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Hello all.
I bought a Nexus One in at the beginning of the year. It's not rooted and I've had no problems from it till this month. I can not say the timing is exactly this, but it seems the battery issues started just after the FRG83D upgrade. I am accustomed to using my phone for most of the day before it needs to be charged. 12 hours or more with moderate use. Since around the FRG83D update my battery is about dead in around 4 or 5 hours. I haven't changed any settings or gotten any new apps or anything for quite some time.
For example, Friday night I charged my phone to 100% and then unplugged it (to plug in my girlfriends phone) and went to bed (about midnight). At 5:15am my alarm went off, i glanced at my phone and found the batter was at 10%!! the phone had been sitting there doing nothing all night with the screen off. I checked the battery use screen and it showed cell standby and AKMD taking up all the battery (55% and 35% respectively). I should mention that I have full signal where I am and have never had an issue. I cut off the screen rotate in the settings just in case that was part of it (AKMD being the gsensor i believe).
At next full charge that day i noticed the same problem, after being at 100% my battery was down to 10% after about 5 hours, almost the entire time I didn't use the phone. This time "display" was the largest percent by far (followed by cell standby), but clicking it showed only 15 minutes of use time for the display as I had purposefully not messed with the phone much.
Last night I had to be out and a bout so I decided to test things again. Charged full and cut airplane mode on. about 4 hours later my phone was down to 20ish percent, the only use of the phone being me looking at the charge level a couple times through the night.
I installed "spare parts" app and it shows my battery as being in good health and such but who knows how reliable that is.
Anyone else having similar issues? Any suggested remediation measures? I'm considering flashing the phone and reinstalling apps and such but would rather avoid that having never done that before and not having a desire to deal with setting everything back the way I have it.
Don't know if it matters but I run LauncherPRO and I do use the friends widget but it's never seemed to really cause battery issues before. I also run the news/weather widget, but again, no previous problems.
Any help would be great
Thanks!
In the spare parts app check partial wake usage. See if any apps are not letting your phone sleep.
nothing stands out other than UID 10073 which is handcent. currently my phone is charging but I'll pop it off the charger soon and watch the battery drop time again. I should note that inbetween all the tests so far i've rebooted the device so hanging apps of any kind should be killed off...
What ROM are you using?
Are you using Extended Controls? There is an issue with that and FRG83D. Uninstall it until the dev sorts it out.
yeah i am using extended controls. i'll take it off and see what happens.
Me too
I Have exactly the same issue, also have extended controls. Uninstalled and waiting to see if that works.
Cheers for the suggestion.
That did the trick! Loss like extended controls was the problem. A shame as i really like that app. Will hope they update and fix soon. Thanks!
Imbalance said:
That did the trick! Loss like extended controls was the problem. A shame as i really like that app. Will hope they update and fix soon. Thanks!
Click to expand...
Click to collapse
Extended controls updated!
Yup, uninstalling fixed it for me too. Haven't seen the update though. I remember seeing an update yesterday, but I had this issue with that update so that did not fix it for me. Hope they update it again soon
bra1nDeaD said:
Yup, uninstalling fixed it for me too. Haven't seen the update though. I remember seeing an update yesterday, but I had this issue with that update so that did not fix it for me. Hope they update it again soon
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Click to collapse
I think it was updated again today. Now v5.03, and it seems to work properly.
So nobody saw Extended Controls showing up in Spare Parts, System Panel or other such programs?
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
this should not be in the general sections, but in the Q/A help section...
have you tried reflashing the stock img?
I had some major issues like that after updating to 5.0.1. I'm on cm now but if you flash back to stock it should fix things too
Sent from my Nexus 6 using Tapatalk
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
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Click to collapse
Stock Nexus 6, or are you using custom stuff?
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Click to expand...
Click to collapse
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
backup your phone, reflash stock img completely, and test without restoring apps.
[email protected] said:
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
Click to expand...
Click to collapse
I've never had a random reboot but I have had the random shutdown issue. This was running stock 5.0.1 with stock kernel. Also had the same occurrence on CleanRom with stock kernel (this is basically a stock rom/kernel with a few tweaks. Another user recommended flashing LeanKernel which I did and haven't had a problem since. This random shutdown was happening roughly once per day. I have been running strong for almost a week now I'd say. I always am the guy to run custom roms and kernels myself anyways but I actually don't mind the stock rom so flashing the kernel was no big deal to me. There are a few threads on this subject if you search the forums. I too am hoping this isn't hardware related since it's always a pita dealing with RMA.
Is there anything new onto that? Any possible solutions? Same issue for me, generally happens during calls ... :/
hmm strange, i never had any shutdowns, could be either your rom or kernel your on. make sure the kernel your using with ur rom is compatible
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Click to expand...
Click to collapse
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
Click to expand...
Click to collapse
Same here ....
Hi guys,
My 2 month old nexus 6 is powering down unexpectedly. Random shut downs (not reboots). Thought it was snap chat was the culprit (read a few articles how some 3rd party camera apps can cause lollipop to power down) but the phone shuts down even after uninstalling all suspicious apps.
Any advice or suggestions will be highly appreciated
Devs please help
I'm starting to really wonder if these "turbo chargers" are causing major degradation to the batteries. The phone will shut down when the battery *voltage* drops below a specific threshold, regardless of what the percent display is actually at.
Another thing to consider is that adding a significant load to a battery will cause it to read a lower voltage, even if that load does NOT immediately deplete the battery, those who notice this happening when running a very demanding game could be experiencing this. I would suspect though, that this will only be an issue if the battery level is already fairly low.
Any update on this?
5% is still my dead-spot and nothing i tried helps...
I just ordered my nexus but my s5 (current phone) randomly reboots. We figured it was due to volte. Turned that off on the s5 and no issues so far. Was really tired of it and the reason I'm going to nexus. That and the bigger screen
Sent from my SM-G900T using Tapatalk
Same issue here...
It must be caused by a bad batch of battery defects, Factory reset or re-flash factory image won't fix it... To get a replacement from Google seems to be the right way...
Davzone said:
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Click to expand...
Click to collapse
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
joshpdavis80 said:
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
Click to expand...
Click to collapse
My battery issue happened after I kept using Franco for a while...then I switched back to elementalX or stock kernel, nothing resolved...
if the back cover doesn't peel off or the battery doesn't start to expand, it might be a good sign that it is just a software issue.
Otherwise, battery defect could be happening already, as in my case...
Changing kernels fixed my issue which was the phone shutting down on its own randomly. I guess some of you are experiencing a different problem.
Davzone said:
Any update on this?
5% is still my dead-spot and nothing i tried helps...
Click to expand...
Click to collapse
Just a little update.
I did an advanced replacement with motorola.
Did it over chat on sunday, received the new phone on wednesday from texas.
Deposit was 500+tax.
The phone was brand new unopened box. Cloud White 64GB
The package had a box and a prepaid label to send the bad phone back.
The box was too small to fit a nexus 6, so i had to modify it a bit.
It was probably for the moto X or smaller.
Sent the phone back on Friday, they got it on Monday, and my money was back.
Everything looks great, the new phone can go down to 1% no problem.
The new turbo charger does not have the electrical noise that the old one has.
That may caused the battery problem. Using it since last Wednesday, and no problems so far.
The advanced replacement was great and easy, if i have to i would do it again, although in 3 months its gonna be a refurb device not a now.
Mine was in mint condition, had dbrand on and no scratches. The person who will get it after me will be happy with that refurb device
And i am happy with my new phone.
If the HTC M9 will have a GPE edition i might switch
I recently picked up a Moto G 2014 for a family member since it was on sale and I'm having a bit of trouble, at least I think I am. This person hardly uses the phone, doesn't make calls every day but putters around on it, listens to music occasionally. Real basic use stuff. The battery only seems to last a day. In trying to diagnose/troubleshoot it without rooting or voiding warranty, it seems like it's draining excessively. Just sitting with all the apps closed on the home screen, it's burning up about 180-210 mA according to Ampere. Now, my LG G2 reliably uses 30mA on the home screen without apps running. Apples & oranges, I know but shouldn't the value on the Moto G be lower? Does anyone else use Ampere and have similar readings? With the little use this phone sees, I'd imagine people that use it regularly have to charge multiple times a day to keep the phone alive and I can't see the Motorola engineers doing that. I've tried closing and disabling apps that aren't used and there doesn't seem to be much that goes on. So I'm not sure if this is normal or if something's wrong. I have done all the OTA updates and also tried a factory reset, it made no difference. I'm tempted to root & install the official CM but if there's something wrong with the phone, I want to get it fixed through Motorola first.
Any ideas for this Moto newbie? Thanks in advance.
Here's some screenshots of the battery stats in case anyone's curious:
https://dl.dropboxusercontent.com/u/464376/phone/moto/Screenshot_2015-11-22-11-33-48.png
https://dl.dropboxusercontent.com/u/464376/phone/moto/Screenshot_2015-11-22-11-33-55.png
I'm getting 160-170 mA after clearing all the recent apps with CM 12.1. But battery life is not bad at all. About 1 day with 5+hours of SoT or 2-3days with 3+ hours of SoT. So I don't really care.
Ps.: I don't think that 30mA is enough for phone to run with screen ON. Maybe in sleep mode.. 30mA is way too small value. I also found an article about power consumption of smartphones: http://arxiv.org/pdf/1212.1896.pdf
zman01 said:
I'm getting 160-170 mA after clearing all the recent apps with CM 12.1. But battery life is not bad at all. About 1 day with 5+hours of SoT or 2-3days with 3+ hours of SoT. So I don't really care.
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Click to collapse
That sounds significantly better than what my Moto G is getting. I doubt the phone sees 2 hours of SoT in a day but the battery barely lasts a day. I'm hoping it's just hoggy apps and that CM will clean things up.
zman01 said:
Ps.: I don't think that 30mA is enough for phone to run with screen ON. Maybe in sleep mode.. 30mA is way too small value. I also found an article about power consumption of smartphones: http://arxiv.org/pdf/1212.1896.pdf
Click to expand...
Click to collapse
I think you're right actually. Looking at the Ampere stats, it shows 30mA as the max draw, even after opening several apps and running. I thought this seemed right for idle but it's always stuck there under load.
Actually I had a similar problem with my Moto G on stock. Did you use GPS? Because when I turn on and off gps on my phone it remains ON and drains my battery pretty fast, until I restart my phone. So whenever I use GPS I have to turn it off in settings and restart my phone in order to turn it off.
OK so if u really want a decent battery life. Just turn of sync, location and keep scanning In advanced WiFi settings.
Since its showing Google services as culprit, turning sync off would probably solve the issue.
Sent from my A05510 using Tapatalk
Hello everyone,
few days back I handed over my bellowed mi3 to service, because I was playing a lot on it when charging, phone got really, really hot and after an hour of playing it turned off completely. It couldnt start, charge or anything. After few days, when the guy had time for my phone, he called me that everything is okay with it and that he didnt have any problem using it, so I can come pick it up. Now I am writing from it, everything is good so I am not sure what caused the problem in the first place.
So, was it some kind of heat protection maybe or something like that, that prevented my phone from starting, or should I be starting to look for a new phone because this one may be dying out?
I am not sure what to expect now, did anyone had this kind of issues with mi3? Thanks.
Edit: After the day of usage, phone died again. So I am thinking, bad battery?
QQboss said:
Hello everyone,
few days back I handed over my bellowed mi3 to service, because I was playing a lot on it when charging, phone got really, really hot and after an hour of playing it turned off completely. It couldnt start, charge or anything. After few days, when the guy had time for my phone, he called me that everything is okay with it and that he didnt have any problem using it, so I can come pick it up. Now I am writing from it, everything is good so I am not sure what caused the problem in the first place.
So, was it some kind of heat protection maybe or something like that, that prevented my phone from starting, or should I be starting to look for a new phone because this one may be dying out?
I am not sure what to expect now, did anyone had this kind of issues with mi3? Thanks.
Edit: After the day of usage, phone died again. So I am thinking, bad battery?
Click to expand...
Click to collapse
Yes, Many people face the same problem. You can charge it again through PC/NB USB.
But it will happen again. After changing new battery, this problem can be solved.
Thanks man! I already have a new replacement battery on the way, hopefully I will get to change it today. Will update later if new battery solved it. I hope it will, would miss my Mi 3
EDIT: oh damn ... battery replaced, and after a day, the phone keeps turning off. Last resort is reflashing from factory reset, but as I had never have this problems with CM 12.1, I guess it wont be software related.
EDIT: okay, phone turned off again. It is weird, its working properly, just sometimes it turns off randomly, and after a reboot which takes really long, battery says its almost empty, even when before turning off, the battery was about 70 percent full. :/
Has anyone seen this happening on their MotoX? i have an XT1096 and mine has been doing this for a while. at about 15% it will shut down and then won't startup because it says the batter is dead. i have tried killing it multiple times to see if it would reset the battery stats, but it doesn't seem to work.
any suggestions?
Same here (XT1092), annoying AF
If someone have a workaround please share it with us
I have a XT1097 and is the same here, some timer it shuts off with 30% of battery.
My phone is completely stock, I did a master reset on it, but it becomes better for just a couple of days...
It happens to me too sometimes, but usually i can tell it's going to happen because it drains normally until about 15% and then the battery level just stops going down. When that happens i usually plug it in so it doesn't die
Same Problem
I had the same problem with my XT1096. I complained to Moto about it. They told me to factory reset it. I did and it was fine for a month and then started happening again. When I complained again they gave me a warranty replacement. Which worked great for a month or so and then started doing the same thing. So, I got the unlock code from them, unlocked it and installed the ROM found in this thread to upgrade to Marshmallow. When I flashed it I took the advice in the thread not to allow Google to reinstall all my apps, so I started fresh. I not only haven't had the problem again, but with MM I'm getting insane battery life. I now finish the day with %50 battery instead of %20, aka shutdown. Very happy with it. So if you don't want to unlock your phone and mess with the ROM I would at least suggest giving a factory reset and NOT allowing Google to reload everything this time. That may or may not work. But I've heard that sometimes allowing Google to restore your phone can keep problem settings apps, etc that were causing the issue in the first place. YMMV.
Todd
if you see a vertical bar in your battery stats, meaning battery went from 20 straight to 0, that mean your battery is gone. i had this problem on my galaxy note edge and changing battery solved it. dont know about this phone though
I had the same problem. Have stock 6.0 + rooted XT1092. All I did to solve the issue is to let the battery drain completely to 0% until the phone shuts off and then charged it to 100% for the whole night without switching it on and with a slow charger that came with my Moto 360 v1. I know it might ruin the battery but doing this once or twice won't cause any harm. Do not turn on the battery saver mode. Somehow that is the main cause of this problem until you calibrate. Now the issue is completely resolved without resets and changing the battery.
Moto X 2014 XT1092
Same here for a XT1085 (China variant).
I have contacted Moto Support and replaced "motherboard" what they called, and it costs me 200CNY because they told me there was some liquid mark in charging port.
AND NOTHING CHANGED AFTER THIS REPLACEMENT.