Hi
i need some help about my Sony Xperia Z C6603
I've this phone from 31/12/2014. Updated to last version and it work fine, but from the day before yesterday he start to crazy. I'll try to explain the best i can because i tried a lot of things:
1 - no water no fall down , the phone is perfect
2 - i've been in hidden menu (service menu) making tests but everythings is ok.. the only one test missing is the one i need!!!
3 - last software/firmware update was did some day before the problem
what happen:
randomly the power button doesn't work.. so when the mobile is in standby mode i'm not able to turn it on, but the mobile is powered on... if someone call me or i put it in charge, the mobile turn on. the same thing happen when i'm using it, so i cannot put it in standby mode. I repeat...RANDOMLY... sometimes he works great!
i was thinking about the battery but is not the problem because i've tested in the service menu.
when the power button doesn't work, if i push the power button with the volume switch.. the mobile start the reset mode, so this is not an hardware problem.
but is it possible that it is a software problem? No one have my same problem...i've try to reset to factory default from mobile and from pc companion but i've always the same problem.
i have to send it back to sony but i have to go for two months in denmark for work so i cannot wait 15 days because i will be not here when they will send me back the phone.
i'm sure that the problem is software based that's the why i write this post.
thank you
Alessandro
Related
Hi Guys
Got this phone on the 27th Feb, and It has already giving me problems.
Just want to share and hope somebody has a solution.
BTW, my phone has not been rooted nor boot unlocked YET. (Thank god for that, else I might have problems if I want to send it back to Sony)
Problem: My Xperia Z screen does not seem to want to turn on. The phone state itself is ON, as I can hear phone ringing or when notifications received, But the screen stays OFF the whole time.
How it happened: Was playing a game when I believe a call comes in, and *Poof*! The screen goes dark.
Already tried:
- Hard Resetting the phone (Power + Vol Up + Vol Down)
- Have also restored the phone using Sony PC companion software. Phone is now back to original settings.
But THE SCREEN IS STILL BLACK AS NIGHT throughout the resetting and restoring!!!
Can somebody please help me out.
Warranty exchange I think...
Sent from my C6603 using Tapatalk 2
This happened to me today. I thought it was a dead battery so I plugged it in to charge, hard resetted the phone, it displayed the battery logo and then it booted. It was 29%. I don't know why it was unresponsive.
My phone encountered the "sleep of death" twice.
It does not ring, but when you call it, there is a ringing tone.
The only way to revive is to press VolUp + Power. That will cause the phone to bootup/restart.
Not unlocked nor rooted also. Kinda worrying..
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
What's your battery like because to me is sound like a battery problem, USB is supplying power and a soon as you remove power it dies,
Boot phone up and do a service test on battery *#*#service#*#*
A maybe completely wrong
P. S. Have you had your phone near water what colour is the paper under your tabs (should be white not pink)
Sent from my C6603 using xda premium
i have the same thing ...
midego said:
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
Click to expand...
Click to collapse
I have the exact same problem! have you found a solution yet? i'm thinking it's a hardware problem because of the fact that i have had this problem on different ROMs and even when i flashed it back to original firmware using sony's flastool.
The battery test under *#*#service#*#* says there's nothing wrong with it...
It's getting really frustrating actually... Phone is practically unuseable...
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
blackknigt said:
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
Click to expand...
Click to collapse
delete
Last night i was using my phone it suddenly turned off and when i tried to turn it back on it vibrated three times and after trying a couple of times it turned back on. After an hour the same thing happened again nd I did the same thing as i did earlier and it turned back on. Today suddenly this happened again and this time it would not turn on rather every time i press the power button it vibrates three times. PLEASE HELP
You can do two thing to try and fix it:
-- Factory reset via the phone (Settings > Backup and reset > Factory reset)
-- Reflash it with flashtool
~~ Regards
Seems like your reset button under the back cover is broken
ok look first of all i am completely new to this community nd i dnt how to do this things (flash) and i dnt think so first option will be possible because the phone doese nt turn on nd i pressed the small button behind the back cover for five seconds(according to xperia sp section xda it same as removing a battery frm the phn and putting it back on. After that it turned back on but i am facing this problem constantly and i am facing it after giving the new update12.1.a.1.207. Well i just wanted to do the factory reset and it hapeened again so the forst option is not possible anymore
Then go for option Two and reset it with Flashtool and if it happens again reflash again. If the issue occurs again after even two flashes then it is a hardware issue and you need to contact the place where you got the phone
~~ Regards
After updating the T to the stock 4.3 update, I got a lot of problems so I got another phone.
Now I would like to use it again for a bit but the screen sometimes won't come back on after a standby.
Even rebooting using the buttons won't always make it come back on, even though I feel the vibrations of messages and reboots.
Does anyone know what could be wrong and how to fix it? Thanks in advance.
Same problem.
I did the soft reset (power + up volume )and turn off the mobile and the problem isn't fixed.
Any idea?
So I have an X Performance Dual, today as I woke up in the morning I used my phone a while, I then went for a run I leave the phone unplugged and when I came back the phone wasn't turning on I managed to turn it off using the power button + Volume up key, after that it booted to the Xperia screen after that it turned off by itself and now is now charging, not being recognized by the pc on flash mode nor fastboot mode. what can I do?
HI
I have the same. Bootloader unlocked. Upgrading XZ rom and now not woring hopefully I can reset somewhere but no led/usb signals at the moment... Hopefully power will trigger a reset deep in the hardware....
press power button and hold volume up button same time for several seconds. You will feel it vibrate 3 consecutive times. This is a sort of reset with does not delete anything. It just seems to fix boot issues. Try it and see if this helps..
nickcaper said:
press power button and hold volume up button same time for several seconds. You will feel it vibrate 3 consecutive times. This is a sort of reset with does not delete anything. It just seems to fix boot issues. Try it and see if this helps..
Click to expand...
Click to collapse
I sent it to my local sony repair center, after 5 days sent returned no issue thank god... now new motherboard