Hi all,
For those of you cares about scratches on your screen; you'd better put on a screen protector.
Upon noticing a tiny little one centimetre scratch on my phone I am outraged to find that it is no where to be found in the listed Official $am$ung Specifications for this phone, the Corning Gorilla Glass 4 announced on 20/Nov/2014, as a feature.
As a matter of fact that such protection mechanism is of right now industry wide standard practice. And as to why I find a tiny little scratch on my phone is evidence that $am$ung did not employ a proper screen protection on this massively expensive cellphone MADE CHEAPLY.
As a result those of you who might not be aware should check to see if your cellphone's screen contains little to many scratches. At least with my cellphone I find that the screen protection was inadequate due to this scratch. To bring all of you reading this to the attention of my phone being "Made in Vietnam"; could it be a reason why $am$ung did not include and mention Corning Gorilla Glass 4 in its specifications website. Such a product is a shame for $am$ung to announce the release to its consumers. The fact is now clear that $am$ung's Note4 is a overpriced product with incompetent design and after sales services, ie, firmware update delay and rumours in the media. Evidently, as seen on this forum there were clones and fakes of this cellphone which degrades the name and value of it to the lowest in comparison to other major companies and brands of smartphones and tablets.
Further more to this outrage upon less then three months (since 17/Oct/2014) of the release of Note 4, it has already made news the new Note 5 is coming soon.
This is almost like that $am$ung has admitted that this Note 4 is an utter failure and would kindly likely to stop production and support of any of its variants in favour of a New Market segment to the new Note 5. This is all nothing but to drain the global economy on a massive scale of smartphone markets and buyers. As a propaganda of the product from this company, it could have ruined its long built reputations.
Who would want a expensive smartphone without sufficient screen protection ? And now with such discovery, this leads to the conclusion that Note4 is nothing more than a piece of expensive rip-off cheaply built low quality product with a screen that is easily scratched.
Gorilla glass 4 is not a sapphire or diamond and it is scratched by sand for example. You can't blame Samsung for content of your pockets. If I could afford to have a few loose diamonds in my pockets, I wouldn't worry about little scratch.
Sent from my SM-N910T using XDA Free mobile app
........What the heck did I just read?
Let's break things down, shall we?
- NO phone screen is scratch-proof! NONE! Any form of Gorilla Glass is scratch-resistant, but it's just that - resistant! That means scratches can still happen. I also can pretty much guarantee that any other phone you may have had without a screen protector would have small, micro-scratches. Deny it all you want, but as I stated originally, no phone display is scratch-proof.
- Regarding lack of firmware updates, obviously you've never owned a Samsung device (or most other non-Nexus device). Has HTC released Lollipop everywhere for the HTC One (M8)? No. LG G3? Only rolling out in select markets. Heck, even Moto hasn't updated all their Moto X (2014) devices yet, and those are about as close to stock Android as you can get! Part of the blame is on the manufacturer, part on the carriers. So if you think Samsung is alone here, think again!
- Regarding a "cheaply-made" device, it's built better than previous Samsung devices! Sure, an iPhone may seem better built, but it has its own share of problems ("bendgate" anyone?)
- With regards to talk of a Note 5, guess what? A new Note appears every year around October! Just like a new Nexus, a new iPhone, a new HTC One, etc. Any rumor now is incredibly early, and thus is almost pointless to speculate on.
In short, sounds like someone just wanting to rant and be a troll because they didn't bother protecting their expensive phone like they should have. You won't get much sympathy here, as there's really nobody else to blame but yourself. Not Samsung, you.
Corning have said themselves it uses Gorilla Glass 4.Its listed on their website .
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
As another poster said, Gorilla Glass isn't 100% scratch resistant, it gives protection but you can still get scratches on the screen.
Anyway, there's no way Corning would list the product as having GG4 if it didn't, that would be commercial suicide.
Also, why would it being made in Vietnam mean it would be of lesser quality?!
:facepalm:
All credibility was lost when you decided to type '$am$ung'.
If you're going to complain, at least be adult about it.
Sent from my SM-N9100
I've have my Note 4 since launch with no screen protection and Not a since scratch.
darekz said:
Gorilla glass 4 is not a sapphire or diamond and it is scratched by sand for example. You can't blame Samsung for content of your pockets. If I could afford to have a few loose diamonds in my pockets, I wouldn't worry about little scratch.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
lol
The fact is that you don't even know what kind of glass is implemented on this device.
Devhux said:
........What the heck did I just read?
Let's break things down, shall we?
- NO phone screen is scratch-proof! NONE! Any form of Gorilla Glass is scratch-resistant, but it's just that - resistant! That means scratches can still happen. I also can pretty much guarantee that any other phone you may have had without a screen protector would have small, micro-scratches. Deny it all you want, but as I stated originally, no phone display is scratch-proof.
- Regarding lack of firmware updates, obviously you've never owned a Samsung device (or most other non-Nexus device). Has HTC released Lollipop everywhere for the HTC One (M8)? No. LG G3? Only rolling out in select markets. Heck, even Moto hasn't updated all their Moto X (2014) devices yet, and those are about as close to stock Android as you can get! Part of the blame is on the manufacturer, part on the carriers. So if you think Samsung is alone here, think again!
- Regarding a "cheaply-made" device, it's built better than previous Samsung devices! Sure, an iPhone may seem better built, but it has its own share of problems ("bendgate" anyone?)
- With regards to talk of a Note 5, guess what? A new Note appears every year around October! Just like a new Nexus, a new iPhone, a new HTC One, etc. Any rumor now is incredibly early, and thus is almost pointless to speculate on.
In short, sounds like someone just wanting to rant and be a troll because they didn't bother protecting their expensive phone like they should have. You won't get much sympathy here, as there's really nobody else to blame but yourself. Not Samsung, you.
Click to expand...
Click to collapse
The fact is that the device should be scratch proof as with many other devices I own previously. Like Asus TF700T, Samsung Galaxy S3, S4, and S5, iPad 3, 4, Air and Air 2. I don't have any problems with screen protection on these devices.
Despite any slow updates, I do not object that such important updates require multiple processes, however, when it comes to priority on servicing its customers none of its models updates should be in a serial manner but as a parallel. That's to say this process should be consistent not intermittent.
smdh
Batfink33 said:
Corning have said themselves it uses Gorilla Glass 4.Its listed on their website .
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
As another poster said, Gorilla Glass isn't 100% scratch resistant, it gives protection but you can still get scratches on the screen.
Anyway, there's no way Corning would list the product as having GG4 if it didn't, that would be commercial suicide.
Also, why would it being made in Vietnam mean it would be of lesser quality?!
:facepalm:
Click to expand...
Click to collapse
I am not satisfied with the screen protection compared with older products which I own previously and had no screen protections problems.
The fact is that generally if it is made with quality then I should not have seen a scratch on the screen.
And if it is made in Vietnam I am only speculating as to why they have chosen this route and produces a screen which is capable of being scratched easily.
kinghu said:
All credibility was lost when you decided to type '$am$ung'.
If you're going to complain, at least be adult about it.
Sent from my SM-N9100
Click to expand...
Click to collapse
Tell me what's __wrong__ and immature (as you suggested) with $am$ung ?
This is the fact that a unhappy user does not like to type its name in the proper form.
ciscostud said:
I've have my Note 4 since launch with no screen protection and Not a since scratch.
Click to expand...
Click to collapse
And how does this justify that Samsung did not list the type of screen protection on its specifications web page??
tauzins said:
smdh
Click to expand...
Click to collapse
Tell me, do you put a screen protector on your phone or not?
Redefined301 said:
Tell me, do you put a screen protector on your phone or not?
Click to expand...
Click to collapse
Oh yeah and don't tell me that you can not complain because Samsung did not officially list the type of screen protection on their specifications web page.
And if you do scratch your phone unconsciously, should you mind that Samsung did not want to provide a proper screen protection nor do they want to tell you exactly what is the form of screen protection they have implemented on Note 4. But, instead leave you to wonder what screen protection is on the phone and let's wander into third party websites which lists the device as with Corning Gorilla Glass 4.
The fact is that Samsung did not formally acknowledge that this device has Corning Gorilla Glass 4.
Mind you, if you do get a scratch on your screen, how would you feel about your new device being scratched and becoming ugly and do not look like new.
We're not your enemies here - take a breath. Clearly you're upset and feel wronged or deceived in some way.
Vote with your wallet and buy an alternate brand next time.
For what it's worth, I'm pleasantly surprised at how well-built my Note 4 is. It doesn't have a single scratch or scuff on the screen of any kind. I keep it in my pockets and leave it on surfaces without a thought. It's also survived three heavy hits onto solid tiled floors from about one metre without so much as a ding on the band or anywhere else. I don't have any case or screen protector either.
By contrast, my old 5s hit the same tiled floor from a lesser height and had two significant dents in the alu band and looked like the screen was about to submit at any moment.
This is not meant as a boast but rather to say my experience is different to yours.
Sent from my SM-N9100
How is it Samsungs fault that you, by not fitting a screen protector, have scratched your phone?
I don't use screen protectors. If the screen gets scratched, it's my fault. Take some responsibility and stop blaming others.
andythilo said:
How is it Samsungs fault that you, by not fitting a screen protector, have scratched your phone?
I don't use screen protectors. If the screen gets scratched, it's my fault. Take some responsibility and stop blaming others.
Click to expand...
Click to collapse
As everybody said, nothing is scratch resistant...just use a screen protector and that's it.
BTW i had mine for 2 months and no scratch or whatsoever
... And the important takeaway here is that no company has a scratch-proof screen. Just because you never noticed a scratch on a previous device does not mean it was scratch-proof. No company has ever made such a claim either, because they know they'd be sued pretty darn quick for false advertising.
andythilo said:
How is it Samsungs fault that you, by not fitting a screen protector, have scratched your phone?
I don't use screen protectors. If the screen gets scratched, it's my fault. Take some responsibility and stop blaming others.
Click to expand...
Click to collapse
lol
I am not saying that, but they did not list it in the specs, how do you know what do you get?
Ashatar said:
As everybody said, nothing is scratch resistant...just use a screen protector and that's it.
BTW i had mine for 2 months and no scratch or whatsoever
Click to expand...
Click to collapse
Totally defeats the purpose of Corning Gorilla Glass by using a screen protector.
Related
Hello. I bought a galaxy note on 28th november. After only 2 weeks of absolutely normal and careful use, my screen is scratched and broken. Ok, it is a small crack, but it is not good.
It never fell and it never hit anything. After only 2 days, i noticed some scratchs and some other came in the days after. Then, the part of the screen between the upper edge and the speaker broke in two, with a crack (small, 5mm but still a crack) going from the edge to the speaker. I can't post a photo as i sent it back to samsung for repairs (it had also display issues). Do you know a reason for it? It should be gorilla glass, and i only kept it in my pockets without anything inside apart the smartphone. Do you think samsung will repair it since it happened during normal use after ONLY 2 weeks? I'm really annoyed and disappointed.
Anyone experiencing glass resistance issues?
Thanks
Call samsung and send it in they will fix it..
Sent from my SPH-D710 using Tapatalk
Yes, i did it and i'm waiting, and i also adressed the lines issue and the green/banded screen, but i am in italy and i'm not sure if it is covered by warranty, it should: they can say i broke it.
The Corning Gorilla Glass was one reason I went with the SGS2.
The other reason was fear of provoking the wrath of God for having such a sensationally beautiful device (the Note). It's an awesome device, really.
But God smote those who worshiped a golden calf, too.
lol Sorry, I'm not really a religious fanatic. But yeah, sucks about your screen. Hope Sammy fixes that one up for you.
Welcome Nickelsilver and please don't take this personally and in NO way I'm defending Samsung or the Note but I have to say the neither scratches or dents/cracks come by their own.
They just don't happen/appear magically by themselves on the phone's screen/body. Maybe someone is messing with you Note without you knowing it?
E.g: I have 1mm small and barely noticeable scratch on the top left corner which I suspect it came from the ONLY 1 time my Note slipped from the passenger's seat and fell in the gap between the passenger's door/seat.
I went through 3 screens on my dell streak. Now that I have the note which is even bigger I was so cautious I treated it like a delicate fragile little flower. Needless to say after 2 weeks I noticed what appeared to be a scratch going up from the bottom middle halfway up. Turns out this is not a magical scratch that sprang out of nowhere but an actual crack on the outer glass screen. I have never dropped it but perhaps it was somehow flexed.
No warranty of course. I have ordered the glass itself from overseas and when it gets here in a month I suppose I will try replacing that piece individually as its only the outer glass that seems cracked. Hopefully they do not glue the screens together like they did in the streak ><
Another boring witch hunt thread (yawn)
Gaugerer said:
Another boring witch hunt thread (yawn)
Click to expand...
Click to collapse
To OP: im sorry to hear that....hope samsung can fix it for you quick.
Ps. Dont listen and worry about this guy...he thinks only his opinions are important and others experiences are just JUNKS and BORING! Not sure why he would even bother to reply, if they really bores him that much. Maybe he really thinks that he BOOFY the witch hunter or something
Plus.. He forgot that he has also once posted a question regarding to his screen problem too here on the forum.
Gorilla glass is bull****. I had dell 5 streak, and I changed the screen more than 5 times. Little drop will result in screen loss. Do not depend on gorilla glass.
My Samsung Galaxy Note are broke
Yesterday I was knocked out of the hands under my 40 days old Samsung Galaxy Note, the cover glass is cracked along its entire length as a spider's web, while the LCD screen is not damaged, that still works, receiving the touch command. The solution I found in the orders of the new protective glass over eBay. Maybe that was too much angry because it happened to me, but NOTE is too amazing, and I somehow survive.. I'll let it be when we come new safety glass
I do not think this is a witch hunt. More of an informative thread on one weakness to an otherwise amazing device. It may be that until an indestructive clear glass is created that we will continually face this on any large phone. Anything this large will flex easily and likely crack. One thing Samsung definately did right was not glue the glass to the LCD behind it. I put a clear screen cover over mine and you cant even see the crack anymore. Were this a dell streak you would have half of your screen blacked out.
This is definitely the best mobile device out there in my opinion, people should just be extremely cautious with where they carry it. Mine most likely cracked in my pocket from slight flexing.
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
If the glass is breaking frequently on the notes,then I wonder if they really have Gorilla glass.
noteworthy said:
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
Click to expand...
Click to collapse
Not proof.
Croak said:
Not proof.
Click to expand...
Click to collapse
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
noteworthy said:
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
Click to expand...
Click to collapse
That demonstration glass at the beginning of the video is about 3 times thicker than what Samsung uses on the Note/Galaxy S2/Galaxy S SAMOLED panels. And it's quite a bit smaller, height/width wise (it's about iPhone 4 sized).
Thickness makes a significant difference in flexibility and shatter resistance. Which is off on a tangent, because the main reason Samsung and others uses GG and similar techniques is not for shatter resistance.
It's almost entirely for the combination of higher scratch resistance vs metals (all bets are off with sand particles) and a better tactile feel (it's smoother) than non-treated glass.
Sure it may not be as thick on the note but you are never going to flex the phone anywhere as much as that demonstration.
My point is that if it is gorilla glass,it shouldn't be that easy to crack the screen given the abuse that it is supposed to be able to take.
All these? Gorilla Glass
And all these? Gorilla Glass
How about all these? Gorilla Glass
Or maybe all these? Gorilla Glass
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
captainhakan said:
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
Click to expand...
Click to collapse
The weight of the note will count against it during falls compared to say a very light phone like the SG2.Impact is going to be much harder if they both fell from the same height especially given te size of the notes screen.
Until they can make the note lighter,users will just have to be more careful not to drop it.Gorilla glass is not unbreakable.
I get my note tomorrow. Now I'm all paranoid
Any idea if this is going to be gorilla glass?
I hate to be as hard as I am on my phones but, I have an unfortunate tendency to drop phones at least a few times over the course of a two year contract.
My captivate has held up amazingly but, I'm worried about a newer phone.
Snow_fox said:
Any idea if this is going to be gorilla glass?
I hate to be as hard as I am on my phones but, I have an unfortunate tendency to drop phones at least a few times over the course of a two year contract.
My captivate has held up amazingly but, I'm worried about a newer phone.
Click to expand...
Click to collapse
Well I Think If They Had Dragontail Or Gorilla They Would Have Been Boast Around Like "Hey, Look We Have DT Or Gorilla..." And Could Have Make An 'IMAGINARY' Video On Youtube Like Showing An Elephant Standing On The Phone But Nothing Happened Well Nope! I Think They Are Using The Same Glass As Others! Xperia S,P,U, Sola And So On!
Anime13 said:
Well I Think If They Had Dragontail Or Gorilla They Would Have Been Boast Around Like "Hey, Look We Have DT Or Gorilla..." And Could Have Make An 'IMAGINARY' Video On Youtube Like Showing An Elephant Standing On The Phone But Nothing Happened Well Nope! I Think They Are Using The Same Glass As Others! Xperia S,P,U, Sola And So On!
Click to expand...
Click to collapse
Man.. I thought I had found my phone for my December upgrade.
Prospects are surprisngly bleak on At&t :/
I just hesitate to use a phone that doesn't have gorilla glass.. My captivate has been beaten savagely and yet it still looks relatively great.
Aren't all manufacturers using some Corning variant of the gorilla glass these days? I know there are various grades of gorilla glass now, so that may be the question at hand.
The T got no gorilla glass at least accdg. to this article. http://www.gadgetreview.com/2012/08/xperia-t.html
I've got three to choose from on my next upgrade, note 2, the upcoming nexus, and T.
Tapatalked from my Ace 2
Durability is a prerequisite for me. I'm hopelessly clumsy. If the new nexus isn't cheap or the xperia t doesn't survive a drop test, and I'm sol.
Does any member have any information regarding the Gears watch Crystal? I doubt it is sapphire glass but ponder if its Corning Gorilla. I ask as I notice some third party brands are already offering screen savers? On a watch though? I can say this with no hesitation if the glass is not strong I will be numero uno to bust it. All my watches have a sapphire crystal for this reason.
What happens when that strap wears out? It appears an integral part of the watch and non replaceable? Again any one know what the strap is made from?
I think in all my years of purchasing technology this is my first without actually seeing the device. Still a fool is soon parted from his money so that's why I am broke again!:silly:
Thanks in advance,
Regards
Ryland Johnson said:
Does any member have any information regarding the Gears watch Crystal? I doubt it is sapphire glass but ponder if its Corning Gorilla. I ask as I notice some third party brands are already offering screen savers? On a watch though? I can say this with no hesitation if the glass is not strong I will be numero uno to bust it. All my watches have a sapphire crystal for this reason.
What happens when that strap wears out? It appears an integral part of the watch and non replaceable? Again any one know what the strap is made from?
I think in all my years of purchasing technology this is my first without actually seeing the device. Still a fool is soon parted from his money so that's why I am broke again!:silly:
Thanks in advance,
Regards
Click to expand...
Click to collapse
Surely some one here knows the answer to this one?
Ryland Johnson said:
Surely some one here knows the answer to this one?
Click to expand...
Click to collapse
Sapphire Glass
chhaggerty said:
Sapphire Glass
Click to expand...
Click to collapse
I do hope you are correct. sapphire glass rates only second to diamond in terms of hardness. Sapphire glass costs a fortune though! How the heck have Samsung managed to fit a sapphire glass that size when the glass alone would cover the total cost of the watch?
Why are Samsung so secretive about the specs. I still cannot find 'an official' spec from Samsung that has this information in writing?
No need for screen saver with sapphire glass that a given. I do hope you are correct.:good:
Regards.
Bulk purchasing power, that is how Samsung manages it plus they are likely not making anything off version 1.0 so they can get more sales on the Galaxy Note series they are tied into.
Guess I beat you guys to it.. :|
http://forum.xda-developers.com/showthread.php?p=46304176#post46304176
As I suspected from the word go, its NOT sapphire glass.
This is one of those occasions where I hate to be proved correct. I thought sapphire was too good to be true.
I have written a reply in your other thread regarding your problem.
Regards.
Its not sapphire its gorilla glass 3
Sent from my GT-N8013 using xda app-developers app
cubandevil said:
Its not sapphire its gorilla glass 3
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
No confrontation from me at all when I ask where you got that information from? The safety booklet that comes in the box in SOME countries, not this one, says; Glass or acrylic?
How could it be Glass or acrylic, its either one or the other and if Samsung don't know who does?
Again, I would question Coning glass as mine already has minute marks on the glass and I treat my watches with the greatest care and respect, I collect them.
Agggggga, cant we find a definitive answer to this?
Thanks for your input though. Please do let us know where this information comes from.
Kind regards.
I asked my Samsung rep he said gorilla 3
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
cubandevil said:
I asked my Samsung rep he said gorilla 3
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Nothing official then or printed on a Samsung site? Reps will and do say anything. I have no idea where your rep got his info' from?
The warranty book that comes in the box in most countries states the crystal is made from Glass or acrylic? Don't ask I have no idea.
One chap I asked said the crystal was "Some sort of glass and the camera lens is acrylic"?
Absurd not being able to ascertain such basic information in writing from Samsung. I have now put mine back in its box until some screen savers arrive. I don't want to risk scratching that large screen, would detract from the looks.
Regards
I haven't even been able to use it for more than one day. Watch is sitting in its box back home, will contact my service provider once am back from my trip..
Sent from my SM-N9005 using Tapatalk 2
siddsm said:
I haven't even been able to use it for more than one day. Watch is sitting in its box back home, will contact my service provider once am back from my trip..
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Same with me. Add to the lack of consumer knowledge regarding the crystal I am seeing more and more posts regarding the lens misting up.
This has been due to perspiration. I live in the hottest country in Europe and just a walk to the post box can make one sweat especially under ones watch. My concern is that lens plus those bare contacts, will they short out? No exposed electronics like moisture!
Have got to the point where I am just not using the watch, I just don't need this hassle-worry right now. Like many others I have a waiting list of problems and a wrist watch will have to join the end of a long list of far high prioritise.
Best wishes.
I have a few micro scratches on my watch face now. I had a cheap screen protector on it for all of last week and I removed it Saturday because I thought that the glass was sapphire. Well it must not be, because I wiped the dust off of the face with my shirt and now I have a few scratches. They are very small but I can see them in the right lighting.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
lyall29 said:
I have a few micro scratches on my watch face now. I had a cheap screen protector on it for all of last week and I removed it Saturday because I thought that the glass was sapphire. Well it must not be, because I wiped the dust off of the face with my shirt and now I have a few scratches. They are very small but I can see them in the right lighting.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, From posts I am reading it certainly appears the crystal is not sapphire. At this price I thought it impossible even though a few posters assured me it was sapphire.
I have already re ordered some screen savers BUT screen savers on a watch? The problem is the crystal is raised so will attract every tiny mark as yours has done. Add this to the camera misting up, the clasp being the most unreliable type of design possible, poor IP protection and the Gear is already a hard ware nightmare.
I will probably be purchasing the Sony 11 when it arrives here as already I am seeing in some other countries the price has dropped.
Overall I suspect the gear was rushed into production without research and development just to try and be the first of its type on the market regardless of some very poor design faults. On this occasion Samsung has not impressed me.
Oh BTW, why has Samsung introduced the Note 3 some weeks ago yet we are still waiting to see any official Samsung accessories like the numerous covers we have been promised? I think Samsung has feelings or grandeur and is due a fall. Did you know all Note 3 are region locked and Samsung is about to do this with the S4 etc?
No idea why a brand would deliberately alienate its customer base like this.
I am still unable to ascertain from Samsung what the crystal is actually made from.
Kind regards.
Ryland Johnson said:
Hi, From posts I am reading it certainly appears the crystal is not sapphire. At this price I thought it impossible even though a few posters assured me it was sapphire.
I have already re ordered some screen savers BUT screen savers on a watch? The problem is the crystal is raised so will attract every tiny mark as yours has done. Add this to the camera misting up, the clasp being the most unreliable type of design possible, poor IP protection and the Gear is already a hard ware nightmare.
I will probably be purchasing the Sony 11 when it arrives here as already I am seeing in some other countries the price has dropped.
Overall I suspect the gear was rushed into production without research and development just to try and be the first of its type on the market regardless of some very poor design faults. On this occasion Samsung has not impressed me.
Oh BTW, why has Samsung introduced the Note 3 some weeks ago yet we are still waiting to see any official Samsung accessories like the numerous covers we have been promised? I think Samsung has feelings or grandeur and is due a fall. Did you know all Note 3 are region locked and Samsung is about to do this with the S4 etc?
No idea why a brand would deliberately alienate its customer base like this.
I am still unable to ascertain from Samsung what the crystal is actually made from.
Kind regards.
Click to expand...
Click to collapse
I don't even think the watch face is crystal at all. It feels like some degree of plastic in all honesty. You would expect crystal to feel hard and cold which this doesn't. I have Omega and other Swiss watches and their faces feel a lot better. I wouldn't get your hopes up that the face is made up of quality components. Its price is just too low for that.
TheGuac said:
I don't even think the watch face is crystal at all. It feels like some degree of plastic in all honesty. You would expect crystal to feel hard and cold which this doesn't. I have Omega and other Swiss watches and their faces feel a lot better. I wouldn't get your hopes up that the face is made up of quality components. Its price is just too low for that.
Click to expand...
Click to collapse
Indeed so. Your Omega will 99% certain be sapphire though a very few have another type of watch crystal. The term 'crystal' is watch trade jargon for the glass. Though I am NOT in the watch trade my family has been for over 100 years. I also collect watches.
One kind poster here replied that the booklet he received inside his Gear box actually had written " glass-acrylic" That threw me for a complete loop as its either one or the other. I have asked my family and to their knowledge there is not a hybrid glass acrylic watch crystal?
The point that rather puzzles and disappoints me is when I asked Samsung in writing what the crystal was made of they replied that I had asked an "inappropriate question"? What on earth does that mean and why all the secrecy?
Another poster has said the crystal is made from Corning Gorilla glass 111, I requested his source for this information but to date no reply?
WE should be informed so we can take the level of care needed depending on the materials used. My other grave concern is the very low Ingress protection. This is first and foremost a wrist watch and needs to function to a certain degree of robustness and water protection OR the b++++y gear is as useful as boobies to a Nun!
Such potential yet so much of it seems incomplete?
Kind regards.
My Casio protrek and Suunto watch crystals are way more robust than these. And I have actually had zillions of mishaps with the protrek. Not a single scratch yet, nor in the Crystal nor the titanium band.
Sent from my SM-N9005 using Tapatalk 2
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
Strange. The Cruzerlite (which are thin TPU cases, cheap in my opinion) drop test stood up to NUMEROUS drops & the device survived without any sign of damage. Not a scratch or dent.
Is you device white or black? My old Nexus 10 had a defect in the black soft touch coating that looked like a dent, but it was more likely an issue in the molding or application process.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
Pics?
Sent from my Nexus 5 using xda app-developers app
Endoran said:
Pics?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Mine is the white version, but the dent is on the top right above the camera, on the black portion, right where the side casing touches the glass. I would have a very hard time photographing this because of where it is on the phone/lighting etc.. ill try when I get home though.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
a picture speaks a thousand words
I have about 5 or so nicks on the sides where the glass and plastic edge meet on my naked white N5. I agree that the plastic used is pretty brittle but it's not noticeable unless you really look for it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Get a sufficient case otherwise you can't really complain...
I have one little mark or nick as well where the plastic case meets the glass on that tiny little lip. My 2 year old got a hold of my phone and dropped it on a metal external hard drive case the day I got it and it landed right on 90 degree edge of the case... I went temporarily insane. It is very small but kind of surprised me I guess. I dropped my galaxy S3 many times and never got more than the little hairline scratches you see in glossy plastic. That soft touch coating seems to have some give to it. It was my fault. My parents gave my kids a new ipad mini and I set my phone on top of it. I was in the other room and heard him say "new tablet". I knew at that moment the mistake I had made...
I have one of those really slim cases on the way which would have prevented it. I typically don't use cases and am usually not bothered by the small marks I get on my phones but because some of those ultra thin cases are so slim now days I am going to try one out. Marking up a brand new phone is a little different than one that's a year+ old...
I too, also have a slight dent under the screen bezel part of mine. I have never dropped mine. Noticed it while it was on the table; that the reflection of the curtain was slightly bent at the one area, instead of being completely straight. Looked closely, and sure enough, there was a dent. It's not noticeable during day-to-day use, but you CAN notice it if looking at the reflection it shows.
The chrome bezel on the nexus 4 was susceptible to dents as well.
A few weeks ago the Nexus 5 flew out of my hands and landed on our concrete driveway. I feared the worst, but only a small dent in the upper left corner of the back panel and some scratching is all that happened. Lucky me, but I still hate it. Never had a single blemish on the Nexus 4.
Sent from my Nexus 5 using Tapatalk
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Hobbesfed said:
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Click to expand...
Click to collapse
Normal. That's why most early glass screen protectors were not sticking properly.
bblzd said:
Normal. That's why most early glass screen protectors were not sticking properly.
Click to expand...
Click to collapse
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Hobbesfed said:
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Click to expand...
Click to collapse
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even in the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear. It's also not the screen itself but around it.
Dented
In my N5 have no dent and any scratch..
I love with my N5
bblzd said:
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear.
Click to expand...
Click to collapse
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Hobbesfed said:
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Click to expand...
Click to collapse
How is it even a defect? It's not even noticeable. No one would consider it a hardware bug except apparently you. Please explain how this effects the usage of your device in any way.
Poor quality control is EXACTLY how corners are cut. Manufacturing anything has margin of errors and the less margin of error you're willing to release the more phones are "thrown away" and the more money a released device will cost. I'd explain more but I'm sure Wikipedia or a Google search can better explain the finer points of manufacturing and quality control then I can.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
bblzd said:
.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
Click to expand...
Click to collapse
There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
LeoRex said:
There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
Click to expand...
Click to collapse
The actual cost break down might never be known. One thing is for sure though, LG is not willing to take any loss and whatever Google may have paid them "extra" they will still try and build the phone as cheap as they possibly can.
LG does not consider the Nexus as their flagship phone and will never treat it as such. It's a phone they were contracted to build and they will cut every corner they can. It's just business.
Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
galijanach said:
Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
Click to expand...
Click to collapse
What does the inside of the case look like? Can you see damage on there as well?
Samsung Clear View case scratches screen
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
Click to expand...
Click to collapse
I am totally shocked! i thought mine was bad but seeing yours making me cry
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
Click to expand...
Click to collapse
Wow, I am totally shocked!
My S6 edge has more scratches than my S5 which I never really looked after so it seems like the glass isn't as scratch proof as previous generations, not helped by the fact of the issue of getting a decent screen protector.
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
galijanach said:
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Click to expand...
Click to collapse
My friend has the S6 and that doesn't have a mark on it, could be a downside of the edge screen?
I've attached a shot of my home button, it looks like it would rub off but it won't, they are scratches
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
Hasn't been that easy with the S6 Edge
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
here some interesting links. Make sure you read the comments below too:
http://www.xda-developers.com/is-your-galaxy-s6-edge-pre-scratched/
http://forums.androidcentral.com/samsung-galaxy-s6-edge/514904-screen-scratching-easily.html
http://www.redmondpie.com/galaxy-s6-has-a-new-problem-scratched-camera-lens-cover-chipping-paint/
I hope Samsung read this
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
yeye2 said:
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
Click to expand...
Click to collapse
#S6scratchgate sounds good too!
galijanach said:
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Click to expand...
Click to collapse
I think having hard plastic instead of a fabric has probably amplified the issue but it does seem like the S6 edges screen is prone to scratching easier than other GG3/4 phones
logicl (sic) LOGICAL?
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
No it isn't "LOGICAL". I have never needed screen protectors on any previous phones and I have had a variety of covers. I didn't realise this was a forum for clever arse comments!!??
AND, furthermore, Samsung UK are aware of this issue and are currently dealing with my problem as I am not the first person to bring it to their attention
---------- Post added at 02:19 PM ---------- Previous post was at 02:12 PM ----------
galijanach said:
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
Click to expand...
Click to collapse
Hi there. I have just been on the phone with Samsung for half an hour and they agree there is an issue and are aware of other cases so I guess the more people say something there may be chance we can have a reasonable outcome. I've been asked to send photographs and receipts so that's a start. Good luck
It's not just S6 Edge. My Clear View case has scratched my S6 although not as badly as in these images.
I would say there are several problems with the case. First like the previous poster said the lid is too hard. Second (at least for the S6 case) the lid has some room to move. The Dot view case I had for my HTC M8 was soft and more fixed so that it would not move against the screen. Third, and this one I'm not sure matter as much, the case seems to gather a lot of static electricity, thus attracting small particles.
As a comparison I have these phones
HTC M8 with dot view cover. After a year of usage the screen is completely flawless. I couldn't find the least mark on it
S4 Active used for 2 years without any case. Has some small hairline scratches that are not very disturbing
S6 used with Clear view cover. The first day it had bigger marks on the screen than my 2 year S4 active. I thought it was just really bad luck so I kept using the cover and now the screen has a lot more blemishes.
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
not only the edge
normal S6 here..same issue..day after I got my clear cover scratches appared
---------- Post added at 03:33 PM ---------- Previous post was at 03:32 PM ----------
Ahmedivx said:
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
Click to expand...
Click to collapse
it is absolutly true(sadly)
just starting posting photos in twitter with #S6scratchgate
already contacted by samsung spain but lets post our photos so everyone knows that there is something wrong with s6 and S6 edge screens