[Q] N6 will not turn on - Nexus 6 Q&A, Help & Troubleshooting

My Nexus 6 crashed yesterday (around 70% battery) while listening to music and surfing the net. I've tried
- letting it charge over night
- turning in on by holding down the power button for over 30 seconds
- booting into CWM recovery
When it is plugged in, the charging icon blinks (the black and white battery with a thunderbolt inside). I can get it to stop blinking if I hold down the power button for 5-7 seconds while it's still plugged in.
Any suggestions on getting this phone back alive or is it totally bricked?

huh? there's no cwm recovery for the nexus 6. maybe you meant twrp? anyways, does it boot into recovery, or even into the bootloader?

Yeah sorry I meant TWRP. No I can not get in to either.

toggly said:
Yeah sorry I meant TWRP. No I can not get in to either.
Click to expand...
Click to collapse
try holding down your power button, for about a full minute or so. then try plugging it in(wall chatger) and trying again.

toggly said:
My Nexus 6 crashed yesterday (around 70% battery) while listening to music and surfing the net. I've tried
- letting it charge over night
- turning in on by holding down the power button for over 30 seconds
- booting into CWM recovery
When it is plugged in, the charging icon blinks (the black and white battery with a thunderbolt inside). I can get it to stop blinking if I hold down the power button for 5-7 seconds while it's still plugged in.
Any suggestions on getting this phone back alive or is it totally bricked?
Click to expand...
Click to collapse
I don't think it's bricked Just try holding down the power button for a minute and see

crashed again
simms22 said:
try holding down your power button, for about a full minute or so. then try plugging it in(wall chatger) and trying again.
Click to expand...
Click to collapse
SAW_JOK3R said:
I don't think it's bricked Just try holding down the power button for a minute and see
Click to expand...
Click to collapse
I got it up and running after a couple of days of leaving it charging and repeatedly trying what you guys suggested (holding down the power+volume for over 60s).
It had been working for a couple weeks but just crashed again last Friday night (Feb 27th) and it won't boot properly again.
Now what's happening is I can get into the bootloader while it's charging but as soon as I unplug it or select Start it crashes.
I'm returning this phone now but would like to get my personal data off of it. Any suggestions?

toggly said:
I got it up and running after a couple of days of leaving it charging and repeatedly trying what you guys suggested (holding down the power+volume for over 60s).
It had been working for a couple weeks but just crashed again last Friday night (Feb 27th) and it won't boot properly again.
Now what's happening is I can get into the bootloader while it's charging but as soon as I unplug it or select Start it crashes.
I'm returning this phone now but would like to get my personal data off of it. Any suggestions?
Click to expand...
Click to collapse
Can you go to recovery? If yes, then just wipe data, system and cache

SAW_JOK3R said:
Can you go to recovery? If yes, then just wipe data, system and cache
Click to expand...
Click to collapse
Nope it crashes when I try and boot into recovery (TWRP)

toggly said:
Nope it crashes when I try and boot into recovery (TWRP)
Click to expand...
Click to collapse
damn You're screwed man, that too badly Sorry for this man If you can go for a replacement

Related

[Q] Help WITH Hard BRICK!!

I need help! None of the buttons work, led doesn't light up. Screen is off. Cannot boot at all even with the simulated battery pull. Is there anyway I can get it booted up to recovery or accept ADB commands? I came from samsung phones and they had those 300ohm jigs you could use.
Bonely said:
I need help! None of the buttons work, led doesn't light up. Screen is off. Cannot boot at all even with the simulated battery pull. Is there anyway I can get it booted up to recovery or accept ADB commands? I came from samsung phones and they had those 300ohm jigs you could use.
Click to expand...
Click to collapse
Leave it plugged in for 20 mins to the wall charger. See if you get a charging LED after 20 or so minutes.
nullkill said:
Leave it plugged in for 20 mins to the wall charger. See if you get a charging LED after 20 or so minutes.
Click to expand...
Click to collapse
Thanks, trying it now, although the battery was almost at full charge when the system crashed (was transferring some files). Nothing has lit up since (10 mins or so) but i'll give you another update soon.
Bonely said:
Thanks, trying it now, although the battery was almost at full charge when the system crashed (was transferring some files). Nothing has lit up since (10 mins or so) but i'll give you another update soon.
Click to expand...
Click to collapse
Not good. Only options right now is to hold volume down and power or just holding down the power button. If the led doesn't come on and holding the power button for 20 seconds does not result in blinking lights at the bottom I think you might have really hard bricked that thing. Congratulations are in order as that is quite a accomplishment without s-off. On the plus side you shouldn't have any problems getting it replaced.
And at this time there is not a way revive the ONE.

[Q] HTC One frozen - black screen & not responding

Hi guys,
So as the title states, I have an issue with my HTC One having frozen - before anything else, I understand that this is a developers forum, and although I have am still using the stock software and have not rooted my device, I'm hoping that some of you will be able to help me with this!
Yesterday at about 7pm, I opened the Gmail app, which froze, and tried to resolve this by opening the task manager to close the app, which subsequently froze, and then I tried pressing the power button twice to refresh the display - and this is how I am stuck on the black screen. In addition to this, no lights flash when holding the power button, and the device won't take a charge (the LED doesn't light up)
I quickly searched the net to find methods of trying to unfreeze the device - namely doing a soft reset for 30 seconds, a soft reset under a bright light (to overwhelm the sensor) for 30 seconds, holding the power button for 20 seconds, unplugged and plugged into the mains. It was also recommended to me to leave the phone on mains for 10 minutes, and then press the power, volume up and volume down buttons for 2 minutes - but this had no effect.
I have had the device for about 6 months, and this is the first time I've had any problem at all with it.
My options are to send it in for repair, or to leave it for a few days to drain any remaining charge, and then attempt to turn it back on.
I was hoping that some of you might be able to recommend any methods that I have not yet tried, or might be able to estimate roughly how long it will take for the device to drain?
I'm sorry if this post is mainly a repeat of what has been posted before, but in all of the cases that I found, people were still able to access the soft reset menus (of which I am unable)
Thank you for any help you can offer!
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Since 3 days, so I'm still hoping that when the battery drains completely, it will turn off and then boot normally.
If it is a hardware problem, I hope that it will be hard enough to repair for the technical service to give me a new unit
blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Ehfida said:
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
Click to expand...
Click to collapse
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
Whilst I'm unsure as the whether the device will have actually charged while frozen, if it has charged, it will probably take a long time to discharge.
Thankfully, mine was only on about 25% when it froze - so here's hoping I'll have a result by Monday...
MattHead93 said:
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Click to expand...
Click to collapse
blackhawk_LA said:
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
Click to expand...
Click to collapse
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
clsA said:
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
Click to expand...
Click to collapse
no it dosn't yes i tried fastboot it say waiting for device
blackhawk_LA said:
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
Click to expand...
Click to collapse
Sorry to here that ..are you going to try and get a warranted replacement ?
clsA said:
Sorry to here that ..are you going to try and get a warranted replacement ?
Click to expand...
Click to collapse
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
blackhawk_LA said:
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
Click to expand...
Click to collapse
That's the problem I'm having - I don't actually know if the device is on or off! It makes sense that if it's not responding in anyway, then the device is still on and frozen, or it could be the implication of a hardware fault, maybe blown motherboard or something.
Yes, and for me that would be an absolut mess, cause I had very important data stored on the phone...
And if you send the phone to repair they always make a factory reset and delete everything in your phone.
I had this issue on my One X and my fix was leaving it on the charger for about 6 hours and unplugging it and holding the power button for a full two minutes.
Sent from my One X using xda app-developers app
Thanks, but first I will try to leave the battery fully discharge. If I charge the phone and it doesn't work, then I will have to wait one week for it to drain completely again.
Hold it under a very bright light or point a flas hled to the sensor and hold power and volume down for a couple seconds

Another victim of the dying Atrix HDs. Help!

I looked around and seems that I'm not the only one with the problem, but none of the things that worked for other people worked for me. I seem to be another victim of the dying Motorola's.
I had just sent a text on my Motorola after unplugging it from the charger in the morning, left it for half an hour, and when I came back, it wouldn't turn on. Did the hard reset button combo, nothing. Physically disconnected the battery, nothing. Plugged it into the usual charger I charge it with (from a Galaxy Nexus) and nothing but a solid green light. Plugged it into a higher current charger (from a Blackberry Playbook), green light flashes and it turns on, but only to the Motorola logo.
It only seems to either go into the Motorola logo, the boot selection screen, or AP Fastboot. Nothing else. Unplugging the charger once on will kill it, so looks like it isn't getting anything from the battery. And also, once on, it hard resets itself after about 20 seconds. It just shuts off, then green light flashes, turns on, runs for about 20 seconds, then repeats.
I hear a new battery fixes it, but I had already put a new screen on this thing, a new LCD, a new back, and unlocked it, I'm really not inclined to replace another part in it. Does anybody have an idea of what's going on or what I could do?
TheCrazyDirectioner said:
It only seems to either go into the Motorola logo, the boot selection screen, or AP Fastboot. Nothing else. Unplugging the charger once on will kill it, so looks like it isn't getting anything from the battery. And also, once on, it hard resets itself after about 20 seconds. It just shuts off, then green light flashes, turns on, runs for about 20 seconds, then repeats.
I hear a new battery fixes it, but I had already put a new screen on this thing, a new LCD, a new back, and unlocked it, I'm really not inclined to replace another part in it. Does anybody have an idea of what's going on or what I could do?
Click to expand...
Click to collapse
If you can get into Fastboot, then you are not hardbricked. I don't think there's TWRP for your phone, otherwise you can charge while in that recovery; I think you are going to need to buy or make a factory cable in order to keep the phone on to get it running again http://www.droidforums.net/forum/droid-labs/146492-how-why-make-your-own-motorola-factory-cable.html
coolloser said:
If you can get into Fastboot, then you are not hardbricked. I don't think there's TWRP for your phone, otherwise you can charge while in that recovery; I think you are going to need to buy or make a factory cable in order to keep the phone on to get it running again http://www.droidforums.net/forum/droid-labs/146492-how-why-make-your-own-motorola-factory-cable.html
Click to expand...
Click to collapse
Darn. I managed to get an OEM charger for a Motorola (from a RAZR HD) and it does the same thing as the Playbook charger. Turns on, but only to M logo or fastboot, and auto resets after about 20secs.
Ya, the oem cord is not a factory cable
Sent from a non-Apple, PACman device.
Managed to finally get it working! I plugged it into the Playbook charger and as soon as I plugged it in held volume up+volume down+power to get into boot selection menu, select Recovery, and just let it sit at the red M logo from morning until evening. I went to unplug it, and it stayed on! Held volume down+power to reset, tried turning it back on and success! It works again! :laugh:
TheCrazyDirectioner said:
Managed to finally get it working! I plugged it into the Playbook charger and as soon as I plugged it in held volume up+volume down+power to get into boot selection menu, select Recovery, and just let it sit at the red M logo from morning until evening. I went to unplug it, and it stayed on! Held volume down+power to reset, tried turning it back on and success! It works again! :laugh:
Click to expand...
Click to collapse
Awesome! So glad to hear it! I had an Acer tab spontaneously brick on me (bad EMMC) and it's the worst not being able to do anything.
(Enjoying the cold rain here? )
coolloser said:
Awesome! So glad to hear it! I had an Acer tab spontaneously brick on me (bad EMMC) and it's the worst not being able to do anything.
(Enjoying the cold rain here? )
Click to expand...
Click to collapse
Here comes MORE RAIN
Help, please!
TheCrazyDirectioner said:
Managed to finally get it working! I plugged it into the Playbook charger and as soon as I plugged it in held volume up+volume down+power to get into boot selection menu, select Recovery, and just let it sit at the red M logo from morning until evening. I went to unplug it, and it stayed on! Held volume down+power to reset, tried turning it back on and success! It works again! :laugh:
Click to expand...
Click to collapse
I'm having the same problem, I was wondering if you'd be able to help me get my phone working again. It does all the things you described in problem, but I'm not as technologically savvy as I'd like to be and haven't the slightest of how to fix this. Any response would be greatly appreciated!

tablet just powers off randomly

what can i do to diagnose the problem? it just started happening.
i charged it over night after being almost depleted and when i woke up the tablet wasn't on. i held the power down for 30 s, i held power volume up for 30 s, i held power volume down 30s....
nothing worked. i put it down for a bit and just kept pressing power on button in rapid succession and it finally booted up. after i got in and played for about 10 minutes it powered down and i had to push the power button fast again to get it in. then it shut off again.
edit: i powered it up again and just turned the screen off. came back 30 minutes later and it shut off again
any suggestions? should i try to reflash?
gen1mx6 said:
any suggestions? should i try to reflash?
Click to expand...
Click to collapse
Probably.
But reflash what???
You didn't give us any background info......
berndblb said:
Probably.
But reflash what???
You didn't give us any background info......
Click to expand...
Click to collapse
my sig has the rom i'm using CROMi-X TF701T 6.1
i was wondering if i should upgrade CWM and cromi and see if it works

Htc stuck on charging screen!!! Help!!

I recently changed my phone from sense to CyanogenMod and all was good, it died yesterday from low battery and will not boot or come off the critical charge charging screen, even when unplugged. is there any fix im missing, it wont reboot or power off
G1rafe said:
I recently changed my phone from sense to CyanogenMod and all was good, it died yesterday from low battery and will not boot or come off the critical charge charging screen, even when unplugged. is there any fix im missing, it wont reboot or power off
Click to expand...
Click to collapse
Try holding the power button and volume up button at the same time for about 15 seconds. That should force restart the phone
G1rafe said:
I recently changed my phone from sense to CyanogenMod and all was good, it died yesterday from low battery and will not boot or come off the critical charge charging screen, even when unplugged. is there any fix im missing, it wont reboot or power off
Click to expand...
Click to collapse
There might be issue with offline charging of the rom or might be in the battery or adapter. Try using other adapter or battery.
tra_dax
csoulr666 said:
Try holding the power button and volume up button at the same time for about 15 seconds. That should force restart the phone
Click to expand...
Click to collapse
Didnt work but it has just run out of battery again so fingers crossed

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