Database Develop

For those going to the Sprint Store

People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.

I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.

I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app

forgive my ignorance what discount is this?

WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
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that credit towards the business account ?

Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
Sent from my HTC ONE using xda app-developers app

How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium

lse4 said:
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
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It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.

toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
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the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..

I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app

WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
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ok new line

$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?

Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.

bummer, sprint sure treat loyal customers pretty well don't they

I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:

I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.

yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
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/must hold out
.*arrgh*
:silly::silly:

You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
Sent from my HTCONE using xda app-developers app

I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium

jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
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wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?

AT&T Nexus cost more??

**Warning** Kind of a long read but I'm curious to other peoples thoughts.
Wanted to share my experience today. I went into a Corporate AT&T store planning on upgrading to a 32GB MB Nexus 6 on the Next program. I'm good with it being carrier locked and I'll just remove the AT&T bloatware. I was excited that they had them in stock, however I noticed that the retail price was for $682.99 instead of $649 like Google has it for. I asked the rep and he was surprised and looked it up. I told him that other carriers were selling it for $649 also, and he verified it but couldn't explain it and mentioned that they can't match it either. I asked why do I want to pay like $30 more for it to be carrier locked and have bloatware installed (okay with it but not gonna pay for it).
At home, I called 611 to see if they would match it and see if they knew why. The first rep basically said that was the way it was and didn't really seem interested. The second time I called (I know now maybe I'm crazy but didn't think its right), I asked for their loyalty department cause I know they have more power. The guy there said he was being told that its not ATT but the Manufacture that is dictating the price. I told him that Motorola has it for $649 on their website and it doesn't make sense that they are letting everyone else sell it for one price and making AT&T sell it higher. Told them that I may change carriers if AT&T thinks that its good business practice to charge more then everyone else.
I want to point out that:
1. I was never rude or demanded anything. Just told them that I hope it gets pushed up and corrected.
2. Realize that this is a first world problem and I could just go purchase it from Google or somewhere else but I feel its the principle. Its not right to charge like $30 more and add to the fact that I would have paid higher taxes.
3. They still ended up not matching the price but did offer me a $50 discount off the contract price but told them I didn't want a contract.

The extra cost is for the high quality paint used for the death star logo on the back. (The one that comes off if you stare at it hard enough.)
Actually, I didn't mind the extra 30 for one simple reason: it didn't require waiting 6 to 20 weeks for moto to get stock and ship.
Sent from my Nexus 6 using Tapatalk

Ha on the paint. I'm still torn. Almost talked myself into going back and just pay for it.

You know what? I just bought a Nexus 6 from AT&T web ordering and I knew it was $30 more than everyone else, but you know what?! AT&T has them in stock and nobody else does!! Get over it. If you don't like it wait until Google has them on their site and then wait some more until they really have it and can send it to you! I had no problem getting mine from AT&T and I really didn't care that it has their logo on it!

ILuvRice said:
Ha on the paint. I'm still torn. Almost talked myself into going back and just pay for it.
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Do you going to leave a service because they charge 30 bucks for a device no one got in stock? Sound like a great business strategy for me... They know they can provide it today while others can in weeks. I will advice you go back

Appreciate the feed back. I realize that's it only like 30 bucks but there is also the added cost of paying taxes on 682 instead of 649. Not outrageous but still there. I doubt they are charging higher because they know they have them in stock. Especially when they are late to the game. They had to send their initial batch back. I wonder if this is fair to be who don't realize they are paying more. I noticed the price difference and accept the added cost, I'm okay with it but it's not fair to an unsuspecting customer.

Complain about it on at&t's Facebook page. The first person that contacts you probably won't be alot of help. They will eventually have someone else contact you. This person can help you. They gave me a $100 bill credit. I could have paid the balance of $582.99 plus tax but I chose to do the next 12 plan. So I paid $682.99 in order to do next and the $100 came off my monthly bill.

Well to update. I ended up going back and getting it. Really wanted to check it out and decided it was worth to walk out with it now. I hope its corrected still though. Now to run it through its paces before the 14 days are up. Like it so far. It is my first nexus device.

Mine was 249.99 with the 2 year contract.

$249.99 + $25 per month extra for 24 months = $849.99 + tax and upgrade / activation fees.

Best buy has the at&t n6 for 649 but the sprint n6 is 699 dosent make sense
Sent from my LG-D950 using XDA Free mobile app

That's interesting, on Sprints website its 648.

$50 credit

Just called tmo and was able to get a $50 credit due to the price drop and having bought the gs6 in the last 30 days. Give them a call if you recently picked up the phone before the price drop. Good luck.
Sent from my SM-G920T using XDA Free mobile app

Yeah but for all of us who bought it the first week and paid way more than we should have. We all get shafted. Nothing. No appreciation. A big fat one for us. Thanks T mobile.
Sent from my SM-G920T using Tapatalk

jonahtriangle said:
Yeah but for all of us who bought it the first week and paid way more than we should have. We all get shafted. Nothing. No appreciation. A big fat one for us. Thanks T mobile.
Sent from my SM-G920T using Tapatalk
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What are you talking about? That's what happens when you early adopt... at least you got a free year of netflix.

jonahtriangle said:
Yeah but for all of us who bought it the first week and paid way more than we should have. We all get shafted. Nothing. No appreciation. A big fat one for us. Thanks T mobile.
Sent from my SM-G920T using Tapatalk
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That's not exactly true... I've received $200 in TMO credit, $100 in Visa gift cards, three new phones, due to all the crediting, and four years of Netflix. Not to mention a 128GB device when I originally bought a 64GB one. You just need to be polite and they'll do anything for you. If one representative says no, hang up and call again.
Yes, I did adopt early. Preordered and had it delivered the very next day, on Friday.

I did not get netflix it was online only. I chose to get it at a store and no I did not get $100 Visa card or and upgrade to 128gb. Because I got mine full price the wee it came out. I even tried the $50 rebate for memorial day and was declined. I personally did not get one single promotional offer.
Sent from my SM-G920T using Tapatalk
---------- Post added at 01:24 PM ---------- Previous post was at 01:22 PM ----------
Oh and I was very polite but I was not persistant enough. Maybe if I had more time I could have gotten something.
Sent from my SM-G920T using Tapatalk

jonahtriangle said:
I did not get netflix it was online only. I chose to get it at a store and no I did not get $100 Visa card or and upgrade to 128gb. Because I got mine full price the wee it came out. I even tried the $50 rebate for memorial day and was declined. I personally did not get one single promotional offer.
Sent from my SM-G920T using Tapatalk
---------- Post added at 01:24 PM ---------- Previous post was at 01:22 PM ----------
Oh and I was very polite but I was not persistant enough. Maybe if I had more time I could have gotten something.
Sent from my SM-G920T using Tapatalk
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You should have tried the Netflix promo because it worked for any s6 within a time frame. They said it was only for pre-orders but it worked for both my phones I bought in store.

ThePagel said:
What are you talking about? That's what happens when you early adopt... at least you got a free year of netflix.
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where was this free year of netflix?!

masri1987 said:
where was this free year of netflix?!
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Samsungs had a website that you gave your imei and mac adress to verify your had a activated s6. After verification they emailed a Netflix code that put over a hundred dollar credit to your account.

ThePagel said:
Samsungs had a website that you gave your imei and mac adress to verify your had a activated s6. After verification they emailed a Netflix code that put over a hundred dollar credit to your account.
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wow i totally did not get any of this info!!! How can i reap the benefits now? I got mine the first week :\

masri1987 said:
wow i totally did not get any of this info!!! How can i reap the benefits now? I got mine the first week :\
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Well to be fair it was supposed to be only for pre-orders and they got a insert with the promo info. It just happened to work with non pre-ordered phones. I think it was worded like the first 50,000 pre orders get the Netflix promo.

ThePagel said:
Well to be fair it was supposed to be only for pre-orders and they got a insert with the promo info. It just happened to work with non pre-ordered phones. I think it was worded like the first 50,000 pre orders get the Netflix promo.
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lucky them!

I bought my S6 on release day in a T-Mobile store. I got the Netflix deal with no problem. My wife upgraded from the Note 4 to the S6 Edge about 2 weeks before the price drop ? I called and they took $100 from the overall EIP. I'm cool with that!
Sent from my SM-G920T using Tapatalk

to all those who got the phones on the first week of the launch
i was the first one to get the phone from a store on the launch day april 11
i was rejected for the $50 memorial day gift as it wasnt in their time frame for purchase on top of that people who got the phone a month later got the 64gb s6 for the price of 32 gb
so overall we were fools to get this phone on the first week
i wrote a letter to the customer relations @ Tmobile and they responded in a week saying the do understand the situation but cannot change the terms in the promotion , however they still went ahead and gave me a $50 credit on my bill

scorpio_bpl86 said:
to all those who got the phones on the first week of the launch
i was the first one to get the phone from a store on the launch day april 11
i was rejected for the $50 memorial day gift as it wasnt in their time frame for purchase on top of that people who got the phone a month later got the 64gb s6 for the price of 32 gb
so overall we were fools to get this phone on the first week
i wrote a letter to the customer relations @ Tmobile and they responded in a week saying the do understand the situation but cannot change the terms in the promotion , however they still went ahead and gave me a $50 credit on my bill
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Some of you might have been fools for buying within the first week but I can tell you right now I was not. I knew I was not going to get the best price and miss out on alot of deals by buying the first week, I just wanted the phone and didn't want to wait.

jonahtriangle said:
Yeah but for all of us who bought it the first week and paid way more than we should have. We all get shafted. Nothing. No appreciation. A big fat one for us. Thanks T mobile.
Sent from my SM-G920T using Tapatalk
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Are you really upset because you paid top dollar and bought it the very week it came out? Are you new to buying -anything-? That's how EVERYTHING works. when something new and shiny comes out it's expensive as crap, after the initial few weeks it slowly starts dropping in price until its outdated and massively cheap or not even on the market anymore. How is someone having to explain this to you?
Paradoxumical said:
That's not exactly true... I've received $200 in TMO credit, $100 in Visa gift cards, three new phones, due to all the crediting, and four years of Netflix. Not to mention a 128GB device when I originally bought a 64GB one. You just need to be polite and they'll do anything for you. If one representative says no, hang up and call again.
Yes, I did adopt early. Preordered and had it delivered the very next day, on Friday.
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I would -LOVE- for you to break down how all this occurred in a step by step format so others could benefit from your way of handling their customer service in the future if you'd be so kind please. Due to various issues with Tmobile screwing me over and me finally figuring it out (related to their "warranty" that doesnt warranty -anything-) and ongoing issues within my account, I was given a MASSIVE discount on the S6, 2 free phones and 200 dollars credit, but again that was mostly due to me realizing theyve been screwing me over for a -long- while, then not giving in until they evened the score properly. (Also got the netflix promo, but that was unrelated to their compensation)
jonahtriangle said:
I did not get netflix it was online only.
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The netflix promotion was available for any and all S6/Edges during the promo timeframe, I got mine in-store the day it came out and was able to use the online promo for netflix without issue
scorpio_bpl86 said:
to all those who got the phones on the first week of the launch
i was the first one to get the phone from a store on the launch day april 11
i was rejected for the $50 memorial day gift as it wasnt in their time frame for purchase on top of that people who got the phone a month later got the 64gb s6 for the price of 32 gb
so overall we were fools to get this phone on the first week
i wrote a letter to the customer relations @ Tmobile and they responded in a week saying the do understand the situation but cannot change the terms in the promotion , however they still went ahead and gave me a $50 credit on my bill
Click to expand...
Click to collapse
I'm all for trying to get freebies and do it myself regularly, but if you are -honestly- upset that you got "screwed" over because you didn't get a cheaper price or special goodies on an initial release purchase, you're just being silly. that's how EVERYTHING works. the early adopters get the highest price and often buggy product in return for being "The first of the first". how does anyone not get that? It happens with quite literally everything, with technology being a leader in example.

Will T-mobile let us keep the note 7 for free?

Will they let us keep it and refund us and make us eligible for an upgrade, like some Verizon customers have stated?

My mother always told me (nothing in life is free) lol
Sent from my SM-N930T using Tapatalk

ronattack said:
Will they let us keep it and refund us and make us eligible for an upgrade, like some Verizon customers have stated?
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Let you keep it AND refund you? Not very likely. And since every Note 7 in the field is a litigation ticking time bomb, I doubt they'd want you to keep it either.
I've railed about T-Mobile's horrible customer service throughout this ordeal. But the fact is: T-Mobile is the middle man here. Morally speaking they hold an obligation to their customers. Legally, not so much. That said, I don't see them doing much that Samsung won't reimburse them for.

ronattack said:
Will they let us keep it and refund us and make us eligible for an upgrade, like some Verizon customers have stated?
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Verizon isn't letting you keep the phone.. they're telling you to ship it to Samsung and letting Samsung be responsible for the return of devices. If owners decide to keep it, then I'm not sure what happens after that but I'm pretty sure it won't be a free phone.
Sent from my SM-N930T using Tapatalk

shook187 said:
Verizon isn't letting you keep the phone.. they're telling you to ship it to Samsung and letting Samsung be responsible for the return of devices. If owners decide to keep it, then I'm not sure what happens after that but I'm pretty sure it won't be a free phone.
Sent from my SM-N930T using Tapatalk
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I just checked T-Mobile and Verizon's website. Their instructions are pretty much identical. Bring the phone to the store for either an exchange or refund. It's not surprising that Verizon is more ****ed up about what to do than T-Mobile is.
http://www.samsung.com/us/note7recall/

Found this out at a TMO store when the first recall happened. IF your Note 7 was "lost or stolen" you'd have to pay the $175 deductible BUT that deductible went towards the cost of the replacement phone...let that sink in for a minute. Of course your "lost or stolen" phone would be blacklisted on the Tmo Network.
This was only for the Note 7.
BTW if you damaged or damage your Note 7, you do NOT have to pay an insurance fee due to the recall. You get a Get Out Of Jail Free card with this one.

douger1957 said:
I just checked T-Mobile and Verizon's website. Their instructions are pretty much identical. Bring the phone to the store for either an exchange or refund. It's not surprising that Verizon is more ****ed up about what to do than T-Mobile is.
http://www.samsung.com/us/note7recall/
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That's old news buddy... Verizon is giving instant refunds and removing phones off customers accounts having Samsung responsible for retreating phones.
Sent from my SM-N930T using Tapatalk

shook187 said:
That's old news buddy... Verizon is giving instant refunds and removing phones off customers accounts having Samsung responsible for retreating phones.
Sent from my SM-N930T using Tapatalk
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Then maybe Verizon should update their website. I take that as their official word over whatever some flunky customer service rep says.

. Every t mobile Customer should have their EIP closed so it's a free phone yes.... o Checked my t mobile online account today and it says that I paid off my EIP. Called the customer rep and she told me I don't have any EIP. Now it's time for some rooting lol

phenixof4 said:
. Every t mobile Customer should have their EIP closed so it's a free phone yes.... o Checked my t mobile online account today and it says that I paid off my EIP. Called the customer rep and she told me I don't have any EIP. Now it's time for some rooting lol
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I already updated to the latest firmware, so rooting is out for me if I keep this phone through any eventuality. Oculus disabled the Gear VR, so I can't use that! Then there is always the small but ever present danger this phone could go up in smoke, probably at the worst possible time! What's more, Engadget says production has been 'permanently' halted, so, if true, no hope of a third 'fixed' version! Nothing else out there that I want, so, so depressing!:crying:

Deleted

RaymondPJR said:
I already updated to the latest firmware, so rooting is out for me if I keep this phone through any eventuality. Oculus disabled the Gear VR, so I can't use that! Then there is always the small but ever present danger this phone could go up in smoke, probably at the worst possible time! What's more, Engadget says production has been 'permanently' halted, so, if true, no hope of a third 'fixed' version! Nothing else out there that I want, so, so depressing!:crying:
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Then there's the chance that they'll shut your service off by the IMEI.

Wow, if this true x-mas coming early this year, I can always use tablet and still have my N3 for phone calls, my only regret is updating the phone to latest firmware (seems I can't learn this lesson, don't fix it if it ain't broke, updates are mostly not for my benefit), I wish I could root it now, more than ever. If I was rooted I could change IMEI to one of my older phones, I'm such an idiot for updating.

Nope, but I can confirm they let you keep EVERYTHING it came with. Just swapped mine for the S7edge again. They gave me the pen as a keepsake...lol, and didn't want the box or anything else.

LOL

phenixof4 said:
. Every t mobile Customer should have their EIP closed so it's a free phone yes.... o Checked my t mobile online account today and it says that I paid off my EIP. Called the customer rep and she told me I don't have any EIP. Now it's time for some rooting lol
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Not mine. It still showing up on my account.

Eip still showing up on mine too...i dont want a refund lol I want my note 7 with future updates and support. This blows. I really hate downgrading. T mobile did tell me there isn't a time frame for a return/refund. So I'm keeping it at least until the beginning of the year or given a time limit. I also heard they are releasing the s7 edge in blue coral. I make swap the note 7 out for that if we can't keep these notes for free (which I doubt)

but if the phone is lost or stolen, are they going to charge you full price for it? all those returned phones should be going to landfill and I'm not sure they will be paying for shipping back to Samsung, which could be dangerous all by itself. Also, I'm not a lawyer but if they keep charging you for the phone, they keep the sale of the phone valid and possibly liability attached to that sale. If the sale is void and you're instructed to return the phone either to Samsung or Tmo store, then I would think liability would shift to person not following the instructions? I don't know, but we will see soon. I also don't think there should be a time limit, so what happens if I return the phone 6 months from now? In 10 months we should have Note 8 (or whatever rebranding they come up with). I'm going to wait and see, I think I have higher chance of getting injured by texting distracted driver than my phone catching fire and I wouldn't even dream of not driving anymore.

RaymondPJR said:
I already updated to the latest firmware, so rooting is out for me if I keep this phone through any eventuality. Oculus disabled the Gear VR, so I can't use that! Then there is always the small but ever present danger this phone could go up in smoke, probably at the worst possible time! What's more, Engadget says production has been 'permanently' halted, so, if true, no hope of a third 'fixed' version! Nothing else out there that I want, so, so depressing!:crying:
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I so agree i am torn to stay with samsung or maybe try the new LG V20 but no other phone out there says damn i need to have that like the Note 7, I am thinking of going to the Samsung Galaxy S7 Edge or just back to Note 5 because at this point i got the Gear fit 2 the Gear VR and the 256gig card was just shipped so best bet is just to stay with Samsung and wait till something better comes out.

douger1957 said:
Let you keep it AND refund you? Not very likely. And since every Note 7 in the field is a litigation ticking time bomb, I doubt they'd want you to keep it either.
I've railed about T-Mobile's horrible customer service throughout this ordeal. But the fact is: T-Mobile is the middle man here. Morally speaking they hold an obligation to their customers. Legally, not so much. That said, I don't see them doing much that Samsung won't reimburse them for.
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I've had exceptional customer service with them through this ordeal. The local store wouldn't refund me for my LED case or Seidio case since it wasn't purchased from their store. I made a call to T-Mobile and told them I wasn't pleased with the experience and was credited on my bill for the two cases - just asked me how much I paid for them.

Last Day For Full Refund

Does anyone know if there is a time line to return Note 7 for full refund? I would like to keep note 7 as long as I can or at least closer to S8 release, but I'm worried that if I wait too long I won't get full refund for Note 7.

Samsing has said anything.
Ive been to a few tmobile stores and they act like its already over but its not. By law they have to take it until samsung says other wise.
But samsung is sending out updates to shut down the phone. And updating there apps to not work with the note 7

Its a recall and I cant remmber a recall having an end date. Also I am sure you will be notified if there is a date that ends it all dont ya think

att told me that last day is the last day of 2016

thecavemankevin said:
att told me that last day is the last day of 2016
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Wow really. I wonder if there is a deadline for Tmobile. I would call and ask but I think they would give me some BS answer to make me return my phone sooner.

xile6 said:
Samsing has said anything.
Ive been to a few tmobile stores and they act like its already over but its not. By law they have to take it until samsung says other wise.
But samsung is sending out updates to shut down the phone. And updating there apps to not work with the note 7
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"Act like its over" do you mean they are not giving full refunds anymore?

fishfinder333 said:
"Act like its over" do you mean they are not giving full refunds anymore?
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Just came back from tmobile. Did my girls phone.
They refunded the tax and downpayment.
The payments made on the phone are to be refunded as bill credit.
Said its just how there system works.
So if you keep your phone for 6 or 7 more months. You wont get cash back your get.
The note 7will be removed from your EIP acount.
Whatever payments that where made will be refund to your bill.
So if you paid your phone down to $400.
Your get the total $850 remove from your eip.
Then they will add $400 credit to your bill account.
So you wont have to pay your bill for a while.
Now my case is different since samsung is suppose to be sending me the phone. Idk if there going to remove it from my account andnadd the s7 edge or what. Just gotta wait and see

xile6 said:
Just came back from tmobile. Did my girls phone.
They refunded the tax and downpayment.
The payments made on the phone are to be refunded as bill credit.
Said its just how there system works.
So if you keep your phone for 6 or 7 more months. You wont get cash back your get.
The note 7will be removed from your EIP acount.
Whatever payments that where made will be refund to your bill.
So if you paid your phone down to $400.
Your get the total $850 remove from your eip.
Then they will add $400 credit to your bill account.
So you wont have to pay your bill for a while.
Now my case is different since samsung is suppose to be sending me the phone. Idk if there going to remove it from my account andnadd the s7 edge or what. Just gotta wait and see
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this is exactly how it works... thanks
Not an expert on recalls but cant see a deadline on something that the company and various organizations say need to be fixed or removed for safety purposes. It's Samsung who has to pay T-Mobile so dont think T-Mobile is too worried bout that