices were bad.
I"ll make sure i check camera and screen \ touch screen sensitivity before i root and rom-

masri1987 said:
Alright....
My main concern was getting duds, because when i was with verizon nearly 4\5 refurb devices were bad.
I"ll make sure i check camera and screen \ touch screen sensitivity before i root and rom-
Click to expand...
Click to collapse
I actually rooted and rom-ed all of them. LOL! But I odined back to stock before sending it back. Still triggered knox, but oh well...

just flash a stock looking rom like firekat and send it back; Tmobile couldnt care less if you are rooted or tripped knox

I got a replacement Note 4 from T mobile a month or so after the Note 4 was released. The phone did not come with a back cover nor anything else. Although it appeared new, it still had the factory screen saver on as well as the side bezel covers. There was an app that tests for refurbishment which indicated my unit was new. Not that it matters as I sent it back and kept my original one.
As I was not a jump customer they wanted to charge me quiete a few for postage ( I think $20 ) and processing, and it also took a week. They tried to sell me jump, by saying if I had jump it would have only cost me $5 and that I'd get priority mail 3 days. I dont buy into that rheteric, that also is not very Uncarrier of them - my opinion.
I dont rate their replacement program at all, only because they dont offer centers whereby you could walk in and get it swapped out like ATT. As well as them charging a premium to swap a defective phone.
And as for madmike23 not paying for replacement I guess he got that fee waived. Like I did. But like I said they charge for this service.

masri1987 said:
I'm new to t-mo, and I'm gonna need a replacement (i'm just not getting the same battery life as others, regardless of what rom \ kernel combo i use final step is replacement).
How is the process?
how's the quality of the replacement units?
Is anyone using a replacement unit?
Edit: Would like your input ASAP as i'm possibly ordering the replacement today
(former Verizon customer, where CLNR (certified like new replacements aka refurbished) were trash and expected to fail as soon as humanly possible)
Click to expand...
Click to collapse
What is replacing the device gonna do in this instance .....sigh this is why rates go up and up every year.....stop comparing yourself to others and worry about you. Get a new battery, two even it's removable. You could have poor coverage so battery drain or app running in background etc your usage isn't the same as the nexts, and I hope they deny your claim.
I was gonna say something else and it slipped my mind but I digress
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
---------- Post added at 11:42 PM ---------- Previous post was at 11:41 PM ----------
Oh that's it u rooted and kernerl etc....keep it stock if ya jus gonna complain after u tinker with ur device u lose that option to cry about battery life.....stop it people phone insurance shouldn't be so high anymore it's claims that claim
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel

Got mine replaced about 3 months after getting it due to my screen cracking. I received a new replacement not refurbished along with new battery, wall charger with adapter, headphone, battery cover and new sim card. I originally had a White Note 4 and because they didn't have any White ones in stock they sent me a Titanium/Gray color one. I paid $175 for the replacement so I called of course to complain and was given a $30 credit towards my account, so I really only paid $145 fore the new replacement which ain't bad if you ask me.

Limeybastard said:
I got a replacement Note 4 from T mobile a month or so after the Note 4 was released. The phone did not come with a back cover nor anything else. Although it appeared new, it still had the factory screen saver on as well as the side bezel covers. There was an app that tests for refurbishment which indicated my unit was new. Not that it matters as I sent it back and kept my original one.
As I was not a jump customer they wanted to charge me quiete a few for postage ( I think $20 ) and processing, and it also took a week. They tried to sell me jump, by saying if I had jump it would have only cost me $5 and that I'd get priority mail 3 days. I dont buy into that rheteric, that also is not very Uncarrier of them - my opinion.
I dont rate their replacement program at all, only because they dont offer centers whereby you could walk in and get it swapped out like ATT. As well as them charging a premium to swap a defective phone.
And as for madmike23 not paying for replacement I guess he got that fee waived. Like I did. But like I said they charge for this service.
Click to expand...
Click to collapse
I never heard of ATT allowing a direct swap in store unless you're within the return period.

Knight-Rider said:
Got mine replaced about 3 months after getting it due to my screen cracking. I received a new replacement not refurbished along with new battery, wall charger with adapter, headphone, battery cover and new sim card. I originally had a White Note 4 and because they didn't have any White ones in stock they sent me a Titanium/Gray color one. I paid $175 for the replacement so I called of course to complain and was given a $30 credit towards my account, so I really only paid $145 fore the new replacement which ain't bad if you ask me.
Click to expand...
Click to collapse
um. that's insurance replacement. which is through asurion not t-mo

masri1987 said:
um. that's insurance replacement. which is through asurion not t-mo
Click to expand...
Click to collapse
And who said T-Mobile will replace or replaces phones? The only way that ever happens is if you're still within the return policy timeframe which I believe is 14 days from date of purchase.

bipoler said:
What is replacing the device gonna do in this instance .....sigh this is why rates go up and up every year.....stop comparing yourself to others and worry about you. Get a new battery, two even it's removable. You could have poor coverage so battery drain or app running in background etc your usage isn't the same as the nexts, and I hope they deny your claim.
I was gonna say something else and it slipped my mind but I digress
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
---------- Post added at 11:42 PM ---------- Previous post was at 11:41 PM ----------
Oh that's it u rooted and kernerl etc....keep it stock if ya jus gonna complain after u tinker with ur device u lose that option to cry about battery life.....stop it people phone insurance shouldn't be so high anymore it's claims that claim
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
Click to expand...
Click to collapse
My coverage is fine, I don't live in the boonies.
Actually rooting doesn't affect battery life, this is completely unfounded, and to entertain your thoughtless theory sir, i already went back to stock and tested it there too, same exact results.
I'm not claiming a phone insurance claim, WARRANTY, as i wrote.

Knight-Rider said:
And who said T-Mobile will replace or replaces phones? The only way that ever happens is if you're still within the return policy timeframe which I believe is 14 days from date of purchase.
Click to expand...
Click to collapse
Samsung sends T-Mobile returned re manufactured phones to use for in-warranty replacement options . Same process as verizon and all carriers as this is a industry agreement.

masri1987 said:
Samsung sends T-Mobile returned re manufactured phones to use for in-warranty replacement options . Same process as verizon and all carriers as this is a industry agreement.
Click to expand...
Click to collapse
Mine was not "refurbished" it came with the original screen protector my original one came with. But I don't see your point.

masri1987 said:
I never heard of ATT allowing a direct swap in store unless you're within the return period.
Click to expand...
Click to collapse
ATT has stores specifically for device replacement. Well they did two years ago when I was with them.
Sent from my SM-N910T using Tapatalk

Knight-Rider said:
Mine was not "refurbished" it came with the original screen protector my original one came with. But I don't see your point.
Click to expand...
Click to collapse
and you paid for yours, hence why it was a asurion replacement. Sometimes they are new, sometimes they are refurb. You got lucky.
Limeybastard said:
ATT has stores specifically for device replacement. Well they did two years ago when I was with them.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
i don't believe they have that anymore. Verizon used to 3 years ago as well.

Nexus 6 broken

I'm in bad need of a phone. I dropped my nexus and it killed the screen and the digitizer. It fell from high up probably 7 or 8 feet and landed screen down. It hit on rock's. The device isn't made very well in my opinion. Do not drop it,lol. I called VZW and had them add insurance 'thought I already had it'. I was gonna make a claim but found out that iv gotta wait 30 days before a claim can be made. I looked into Motorola exchange program, but you have to have 500$ so they can hold it untill they receive the damaged device and I don't have 500$ right now so that's a problem. I don't know if I can wait a month on a new device or not. Is there any other options for me to get my device replaced and avoid all this money and waiting? Thanks for any help
Sent from my HTC6600LVW using Tapatalk

mwebb34 said:
I'm in bad need of a phone. I dropped my nexus and it killed the screen and the digitizer. It fell from high up probably 7 or 8 feet and landed screen down. It hit on rock's. The device isn't made very well in my opinion. Do not drop it,lol. I called VZW and had them add insurance 'thought I already had it'. I was gonna make a claim but found out that iv gotta wait 30 days before a claim can be made. I looked into Motorola exchange program, but you have to have 500$ so they can hold it untill they receive the damaged device and I don't have 500$ right now so that's a problem. I don't know if I can wait a month on a new device or not. Is there any other options for me to get my device replaced and avoid all this money and waiting? Thanks for any help
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
You can buy a mint, used one on Swappa for about $270.

You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?

cam30era said:
You can buy a mint, used one on Swappa for about $270.
Click to expand...
Click to collapse
Good advice, I'm gonna see if I can go the repair route first then keep swappa open as my last resort.
Sent from my HTC6600LVW using Tapatalk

scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
Click to expand...
Click to collapse
I have a galaxy note 2 that's been through hell and back and it still works great but the SIM card slot is damaged. The digitizer on the note 2 is exposed but still works great. When I dropped my N6 the rock's were pea gravel not great big rock's. Before I dropped the N6 the usb port was very loose.
Sent from my HTC6600LVW using Tapatalk

Doesn't Motorola have a fixed rate of 175$ or something like that to fix your phone out of warranty? That's still way cheaper than buying 2nd hand...
Sent from my Nexus 6 using Tapatalk

Tenhi said:
Doesn't Motorola have a fixed rate of 175$ or something like that to fix your phone out of warranty? That's still way cheaper than buying 2nd hand...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah I believe they do, but right now my hands are tied because about every dime I get goes towards Christmas. I'm looking around online to way my options. Thank you
Sent from my HTC6600LVW using Tapatalk

scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
Click to expand...
Click to collapse
(facepalm)

I was looking on the Motorola website, and they have 2 options for replacing a damaged device. 1st one is the standard exchange were you send in you're damaged device first then they will mail out a like new replacement but it doesn't say anything about being charged a fee. The 2nd one is secured standard exchange, were you provide them with you're credit card info and then pay a $24.99 fee then they put a $500 tax hold on you're card, then they mail out the like new device. Then you have 5 days after receiving you're like new device to mail them the damaged device. Once they receive the damaged device then they release the $500 tax hold on you're card. I like option 1 best. Due to the holidays I'll have to wait untill Monday the 30th before I can contact Motorola about my options.
Sent from my HTC6600LVW using Tapatalk

scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
Click to expand...
Click to collapse
Deleted

Wow you drop any phone from that high and about 99% of device will be broken beyond repair. To be honest from your posts it just sounds like you need to be more careful with your devices. I have dropped my device maybe 3 times and not even a scratch. With the right case you should be ok from a height of about 3 feet or so.

Try not to leave your phone in your pocket when you go up on the roof to clean the gutters.
Sent from my Nexus 6 using Tapatalk

Earpiece Rattle

Anybody else have issues when on a call the earpiece rattles, similar to a blown speaker?
Calling T-Mobile to get the phone swapped out, has been a nightmare getting transfered from department to department. Not sure if they did it correctly, rep stated I need to send the phone back, then they will ship me the replacement. Is that the correct process on how things go?
Also had the bootloop issue the first day, but that seemed to have gone away.
Sent from my SM-N910T using Tapatalk

What they are doing is a return and re billing. This makes sure you get a brand new unit and not s refurb.
Sent from my SM-N930T using Tapatalk

It's not the ear piece. It's the camera behind the ear piece. Search around and you'll see that it's normal for these cameras.

Tidbits said:
What they are doing is a return and re billing. This makes sure you get a brand new unit and not s refurb.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
good to know because thats not how they normally do it. They normally send you the replacement (yes refub, or not if they dont got it) and then you put your phone in that box and return it.
And i dont have the ear piece rattle but i get a vibration in the back of the phone. Feels like bass from a speaker. Hasnt bug me yet so im ok for now.

xile6 said:
good to know because thats not how they normally do it. They normally send you the replacement (yes refub, or not if they dont got it) and then you put your phone in that box and return it.
And i dont have the ear piece rattle but i get a vibration in the back of the phone. Feels like bass from a speaker. Hasnt bug me yet so im ok for now.
Click to expand...
Click to collapse
They do this you are in the return window.
Sent from my SM-N930T using Tapatalk

Dont do it. I had to return mine already as well. I was the guy who had the screen coming unglued. I had to call like 4-5 times until I got someone who knew anything at all. They should send you the brand new replacement first then you send yours in. Thats what they did for me. I received my second (replacement) note 7 yeasterday and just sent back my old one today. They cant expect you to be without a phone. They did it for free for me as well since it was within the buyers remorse period. This is what happened to mine https://www.youtube.com/watch?v=GSS9G8EUOwY

blakedunc235 said:
Dont do it. I had to return mine already as well. I was the guy who had the screen coming unglued. I had to call like 4-5 times until I got someone who knew anything at all. They should send you the brand new replacement first then you send yours in. Thats what they did for me. I received my second (replacement) note 7 yeasterday and just sent back my old one today. They cant expect you to be without a phone. They did it for free for me as well since it was within the buyers remorse period. This is what happened to mine https://www.youtube.com/watch?v=GSS9G8EUOwY
Click to expand...
Click to collapse
Just what i was going to say.
If you have no other phone how will you contuie your service.
It could take a week or long since you send yours them they gotta get it, check it and send another out to you.

xile6 said:
Just what i was going to say.
If you have no other phone how will you contuie your service.
It could take a week or long since you send yours them they gotta get it, check it and send another out to you.
Click to expand...
Click to collapse
The last rep I spoke to was telling me that the Note 7 showing as end of life. That I would have to go through Samsung to fix it. Since it was less then a year old. I'm going to call back and try to get a replacement phone first.
Update:
I have to buy another one and ship the one I have back, for a refund. Still on the phone with the rep. She trying to charge me the $20 fee.
Sent from my SM-N930T using Tapatalk