unable to check for update at present please try again later.
I think android L coming this weekend.
No it means network problems. Happens sometimes.
As for the L update I think its slated for the first week of Feb if you believe rumours.
It means the system is unable to check for updates at present and that you should please try again later.
still problem after two days.
maybe problems on motorola servers. or something coming in first feb.
Or maybe it means absolutely nothing.
It doesn't mean anything about an impending update. It means your phone can't talk to the update server for some reason, such as a bad network connection.
Sent from my Moto X
imnuts said:
It doesn't mean anything about an impending update. It means your phone can't talk to the update server for some reason, such as a bad network connection.
Sent from my Moto X
Click to expand...
Click to collapse
You're right
Returned works, and still show me that stupid message "Your device's software is up to date"
Related
My phone has recently updated but what is the update? Nothing seems to of changed i am new to all this so please excuse me if this seems silly.
It was the "pre No-Do" update, which is supposed to make the updating process smoother for future updates. It didn't make any actual changes the user can see, but I assume it changed some back-end stuff that makes updating/backup easier.
Probably a good thing, considering all the trouble they had with Samsung.
Edit: The actual "No-Do" update with Copy/Paste, improved speed etc should be due very soon. March 8th if rumours are to be believed.
why I still don't get update for my hd7??I am in usa with tmobile
T-Mobile USA seem to be one of the few networks who still haven't rolled out the update.
Just keep checking in Zune for the update. I didn't get an alert on my phone, it was just there when I plugged it in to sync.
Shadowise said:
T-Mobile USA seem to be one of the few networks who still haven't rolled out the update.
Just keep checking in Zune for the update. I didn't get an alert on my phone, it was just there when I plugged it in to sync.
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Click to collapse
Got an alert on my phone & updated on Zune, strangely my wi-fi seemed to have switched itself on!!!
I got a text message from AT&T yesterday saying they were "providing a critical software update that will enhance the performance of your HTC Vivid device."
So far, I have not been able to access their server to download the update. When I tap on Check for Updates in Settings, the checking message appears for a few seconds and then disappears.
Has anyone else gotten this message, or knows what this update is for?
Thanks
Edit: HTC does not have a new software update posted for the Vivid, just the 3-22 version. I wonder if I got the message because I used the direct method to get the update (*#*#682#*#*) rather than through the Check for Updates in Settings, and AT&T thinks I still have not updated.
I ran the manual update and it said there was no update available.
MondoMor said:
I ran the manual update and it said there was no update available.
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Click to collapse
That's consistent with the fact that every time I try to check for updates nothing happens. I wonder why I got the message from AT&T if they have no update for us. As I said above, it may be due to the fact that I got the original update manually rather than through the Check for Updates feature in Settings.
Thanks for checking.
I've heard about that some kind I glitch.
Sent from my HTC PH39100 using xda premium
My girlfriend just got a Moto X from the holiday sale last week. She bought an AT&T branded devices so she could use it on Straight Talk.
It works fine on the network, but the OTA updates would just not work at ALL. Every time it wanted to update, it would ask to be on the wi-fi network, which it already was. And if we ever got a progress bar, it just said "Will Resume when on Wi-Fi" and showed a 0% progress for over an hour.
Motorola support was utterly useless, they hung up on us, TWICE, after 2+ hours of phone calls, and the third time the level two technician, who we were told could force the update, told us we could factory reset the phone to make it work.
After THAT failed, he told us we could just mail it back to Motorola and they'd install the update themselves. At that point I just used RSD Lite to flash the 4.4 stock firmware, because it was much faster than waiting two weeks for the same thing. Now I'm not sure if the OTA updates are working still, but she's been unable to download the new boot services or active notifications apps, which makes me thing there are still problems with it.
Anyone else have these issues with OTA updates? Specifically with the AT&T variant?
Anything would be helpful!
I am having the same problem on an AT&T model purchased from the holiday sale. I tried the factory reset suggestion and that didn't work. I am actually on the phone with level two support right now hoping for a solution. I will post a follow up if anything works to resolve this issue.
I updated two Moto X's to 4.4 with no problems at the beginning of the month, but I had this same issue this past weekend when my latest Moto X arrived and I tried to update it. I finally got the update to download by tethering to my other phone instead of using my home Wi-Fi. Sucked that it used my AT&T data, but at least it worked. I researched it a bit and apparently some Motorola Android phones have had this issue before. Others said it will eventually download if you just leave it, but it could take a while. Pretty sure it's an issue with Motorola's update servers because a bunch of people will report it at once and factory resetting doesn't help.
I haven't had this issue but you can always just download the OTA manually and sideload it with adb.
Sent from my Moto X
gtg465x said:
I updated two Moto X's to 4.4 with no problems at the beginning of the month, but I had this same issue this past weekend when my latest Moto X arrived and I tried to update it. I finally got the update to download by tethering to my other phone instead of using my home Wi-Fi. Sucked that it used my AT&T data, but at least it worked. I researched it a bit and apparently some Motorola Android phones have had this issue before. Others said it will eventually download if you just leave it, but it could take a while. Pretty sure it's an issue with Motorola's update servers because a bunch of people will report it at once and factory resetting doesn't help.
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Click to collapse
Okay, as much as it sucks, it's somewhat comforting to hear that others are having the issue as well.
Since it was new out of box, and all Moto Support wanted to do was install it at their factory, we just used RSD Lite and pushed the 4.4 factory image.
_MetalHead_ said:
I haven't had this issue but you can always just download the OTA manually and sideload it with adb.
Sent from my Moto X
Click to expand...
Click to collapse
We just wound up flashing the 4.4 Factory Image from RSD Lite in the end. Is there a good repo for OTA zips for ATT though? I found one for an earlier update listed here in XDA (the one that brought some camera fixes), but I couldn't find any other stock OTA zips that could be applied via stock recovery outside of that one.
soxfan37 said:
I am having the same problem on an AT&T model purchased from the holiday sale. I tried the factory reset suggestion and that didn't work. I am actually on the phone with level two support right now hoping for a solution. I will post a follow up if anything works to resolve this issue.
Click to expand...
Click to collapse
If support doesn't help (they were pretty sucky towards us), you can use RSD Lite to apply the factory 4.4 image to the phone without any modifications
Tmobile version not updating either
I have the Tmobile variant. Its not taking the update either. Two different ways its prompting and not working. The first is I have a notification that the update will begin when I'm on wifi. I'm on wifi and it never starts. After reboot, I check the 'about phone', --system updates. "It tells me an update is currently being downloaded. You will be notified when the download is complete."
Waiting and waiting.....
After my second call yesterday, level two escalated me to level three. They called me this morning, (they don't take incoming calls) and the rep pushed the update to my phone. It took about 10 minutes and then the update started downloading. After a reboot I was then able to download the kitkat update. So now all is well. One of the reps at level two said he tried pushing the update to me (on Monday) but it didn't work. I guess level three has more power. Anyway, it did resolve my issue.
Good luck to the rest of you with this problem and Happy Holidays to the community.
My wife took her phone to work and connected to wifi there...update came through. I'm guessing either motorola servers cleared up, or needed a different wifi...but either way, resolved.
any one getting opps! you need a data connection two check for updates
go two settings Wi-fi two set up a connection now
you can also visit motorola.com/systemupdates two see other update options
when i check for updates for this AM on both 3G and on wi-fi did not see that Message i have all ready reset my phone back two when i 1st got it two see if that fixed any thing but still getting the Message
so am makeing this fourm two see if any one other then me thats getting the same Message on there moto x phones when checking for OTA android updates i have the moto X XT1050
looks like its been fixs if any mods passing by and looks in two fourm they may now closed it
Yep.
phippsy84 said:
Yep.
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Click to collapse
so its not this me then i wounder if any one else is getting it
Snow755 said:
so its not this me then i wounder if any one else is getting it
Click to expand...
Click to collapse
I'm on Verizon too so it isn't carrier related.
phippsy84 said:
I'm on Verizon too so it isn't carrier related.
Click to expand...
Click to collapse
well am with golden state cellular
http://www.goldenstatecellular.com/
its back
opps! you need a data connection two check for updates
go two settings Wi-fi two set up a connection now
you can also visit motorola.com/systemupdates two see other update option
any one else?
I'm getting it on att in USA it just started within the last hour
Sent from my XT1058 using Tapatalk
I am totaly lost as to how to proceed;
I was on Moto X 2013 stock Android 4.4 for over 10 months on a rooted (not a recent root) phone when one day, I suddenly started to get a message saying "Mobile Network not available" on attempt to make a call.
Data is working fine!
The same sim works on another phone. No other sim works on my Moto X 2013... same issue (the phone was sim unlocked)
I have tried literally everything I can think of:
1. Reinstalled stock 4.4.
2. Upgraded to 5.1 OTA
3. Set network type to WCDMA only & GSM only (as well as working through the entire list of network types)
4. Selecting my network operator + setting the network operator selection to "choose automatically"
What is going on?
Why should the problem suddenly start?
And Do I Need a New Phone??
Interesting. Check and make sure that the IMEI isn't blacklisted.
When you say that data isn't working I can't help but think that you're talking about Wi-Fi because it doesn't use a cellular network just to verify what data is working?
Sent from my XT1060 using Tapatalk
SR3TLAW said:
When you say that data isn't working I can't help but think that you're talking about Wi-Fi because it doesn't use a cellular network just to verify what data is working?
Sent from my XT1060 using Tapatalk
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Click to collapse
By data, I do mean mobile data. Not WiFi. Which makes it more odd.
Also, imei is Not blacklisted.
I have the same issue and tried the same troubleshooting as you. I activated a different phone for now. Another user on the xda forum solved his issue:
Solved mine by going into the settings menu, about phone i think, and updating PRL, profile, manually activating.
Click to expand...
Click to collapse
I had a stock xt1056 running 4.4.4. I receive 'no service' and all the Sprint reps tell me the moto x uses Wimax 4g which has been rolled over to 4g LTE. Still not sure why I can't receive 3g or lower service in my area .
reso newt said:
I have the same issue and tried the same troubleshooting as you. I activated a different phone for now. Another user on the xda forum solved his issue:
I had a stock xt1056 running 4.4.4. I receive 'no service' and all the Sprint reps tell me the moto x uses Wimax 4g which has been rolled over to 4g LTE. Still not sure why I can't receive 3g or lower service in my area .
Click to expand...
Click to collapse
I am in the UK so I am not aware of the issue you highlighted on Sprint (as we do not have it here) ... my issue seems nothing to do with network - I have tried multiple sims from various network and still no luck.
Also, I do not see any setting to update PRL...
I was wondering if you made any progress with the "No mobile network available". I tried a multitude of options with no success regarding the mobile error on my phone.
I think an OTA update at the beginning of November bugged my antennae firmware....best guess I can come up with. I only made OTA updates (no OS altercations) prior to the bugged antennae update. Looks like I have to get a new phone.
Edit: I forgot to mention that the repair technician that I spoke to in early November that told me that my phone cannot connect to 4G LTE admitted he was wrong today.
nirpaudyal said:
I am in the UK so I am not aware of the issue you highlighted on Sprint (as we do not have it here) ... my issue seems nothing to do with network - I have tried multiple sims from various network and still no luck.
Also, I do not see any setting to update PRL...
Click to expand...
Click to collapse
reso newt said:
I was wondering if you made any progress with the "No mobile network available". I tried a multitude of options with no success regarding the mobile error on my phone.
I think an OTA update at the beginning of November bugged my antennae firmware....best guess I can come up with. I only made OTA updates (no OS altercations) prior to the bugged antennae update. Looks like I have to get a new phone.
Edit: I forgot to mention that the repair technician that I spoke to in early November that told me that my phone cannot connect to 4G LTE admitted he was wrong today.
Click to expand...
Click to collapse
I am not sure if you have gotten any further with this issue - I doubt it tbh.
I have actually tried a number of things and been through 100s of forums - I have learnt that this issue is not uncommon, and there is no solution at all that exists. I have given up and settled on a new phone. I use my Moto X for testing apps/wifi/music. Such wastage, but I have got to the point where investing effort of finding a solution was more costly than getting a new phone. I do not say this lightly and it is said with a lot of frustration.
If anyone if future sees this thread and has solution, I would be more than interested in hearing it - I wouldnt mind reviving this phone.
Thanks
nirpaudyal said:
I am not sure if you have gotten any further with this issue - I doubt it tbh.
I have actually tried a number of things and been through 100s of forums - I have learnt that this issue is not uncommon, and there is no solution at all that exists. I have given up and settled on a new phone. I use my Moto X for testing apps/wifi/music. Such wastage, but I have got to the point where investing effort of finding a solution was more costly than getting a new phone. I do not say this lightly and it is said with a lot of frustration.
If anyone if future sees this thread and has solution, I would be more than interested in hearing it - I wouldnt mind reviving this phone.
Thanks
Click to expand...
Click to collapse
Best of luck. Sorry to see a fallen soldier, I know how it feels!
Sent from my XT1575 using Tapatalk
SR3TLAW said:
Best of luck. Sorry to see a fallen soldier, I know how it feels!
Sent from my XT1575 using Tapatalk
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Click to collapse
Thank you - I like the way you said that. Makes me feel like one of the community members ... I can see I will be supported in times of need.