I'm sure the following is a software issue but I don't know where to report this bug.
When I am listening to music or watching videos on my Note 4 through my Bluetooth stereo headset, I get pops and clicks noises every 2-3 secs and has been driving me up the wall. Talking with someone over the phone through Bluetooth yield no noises. Only way to fix this was to use a wired headphone/headset. My Note 4 is 910C with the latest firmware, not rooted nor modified in any way, everything is at stock.
After a lot of troubleshooting I finally figured it out that it wasn't my BT headset being faulty, nor my Note 4's BT, I will explain below.
I have my Note 4 paired with the following Bluetooth devices:
- LG HBS-900 Headset
- LG HBS-800 (Black) Headset
- LG HBS-800 (White) Headset
- LG HBS-700 Headset
- Sennheiser MM 550-X Headset
- Creative T6 Series II (Desktop PC Speakers that has Bluetooth)
- Samsung Gear Fit Watch
The issue is affecting the HBS-900 and both of the HBS-800. I have done the following which didn't fix the issue:
- Unpair then Re-pair
- Unpaired other headsets
- Restart Phone + Pulled Battery
- Went to "Application manager > Bluetooth" and cleared Cache and cleared Data
- Went to Recovery and cleared the cache
I was left with the last resort to re-flash the latest firmware. But I had a brainwave and decided to unpair the Samsung Gear Fit because out of all the paired devices, only the watch uses Bluetooth 4.0 while the headsets and speaker use Bluetooth 3.0.
Lo and behold, the popping and clicking noises disappeared completely right away. I paired all the other headsets to the phone, and audio was still clear. I replicated the issue again by pairing my Gear Fit back to the Note 4, and immediately the noises were back. And this issue occurs even without having the watch connected to the phone! So now I'm forced to pick either my headset or my watch....
Model N910C
Firmware Origin: XSG (United Arab Emirates)
Firmwares issue experienced: ANK5 and AOA2
Hi budy, have the same problems. But I think problem is between wifi and bluetooth. Whenever there is a information change via wifi to internet there is some strange noice or once in a while bluetooth is bracking up. There might be some frquency problems. So far no solution to these. Just reconnect.......
910f + gear live + connected audio to my home theater by BT , streaming all access music via WiFi = no problem .
Lollipop 5.01 Fixed It...... I think!
quincho54 said:
Hi budy, have the same problems. But I think problem is between wifi and bluetooth. Whenever there is a information change via wifi to internet there is some strange noice or once in a while bluetooth is bracking up. There might be some frquency problems. So far no solution to these. Just reconnect.......
Click to expand...
Click to collapse
Not to do with WiFi in my case. I could have them switch on or off, connected or not connected, the noise will still be there.
But Good News! I saw the official Lollipop for N910C on the other thread, thought what the heck gonna flash it. So I flashed it via Odin but did not wipe my data, seems Bluetooth is behaving now. Maybe the previous mini updates did not do anything to the BT drivers and on Lollipop I saw the version and it's a newer version.
Didn't really want to do this at first cause it's only been released and bound to be buggy, but I did it!
Related
Anyone else experience bluetooth connectivity issues on the new 4.2.2 firmware?
My car and BT headphones now take a lot longer to connect and disconnect to the phone compared to previous firmware.
In fact, the first time (after the update) i needed to manually connect to each deivce, almost like I had to remind the phone it was paired with them.
In comparison, my Nexus devices connect almost immediately on 4.2.2
Can anyone who is on 4.2.2 help test this?
Help confirm whether it is just me experiencing this or not. Thanks.
I have the same problem with my Mercedes BT System.
I connect my phone and lost my connection in 3-4min. After 10sec its connected again.
So my temporary work around was this:
1) Disconnect the Phone with my car
2) Clear Connetcion
3) Start new search and conntect the phone to BT
4) Didn´t allow the Mercedes BT to use my sms, contacts and so on.
With this it´s working if the BT System didn´t check my sms and contacts. But erverytime when I switch of the connection or car, I have to disallowed the BT System to check sms and contacts --- so this is only temporare and I hope for a better solution!
(Sry for my writen english - its bad )
My Bluetooth devices connected very quickly.
And no problems with sms and contact request?
Do you made a fullwipe?
My BMW simply won't pair with my XZ since updating to 4.2.2 - was working fine before on 4.1.2, but when I try to pair now, they recognise eachother, and I enter a code on the car to be verified on the phone, but after I enter the code on the phone, it all just freezes. The car sits there saying "Pairing...", but the phone thinks it's all been successful.
I have a bose audio system in my car, my XPERIA Z running PAC Rom - will pair, no audio or phone book exchange, My Dads Xperia z Works fine with stock rom. there is some issue I think with 4.2.2 maybe? I tried the Audio v19 and bluwtooth fix. NO LUCK!
Yes.. Having the same problem as well with Volvo's sensus multimedia system. It used to work fine.. Now it takes multiple tries to get it to connect since 4.2.2
I have the same problem.
I am having the same problem with the sbh25.
When i turn on the headphones my phone registers the pairing but no sound will be on. I have to manually turn the phone to speaker output then back to headphones for the music to stream through the bluetooth headset. This works first time 9/10 times. The other time i have to repeat the output step a couple of times for the music to be heard.
I had a couple of issues too with the latest 4.2.2. on my Kenwood system in the car.
This is terrible, clearly Sony did not thoroughly test the BT stack in this latest firmware.
I can honestly say, BT was pretty much working perfectly on 4.1.2 firmware. I may have to consider downgrading.
Thanks for everyones confirmation.
I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
No problems here I use my Ford touch and everything is fine
HtcOnekid said:
No problems here I use my Ford touch and everything is fine
Click to expand...
Click to collapse
well I might have to factory reset it then.
redstar kachina said:
well I might have to factory reset it then.
Click to expand...
Click to collapse
If it still doesn't work...try another BT source.
Works better with my Ford Touch than any phone previously.
---------- Post added at 10:55 AM ---------- Previous post was at 10:53 AM ----------
Try reseting your radio... not sure how you do that with your model. Make sure you delete the old pairing.
bt 4.0, which most newer phones have, is very touchy about what it works properly with; I have a bad time trying to stay connected to my vivosmart garmin band, but pairing to my car and plantronics headset works 100% of the time.
my wife has a G3, and has the same issues; some things work 100% of the time, and some others only work occasionally
A2DP Issues
I just got my Note 4 yesterday, and am definitely experiencing some (admittedly minor) issues with A2DP in my Honda CR-V EXL 2012.
When playing music over Bluetooth, I experience the infamous "Galaxy S5 intermittent half-second skip". Also, I have noticed that when playing an album or playlist, if the screen on the phone is off the currently playing song information will not update.
For example:
I am listening to "Gimme More" by Britney Spears on the album Blackout.
"Gimme More" ends, and the next track "Piece of Me" comes on.
The car screen will continue to show "Gimme More' unless I use the forward or back buttons from my steering wheel or dashboard to manually change songs.
This causes the screen to update to "Piece of Me"... albeit with a brief delay.
Very odd...
SiNJiN76 said:
If it still doesn't work...try another BT source.
Click to expand...
Click to collapse
I finally got it too work, but I had to get an app to help me out. I think it was called Bluetooth Manager or something. I forced it to accept the media and got it working. I was getting frustrated when even a factor reset didn't help.
Yes, I have the stuttering too on my Note 4. What can I do about it?
Note 4 note; note, Bluetooth.
redstar kachina said:
I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
Click to expand...
Click to collapse
This may not help but.. Got my Note 4 four days ago; had the Note 3. 3 Had 0 problems with Bluetooth; 30 ft. through walls, drops rare, auto connected to my car while I was in the house. Note 4 range 15 feet,, constant drops and fails to connect. Hoping to get another 3 or 4 from T-mobile but that has not happened yet. I'm good carrying both. The 4 makes calls (although the speaker is a downgrade. The 3 connects to all my stuff. just like the old days at work. :fingers-crossed:
This is what I'm using. No issues.
It's not super new. Just a decent deck. But, the rule is the newer the better with flagship phones:
Not sure if this is related or not - I have an open thread about blue tooth streaming issues with my car...
What I have found so far -
My car (2012 Subaru STi) has two methods to pair a blue tooth device... entering the setup through the steering wheel is the only way to save a device for auto connect and play, entering the setup through the head unit lets you save and select a phone to pair, but you must select pair each time you get into the car. If you do option #2, I have the call audio and media boxes always unchecked. - see if your car has a different method for primary user/secondary user blue tooth set up
and secondly, my main issue was that while listening to spotify my radio head unit would say BT-Audio Paused out of nowhere, when in fact, the spotify track still shows playing and the song is progressing.
after lots of troubleshooting I think this may be an issue to spotify itself and not my phone (I am now testing Pandora/other streaming media to see if they do the same interment freeze/odd stuff)
I've also been having problems with Bluetooth devices connected to my Note 4. Previously, I had been using an iPhone 6 and I didn't have any issues with these devices. Now, I'm experiencing connection problems with my Jawbone UP24, my Plantronics headset, or my Jaybird stereo earbuds, and other devices. Once I reboot my Note 4, the BT connection is usually back. But, sometimes I have problems even after I've rebooted the Note 4. If I power cycle my BT peripheral, I'm usually OK as well.
So - my question is: could it be possible that some of my Bluetooth peripherals (like my Jawbone UP24) may be causing some type of interference? Or, do I have faulty hardware?
Older Bluetooth Devices always seem to be hit or miss on the newer Samsung devices that have been coming out. May be its age being the factor, lol. :silly:
Hello,
I own a Hyundai I35 2014,
I have the phone connected via Bluetooth, and i can make and receive calls just fine, all is loud and clear.
But it will not play Music (not from YouTube, not from google Music) when i hit AD2P
I checked some forums and other sites, i tried unpairing, i tried force stop and remove data and clear cache, i tried to do almost anything - nothing worked.
i also do not have the "Media Audio" option under options in Bluetooth device properties (when you click the round icon next to the car device name) - but also ,
My brother has LG G3 (android 5.0) and he is ABLE to play music just fine - He also do not have the "Media Audio" option in bluetooth device properties.
Both phones properties look the same, but only the LG G3 is playing music once AD2P is chosen in the Car.
any help would be much appreciated.
thanks !
Sounds like a vehicle issue - most phones will not stream audio to a device which doesn't present it with the A2DP profile. Maybe you need to master reset your car's stereo or check with the dealership for a stereo FW update.
Ford just recently released an updated firmware for Sync and now I get mp3 metadata on the display and it auto-reconnects to BT after shutting the truck off.
I`v actually done that, but how can i blame the car when my brother's LG G3 works great with it, and my Wife's iPhone 6Plus works great as well ?
Just from a quick Google search it seems the bluetooth in that car (I'm gonna assume you have a Hyundai ix35, since no "i35" exists) is flaky and problematic.
I would call the dealer and ask if there's a system update to fix BT issues.
I've had an ongoing issue with my Pioneer head unit where it will stop working with Media Playback and continue to connect for call audio. Each time it does this I have to clear the Bluetooth memory on my Pioneer unit. Perhaps your Hyundai has a similar option? They you can repair the device and it should work.
Edit: I should add that this was never an issue with my previous 2 phones (a Samsung Captivate and Nexus 4).
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
Click to expand...
Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
Click to expand...
Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
Click to expand...
Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.
About 1 year ago I purchased a stereo for my car that allows me to connect via Bluetooth for music and phone calls. Everything had been working fine until about 2 weeks ago. My phone will connect to the stereo when I first start the car and will work as it should until the phone locks itself. It seems that the phone turns off Bluetooth when it locks. No new/additional apps have been installed in the past month or so. Although, the existing apps have been automatically updated during this time. Not sure if its relevant but the stereo is a Pioneer FH-X731BT; its an inexpensive head unit but I'm not sure that matters since it had worked fine for about a year.
A couple of tests I've tried;
1) Connect my S6 Active to a Bluetooth speaker and then stream from Pandora = seems to work OK, it doesn't stop when the phone locks
2) Connect my old Nexus 5 to my car stereo via Bluetooth and stream Pandora = seems to work OK, it doesn't stop when the phone locks
I don't understand how its possible to connect my S6 Active to a Bluetooth speaker and all is well but, when I connect it to my car stereo it stops playing music when the phone locks! And, I have tried multiple streaming resources as well as music that is stored on the phone with the same negative result.
It doesn't seem to be just a music playing issue; after the phone locks, phone calls are no longer directed through my stereo either.
I have no Task Killer app installed.
Samsung Galaxy S6 Active
SM-G890A
Android 7.0
Please help if you can. Thanks!
SOLVED - Wipe phone and start over.