Advice & Assistance required on HTC One M7.... Plz - One (M7) Q&A, Help & Troubleshooting

Hi there
I need some advice please. I have a HTC One M7 that is locked to Vodafone UK.
What i would like to do is reflash the phone so there is new software and the phone has no vodafone software on the phone.
I do apologise for the lack of termanology but i am new'ish to this area.
Please can anyone guide me in the right direction....
Thank you

amebb said:
Hi there
I need some advice please. I have a HTC One M7 that is locked to Vodafone UK.
What i would like to do is reflash the phone so there is new software and the phone has no vodafone software on the phone.
I do apologise for the lack of termanology but i am new'ish to this area.
Please can anyone guide me in the right direction....
Thank you
Click to expand...
Click to collapse
That depends if you don't mind your warranty being void, you can either unlock the boot loader and flash a custom Rom or, get s-off, which will cost $25 and run an unbranded international ruu, either way your warranty will be void.

Hi there
The warranty is void anyways. I am not too bothered about that. I just want to get rid of Vodaphone presence on my phone and install a fresh copy of android.
Thanks

amebb said:
Hi there
The warranty is void anyways. I am not too bothered about that. I just want to get rid of Vodaphone presence on my phone and install a fresh copy of android.
Thanks
Click to expand...
Click to collapse
Ok, I feel your pain, I used to be on Vodafone UK firmware too so I know the bloat your talking about.
I paid for the s-off way myself, but there's no shame if you don't want to, it just makes things a bit easier and you can modify more.

Personally talking i think Vodafone just goes too far with its 'bloating' software and really there is NO need for it all.
What i am rtying to do is to unlock the phone and then install a fresh copy of android (not sure what version yet).
So, first step is to get 'S-OFF'.............. i will see how to get that done....
cheers

amebb said:
Personally talking i think Vodafone just goes too far with its 'bloating' software and really there is NO need for it all.
What i am rtying to do is to unlock the phone and then install a fresh copy of android (not sure what version yet).
So, first step is to get 'S-OFF'.............. i will see how to get that done....
cheers
Click to expand...
Click to collapse
Do you know how to use adb and fastboot ? Do you also have your phone drivers installed on your computer ?
Once all that's done, or if you can post the info listed in your bootloader then we can tell you which s-off tool to use, it depends on which hboot you have on your phone.
To get to the bootloader, hold down the power button till the restart menu pops up, select restart, whilst the phone is going off, hold the volume down button, don't let go until your in the bootloader, post all that info on that screen here.

Related

Am I right in thinking...

Hi all, sorry for being such a newbie, but...
I want to buy a Diamond locked to the Orange network, UK. Am I right in thinking the following...
1) The only way to get this phone unlocked is to pay for software (As mentioned elsewhere on this forum).
2) Once unlocking software is purchased, it comes with other software which de-brands the phone and replaces the Orange firmware with the HTC original (or at least, a cooked version thereof).
Thanks for all help received !!!
P.S. I did try searching for these answers myself on the forum, but kinda lost the will to live whilst reading page 6 of a 16-page thread, in which people appeared to contradict one another - So I thought I would just ask the experts and get a simple yes / no !
1) Not strictly the only way, but the simplest and cheapest.
2) No, you can leave as is, or you can just put whatever you like in it, and that's whether or not it's locked to Orange...
I'm still locked to Orange (no intention of changing given the great deal I got), and I've already flashed to the latest HTC original 1.93.405.1, I've tried a variety of radios, and am currently back to 1.00.25.05, (the phone originally came from Orange with a 1.00.25.03 Radio).
1. why get a phone from orange and then want to unlock it.why not use it on orange.
2.you can use any rom on here with it locked to orange.i use swiftbl 6.0 and
mines still locked to orange.just follow instuctions on how to flash rom on here.it is easy dont worry about it.
964rs777 said:
1. why get a phone from orange and then want to unlock it.why not use it on orange.
2.you can use any rom on here with it locked to orange.i use swiftbl 6.0 and
mines still locked to orange.just follow instuctions on how to flash rom on here.it is easy dont worry about it.
Click to expand...
Click to collapse
1. Because, obviously, his intention is so.
Hi,
Thanks for all the help.
I didn't make myself very clear above. What I was trying to say was that I am going to buy a phone which is (briefly) used, but comes with a 1-year guarantee. At present the phone is locked to Orange and I wanted to unlock it and rebrand it because...
1) Orange are alot dearer unless you tie yourself into a (min)12 month contract
[Something which I def. dont want to do !]
AND
2) Orange usually (or at least used to) personalize a phones firmware with their own menu system/ icons etc. Which again, I don't want, because the phones original/generic firmware is usually better IMHO.
I was hoping that the unlocking & de-branding may simply have been a case of flashing the phone using existing software - but oh well !!!
Actually, just a thought - the Orange phones do come locked don't they ?
Orange phones are locked, yes. But with the Diamond, it's unbranded so no real need to flash the ROM unless you want to improve upon it's working speed
Flashing the ROM is pretty easy and all the software is free and available on this site in the ROMs section.
Unlocking the phone means paying for an unlock code which isn't usually that expensive.
keep in mind that this will void your warranty too
But with the Diamond, it's unbranded
Click to expand...
Click to collapse
Excellent that makes a nice change !
keep in mind that this will void your warranty too
Click to expand...
Click to collapse
Is there no way of backing up the original rom before overwriting it ?
Thanks

warranty ?

I have a XZ with locked Bootloader branded with T-mobile Germany, i rooted it and i did a restore from Seus but after that i discovered that the new Software is not a branded one and there is nothing at all from all the sh.... T-mobile Software, but now the Volume up and Down are not working anymore, i have to bring it back to t-mobile, do you think that i lost the warranty?
Is there a way to get the Original branded Software again ?
No Answer ?
zakwak said:
No Answer ?
Click to expand...
Click to collapse
I can guess, because of your thread title not being very helpful, everyone is avoiding this thread... should've put something like, "where can I get original ROM?" or something in those lines, therm "warranty" is a &*(# up...
OT, I do think your Warranty is void, if you show up with rooted phone.
#1 connect your Phone to PC and try restoring the software via SEUS, if not... then #2
#2 Try looking around Original Android Development section . There ought to be the original ROM for it.
Restore via Seus is working but not the branded one from T-mobile? No Root on it now but i am afraid that they will not accept it!
zakwak said:
Restore via Seus is working but not the branded one from T-mobile? No Root on it now but i am afraid that they will not accept it!
Click to expand...
Click to collapse
try saying something didnt work, so you tried SEUS restore on it first, and hence that's the reason for de-branding... I don't know **** about branded phones... here in HK all phones are unlocked from Sony store

[Q] Any reason to re-lock & unroot, plus couple of noob questions

Hi - so I recently installed AR HD 11.5, but I'm wondering now that I've done that is there any compelling reason to re-lock the bootloader? What about un-rooting... any reason to do that after I've done what I needed to whilst being rooted?
Finally, a couple of noobish questions... 1) what's the difference between unlocking the bootloader & S-ON/S-OFF? I guess I was thinking they were one and the same thing, but some of the reading I've done imply they are in fact different things. If someone could please provide a brief explanation I would appreciate it. 2) why are some people concerned about being able to flash the latest OTA update if they have a custom ROM installed? I mean, won't any custom ROM pretty quickly catch up or even surpass the latest available OTA update? For example, that's one of the reasons I chose to go with AR HD because it's already using 4.2.2 instead of 4.1.2 that came with my phone.
Thanks in advance
Drvylyne said:
Hi - so I recently installed AR HD 11.5, but I'm wondering now that I've done that is there any compelling reason to re-lock the bootloader? What about un-rooting... any reason to do that after I've done what I needed to whilst being rooted?
Finally, a couple of noobish questions... 1) what's the difference between unlocking the bootloader & S-ON/S-OFF? I guess I was thinking they were one and the same thing, but some of the reading I've done imply they are in fact different things. If someone could please provide a brief explanation I would appreciate it. 2) why are some people concerned about being able to flash the latest OTA update if they have a custom ROM installed? I mean, won't any custom ROM pretty quickly catch up or even surpass the latest available OTA update? For example, that's one of the reasons I chose to go with AR HD because it's already using 4.2.2 instead of 4.1.2 that came with my phone.
Thanks in advance
Click to expand...
Click to collapse
1. sOFF permits various additional commands like fastboot flash etc.
In short you get even more freedom
Search on google :- ''why do we need to sOFF'' there is a link on ARHD blog that explains this in detail
2. The answer to your 2nd question is very simple.
To get back to full stock- as if you havent done anything to it(no root sOFF unlock etc.) So as to gain warrenty
Hit thanks if i helped you
Sent from my HTC One using xda app-developers app
prunzzz said:
1. sOFF permits various additional commands like fastboot flash etc.
In short you get even more freedom
Search on google :- ''why do we need to sOFF'' there is a link on ARHD blog that explains this in detail
2. The answer to your 2nd question is very simple.
To get back to full stock- as if you havent done anything to it(no root sOFF unlock etc.) So as to gain warrenty
Hit thanks if i helped you
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I did some more reading on S-Off as you suggested and it doesn't sound necessary or really worthwhile to me. As long as I can put a custom ROM on, as I've already done, then I don't see the need for S-Off as it sounds like it's just inviting trouble if you don't know what you're doing (which I admittedly don't).
Also, I don't see why anyone would ever want to go back to full stock. I read that even if you unlock and put a custom ROM on your phone that it is still covered under warranty and that it's up to the manufacturer and/or carrier to prove that the act of doing one of those things is what actually caused the phone to malfunction thus requiring warranty repair.
Drvylyne said:
I did some more reading on S-Off as you suggested and it doesn't sound necessary or really worthwhile to me. As long as I can put a custom ROM on, as I've already done, then I don't see the need for S-Off as it sounds like it's just inviting trouble if you don't know what you're doing (which I admittedly don't).
Also, I don't see why anyone would ever want to go back to full stock. I read that even if you unlock and put a custom ROM on your phone that it is still covered under warranty and that it's up to the manufacturer and/or carrier to prove that the act of doing one of those things is what actually caused the phone to malfunction thus requiring warranty repair.
Click to expand...
Click to collapse
90% of people have no need for s off...since HTC let us install kernels via recovery ...now barely any people need s off... I think in Europe it doesn't matter if you unlocked and etc..you're still covered... Here in the states ...they can be a holes
I used S-Off to convert my AT&T One software to Developer edition software, then returned it to S-On. Now running totally stock developer version software, eliminates AT&T bloat and hoping I get updates a bit sooner than I would have with AT&T version.
With S-OFF you can flash kernels from the phone. S-ON you would have to do it maunally via fastboot.
Sent from my HTC One using Tapatalk 4 Beta
Drvylyne said:
I did some more reading on S-Off as you suggested and it doesn't sound necessary or really worthwhile to me. As long as I can put a custom ROM on, as I've already done, then I don't see the need for S-Off as it sounds like it's just inviting trouble if you don't know what you're doing (which I admittedly don't).
Also, I don't see why anyone would ever want to go back to full stock. I read that even if you unlock and put a custom ROM on your phone that it is still covered under warranty and that it's up to the manufacturer and/or carrier to prove that the act of doing one of those things is what actually caused the phone to malfunction thus requiring warranty repair.
Click to expand...
Click to collapse
So you got the answer of your 1st question
Now the answer for 2nd one is very simple, though what you said about warrenty is right,
But still many times its always better to have a full stock for warrenty or replacement (by "better" i mean you dont have to prove anything to the service center)
Hit THANKS if i helped you
Sent from my HTC One using xda app-developers app
squabbi said:
With S-OFF you can flash kernels from the phone. S-ON you would have to do it maunally via fastboot.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Wrong I believe with updated HTC dev for the one...HTC unlocked that for us
Basically don't S off if you don't know what it does. It bypasses security checks and allows access to all phone partitions that if applyed wrong could brick your phone. Just flashing roms doesn't require s off
Example of mistake
Fastboot flash hboot recovery.img
This would brick your phone if you had s off, s on would deny write access!!
IF YOUR recive HELP FROM SOMEONE BE GRATEFUL AND HIT THANKS!!!
Sent from my HTC One using xda app-developers app
a box of kittens said:
Wrong I believe with updated HTC dev for the one...HTC unlocked that for us
Click to expand...
Click to collapse
Oh sorry. I was basing that off the One X. I S-OFF'd my One because I thought that without S-OFF I couldn't flash a kernel.
Sent from my HTC One using Tapatalk 4 Beta

Can I return to T-Mobile (US) stock everything?

Hey Guys,
So I am need of a bit of help and guidance. I currently have a HTC One 32Gb Silver from T-Mobile (US). I need to return my phone for warranty exchange but so far I have put several different roms, TWRP recovery, perm root, and obv unlocked bootloader. I need to return everything to how it was out of the box. I made a backup of my stock rom way back in May after I unlocked the bootloader. I know generally people would use an RUU but I do not think there is one for T-Mobile US. So I just need some guidance on how to put back factory recovery, and then relock bootloader without T-Mobile it was ever unlocked. I believe this can be achieved thru S-OFF then S-On back on again after you fix the "re-locked" and "tampered". If someone can walk me through how to properly do this and the files I would need I give you huge gratitude.
-TAB
theamazingbeat said:
Hey Guys,
So I am need of a bit of help and guidance. I currently have a HTC One 32Gb Silver from T-Mobile (US). I need to return my phone for warranty exchange but so far I have put several different roms, TWRP recovery, perm root, and obv unlocked bootloader. I need to return everything to how it was out of the box. I made a backup of my stock rom way back in May after I unlocked the bootloader. I know generally people would use an RUU but I do not think there is one for T-Mobile US. So I just need some guidance on how to put back factory recovery, and then relock bootloader without T-Mobile it was ever unlocked. I believe this can be achieved thru S-OFF then S-On back on again after you fix the "re-locked" and "tampered". If someone can walk me through how to properly do this and the files I would need I give you huge gratitude.
-TAB
Click to expand...
Click to collapse
I can't walk you through the steps, but you'll find more assistance in the T-Mobile HTC One forum. The official T-Mobile RUU is actually available now and can be found here:
http://forum.xda-developers.com/showthread.php?t=2375223
Sent from my Nexus 7 (2013) using XDA Premium
theamazingbeat said:
Hey Guys,
So I am need of a bit of help and guidance. I currently have a HTC One 32Gb Silver from T-Mobile (US). I need to return my phone for warranty exchange but so far I have put several different roms, TWRP recovery, perm root, and obv unlocked bootloader. I need to return everything to how it was out of the box. I made a backup of my stock rom way back in May after I unlocked the bootloader. I know generally people would use an RUU but I do not think there is one for T-Mobile US. So I just need some guidance on how to put back factory recovery, and then relock bootloader without T-Mobile it was ever unlocked. I believe this can be achieved thru S-OFF then S-On back on again after you fix the "re-locked" and "tampered". If someone can walk me through how to properly do this and the files I would need I give you huge gratitude.
-TAB
Click to expand...
Click to collapse
Gain Soff
Turn off the tamper stuff
Flash RUU
Everything will appear stock
once the new revone comes out you can go back to s-on and it really is all stock
BableMan said:
Gain Soff
Turn off the tamper stuff
Flash RUU
Everything will appear stock
once the new revone comes out you can go back to s-on and it really is all stock
Click to expand...
Click to collapse
So let's say I already called T-Mobile and I need to return my phone within 7 days what do I do now?
theamazingbeat said:
So let's say I already called T-Mobile and I need to return my phone within 7 days what do I do now?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2381817
Look at second post and follow his instructions...worked like a charm S-OFF and put back to S-ON is available now

HTC is messed up need to restore!

Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
If you really think it's that you're better off getting some tiny jewlers screwdrivers and see if you can pop it back up because otherwise your warranty is void
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Click to expand...
Click to collapse
That's the thing I'm not sure whether my phone constantly rebooting is a hardware problem or a software one. Also say if I was to use an RUU that wasn't 100% like what I needed what would be the risks ?
alray said:
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
Click to expand...
Click to collapse
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Rsdhillon said:
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Click to expand...
Click to collapse
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
http://www.htc1guru.com/dld/guru_reset_m7_3-62-401-1-zip/
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Seanie280672 said:
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Click to expand...
Click to collapse
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Rsdhillon said:
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Click to expand...
Click to collapse
first you mention TWRP 2.6.3.0 update it to 2.6.3.3
if you have a TWRP backup restore it
if you use the guru reset you flash it from twrp
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Also guys how can i get the zip file onto the phone seeing as using the USB isn't working. Do i need to push it onto the phone? if so how?
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Click to expand...
Click to collapse
what happened to the backup option ?
Rsdhillon said:
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Click to expand...
Click to collapse
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >> http://www.htc1guru.com/downloads/stock-rom-downloads/
clsA said:
what happened to the backup option ?
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >>
I could do the backup option yeah, but I do want to unroot it and have it how it was new , mainly for OTA, thanks for the link ill check it out. I'm just worried ill mess up my phone even more, i dont have a lot of experience with androids.
I checked the video , and the guy already had the zip phone on his phones's memory , seeing as i cant use a USB to transfer it how would i get it on there?
Click to expand...
Click to collapse

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