Related
Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
We are going to need some more information to better assist you.
1) What Build are you using
2) Are you running Apps2SD
3) How much space do you have left on your internal storage?
Sure, thanks
Jf 1.5
Radio: 26I
No A2SD
31MB free
Nothing crazy.
I wipe every time I flash.
I've tried factory resetting too.
I try to keep the system clean.
he3 said:
Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
Click to expand...
Click to collapse
Something like this happened to me about a month or more ago. It was everytime I try and use my phone when I was charging it, it would reboot. After a few days it would just do it at random. I just called tmobile and they just sent me a new one out.
the same thing is happening to me. my phone randomly crashes/reboots and i was starting to think it is the Haykuro build im using. is there any way to test the hardware? is there something like that in an app?
help
Are you using ahome or someting like that cause those programs cause problem with 1.5 uninstall all your theme apps if you have any
No, no themes.
Called t-mob, since I've had the device (sans insurance) less than a year, they are sending new hardware without a battery to replace mine. I decided to add insurance to the new hardware just incase. Thanks for the input! Glad I called!
Now to virginize the phone... heh
I have the same problem. There's a lot of this going around. It sure seems like a coincidence that it started with Cupcake for most all of us.
This has been something that has been happening since the RC33 load it...
Now I got the stupid random reboot problem. This is a warranty replacement and my first one never did this. I guess I gotta get another warranty replacement. Anyone find a definitive cause for this yet?
almost 100% sure you have a hardware problem
savethechicken said:
This has been something that has been happening since the RC33 load it...
Click to expand...
Click to collapse
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
rikupw said:
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
Click to expand...
Click to collapse
RC33 was the OTA was in March I believe maybe Feb. This didn't happen as much on RC30 and then RC33 came out and this started to happened more often. Obviously it is not the ROM doing it as not everyone has the problem but something seemed to trigger it on some devices.
alapapa said:
almost 100% sure you have a hardware problem
Click to expand...
Click to collapse
Going to have to agree. This is starting to seem like a Hardware problem, considering all the feedback we are being given.
I have the same exact problem.
It's definitely a hardware issue.
I was thinking it was because my extended battery pack is a little loose or some loose wiring. It happens when the phone is bumped a little. Like putting it on a table too roughly or flipping the screen up too quickly or it shaking in my pocket. Probably going to replace it.
I have this same problem...i had it originally with RC33 then it went away with the cupcake update and I recently root and install cynogen's build and its back to screw up my day
i don't think its a hardware thing ...at least in my case doesn't make sense to be gone for a month and then come right back after rooting
I also experience random reboot issue. Usually when the phone hang first then next thing you know, it is rebooting. Sometimes the phone will be just sitting there and it will reboot by itself. I always thought it is the ROM issue, never suspect hardware. I am running an old version of Dudes v1.3a build.
For me too
I am getting too many reboots too, just got a replacement phones(previous one did this too), same with this phone, first i thought it was Hardware but now it think its the roms. On hero it rebooted 3 times while booting the first time, on cyanogen it rebooted in a couple of hours, just dont know what the problem is, maybe abusing the phone
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
charnsingh_online said:
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
Click to expand...
Click to collapse
Makes me wonder on the apps your using in the background or settings you have up, or even the ROM. Do you have any extra info whats up before it reboots? Does it choke out due to low memory maybe?
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
No one? I guess this really is a tough one.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Sn0wdune said:
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Click to expand...
Click to collapse
I think I have the same problem as you did. After suddenly dropping and rebooting, my battery level jumps back up when the phone starts, and again, and again. The phone is functioning normally only when plugged in. I also presume that it is a battery problem, but the fact that the battery level rises back after dropping, makes me wonder.
EDIT: Problem solved with buying a new battery.
Sorry to jump in, just curious, did you solved this? If you do, hope to hear your solution, might help others in future
SGs3n SlimKat9.0(Android-Andi)
For the last few weeks, my AT&T Note 3 has started randomly rebooting. It can happen when I'm viewing email, when the phone is in my pocket, or even in the middle of the night when it is just sitting recharging. The rebooting is roughly once per day: somedays more than once, other times it can go over 24 hours. The problem seems to have started after I updated to 5.0. I have tried a factory reset, but the problem came back. I called AT&T support and they said that they've had a lot of problems with Samsung devices after the 5..0 roll out, with random rebooting, or the Bluetooth failing, or the WiFi failing. They said that they need to replace the Note 3, but because it is over a year old I must pay $100 for the replacement through Asurion (I have been paying the insurance fee).
Searching on line has not provided much on this problem. Does the AT&T comment make sense? If I need to replace the phone, shouldn't it be for free because the problem was caused by AT&T?
I'd appreciate any comments.
Note that I realize it could be related to an App I use being incompatible with 5.0, but I need to use my phone for work pretty much constantly, so troubleshooting which one (if any) is not practical.
Mine started doing the same thing about a week ago. Till then it was not having any problems with the 5.0 version.
They need to figure out the problem and push out a update. Otherwise it is like they don't care about us, unless we go out every year and buy a new phone !
Problem solved?
After trying a reset and cleaning checking the battery contacts didn't work, I looked for other patterns. It seemed to me that one of the most common times it rebooted was when I checked my email with the K9 email client - something that is always running in the background, and could have caused it to reboot when on charge overnight.
I uninstalled K9 and that didn't help - the phone rebooted after about 9 hours. However, since that reboot it has now gone nearly 48 hours without rebooting. Maybe I was right about K9 and uninstalling it wasn't enough - I should have also manually rebooted the phone.
The phone has been rebooting at random times, sometimes as short as about 5 hours apart and sometimes more than a day apart. It could be that right now I'm at one extreme and it will reboot randomly today. But if it makes it through tomorrow morning without rebooting then K9 was probably the problem.
It has now been over 72 hours since the last reboot, which does suggest that the original problem was the K9 email client, crashing and forcing a reboot on the phone after the Android 5 update.
Problem NOT resolved!
A few minutes ago, roughly 76 hours after the last random reboot, when I thought that the problem was resolved, I heard the reboot tone coming from my phone that was sitting on the table.
So, while removing K9 reduced the frequency of the reboot, it did not solve the underlying problem.
Use Titanium Backup and backup all user apps and data. Factory reset and reflash stock if you want to take the extra step. Use standard Google and Samsung apps for a while. Do not restore accounts or system data automatically. Removing and reconnecting accounts and clear data for an app in app manager are always good quick troubleshooting options. Restore apps as you need them, if you really need them. Favor stability over extraneous features.
.......................................................
Galaxy Note 3 - AT&T (sm-n900a)
Since I removed K9 and rebooted the phone, it has only rebooted randomly once in 5 days: this was at 72 hours, and now it has been up for 65 hours since then. Trying what you suggest would take weeks, given the current frequency of random rebooting. Plus, my phone is used for work constantly - I couldn't get by with just the Samsung and Google apps built into the basic phone image.
For the moment, I will just live with the phone as-is and hope that Samsung issues a new version of 5 soon.
Now at nearly four days since the last crash/reboot, or only one in seven days. At that frequency, it is certainly not worth the effort of trying to track down the secondary cause (it could take months), now that I know that K9 was the main problem.
It has been a while since I started this discussion, with no conclusion. The phone still randomly reboots - only once all of last week, but then it woke me up on a reboot at 4:30 am this morning, and rebooted again while I was checking Facebook at 7 am.
I'm having a rebooting issue as well with my Note 3. It started about a week ago and will do it many times during the day. I have tried wiping the cache partition, doing a factory reset and the other day I downgraded the software from 5.0 to 4.4.2 and rooted it and froze the over the air update from AT&T but still have random rebooting. I have had the reboot issue with and without the SD card installed so I know that is not the issue either. I was thinking it was a software issue so that is why I did all of the stuff listed but now I'm wondering if it could be hardware. I guess I'm just at a loss of what to try know and was hoping someone on here had any suggestions.
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
jeffp25 said:
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
Click to expand...
Click to collapse
It happens both when charging and when sitting unplugged. I even tried swapping the battery for a new one and the contacts and also clean
Well, it was an idea. I did the same thing, buying a new OEM battery and hoping it would help. It didn't. But then again, mine often reboots at night (it woke me up at 4 am this morning), so I knew it was unlikely to be a battery issue in my case.
Yeah thanks for the idea but it seems like I'm running out of things to try
I feel the same. The only thing left would be to wipe out the phone and try it with nothing but stock, non-upgrades, apps. But I use the phone for work, and it can go more than a week between reboots (or less than a day), so that isn't practical.
I might just end up mailing my phone into Samsung to be repaired but now that I have it rooted is there any special steps that need to be done to unroot it? I was just going to do a factory reset and let AT&T android 5.0 do it's update if that will kill the root. I'm not worried about warranty since it is no long under warranty.
Maybe use logcat and letting it run and wait for a reboot to happen so you can see what is going on. However the logs could get big and it might not capture what happens right before it reboots.
Hi all, I need help.
It happened a couple of days ago that overnight, with aero mode on, my not rooted xt1053 didn't wake me up since it just turned off sometimes before the alarm. Even if it had never happened before (just one week before it reached the amazing uptime of 650 hours without any reboot), I decided for a factory reset, since it's very important to me that it works as an alarm too. Yesterday, after the factory reset, it turned off while using whatsapp, all on a sudden. Tonight, it happened again, and I missed the alarm again.
Everytime I turn it on, I have the notification that Google Maps stopped working, or alternatively Google Keep. Battery is always at the same level it was before, I mean, it's still charged with at least 50% battery when this happens. Now I tried to uninstall Google Keep to see if there was something wrong with the last update, but it seems strange to me that it may be the cause.
Does anyone has any idea of what to do?
Any help would be really appreciated.
I have the SAME exact problem. Don't know why...
Julienjarod said:
I have the SAME exact problem. Don't know why...
Click to expand...
Click to collapse
I have the suspect that is Google Keep that now shows also the map on the notes...somehow Keep and Maps have some conflicts maybe? I unistalled Keep and for the moment no sudden death...let's see...
luxpast said:
I have the suspect that is Google Keep that now shows also the map on the notes...somehow Keep and Maps have some conflicts maybe? I unistalled Keep and for the moment no sudden death...let's see...
Click to expand...
Click to collapse
I tried uninstalling most of the apps, but it still happen. I've tried with brazilian soak test, but it still happens.
What should I do to understand the problem? I was thinking about going back to the original rom and try to use it in safe mode...do you think it could help?
With the brazilian lollipop soak test, I do not have any Maps or Keep stopped working once turned back on. Moreover, last times it did happen during the day, while in my hand or on the desk. Twice a day, more or less.
Please, help!
Mine has the same issue. Maps will randomly force close, or just crash back to the home screen. Usually though, Google Maps locks the phone for 30 seconds and then it reboots.
Happens twice a day. It got so bad that I've given up on my Moto X and bought an LG G3. Now I'm sitting on a boot loader unlocked Moto X xt1060 that literally will not last half a day without randomly rebooting.
It does this on any firmware, custom or stock.
bobdamnit said:
Mine has the same issue. Maps will randomly force close, or just crash back to the home screen. Usually though, Google Maps locks the phone for 30 seconds and then it reboots.
Happens twice a day. It got so bad that I've given up on my Moto X and bought an LG G3. Now I'm sitting on a boot loader unlocked Moto X xt1060 that literally will not last half a day without randomly rebooting.
It does this on any firmware, custom or stock.
Click to expand...
Click to collapse
I've bought a Z3 Compact too in the meantime, but I still would like to fix the Moto X since is a beautiful phone otherwise. It's a shame this thing of rebooting or randomly turning off, since I need a reliable phone... It was just two weeks ago that I reached 30 days without turning off and with any rebooting. I can't believe there's nothing I can do to fix it, it doesn't seem an hardware issue...
I'm not so sure my issue isn't a hardware problem. I've never dropped it, but its gotten wet a couple times by accident. (Rain, spilling things on my lap, etc...) I'm notoriously horrible with phones though.
Its always worked afterwords, though. And the reboot problem just recently showed up randomly.
I also had an issue making or receiving a call. I could use data, send MMS and SMS, but it would not make or receive a phone call.
Hi all
I am not technical and am not really sure what to even call this issue, but have done numerous searches on this and other forums over a few weeks and am not able to find anything like it. I'm sure there must be, but because there is nothing onscreen to help identify the issue I don't know what to search for next.
I few weeks ago I got a message to upgrade the O/S. I didn't do it at work, as my reception there is pretty lousy. When I did do it I had good reception. When it had finished, it then wanted to install. I left it until the next day, when I was home again with a strong signal. It commenced installation but when it got to 91% it rebooted and started over again. This has been happening ever since and the only way to stop it is to remove the battery. I've tried leaving the battery out for several hours, draining it, and all the different kinds of reboots but nothing helps. I was able to get it into download mode, but then it got stuck in there. I was able to get it back to the other screen and don't know what to do now.
The only thing on the screen is a standing android guy with a blue polyhedron rotating in his belly, and an upload percentage. It always restarts at 91%.
I don't want to mess anything up, because this is a borrowed phone - after my previous two Nexus 4s chucked it in. I ended up having to send the first N4 back to Google and lost everything on the phone, but the other one has a lot of data I really want to keep, so I won't do that again.
Is anyone able to help me with this issue?
Altotude