Messenger Lollipop APN issue - Sprint HTC One (M7)

Since updating to Lollipop earlier this week Google Messenger has lost the ability to receive MMS messages. On Jelly Bean I was able to change the APN and receive them sporadically, but now they don't come in at all, they just say "downloading" and stay that way. The APN setting is no longer in the Messenger menu. I can find it in the mobile data settings menu, but it is greyed out. Has anyone experienced this? I Googled for a solution, but found nothing helpful yet.
Thanks in advance.

Well... If it makes you feel any better, I had similar issues. After switching to a lollipop ROM. I couldn't send or receive texts (SMS) but group and pics would go through (MMS). I searched and asked for days, tried to learn about APN's, made changes, gave up. Borrowed my daughter's old iPhone (hate it) until my contract is up in April. Then it'll be Verizon for me with either the M9 or N6. Wish you luck. If you come up with a solution, please post it. I would really like to have my M8 available for resale.

I've switched to Textra, which is similar to Messenger in enough ways that I'm good for now. If/when Messenger is updated next, I hope it'll work well enough to switch back to.

Just wanted to let you know that you're not alone. I had the issue with a replacement M7. MMS wouldn't send or download. The APN MMSC setting in the stock Messages app was "(not set)" and there is no way to set it.
I ended up using 8sms for texts and mms. I just flashed Lollipop from Kitkat and it's still the same.

Related

[Q] HELP! Messaging is broken

So I somehow borked messaging on my phone. Only it's deeper than that. Let's rewind a bit, shall we?
So about a week and a half ago, I started experimenting with different popup programs for SMS/MMS messages, since I'm not a big fan of how laggy chat heads can be with FB Messenger. I went through app after app comparing features until I settled on Glowfly. Everything seemed to be working fine until my sister tried to message me and my parents. It looked to me like she had just messaged me individually, and when I tried to send out a new group message with them all in it, I noticed it sent separate SMS messages to each person instead of a group MMS. And they didn't receive as a group message; it was all individual messages to them too. My first reaction was to uninstall Glowfly, but the damage was done. No matter what I've tried, this issue is persisting. I don't know if something messed up MMS settings on the network for me, or what, but even wiping and doing a clean install of roms (both stock and Sense) have the exact same issue, even if I don't restore anything with TIBU or install anything at all. The only thing I can think is that maybe it's pulling wrong MMS settings from Google, or it's something on the network acting screwy, but no one else is having this issue. Oh, and here's the weirdest part: I can still get MMS messages with pictures. So MMS is not flat-out broken. I just don't understand how it can persist through wipes and clean installs. Anyway, does anyone have any idea what could be happening?
Its not MMS, its not an included feature in 4.1, it got added in 4.2. Try Textra. Its in the play store. Has popups and group messaging built in. Super clean and stable texting app. My wife and mom have been using it on their firsts, and have had no issues at all. Hope that helps.
Sent from my Nexus 10 using xda app-developers app

MMS Issues: Phone or AT&T?

I've been having a lot of problems with MMS since picking up the Active and switching to AT&T.
I usually use Handcent, but right now it's pretty worthless when it comes to group messages or receiving a picture. in both the stock messaging app and Handcent settings I have it set to group messages, and to automatically download. when I receive an MMS, though, I still have to click on download (and they won't download at all in Handcent even after clicking).
say I receive a group text from someone and 3 other people respond. both apps now display 4 different entries, one for each person. if I open each individual's thread and click download (again just in the stock app) the messages will be removed from that individual's thread and then be added to a group thread.
this is pretty frustrating, and I really want it solved. is this an AT&T issue (I was on VZW riding the Droid train before) or something with the phone?
a little update on this:
sending of MMS is also way less than ideal, either not sending at all, or taking a really really long time. I tried to send a picture earlier and it took 40 minutes before it finally went through. my searching of the interwebs leads me to believe it's perhaps an APN issue? it would be strange if the default settings out of the box prevent it from working, though. anyone else have an issue with this?
MMS is horrible for me on Handcent, too. I have to open the stock Messaging app just to download an MMS and sometimes that doesn't work, either. I also tried AT&T Messages, but it won't ever even setup correctly.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4

Moto X group messaging.

So, I just upgraded from my old 4S to the moto x. i love it. It is really fast and snappy and does all the things i do exceptionally well.... except for one thing... group messaging. I can send messages out to a group, however when people reply to me the messages get sorted into separate threads from anyone on an android. it seems weird, and i have checked the MMS settings and they are all there. tried speaking with Motorola and they said it's working as intended. Was wondering if anyone else had this issue.
Also, i am on Verizon.
Thank you in advance,
-Jim
Just a heads up for anyone having this issue.
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
jimski427 said:
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
Click to expand...
Click to collapse
I like to try to get everyone on hangouts since almost everyone has a gmail account and it is multi-platform. I know that's not a solution to group messaging with the messaging app, but it's a great alternative I think.
Good idea,
yea, it is a good idea, i just feel like a **** telling all of my friends to use that for only me haha. this is working great and you can just use standard text messaging/mms.
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
DarthSudo said:
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
Click to expand...
Click to collapse
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
jimski427 said:
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
I have a verizon dev unit that is able to send and receive group MMS fine. So far I have only tested it with other phones on verizon though. Do you have the group messaging option turned on in the messaging settings?
Yup I went in and selected the group messaging option. The weird thing is that textra adds more options than my stock messaging app. Idk if its something that textra enables that for some reason I can't see in the normal settings. The pic with 17 at the end is my phone settings. The one with 66 is the textra app.
Sent from my XT1060
Replaced phone
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
I also use Textra for MMS, the stock messaging has never kept MMS in the same group for me on any of my phones. It is not a problem with the phone just Android's stock message app...kinda sucks, I've always hated it and I never use it. Textra is my newest favorite. Hoping Hangouts does a good job but until then I'm satisfied.
My group messaging worked just fine on stock messenger. Now with hangouts its still working just as good. Never really had a problen
Sent from my XT1060 using xda app-developers app
jimski427 said:
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
Click to expand...
Click to collapse
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
DarthSudo said:
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
Click to expand...
Click to collapse
I did not try a phone at the store, but it did follow me to a new moto x without even logging into any google accounts or anything. i unfortunately do not have any other phone that i could swap sims with to test this. It did work perfectly fine on my iphone 4s before though. Not sure if it was IOS messaging app fixing the issue with my network or not. It's odd that other apps seem to work perfectly fine though. At this point i'm going to wait for 4.4 and see if it works. VZW tech support in store and via phone have no clue.
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
LoffKat said:
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
Click to expand...
Click to collapse
Which computer application?
clankfu said:
Which computer application?
Click to expand...
Click to collapse
I'm assuming Motorola Connect. Same thing happened with me, but now with SMS Hangouts, everything is fine.

Hangouts MMS - Device or App Issue?

So I came across Hangouts, the messaging program created by Google. I really like the layout and decided to set it as my default SMS program. I got very used to it until I came across a time to send an MMS photo. It kept failing even with the highest bars in service. I Don't think it is the ROM I am running because I tried it on this and on the stock version of the HTC One. Has anyone else had this issue and know if it is an app issue or a device issue? There have been a few updates by Hangouts and none of them have seemed to do any justice.
Ive used hangouts sms since the day it launched. Pictures texts everything work. On data network and wifi. What rom are you running, tell some more about your setup if you require help.
RossKrowedom said:
Ive used hangouts sms since the day it launched. Pictures texts everything work. On data network and wifi. What rom are you running, tell some more about your setup if you require help.
Click to expand...
Click to collapse
Actually shortly after posting this I noticed there was an update for my Rom. After flashing it and attempting Hangouts MMS it is working now. Doesn't really explain why it didn't work on stock HTC One, but nonetheless it is running now.
lista94 said:
Actually shortly after posting this I noticed there was an update for my Rom. After flashing it and attempting Hangouts MMS it is working now. Doesn't really explain why it didn't work on stock HTC One, but nonetheless it is running now.
Click to expand...
Click to collapse
Ok excellent. Well doont question it, just roll with it haha. Glad it works though.

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.
I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.
Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...
it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

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