[Q] Is my phone screwed (video is messed up) - One (M7) Q&A, Help & Troubleshooting

I'm not sure when this started exactly, but it's been fairly recent. When I take video on my phone everything looks just fine as I'm recording, but then i play it back there's a green silhouette and it's like a ghost image on top of things. I take it this means my phone is screwed? Anything I can try to fix it? Taking pictures is just fine. I'm kind of pissed cause I got this phone shortly after it came out and my 2 yr contract isn't up until June. Now I'm probably not going to be able to sell it for anything when the time comes

Dryvlyne said:
I'm not sure when this started exactly, but it's been fairly recent. When I take video on my phone everything looks just fine as I'm recording, but then i play it back there's a green silhouette and it's like a ghost image on top of things. I take it this means my phone is screwed? Anything I can try to fix it? Taking pictures is just fine. I'm kind of pissed cause I got this phone shortly after it came out and my 2 yr contract isn't up until June. Now I'm probably not going to be able to sell it for anything when the time comes
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Click to collapse
Nothing wrong with your Device :good: the issue is in the HTC Camera App. Only full HD is affected you can record at 1080x720 without problems. Or you can replace the Camera app for an older version.
It's been fixed in the lollipop update.

Danny201281 said:
Nothing wrong with your Device :good: the issue is in the HTC Camera App. Only full HD is affected you can record at 1080x720 without problems. Or you can replace the Camera app for an older version.
It's been fixed in the lollipop update.
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Click to collapse
Awesome! Just tried it at 720p and you're right. Glad I asked cause I was just going to assume it was done for. Thanks :good:

Related

[Q] Motorola Droid 3 Green Screen Issue

I have been noticing a weird thing with my Droid 3. I love the phone. I haven't had any issues. I do get this annoying green screen effect during transitions. It only seems to happen if I have Netflix or Youtube running in the background. I can fix the problem by going into my settings and turning off my screen animations. I am in the process of getting it exchanged. I will let you know if it is just a fluke or maybe a possible issue with the phone software.
Is this happening to anyone out there with a Droid 3?
video coming soon. Still uploading
I have the same problem between screen changes
Sent from my DROID3 using XDA App
My wifes did that too, but she was using just texts. I turned off animations and to save battery, and noticed it hadn't come back yet. Thought maybe I was only one
Edit: she says it still does it...hmmm dunno...hope it gets fixed in next update
Sent from my DROID3 using XDA Premium App
tried to replicate the problem on mine, but didn't have any issues. Hmm.
Green is usually an overlay color when drawing from a framebuffer. This just means something is forcing screen output before the frame is fully drawn. It's an out-of-sync drawing issue somewhere in the software or driver and isn't a hardware problem. I wouldn't worry too much about it unless it happens so often that it annoys you. It's not hurting anything.
I've seen this as well with youtube...I've also seen it show a partial view of my homescreen while transitioning between menus....not a big deal, but hopefully it'll get fixed soon
Sent from my DROID3 using XDA App
Happened to my wifes and my phone today. Kept going to green screen when trying to open the camara app. Had to reboot to make it go away. Im also on my third droid 3 phone. First one scratched the paint finish next to the keyboard when sliding open. The second droid 3 the speaker sounded like it was shorting out when calling or talking to someone.
Sent from my DROID3 using XDA Premium App
I had this problem, it went away after a reboot. Haven't seen it since.
Sent from my DROID3 using XDA App
Have you tried rebooting the phone, instead of getting it replaced? A reboot can work wonders.
"Have you tried turning it off and then on again?" - The IT Crowd
Love that show.
Sent from my DROID3 using XDA App
wife's phone did this while in camera mode. looked lik she was peering into the matrix. rebuffer or not, it's an obvious software glitch. i factory reset her phone so that vzw would log the activation.
640k said:
wife's phone did this while in camera mode. looked lik she was peering into the matrix. rebuffer or not, it's an obvious software glitch. i factory reset her phone so that vzw would log the activation.
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Click to collapse
Yeah, a stuck app that is unable to redraw will do the same thing but instead of a flash it's a permanent green-screen until the app is force closed or the phone is rebooted. I've had the camera do this to me a few times and Motorola has already come forward saying the camera app has problems, including this one, that they're working on.
i could live with an occasional software glitch if everythign wasn't so dammed slow. i've yet to see this phone actually perform a function faster than my D2. the software overhead is unbelievable.
640k said:
i could live with an occasional software glitch if everythign wasn't so dammed slow. i've yet to see this phone actually perform a function faster than my D2. the software overhead is unbelievable.
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Click to collapse
Well we could be in luck, it looks like root on the D3 could very likely happen sometime this week. 2.3.4 has been successfully rooted with the phone already on 2.3.4 and the bootloader still locked. We have P3 all over it now, too.
elkay said:
Well we could be in luck, it looks like root on the D3 could very likely happen sometime this week. 2.3.4 has been successfully rooted with the phone already on 2.3.4 and the bootloader still locked. We have P3 all over it now, too.
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Link? Where is this?
pplude said:
Link? Where is this?
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You didn't really have to look far haha.. start at the top of page 3 where it starts to get good.
http://forum.xda-developers.com/showthread.php?t=1193893&page=3
We're also looking into the way they obtained root on the Atrix on 2.3.4 with the bootloader still locked.. second post.
http://forum.xda-developers.com/showthread.php?t=1138204
...thats my post. Wow I feel dumb.
pplude said:
...thats my post. Wow I feel dumb.
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LOL! I just saw that myself. Cheers!
Ha!
@pplude that made my day.
I have the same problem, i get the screen flicker going between handecent and my homescreen running prolauncher. i've had my droid 3 for a couple weeks and after rooting and freezing all that junk, I'm quite happy with the phone. other than this weird green pixel matrix screen... thing..
Not a huge issue, just a lil annoying.
TopHat
I had the green screen issue. I uninstalled youtube updates and haven't seen it since, same thing on my girls d3 hope it helps

Touchscreen problem

Hello again friends,
So,after a while of asking and comparing devices,I finally got My Z1 yesterday,but guess what?I found out that it has the touchscreen problem!I realized it after doing the test..now I dont know if it can be fixed by some software or something or if I must return it to the store and wait a loooong time till they bring me another one which will probably have the same problem |-(
What can I do?any thoughts?
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
ghostman2 said:
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
Click to expand...
Click to collapse
I've seen a few threads about it and in all of them everybody were asking,didnt quite see a solution..I would appreciate it if you can give me a hand,if not,then Thank you anyway
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
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Click to collapse
made in china also have this problem. :crying:
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
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Click to collapse
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
MakaMika said:
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
Click to expand...
Click to collapse
Ok, make a try with games and see if the problem will appears, i recommend you to do the following, pick a camera and record the problem when it appears, then take to store and change the phone, BUT before you go out test if the problem will come on the new phone, that was what i did, i stayed 3 hour inside the store testing
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
MakaMika said:
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
Click to expand...
Click to collapse
Dead Trigger 2, 10 minutes of gaming, or 2 missions the problem appeared for me
eclyptos said:
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
Click to expand...
Click to collapse
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
brapicoco said:
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
Click to expand...
Click to collapse
Is that for sure dude?but what if it is a hardware issue?
MakaMika said:
Is that for sure dude?but what if it is a hardware issue?
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Click to collapse
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
eclyptos said:
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
Click to expand...
Click to collapse
Hmmm,I see.You know im really confused now
MakaMika said:
Hmmm,I see.You know im really confused now
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Click to collapse
Me too. I try to clarified, Sony never confirmed it's a hardware problem of they touch screen. People has different Touch Screen issues, someone when touch the aluminium frame the Touch Screen start working well again, someone else don't have that but have problem scrolling pages or opening the phone with pattern even if they touch the aluminium frame or not. So here is the confusion, who have to touch the aluminium frame to let working the Touch Screen saying it's a hardware related (kind of wrong phone sealing) and others who have the problem even when touching the aluminium frame or not saying it's a software related. Many said also after the update to 4.3 the touch screen get worse, like mine. Now do you understand the confusion? Many send the phones back via warranty, many waiting for a FW pointed to fix this issues. Developers are aware about this Touch Screen problem so they try to fix it, even if seems hardware related, with the release of the new updated FW .114, .124 or 136, who know?
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
ffp. said:
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
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Click to collapse
Exactly, we don't know this yet. We have to wait for a new FW pointed to fix this problem. If they do it's a software issue.
---------- Post added at 04:59 PM ---------- Previous post was at 04:09 PM ----------
MakaMika said:
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
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Click to collapse
You definitely should send it back. The FW I think it's the last chance.

stock Note 4 issues.

Well it seems my heart rate monitor/o2 reader is not working. I have tried a factory reset, reboots, etc.,with no luck.. I get no readings whatsoever nor do I even get the little light that comes on when taking the reading. Any ideas anyone? I also notice that s health had been crashing. Thanks in advance everyone.
Erazo1986 said:
Well it seems my heart rate monitor/o2 reader is not working. I have tried a factory reset, reboots, etc.,with no luck.. I get no readings whatsoever nor do I even get the little light that comes on when taking the reading. Any ideas anyone? I also notice that s health had been crashing. Thanks in advance everyone.
Click to expand...
Click to collapse
Not working how? It is rather finicky in my opinion... have you tried different methods and positioning? don't move or make noise, try to breathe normally.
I used an AT&T Note 4 once in which the the fingerprint scanner failed to take any reading. Works perfectly in this T-Mobile variant I have in my hands. Its a Samsung thing, I guess; a lot of their software is gimmicky; it could possibly be a software glitch, but it shouldn't since we all are running the same stock ROM; unless you flashed a different ROM or using an older stock ROM
drocksmash said:
Not working how? It is rather finicky in my opinion... have you tried different methods and positioning? don't move or make noise, try to breathe normally.
Click to expand...
Click to collapse
I have never even rooted the device. I have been running stock since the day I've picked it up. It worked initially but now it doesn't even grab readings anymore. I have taken care not to drop or ding the phone since I bought it and now I'm having this issue. Just to recant what I said in the initial posting, the little light that comes on when you have your figure in the read position does not come on,case or no case.
Erazo1986 said:
I have never even rooted the device. I have been running stock since the day I've picked it up. It worked initially but now it doesn't even grab readings anymore. I have taken care not to drop or ding the phone since I bought it and now I'm having this issue. Just to recant what I said in the initial posting, the little light that comes on when you have your figure in the read position does not come on,case or no case.
Click to expand...
Click to collapse
Return it. Could be bad.
BAD ASS NOTE 4

My camera is not focusing (auto/manual)

Hi there, my camera is having a real trouble right now.
I take my phone from the box and get the update from 4.0.2 to 4.0.3.
I did it.
Then I used like my daily phone but... the camera didn't Focus, manual or auto focus, just can't focus.
I did a wipe... Still the same problem.
I did a re-install of the 4.0.3 ROM. Still have problems.
What can I do?
Thanks.
Sorry about my english. I'm from Argentina.
If you've already wiped and re-flashed OOS, then it's likely a hardware issue.
I would contact OnePlus's warranty service prior to opening up the phone and trying to fix it yourself.
Anova's Origin said:
If you've already wiped and re-flashed OOS, then it's likely a hardware issue.
I would contact OnePlus's warranty service prior to opening up the phone and trying to fix it yourself.
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Click to collapse
That's something that I don't want to read.
God... What a luck.
Thanks mate =/
I've got the same problem. I wiped not the sdcard data on the phone (storage/emulated/0) but everything else I wiped with TWRP as I updated to the latest OOS 5.0.3: Problem still exists, nothing solved. The phone is running fine, but the camera doesn't autofocus, every picture is blurry.
Has someone information for me, on what to expect, when I contact the OnePlus support with this problem? Or has anyone tried to repair it by himself/herself?
I had same issue around 6 months back. Its a hardware issue so don't waste your time flashing different roms like i did. Then i went to OnePlus Exclusive Store and they checked my phone and they told me that, they will fix it for FREE (even if your phone is out of warrenty) its a well known issue for 3 & 3T which OnePlus noticed a year back, as many users started facing this. If you are facing same issue then just go to the service center and get it fixed (it wont take more than an hour)
Tip: There is a third party company called Regenersis, which is authorised service center for OnePlus and many other brands, you can get it fixed here as well.
Cheers!
Same problem for me, sent to repair under warranty.
If you shake the phone the focus point will change? this is what happens to me, for a couple of months I was shaking the phone every time that I was taking a picture, sometimes focus was in the right place and I could take the picture
nardustyle said:
If you shake the phone the focus point will change?
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Yes, slight tapping of the phone in the palm of my hand sometimes made the phone focus for one time...
Thank you guys for your helpful answers! So I will try to contact the support. I'm in Germany and do hope to get the same good service as you did.
MartinMo said:
Yes, slight tapping of the phone in the palm of my hand sometimes made the phone focus for one time...
Thank you guys for your helpful answers! So I will try to contact the support. I'm in Germany and do hope to get the same good service as you did.
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Click to collapse
I live in Greece, is there any authorized OnePlus service center in my country?
---------- Post added at 12:13 PM ---------- Previous post was at 12:11 PM ----------
MartinMo said:
Yes, slight tapping of the phone in the palm of my hand sometimes made the phone focus for one time...
Thank you guys for your helpful answers! So I will try to contact the support. I'm in Germany and do hope to get the same good service as you did.
Click to expand...
Click to collapse
I live in Greece, is there any authorized OnerPlus service center in my country?
Hi folks, I asked OnePlus for a repair and they handled this quite well: My phone was back after eight days, now my camera is focusing again.
But now I'm questioning myself (and you, too )...:
A) What was the reason for this defect in the first place... Is there anything I can do to avoid it happening again?
B) I used different versions of the modded Google camera app in the past, but now I'm hesitating to install it again: could anything of this app might have damaged the focus of the camera module? Maybe the app tried to focus the camera out of its working range...?
MartinMo said:
A) What was the reason for this defect in the first place... Is there anything I can do to avoid it happening again?
B) I used different versions of the modded Google camera app in the past, but now I'm hesitating to install it again: could anything of this app might have damaged the focus of the camera module? Maybe the app tried to focus the camera out of its working range...?
Click to expand...
Click to collapse
A) Probably just a random hardware failure. It happens. Not much you can do about it. It's a mechanical component (the few left on phones these days) and can fail on day one, or not fail for years. Don't drop the phone too much, is probably the best you can do! lol
B) I doubt it was the fault of the Google camera app. I've been using the Google camera mod for a long time, with no issues.
redpoint73 said:
I've been using the Google camera mod for a long time, with no issues.
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Click to collapse
Thank you, good to know.
Have you used different ones, or only one specific? Which are u using now?
MartinMo said:
Have you used different ones, or only one specific? Which are u using now?
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I used a couple different builds, but haven't messed with it for a very long time. I put 5.1.018Arnova8G2-V1.3 on there a long time ago (over a year) and haven't updated it since.
EDIT: I have no better explanation for my lack of updating the Google Cam mod, other than I just fell out of the loop. Your question made me realize how far that mod has come during that time! I just installed the recent version 6.1.021 by Arnova8G2 and giving it a try.

Awful Camera?

So I got the XZ1C recently, it's on Android 9, came like that out of the box. I think it was an ex display model from Russia.
The thing is, the camera seems absolutely awful. I've attached a picture I took of a simple grey carpet in OK light conditions. As you can see if you zoom in, there's loads of yellow and blue dots that appear on the picture. Most pictures also come out really noisy, making details a blur.
I have an XZ3 Compact here and it takes better pictures than this, and has never had the coloured dots issue. Is my XZ1C faulty, or is this normal?
Appreciate any help on this!
Oh and my bad for having 2 threads up. I just figured this was quite a different topic but if a mod wants to merge it with the other one that's fine :good:
Hm yeah something doesn't look right at all. How zoomed in is that photo? I just took an up close shot in medium lighting and this is how it came out. Granted I'm running LOS 16 but I think the stock camera should be just as good if not better.
betacrypt said:
Hm yeah something doesn't look right at all. How zoomed in is that photo? I just took an up close shot in medium lighting and this is how it came out. Granted I'm running LOS 16 but I think the stock camera should be just as good if not better.
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Click to collapse
It's not even zoomed in much. Here's a standard picture I just took. I've not got as good lighting, it's just with a dull light on but it's not exactly bad lighting.
When you zoom in slightly it's pretty easy to see the dots everywhere. A lot of my pictures are also immensely noisy, the detail is just completely lost on anything far away. It's like some sort of awful compression.
I tried messing around with some settings, It improved a little but it's still pretty bad. Even the pictures that come out better than my Z3C have the horrible dots everywhere.
Yours looks good though and more along the lines of what I'd expect from the Camera. What do you think it could be?
UndisputedGuy said:
I have an XZ3 Compact here and it takes better pictures than this, and has never had the coloured dots issue. Is my XZ1C faulty, or is this normal?
Appreciate any help on this!
Click to expand...
Click to collapse
Have you looked in the service menu to see if the phone has been unlocked? An unlocked phone with no DRM would give you bad grainy pictures.
There's achance that it's been rooted and just had android 9 put back on it, which leaves the camera working, sort of.
Didgesteve said:
Have you looked in the service menu to see if the phone has been unlocked? An unlocked phone with no DRM would give you bad grainy pictures.
There's achance that it's been rooted and just had android 9 put back on it, which leaves the camera working, sort of.
Click to expand...
Click to collapse
I thought it might be that, but I'd be very surprised if it has been rooted. When I checked the service tests on 9, it said "Bootloader Unlock allowed: Yes", but I'm not sure how to see if it has actually been unlocked
I flashed an Oreo .ftf with Newflasher though, and my camera doesn't work on Oreo. The service menu here states rooting status is unknown and mentions nothing about the bootloader. I'm not sure if I just made a mistake somewhere though and that's why that's happened, It'd be very odd if it was rooted before
If you have Oreo installed, just flash DRM fix, if this gets the camera working properly then problem solved.
UndisputedGuy said:
It's not even zoomed in much. Here's a standard picture I just took. I've not got as good lighting, it's just with a dull light on but it's not exactly bad lighting.
When you zoom in slightly it's pretty easy to see the dots everywhere. A lot of my pictures are also immensely noisy, the detail is just completely lost on anything far away. It's like some sort of awful compression.
I tried messing around with some settings, It improved a little but it's still pretty bad. Even the pictures that come out better than my Z3C have the horrible dots everywhere.
Yours looks good though and more along the lines of what I'd expect from the Camera. What do you think it could be?
Click to expand...
Click to collapse
Yeah there's definitely something wrong. You'd know the bootloader was unlocked if when booting the device you get the screen this device cannot be trusted warning.
FWIW my device is rooted with no DRM keys and the photos are still coming out great. What I would do first is factory reset the device. If still no improvement, flash different Pie firmware using the flash tool, like Customized EU or Customized UK. Lastly see if the results vary with other camera apps.
Didgesteve said:
If you have Oreo installed, just flash DRM fix, if this gets the camera working properly then problem solved.
Click to expand...
Click to collapse
https://forum.xda-developers.com/xp...lopment/oreo-xz1c-drmfix-root-ricoff-t3727029
Is this the fix? Unfortunately I'm not rooted, not sure I really want to do it just yet with Google updating SafetyNet to block people with unlocked bootloaders from apps.
betacrypt said:
Yeah there's definitely something wrong. You'd know the bootloader was unlocked if when booting the device you get the screen this device cannot be trusted warning.
FWIW my device is rooted with no DRM keys and the photos are still coming out great. What I would do first is factory reset the device. If still no improvement, flash different Pie firmware using the flash tool, like Customized EU or Customized UK. Lastly see if the results vary with other camera apps.
Click to expand...
Click to collapse
Oh yeah I've not seen that screen, I assume it's still locked then. I tried 2 Oreo firmwares, one was a German one, the other a UK one. The camera worked on neither.
I then tried a Global one (couldn't find one on the latest version of Oreo so it was a few versions back) and the camera worked. The same issues are still present though, maybe a slight bit better. I'm pretty baffled by what it could be.
UndisputedGuy said:
https://forum.xda-developers.com/xp...lopment/oreo-xz1c-drmfix-root-ricoff-t3727029
Is this the fix? Unfortunately I'm not rooted, not sure I really want to do it just yet with Google updating SafetyNet to block people with unlocked bootloaders from apps.
Oh yeah I've not seen that screen, I assume it's still locked then. I tried 2 Oreo firmwares, one was a German one, the other a UK one. The camera worked on neither.
I then tried a Global one (couldn't find one on the latest version of Oreo so it was a few versions back) and the camera worked. The same issues are still present though, maybe a slight bit better. I'm pretty baffled by what it could be.
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Click to collapse
Have you not tried any pie firmware? I would flash one to see if any difference. If still no change I can only assume there being a hardware defect. Maybe you ended up with refurbished device.
betacrypt said:
Have you not tried any pie firmware? I would flash one to see if any difference. If still no change I can only assume there being a hardware defect. Maybe you ended up with refurbished device.
Click to expand...
Click to collapse
On one of the firmwares, I think it was a UK one, I updated manually through the phone to Pie. No improvements unfortunately. I may try another one just for testing sake, good idea.
I did find something interesting though. I was looking online and saw a techradar review of the XZ1C. I've attached a picture that they took with the camera. It has the same coloured dots issue I'm experiencing with the phone.
I also tested my Z3C some more. When I'm in camera mode and I zoom in, I can see a similar issue with coloured marks, but once I take the picture itself, the post processing fixes everything and I get a nice clean image. The post processing on my XZ1C doesn't seem to do the same. It's a much faster camera but doesn't seem as clean. I took a screen recording showing this, not sure if it'd really help if I uploaded it for you to see though.
Okay - I see what you mean but I don't think you'll get a better picture than that to be honest, the camera software is just not great at post-processing to begin with. It's great in medium to high lighting, but anything in low light comes out grainy. My images look about the same if I view them on a large screen and zoom in. I had vastly superior results running GCam on my Xperia X Compact but unfortunately GCam on the XZ1C is not possible currently, if at all.
Also, if you still want to try, there's bunch of firmware here to download:
https://androidfilehost.com/?w=files&flid=235027
betacrypt said:
Okay - I see what you mean but I don't think you'll get a better picture than that to be honest, the camera software is just not great at post-processing to begin with. It's great in medium to high lighting, but anything in low light comes out grainy. My images look about the same if I view them on a large screen and zoom in. I had vastly superior results running GCam on my Xperia X Compact but unfortunately GCam on the XZ1C is not possible currently, if at all.
Also, if you still want to try, there's bunch of firmware here to download:
https://androidfilehost.com/?w=files&flid=235027
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Oh, so this is probably pretty normal for this phone then. I was worried my model was faulty honestly, I suppose it is a little relieving though disappointing to see. I flashed another Android 9 firmware, no difference. Thanks for all the help with this, appreciate the prompt responses and help!
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@betacrypt Last note about the camera. All my pictures from the front facing camera come out mirrored. I can't seem to find an option to turn this off. Any ideas?
UndisputedGuy said:
@betacrypt Last note about the camera. All my pictures from the front facing camera come out mirrored. I can't seem to find an option to turn this off. Any ideas?
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Click to collapse
No option that I know of in the stock camera app. Best bet would be to use a different camera app. I know Footej supports flipping the image.
betacrypt said:
No option that I know of in the stock camera app. Best bet would be to use a different camera app. I know Footej supports flipping the image.
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Click to collapse
Thanks, appreciate that! Seems bizarre that there isn't native support for it. Seems like a basic feature.

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