Before I update the firmware, I would like to backup or copy the messaging account settings from my phone.
Are there one or more files that I can simply copy to my PC?
Thanks
Not that I've found.
Since the update to Android 4.4.2 I have problems with making the daily backup of the HTC.
I used this to store my Dropbox account.
Now he makes automatic backups and more should I do if I click on backup first to decide which store I want to use (Google Drive or Dropbox).
And every time I choose to Dropbox, I grant this permission HTC Backup can use Dropbox. Use
Translated by Google translate
No one with the same problem?????
HTC One Backup using DropBox and Google drive
Justin2003 said:
No one with the same problem?????
Click to expand...
Click to collapse
I have the same problem and definitely more people have come across this issue as it doesn't look user or phone specific but something to do with the way 4.4.2 update was build.
I am facing the same issue with Dropbox account however with Google drive I can't seem to find the backup files in my google drive account. Not sure what this other problem is
I am still trying to find a fix for it but haven't had any luck yet. I will surely update this post if I find the fix.
If you're able to find a fix, let me know.
Regards,
Nick
Had the same issue, Did a "clear data" under settings,apps,all, htc backup.
I was then able to add the dropbox account back when back in the htc backup program (click on htc account)
I have a ticket in with htc.
I set my backup, watch it perform the back up, don't see my files in my google drive and have no dropbox account.
I just asked them yesterday where my files went, no response yet. I lost everything when I unlocked my bootloader with htcdev.
Sent from my HTC One using xda app-developers app
I have been in contact with HTC. According to them, this is because their free 25GB Google Drive support is preferred automatic backup forward to Google Drive instead of Dropbox.
The files are hidden in Google Drive so that they can be not accidentally delete
Automatic Backup not working with DropBox
Hi Justin,
Can you guide me to this page where you see the hidden HTC backup files?
Also, If I removed Google drive from my HTC One, will the automatic backup work fine with DropBox? Did you test that?
Regards,
Nick
I work now with google drive and the screenshot is from google drive.
HTC automatic backup broken Android 4.4.2
Hi Justin,
I understand that you're using Google drive now as the automatic backup defaults to the Google Drive cloud storage instead of Dropbox.
But could you please point me to the location on Google Drive where I can find my backup files.
I'm still not sure where to look for backup files from my HTC One on Google drive.
I would really appreciate your further suggestions here.
Regards,
Nick
nikswt said:
Hi Justin,
I understand that you're using Google drive now as the automatic backup defaults to the Google Drive cloud storage instead of Dropbox.
But could you please point me to the location on Google Drive where I can find my backup files.
I'm still not sure where to look for backup files from my HTC One on Google drive.
I would really appreciate your further suggestions here.
Regards,
Nick
Click to expand...
Click to collapse
The backup files are hidden in Google Drive. Go to https://drive.google.com/ and then go to Settings - Manage apps. Then scroll down and you'll see you HTC device.
After 4.4.3 update I no longer can do backup, it just goes to 53% ant then stops telling me that backup is not available at this moment and try again later :/ under account and sync options htc account sync is off, despite that all other sync is on im using stock rom with backup option on google drive. Can anyone suggest me something?
Spitras said:
After 4.4.3 update I no longer can do backup, it just goes to 53% ant then stops telling me that backup is not available at this moment and try again later :/ under account and sync options htc account sync is off, despite that all other sync is on im using stock rom with backup option on google drive. Can anyone suggest me something?
Click to expand...
Click to collapse
Seems ok for me. I'm on 4.4.3
Spitras said:
After 4.4.3 update I no longer can do backup, it just goes to 53% ant then stops telling me that backup is not available at this moment and try again later :/ under account and sync options htc account sync is off, despite that all other sync is on im using stock rom with backup option on google drive. Can anyone suggest me something?
Click to expand...
Click to collapse
Unfortunately i have exactly the same problem :/
Mm I suffered the opposite... It used to backup daily even dough I deactivated it.. at the end I solved it.. But it seems it is setup to work properly by default...
sent using my 6th sense...
Justin2003 said:
Since the update to Android 4.4.2 I have problems with making the daily backup of the HTC.
I used this to store my Dropbox account.
Now he makes automatic backups and more should I do if I click on backup first to decide which store I want to use (Google Drive or Dropbox).
And every time I choose to Dropbox, I grant this permission HTC Backup can use Dropbox. Use
Translated by Google translate
Click to expand...
Click to collapse
Had the same problem turns out its facebook thats the problem even thou i weren't using it to login with sync.
Go to settings>Accounts & sync>facebook>remove
Restart your device
Run the backup function again
You might have to run the backup twice for it to work.
Space.Monkey said:
Had the same problem turns out its facebook thats the problem even thou i weren't using it to login with sync.
Go to settings>Accounts & sync>facebook>remove
Restart your device
Run the backup function again
You might have to run the backup twice for it to work.
Click to expand...
Click to collapse
nothing happen
Same problem here.
Maybe I have a workaround for that issue
Had the same issue with HTC Backup since 4.4.3 upgrade ..... until today.
The only way I found to complete HTC Backup was to deactivate Facebook app before starting my backup.
Hope FB/HTC developers solve the issue definitely cause using this workaround I cannot anyways use automatic backup .....
Jeffetto62 said:
Had the same issue with HTC Backup since 4.4.3 upgrade ..... until today.
The only way I found to complete HTC Backup was to deactivate Facebook app before starting my backup.
Hope FB/HTC developers solve the issue definitely cause using this workaround I cannot anyways use automatic backup .....
Click to expand...
Click to collapse
I confirmed that method is working. After the today chat with HTC assistance they told me that they know about this problem (some incompatibility between FB account and HTC) and they trying to solve this in a future update.
? Hope we'll have it soon .....
Hello,
As my HTC One was going to be sent off for repair, I backed up my SMS and using the Backup/Restore feature on the HTC One I then moved the file over to my PC and renamed it.
I have now received back a replacement HTC One as they could not repair mine, I then created a backup of the new phones texts in order to create the folder SMS_Backup in the phones memory. I then copied the backup into this folder.
When I try to restore the SMS it just says "unable to restore the sms". It is password protected, but i am very sure that i am using the correct password.
Is it because I have renamed the file? If so how could I get the old name back?
Any suggestions on how to fix this?
this isnt my first time with htc backup, I select dropbox as my service, but when i go to restore from htc backup it doesnt show my dropbox backup it only shows one from google drive from 11/2013.
why is dropbox not showing?
my all contacts are deleted even from gmail but i have the contacts2.db file . Please help me to restore the contact file easily..
thanx in advance
By which application you created that .db file? You should restore it with that app.
Btw you're not using google sync?