warranty ? - Xperia Z Q&A, Help & Troubleshooting

I have a XZ with locked Bootloader branded with T-mobile Germany, i rooted it and i did a restore from Seus but after that i discovered that the new Software is not a branded one and there is nothing at all from all the sh.... T-mobile Software, but now the Volume up and Down are not working anymore, i have to bring it back to t-mobile, do you think that i lost the warranty?
Is there a way to get the Original branded Software again ?

No Answer ?

zakwak said:
No Answer ?
Click to expand...
Click to collapse
I can guess, because of your thread title not being very helpful, everyone is avoiding this thread... should've put something like, "where can I get original ROM?" or something in those lines, therm "warranty" is a &*(# up...
OT, I do think your Warranty is void, if you show up with rooted phone.
#1 connect your Phone to PC and try restoring the software via SEUS, if not... then #2
#2 Try looking around Original Android Development section . There ought to be the original ROM for it.

Restore via Seus is working but not the branded one from T-mobile? No Root on it now but i am afraid that they will not accept it!

zakwak said:
Restore via Seus is working but not the branded one from T-mobile? No Root on it now but i am afraid that they will not accept it!
Click to expand...
Click to collapse
try saying something didnt work, so you tried SEUS restore on it first, and hence that's the reason for de-branding... I don't know **** about branded phones... here in HK all phones are unlocked from Sony store

Related

Am I right in thinking...

Hi all, sorry for being such a newbie, but...
I want to buy a Diamond locked to the Orange network, UK. Am I right in thinking the following...
1) The only way to get this phone unlocked is to pay for software (As mentioned elsewhere on this forum).
2) Once unlocking software is purchased, it comes with other software which de-brands the phone and replaces the Orange firmware with the HTC original (or at least, a cooked version thereof).
Thanks for all help received !!!
P.S. I did try searching for these answers myself on the forum, but kinda lost the will to live whilst reading page 6 of a 16-page thread, in which people appeared to contradict one another - So I thought I would just ask the experts and get a simple yes / no !
1) Not strictly the only way, but the simplest and cheapest.
2) No, you can leave as is, or you can just put whatever you like in it, and that's whether or not it's locked to Orange...
I'm still locked to Orange (no intention of changing given the great deal I got), and I've already flashed to the latest HTC original 1.93.405.1, I've tried a variety of radios, and am currently back to 1.00.25.05, (the phone originally came from Orange with a 1.00.25.03 Radio).
1. why get a phone from orange and then want to unlock it.why not use it on orange.
2.you can use any rom on here with it locked to orange.i use swiftbl 6.0 and
mines still locked to orange.just follow instuctions on how to flash rom on here.it is easy dont worry about it.
964rs777 said:
1. why get a phone from orange and then want to unlock it.why not use it on orange.
2.you can use any rom on here with it locked to orange.i use swiftbl 6.0 and
mines still locked to orange.just follow instuctions on how to flash rom on here.it is easy dont worry about it.
Click to expand...
Click to collapse
1. Because, obviously, his intention is so.
Hi,
Thanks for all the help.
I didn't make myself very clear above. What I was trying to say was that I am going to buy a phone which is (briefly) used, but comes with a 1-year guarantee. At present the phone is locked to Orange and I wanted to unlock it and rebrand it because...
1) Orange are alot dearer unless you tie yourself into a (min)12 month contract
[Something which I def. dont want to do !]
AND
2) Orange usually (or at least used to) personalize a phones firmware with their own menu system/ icons etc. Which again, I don't want, because the phones original/generic firmware is usually better IMHO.
I was hoping that the unlocking & de-branding may simply have been a case of flashing the phone using existing software - but oh well !!!
Actually, just a thought - the Orange phones do come locked don't they ?
Orange phones are locked, yes. But with the Diamond, it's unbranded so no real need to flash the ROM unless you want to improve upon it's working speed
Flashing the ROM is pretty easy and all the software is free and available on this site in the ROMs section.
Unlocking the phone means paying for an unlock code which isn't usually that expensive.
keep in mind that this will void your warranty too
But with the Diamond, it's unbranded
Click to expand...
Click to collapse
Excellent that makes a nice change !
keep in mind that this will void your warranty too
Click to expand...
Click to collapse
Is there no way of backing up the original rom before overwriting it ?
Thanks

[Q] Flashing ROM + Bootloader Xperia T

Hey guys, I am fairly new to the android phones, (recently came from an iPhone) but I had heard so much about the freedoms with the Android os so I decided to switch.
I purchased the Sony Xperia T (LT30a) locked on the Bell mobility LTE network. I have really wanted to unlock the bootloader, so when I went in to check it said "Bootloader Unlock Allowed: NO". after some searching I read that it was my carrier preventing the bootloader from being unlocked, and that if I followed the following simple steps, it would change the message to :"Bootloader Unlock Allowed: YES". so here is what I did:
1. Flashed a Generic firmware to my phone (ICS it was a uk generic) which then changed my model number in "About phone" from LT30a to LT30p and removed all the bell branding.
2. Using an IMEI number, i was able to get an unlock code and unlocked the phones sim card to work on any network, and have tested and it does work.
the problem I am having is that even after doing this, the bootloader is still "locked" and can not be unlocked. I have taken a look at the methods for the test pin, but that involves removing the battery to view the motherboard, which sucks because this phone the battery is not removable. if anyone know a free or paid way to unlock the bootloader on the Xperia T LT30a or LT30p models, please let me know! thanks.
I dont know where you read that, but it is wrong and there is no way to change that message.
If it says no, then your bootloader can not be unlocked.
Its not Sony's fault, its not googles fault, its Bells fault for being a dev unfriendly provider.
Test point method will not work even if we could remove the battery, that loophole has been closed in 2012 devices.
gregbradley said:
I dont know where you read that, but it is wrong and there is no way to change that message.
If it says no, then your bootloader can not be unlocked.
Its not Sony's fault, its not googles fault, its Bells fault for being a dev unfriendly provider.
Test point method will not work even if we could remove the battery, that loophole has been closed in 2012 devices.
Click to expand...
Click to collapse
ok well thank you very much! I guess my next question is.. is there any way at all to install a custom ROM such as cyanogen mod 10 ? or if you know of any better ones while my bootloader is locked?
Robe8691 said:
ok well thank you very much! I guess my next question is.. is there any way at all to install a custom ROM such as cyanogen mod 10 ? or if you know of any better ones while my bootloader is locked?
Click to expand...
Click to collapse
You can only install stock based custom roms because you wony be able to flash a custom kernel with a locked bootloader. Therefore there is no hope for cyanogenmod, AOKP or MUIU
There are several in the Dev section to choose from, ranging from early ICS firmwares to the latest JB firmware.
I dont recommend Roms (Even my own) as choosing a rom should be a personal thing, but the I am currently on Timin8rs rooted and deodexed JB rom which you can flash.
You will need to root your phone in order to flash a recovery, then flash the .zip for the rom using that recovery.
Find all instructions for doing that in the All in one thread. Its the first thread in the Q&A section.
good luck and if you need extra help after reading up on what you need to do then ask. But remember to read up first!
gregbradley said:
You can only install stock based custom roms because you wony be able to flash a custom kernel with a locked bootloader. Therefore there is no hope for cyanogenmod, AOKP or MUIU
There are several in the Dev section to choose from, ranging from early ICS firmwares to the latest JB firmware.
I dont recommend Roms (Even my own) as choosing a rom should be a personal thing, but the I am currently on Timin8rs rooted and deodexed JB rom which you can flash.
You will need to root your phone in order to flash a recovery, then flash the .zip for the rom using that recovery.
Find all instructions for doing that in the All in one thread. Its the first thread in the Q&A section.
good luck and if you need extra help after reading up on what you need to do then ask. But remember to read up first!
Click to expand...
Click to collapse
thank you very much! hopefully sometime in the near future they come out with a way to fix this problem, and believe me, I do not blame sony at all for this
Sorry for the double post! But I just wanted to say, that if anyone needs help testing different roms and/or ways of unlocking a locked bootloader, I do have a sim unlocked xperia T and just wanted to throw this out, but if sony does not "perma lock" the bootloader, and if it is infact the carrier, then would this not prove that it is sonething in the firmware? I spoke with my sister who is a manager for a bell store here, acording to her, Bell is not authorized to open, or attempt to fix this phone, it is simply sent to sony for repairs.. Just makes me wonder because if Bell can not open the phone, then they must have used some sort of software.. I have always thought of software as "semi-permenant" that it can be reversed , and that its only a matter of figuring out how to reverse it?
Sent from my LT30p using xda app-developers app

[NOOB] Question about Stock ROMs and Bootloader

Dear all, I'm new at rom flashing for Sony, but I used to flash roms on my old Motorola Milestone,
The question is that if I flash a stock rom from another region, do I have to unlock bootloader? For example mine is Thai and I want to flash stock SO-02E rom. How about flashing SO-02E rom but maintaining C6602 Thai baseband?
I'm concerning about losing DRM keys.
Thanks in advance
romeokk said:
Dear all, I'm new at rom flashing for Sony, but I used to flash roms on my old Motorola Milestone,
The question is that if I flash a stock rom from another region, do I have to unlock bootloader? For example mine is Thai and I want to flash stock SO-02E stock rom. How about flashing SO-02E rom but maintaining C6602 Thai baseband?
I'm concerning about losing DRM keys.
Thanks in advance
Click to expand...
Click to collapse
No need to unlock it. Just use the Flashtool and that's it. BUT I would make sure you get the original ROM of your phone before you flash any stock ROMs. You will need your original ROM so you can flash it back just for warranty purposes.
shadowboy23 said:
No need to unlock it. Just use the Flashtool and that's it. BUT I would make sure you get the original ROM of your phone before you flash any stock ROMs. You will need your original ROM so you can flash it back just for warranty purposes.
Click to expand...
Click to collapse
By "the original ROM of your phone", do you mean latest Thai stock rom or exactly the rom in my device? In the latter case, what are reasons?
Another question, Are DRM keys unique to each device?
Thanks
romeokk said:
By "your original ROM", do you mean latest Thai stock rom or exactly the rom in my device? In the latter case, what are reasons?
Another question, Are DRM keys unique to each device?
Thanks
Click to expand...
Click to collapse
Well if you have a unbranded XZ then it would not matter if you use the latest or the one in your phone now. BUT if you have a branded phone meaning it has the pre-installed software of the telco you are using then you will need the ROM that comes from the telco you are with.
For example I got my XZ from Telstra (in Australia). My phone has Telstra splashscreen and some Telstra apps pre-installed. Now if I flash the another ROM and something breaks on my phone (hardware) and I sent it back to Telstra for warranty repairs they MIGHT refuse to repair it under warranty because I used a different software.
This may not not be the case but it is safer to have the original ROM back in your phone before you send it away for repairs.
DRM: Keys are unique to each device
By unlocking the bootloader you will looose them permanently and special functions like Bravia Engine may not work withouth them.. i unlocked my previous phone XU and B.Engine wont work anymore i recomending having it locked if you only want to flash another official firmware ...unlocking is only needed if you want to install custom kernel
Odoslané z C6603 cez Tapatalk 2
shadowboy23 said:
Well if you have a unbranded XZ then it would not matter if you use the latest or the one in your phone now. BUT if you have a branded phone meaning it has the pre-installed software of the telco you are using then you will need the ROM that comes from the telco you are with.
For example I got my XZ from Telstra (in Australia). My phone has Telstra splashscreen and some Telstra apps pre-installed. Now if I flash the another ROM and something breaks on my phone (hardware) and I sent it back to Telstra for warranty repairs they MIGHT refuse to repair it under warranty because I used a different software.
This may not not be the case but it is safer to have the original ROM back in your phone before you send it away for repairs.
Click to expand...
Click to collapse
NetSkill said:
DRM: Keys are unique to each device
By unlocking the bootloader you will looose them permanently and special functions like Bravia Engine may not work withouth them.. i unlocked my previous phone XU and B.Engine wont work anymore i recomending having it locked if you only want to flash another official firmware ...unlocking is only needed if you want to install custom kernel
Odoslané z C6603 cez Tapatalk 2
Click to expand...
Click to collapse
Thanks both you you. So, it I get it right, DRM keys are not stored in the firmware but the bootloader itself.
romeokk said:
Thanks both you you. So, it I get it right, DRM keys are not stored in the firmware but the bootloader itself.
Click to expand...
Click to collapse
From what I can understand that is correct. Once you unlock bootloader your DRM keys are gone FOREVER! Even if you re-lock your bootloader you will never get it back. So unlock your bootloader only if you really have to and you understand that your DRM keys will be lost.
Flashing FTF
Nevermind, worked well once TA was checked in EXCLUDE list.

[Solved] original Sony V firmware stock firmware

Hello can someone send me a link to the stock firmware to LT25i sony xperia V?
the 9.1.A.0.490 firmware, cant seem to find the original one (stock)
http://forum.xda-developers.com/showthread.php?t=2132641
thx!
matt4321 said:
http://forum.xda-developers.com/showthread.php?t=2132641
Click to expand...
Click to collapse
thanks dude!
downloading it now, hope this is the stock one, the others i found wasnt the stock
sony's pc companion still doesn't support me for updating with pc companion
What can i do before it works?
zetto123 said:
sony's pc companion still doesn't support me for updating with pc companion
What can i do before it works?
Click to expand...
Click to collapse
It should do. Please tell us the error you get. However, if you are trying to flash that ftf file you do not do it in pccompanion, you need flashtool
problem still comes
iam flashing with no problems with flashtool, and the ftf works fine on my phone, then i take it to sony pc companion and trying to update it with it.
then i get an error that custom firmware is installed
zetto123 said:
iam flashing with no problems with flashtool, and the ftf works fine on my phone, then i take it to sony pc companion and trying to update it with it.
then i get an error that custom firmware is installed
Click to expand...
Click to collapse
OK, if you have unlocked your bootloader you can no longer use pccompanion.
That would have been explained when you went through the process of unlocking the bootloader.
is it possible to lock it somehow again?
zetto123 said:
is it possible to lock it somehow again?
Click to expand...
Click to collapse
yes, search for relock bootloader xperia v
But your warrenty is void anyway now.
found one
http://forum.xda-developers.com/showthread.php?t=2092227
found one, and seems like it works.
*#*#7378423#*#* says that it is "Bootloader unlock allowed - Yes"
and it is now updating, think it works
thank you alot!
now i can finally get sony to repair my screen that they destroyed when i send it to them
zetto123 said:
http://forum.xda-developers.com/showthread.php?t=2092227
found one, and seems like it works.
*#*#7378423#*#* says that it is "Bootloader unlock allowed - Yes"
and it is now updating, think it works
thank you alot!
now i can finally get sony to repair my screen that they destroyed when i send it to them
Click to expand...
Click to collapse
Probably not. You have voided your warrenty when you unlocked and relocking the bootloader willnot hide that fact.
You gave them your IMEI number when you unlocked, and you modified your trim area (That's why you lost drm keys) and relocking does not restore the TA.
PS, No need to say thanks in a post, just use the button.
oh okay, so it didn't really matter that i reset it to factory, they will still just give me the same message...
damn Sony, i will never buy a phone from them again...
seriusly they destroyed my phone at their repair service, but now i just have to argue with them, don't think that XDA can help me with this anymore then done now.
zetto123 said:
oh okay, so it didn't really matter that i reset it to factory, they will still just give me the same message...
damn Sony, i will never buy a phone from them again...
seriusly they destroyed my phone at their repair service, but now i just have to argue with them, don't think that XDA can help me with this anymore then done now.
Click to expand...
Click to collapse
well if sony broke the screen you may have a case to get them to fix it.
But it is very clearly stated that you lose warrenty when unlocking the bootloader. I think all carriers do the same (If they let you unlock at all, Sony are very good at this and this is why they have been voted xda's OEM of the year for the past few years because they are so Dev friendly)
You just need to read the fine print a bit more carefully I think
well i dont think that it's too clearly stated, when they write that you may void the warrenty, it doesn't say that i void the warrenty, only that i may void it.
hmm yearh, Sony isn't that bad at all, and their products work...
well think it will be alot easier now to talk with Sony about the problem now.
is there some way i should mark this thread as solved?
hmm now i get a new bug after i did this...
I can't install apps from google store, getting error 403.
zetto123 said:
well i dont think that it's too clearly stated, when they write that you may void the warrenty, it doesn't say that i void the warrenty, only that i may void it.
hmm yearh, Sony isn't that bad at all, and their products work...
well think it will be alot easier now to talk with Sony about the problem now.
is there some way i should mark this thread as solved?
Click to expand...
Click to collapse
goto the first post and edit it, click on advanced and it lets you edit the title.
Good luck with sony

Advice & Assistance required on HTC One M7.... Plz

Hi there
I need some advice please. I have a HTC One M7 that is locked to Vodafone UK.
What i would like to do is reflash the phone so there is new software and the phone has no vodafone software on the phone.
I do apologise for the lack of termanology but i am new'ish to this area.
Please can anyone guide me in the right direction....
Thank you
amebb said:
Hi there
I need some advice please. I have a HTC One M7 that is locked to Vodafone UK.
What i would like to do is reflash the phone so there is new software and the phone has no vodafone software on the phone.
I do apologise for the lack of termanology but i am new'ish to this area.
Please can anyone guide me in the right direction....
Thank you
Click to expand...
Click to collapse
That depends if you don't mind your warranty being void, you can either unlock the boot loader and flash a custom Rom or, get s-off, which will cost $25 and run an unbranded international ruu, either way your warranty will be void.
Hi there
The warranty is void anyways. I am not too bothered about that. I just want to get rid of Vodaphone presence on my phone and install a fresh copy of android.
Thanks
amebb said:
Hi there
The warranty is void anyways. I am not too bothered about that. I just want to get rid of Vodaphone presence on my phone and install a fresh copy of android.
Thanks
Click to expand...
Click to collapse
Ok, I feel your pain, I used to be on Vodafone UK firmware too so I know the bloat your talking about.
I paid for the s-off way myself, but there's no shame if you don't want to, it just makes things a bit easier and you can modify more.
Personally talking i think Vodafone just goes too far with its 'bloating' software and really there is NO need for it all.
What i am rtying to do is to unlock the phone and then install a fresh copy of android (not sure what version yet).
So, first step is to get 'S-OFF'.............. i will see how to get that done....
cheers
amebb said:
Personally talking i think Vodafone just goes too far with its 'bloating' software and really there is NO need for it all.
What i am rtying to do is to unlock the phone and then install a fresh copy of android (not sure what version yet).
So, first step is to get 'S-OFF'.............. i will see how to get that done....
cheers
Click to expand...
Click to collapse
Do you know how to use adb and fastboot ? Do you also have your phone drivers installed on your computer ?
Once all that's done, or if you can post the info listed in your bootloader then we can tell you which s-off tool to use, it depends on which hboot you have on your phone.
To get to the bootloader, hold down the power button till the restart menu pops up, select restart, whilst the phone is going off, hold the volume down button, don't let go until your in the bootloader, post all that info on that screen here.

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