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Any one else having issues on the network

So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network

dogcmp6 said:
So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network
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Had a friends M8 start acting up the last couple days. I hard reset it twice today. Kept jumping in and out of roam. Wouldn't take a profile update. Sat next to my M8 mine was stable. Told him to take it to Sprint, of course he also gets the run around at Sprint. Lady at the Sprint store tells him it's acting up because he doesn't have a sim and he needs to put the sim back in. (I'm guessing she ejected the SD slot and nothing was there). They wouldn't do anything for him. It started working again when he got back, texted me tonight saying signal going in & out again. Told him to try another Sprint store or bring it back. They usually won't swap anything unless they can replicate the issue. I told him to try another store. This is why I refuse to go to the Sprint store unless I absolutely have to. Not only has the network been piss poor for almost a year, the store employees don't deserve minimum wage. If I would have been the one that went today, I may have erupted at the store when the lady tries to tell me my phone is missing a sim card which I know LTE won't work at all if a sim is missing. Not to mention I have no reason to take the sim out. My guess he has a bad radio and phone needs to be swapped. Sounds like you have a similar problem. Since I had my m8 to sit next to it side by side, it's pretty easy to troubleshoot. As much as it sucks going to the store, try another store or go back again hold your ground. I would hard reset everything just to make sure as they will prob make you do that anyway. Oh & not only did they tell him his sim card was missing, they said they don't have any to give him. The sprint store is absolutely worthless.

yeah, mine was working fine across town, but it stopped when i got home, so i suspect it may be the tower 2 blocks away

First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?

om4 said:
First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?
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I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it

dogcmp6 said:
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it
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That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.

skizzled said:
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.
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I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone

dogcmp6 said:
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone
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I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.

skizzled said:
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.
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It would pop up in your status bar with a giant warning triangle (like you get for roaming) and would say "error could not connect to wireless data network"

I get that warning quite often.

Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<

ms79723 said:
Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<[/QUOTE
keep track of the number of days its been down, and call sprint so you can get an ac**** credit for the days its not working right, I have already vowed to annoy the holy living crap out of the cs department until they fix it, Im unemployed so I sit around the house filling out job apps all day so its something else to do lol.
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Just curious everyone what color and where did y'all purchase your M8's
Sent from my 831C using XDA Premium 4 mobile app

Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.

mswlogo said:
Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.
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Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,

dogcmp6 said:
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,
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I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.

mswlogo said:
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.
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Its possible, some one else said sprint scrwed up the provisioning on the m8 and the s5, and so some phones are having issues until they can get it sorted out

Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app

mobilecj said:
Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app
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not that I have heard of, I am going to take the airave if they let me have it for free, since it seems my phone works fine when i go out of the house, which is rarely

Okay so I kept going to different Sprint stores and one guy said something that sounds believable (because I heard about it online)
He said that it's really the Sprint Spark that's messing up. There's an issue with the hand off. Since there's only one band in use at a time and Sprint's LTE can't handle voice...whenever you want to deal with voice you must go from LTE to CDMA. But he said there's an issue with our phone that's not allowing that to happen correctly. I was googling the **** and I found other people talking about this too. They were saying that the fix is really on Sprint to update their **** so that there's Sprint Spark everywhere.
If what these people are saying is true, then I'm sure I'm ****ed. And I think they're right to some degree. There's an issue with the hand off. In my house I have a weak LTE Spark connection. If I go into airplane mode and then come out of it, I can connect to Spark. But then it drops and everything stops working. If I go downtown I have a strong Spark connection and it seems like everything with my phone is fine. If I just drive from my place to downtown, I experience the drop. It's ridiculous.
So I can see how that's all true. But I'm really hoping it's not because if it is then I can't use this phone for a while. I kinda feel like I wasted money on it...this single band at a time **** is dumb. Yeah it may be easy on the battery life...but it's not helping with phone usage. Sprint wasn't ready for this :/
Here's link to what I was reading:
https://community.sprint.com/baw/thread/154841?start=45&tstart=0

[Q] How many HK owners are having data/voice issues?

A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.

It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk

mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
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That was my problem. They said they wouldnt swap phones because its not the phone's fault.

Im having the same issues but only when connected to my airrave.

No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway

munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
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Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.

I'm heading over to the store again today to have them actually look at it.

They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly

munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
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Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...

Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
Sent from my 831C using XDA Premium 4 mobile app

It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.

Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.

Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.

Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?

I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.

I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8

I just as got my second one In less then a week and it keeps showing data connection error or some like that

If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.

New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.

Amsick you can get into big trouble for that lol
Sent from my 831C using XDA Premium 4 mobile app

Sittin here in a tmobile store, lookin at a display N5

Some of you may remember me havin some complaints about my n5 droppin searvice randomly. I was about to get an rma. Im glad i didnt.
I have tried everything to fix it. So last resort is to rma the device.
So, i was waitin in a tmobile store to pay my bill, and i started playin with a display nexus 5. Luckily, the phone was hooked up to their LTE network. So i got an idea and started a download. Low and behold guess what happens. The same EXACT thing my phone does.
And out of all irony the song "I want my money back, I want my money back" is playing in the store.
I dont think an rma is the solution here.
Nexus 5 Network drop: http://youtu.be/_QJL-8v_x6Q

Andromendous said:
Some of you may remember me havin some complaints about my n5 droppin searvice randomly. I was about to get an rma. Im glad i didnt.
I have tried everything to fix it. So last resort is to rma the device.
So, i was waitin in a tmobile store to pay my bill, and i started playin with a display nexus 5. Luckily, the phone was hooked up to their LTE network. So i got an idea and started a download. Low and behold guess what happens. The same EXACT thing my phone does.
And out of all irony the song "I want my money back, I want my money back" is playing in the store.
I dont think an rma is the solution here.
Nexus 5 Network drop: http://youtu.be/_QJL-8v_x6Q
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Never ever had this problem. Guess its because of your service provider. In your location the infrastructure of your service provider is propably not as good as you think.

as well as im not having such an issue with tmobile. but im in nyc, and tmobiles network in the area is fairly new and improved.

Hmm... I get a great lte signal all around town. Mostly 43mbps, when it works. I heard the n5 uses some new "low power lte" or somethin. Maybe they have issues with it here?

Andromendous said:
Hmm... I get a great lte signal all around town. Mostly 43mbps, when it works. I heard the n5 uses some new "low power lte" or somethin. Maybe they have issues with it here?
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not really low power lte, but the newer lte radio that the n5 uses does do much better on battery than previous versions of lte.

I'm in Arizona with tmobile and I sometimes have my network drop maybe at least once a day.

No network drops in Vegas...

Definitely it's a N5 issue. I'm in Europe and I have this problem. I remember reading in forums about that when I bought my phone. As long as I was on 4.4.2 I never had a single issue. After updating on 4.4.4 I have network issues few times a day.
Sent from my Nexus 5 using XDA Free mobile app

mikka06 said:
Definitely it's a N5 issue. I'm in Europe and I have this problem. I remember reading in forums about that when I bought my phone. As long as I was on 4.4.2 I never had a single issue. After updating on 4.4.4 I have network issues few times a day.
Sent from my Nexus 5 using XDA Free mobile app
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its called a network issue for a reason. its an issue with your network, not the device. i didnt have issues on on 44, 441, 442, 443, nor 444. network issues relate to your network.

Well if it is my network, how come when i lose the network, sometimes the phone will also reboot. Dont think thw network would cause that

Andromendous said:
Well if it is my network, how come when i lose the network, sometimes the phone will also reboot. Dont think thw network would cause that
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just as your phone shouldnt be rebooting. so your "network issue" can be related to whatever you are running on your phone. that would be on the personal level, so id check into what i am running. my nexus 5 has never had an issue with rebooting.

simms22 said:
just as your phone shouldnt be rebooting. so your "network issue" can be related to whatever you are running on your phone. that would be on the personal level, so id check into what i am running. my nexus 5 has never had an issue with rebooting.
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Me neither. I'm running 4.4.4 stock unroofed unmodified and never had random reboots or network drop.
Sent from my Nexus 5 using XDA Free mobile app

Reflash stock firmware, clean. Go a few days without any apps installed. This will show if its phone/network related, or app related.
If it still acts up on fresh install. Try someone elses Sim, preferably on another network. If it's OK... Then you've narrowed it down to your Sim, or again, you're network.
Process of elimination. ?

Same thing happens to me on AT&T. It has happened with 3 separate N5s and doesn't happen with my Moto X. Yeah, it's an N5 problem. The radio in this phone is garbage.

_MetalHead_ said:
Same thing happens to me on AT&T. It has happened with 3 separate N5s and doesn't happen with my Moto X. Yeah, it's an N5 problem. The radio in this phone is garbage.
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Just because it happens to one person doesn't mean its a global issues. The same goes for the majority of reported issues on this forum . are you running stock firmware or a ROM or mods?
Sent from my Nexus 5 using XDA Free mobile app

You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know

Andromendous said:
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
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Well, that said.... You just have terrible luck it seems. The extreme majority on XDA don't have any issue.
It's your carrier then. Plain and simple. Every N5 you touch can't possibly be defective. ?
---------- Post added at 07:11 PM ---------- Previous post was at 07:10 PM ----------
And putting people down for trying to help will make it a rough time for you on XDA my friend. ?

monkeypaws said:
Just because it happens to one person doesn't mean its a global issues. The same goes for the majority of reported issues on this forum . are you running stock firmware or a ROM or mods?
Sent from my Nexus 5 using XDA Free mobile app
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Stock. Every N5 I have owned has been stock, and all have had network dropping issues, and all have had difficulty maintaining LTE. No problems with my Moto X, none with my iPhone 5s when I had it, and none with any other LTE phone I've owned while on AT&T. Just the Nexus 5.

Andromendous said:
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
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i think that you are the one actually not seeing the issue. your phone drops data, you watched the store phone lose data as well. your phone and that other is on the same network. it doesnt sound like a phone issue, it sounds as if its your local network that is having the issue.

It's a radio/network combo issue. I never had drops on the 4.4 radio. Since 4.4.1 and above, i get these network drops on a daily basis.
Go to your battery stats, look for cell standby and check the "time without a signal" percentage. I usually have 10-11% of my uptime.
I got fed up with this crap, so reverted earlier today to the 4.4 radio (1.0.25.0.17). Still too early to make any judgment.

MMS Issues

My wife and I have been having issues with group texting since we got these phones. What usually happens is she'll receive a MMS and it won't download. I'm coming from a Nexus 6 and she from an HTC One M8, but for some reason it's much worse on her phone than it is on mine. We activated the SIM card that came with the phone. We've tried all the obvious things: resetting APNs, clearing data on the messaging app, using a different app, trying with VoLTE on and off (which I heard worked with the Z3). There's been an open ticket with T-Mobile for two weeks which hasn't really gone anywhere. It seems to happen no matter who the group text originates from. We have both iPhones and Androids in the chat.
More details here: http://forums.androidcentral.com/showthread.php?t=538029
Sent from my LG-H811 using XDA Free mobile app

jaggrey said:
My wife and I have been having issues with group texting since we got these phones. What usually happens is she'll receive a MMS and it won't download. I'm coming from a Nexus 6 and she from an HTC One M8, but for some reason it's much worse on her phone than it is on mine. We activated the SIM card that came with the phone. We've tried all the obvious things: resetting APNs, clearing data on the messaging app, using a different app, trying with VoLTE on and off (which I heard worked with the Z3). There's been an open ticket with T-Mobile for two weeks which hasn't really gone anywhere. It seems to happen no matter who the group text originates from. We have both iPhones and Androids in the chat.
More details here: http://forums.androidcentral.com/showthread.php?t=538029
Sent from my LG-H811 using XDA Free mobile app
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I was having the same issues with group MMS on my G4. Girlfriend has a G4 as well and the same issues. I absolutely loved my G3 but the G4 has been one disappointment after another. I went and bought another S6 a couple days ago and the MMS issues are completely gone (had an S6E before the G4 without the issues also). I really want to like the G4 but until there's root at a minimum it's going to be sitting on my desk unused. It lags, the damn Hangouts has stopped message, the MMS issues, the lack of control over bluetooth messaging access (which was present in the G3 as well but fixed via xposed).

boosting1bar said:
I was having the same issues with group MMS on my G4. Girlfriend has a G4 as well and the same issues. I absolutely loved my G3 but the G4 has been one disappointment after another. I went and bought another S6 a couple days ago and the MMS issues are completely gone (had an S6E before the G4 without the issues also). I really want to like the G4 but until there's root at a minimum it's going to be sitting on my desk unused. It lags, the damn Hangouts has stopped message, the MMS issues, the lack of control over bluetooth messaging access (which was present in the G3 as well but fixed via xposed).
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I'm really trying to hang on and hope that they fix it. And the screen issue. I'm starting to get tempted to switch back to my Nexus and maybe get my wife an S6 also.
Sent from my LG-H811 using XDA Free mobile app

Well an update... T-Mobile replaced the phone. It's been less than a day but the new one is fine so far. It might be an LG thing though... We found out someone else in our group chat was having the same issues. She's on an LG G4 Stylo.
Sent from my LG-H811 using XDA Free mobile app

jaggrey said:
Well an update... T-Mobile replaced the phone. It's been less than a day but the new one is fine so far. It might be an LG thing though... We found out someone else in our group chat was having the same issues. She's on an LG G4 Stylo.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
I hope that fixes it for you, my gf is still suffering from the same issue. Hopefully root will be available soon and I'll switch back to mine.

I'm having the same issue as well, this wasn't a problem on my HTC m8 so it must be a LG thing.

Ryslegit said:
I'm having the same issue as well, this wasn't a problem on my HTC m8 so it must be a LG thing.
Click to expand...
Click to collapse
It may be. In which case who knows if it'll ever get fixed.
Sent from my LG-H811 using XDA Free mobile app

So it seems I have another MMS issue. Some of the messages I never receive. I don't know if that's a network issue or what, but my phone will show no indication of receiving a message but looking at my wife's phone I'll see that there is a new message.
Sent from my LG-H811 using XDA Free mobile app

jaggrey said:
So it seems I have another MMS issue. Some of the messages I never receive. I don't know if that's a network issue or what, but my phone will show no indication of receiving a message but looking at my wife's phone I'll see that there is a new message.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I was having that issue as well. Since I've moved back to my S6 and my girlfriend has stuck with the G4 I've tested that a lot along with comparing a couple group MMS that we're both in and it's quite frequent that she not only gets the unable to download error but messages don't even come through at all. I've turned off wifi calling on her phone for days at a time to see if that sorts it out but it doesn't. Tried adding an APN with 80 as the MMS port as well which used to solve a lot of MMS issues on TMo but that didn't do any good either. I haven't gotten rid of my G4 yet but the case against it is building :/

boosting1bar said:
Yeah I was having that issue as well. Since I've moved back to my S6 and my girlfriend has stuck with the G4 I've tested that a lot along with comparing a couple group MMS that we're both in and it's quite frequent that she not only gets the unable to download error but messages don't even come through at all. I've turned off wifi calling on her phone for days at a time to see if that sorts it out but it doesn't. Tried adding an APN with 80 as the MMS port as well which used to solve a lot of MMS issues on TMo but that didn't do any good either. I haven't gotten rid of my G4 yet but the case against it is building :/
Click to expand...
Click to collapse
Yea I just tried the port 80 trick along with flipping it to IPv4/IPv6 to see if it makes any difference. I really want to like this phone but stuff like this is getting old. I'm also tired of being on the phone with T-Mobile Tech support... Lol. My wife's replacement G4 seems to be doing better in this regard but I don't know if the issues are going to come back.
Sent from my LG-H811 using XDA Free mobile app

Same issues here. I had the same exact issue with my G3 which is part of the reason I upgraded to the G4. Oh well.
T-Mobile seems to be stumped. Clicking the retry button never does anything.

I did a factory reset and so far I have now been getting all the messages in my group chat. Hopefully it stays like this!

My wife's phone is getting the retry download thing again. It was good while it lasted.... All 36 hours of it. Meanwhile, tmobile is sending me another phone, but I'm not optimistic.
Sent from my LG-H811 using XDA Free mobile app

jaggrey said:
My wife's phone is getting the retry download thing again. It was good while it lasted.... All 36 hours of it. Meanwhile, tmobile is sending me another phone, but I'm not optimistic.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
It's almost like it's a rot issue of some sort. When I switched back to my S6 I factory wiped my G4 and was ready to sell it I was so annoyed but I decided to just hang out to it a little bit longer. Earlier this week I loaded it up and used it for a day or so and everything was working okay and then sure enough about 2 days in all the same old bugs started again. Definitely consistent across our devices it seems.

I've been having this problem with for a while. I think it's a T-Mobile thing. I had this problem with my Nexus 5, S5 and now my G4. It seems to only happen with Group Messaging for me on all 3 phones.

GripR said:
I've been having this problem with for a while. I think it's a T-Mobile thing. I had this problem with my Nexus 5, S5 and now my G4. It seems to only happen with Group Messaging for me on all 3 phones.
Click to expand...
Click to collapse
What's funny is one of the techs I've spoken with at tmobile mentioned that, off the record. He said there was some system update they did some time ago and ever since then they've had more calls about SMS and MMS issues. I really don't remember having the issue as much when I had the Nexus 6 or the One M8 but I don't think I was group texting quite as much. Since tmobile is sending out a replacement I'll probably switch to it. I guess I'll stop sweating it so much... Just annoying.
Sent from my LG-H811 using XDA Free mobile app

GripR said:
I've been having this problem with for a while. I think it's a T-Mobile thing. I had this problem with my Nexus 5, S5 and now my G4. It seems to only happen with Group Messaging for me on all 3 phones.
Click to expand...
Click to collapse
That's strange I've never had this issue with any of my other phone on TMo including the S6 I'm using now. Hopefully it gets sorted in one fashion or another soon.

I had 3 this weekend from three different people - all had iPhones. One was on at&t, one was on Verizon, and I'm finding out the carrier for the third right now.
And all of the groups were three people - 2 iPhones and my G4.

I've been suffering this issue on my AT&T G4 on multiple occasions. Doesn't appear to be carrier related, unfortunately.

Does anyone have a new updated solution for this? My SO has a tmobile g4 and SMS/MMS is worthless at work. No signal (or other networks), great wifi signal but message just say sending and failed.. Wifi in of it self works fine to surf.
I have a similar problem on my note 4, but it is much less frequent.
Thanks!

[Q] Randomly dropping calls

Hey guys !
I have a problem with my Nexus 6. I'm running stock 5.1.1 unrooted with latest update(48M) and keep getting dropped calls (I only use 3g). It doesn't happen all the time, today I got 4 dropped calls. I'm not quite sure what's the problem. I have the phone for 1 week and I'm not sure if that's a hardware or software problem. (I also had Chroma installed and had the same problem)
Are you guys facing this issue?
Is there any thing I can do?
Thanks !

When I had my Samsung Note 3, I was dropping 7% of my calls according to Verizon. They told me to buy a network extender from them for $150 but that is less than useless. I solved the problem when I bought my Nexus 6 because it is a Motorola phone and supposedly has the best radios. You may live in an area where you have a weak signal. If that is the case, you can live with it or move to a different area. As long as I live here, I will never be anything other than a Motorola phone.
Sent from my Nexus 6 using Tapatalk

I never had this kind of problems with other phones. The signal is perfect where I live.
Sent from my Nexus 6 using Tapatalk

sherbibv said:
I never had this kind of problems with other phones. The signal is perfect where I live.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Still sounds carrier related. Moto has best radios out there. Try different radios from other builds. Radios are tower dependent. Sometimes older radios work better for a specific area. Has to do with tower upgrades.

prdog1 said:
Still sounds carrier related. Moto has best radios out there.
Click to expand...
Click to collapse
I really don't know what to do.. Should I contact my carrier?
Sent from my Nexus 6 using Tapatalk

sherbibv said:
I really don't know what to do.. Should I contact my carrier?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I edited my post. Try different radios and then check the DBM value in settings>about phone>status>sim status. Should be below -105. Any value over that is pushing signal. Will have to be unlocked at a minimum to fastboot flash the radios. To recovery flash radios will need TWRP custom recovery. Root not required.

prdog1 said:
I edited my post. Try different radios and then check the DBM value in settings>about phone>status>sim status. Should be below -105. Any value over that is pushing signal. Will have to be unlocked at a minimum to fastboot flash the radios. To recovery flash radios will need TWRP custom recovery. Root not required.
Click to expand...
Click to collapse
I'm not having problems with the signal in general. The problem is that it simply drops while in a call. ( from full to no network)
Sent from my Nexus 6 using Tapatalk

I've had the same problem several times. No voice, no data randomly. The only thing that has ever fixed it is a factory reset. If you use TWRP it doesn't wipe /media. It seems to happen when I update the image or change kernels, but not every time. Bizarre.

spd2230 said:
I've had the same problem several times. No voice, no data randomly. The only thing that has ever fixed it is a factory reset. If you use TWRP it doesn't wipe /media. It seems to happen when I update the image or change kernels, but not every time. Bizarre.
Click to expand...
Click to collapse
In my case there is no need to restart the phone or reset it. It will go back to normal in max 30 seconds.

Mine generally goes back to normal as well, but I don't like dropping every call I make or take. A factory reset cures the problem until I update the next time.

Just flashed dp3. Will test to see it things got fixed.
Sent from my Nexus 6 using Tapatalk

I'm curious about this too. I'm on Chroma right now and have dropped calls pretty frequently, which really sucks considering a large portion of my job involves talking on the phone. I've had 4 dropped calls in one short 5 minute conversation and was very frustrating for me and the person on the other end. Any suggestions or solutions would be greatly appreciated.

https://productforums.google.com/forum/m/?utm_medium=email&utm_source=footer#!msg/nexus/7XqSg2bt8VM/QyZO8SdBKLoJ
---------- Post added at 05:41 PM ---------- Previous post was at 05:40 PM ----------
Anyway, known issue and other then switch it to 2g I didn't figured out any other workaround....