Need help, stucks XT890 - RAZR i Q&A, Help & Troubleshooting

Hi all. Short description about problem. So yesterday i got Motorola Razr I (xt890) from ebay. I dont know was BL locked or no. I tryed update Android via update center in phone from 4.1.2 to 4.4.2 (if i good remember). So phone have downloaded new firmware via wifi. After that it has restarted, writed new firmware and after that restarted again. Phone tries to boot but stucks for ~1 min on the red M logo and restarts again and again. I tried to connect RDS program detect it but in in iformation window says about phone N/A
. In AP fastboot "Fastboot Reason: Flash failure
fastboot: max download size 100MB.
Maybe it is possible to reflash it?

Fixed, simply method take take out baterry for longer time and replace it back.

cru3l said:
Fixed, simply method take take out baterry for longer time and replace it back.
Click to expand...
Click to collapse
Take out battery? Eeh how did u do that. The Razr I has a build in one and can't be easily pulled out.

For some Users, the orgininal ota update to 4.4 took about 20-30mins with some reboots. try to wait some minutes. if the phone wont boot up, you can try factory wipe from bootmenu. If the phone still wont boot, the last chance is to flash a fresh 4.1.2 via RSD...

I had a screwdriver so it was easy to take it of

cru3l said:
I had a screwdriver so it was easy to take it of
Click to expand...
Click to collapse
oh lol, good enough.
For the next time, holding 'power', 'volume +' and 'volume -' for like 10 seconds will always reboot your phone.

Related

[Q] Error boot Galaxy S

Hello,
I want to make an update to android 2.2 but i have an error. My phone blocked and wont boot. I remove the battery but when I power on after ~2 seconds appear an image with "phone../!\..pc".
No download mode...
No phone detected with Odin
No device found with adp.exe
Please help me to put back firmware.
Best Regards,
Leave the battery out for 10 mins. It may be in panic mode
Sent from my GT-I9000 using Tapatalk
plcomputer said:
Hello,
I want to make an update to android 2.2 but i have an error. My phone blocked and wont boot. I remove the battery but when I power on after ~2 seconds appear an image with "phone../!\..pc".
No download mode...
No phone detected with Odin
No device found with adp.exe
Please help me to put back firmware.
Best Regards,
Click to expand...
Click to collapse
i had. same problem. before.
and than. i long-holding the 3. button until. the phone go to the download mode. i was success! .
you can try it.
I got that thing too in my sgs and I got rid of it with... guess what.. Hairdryer! I just heated for 15sec from the backside without battery,sim card and microsd. After heatin' battery in and vol-,home+power and vĂ³la! Download mode,ready to reflash! I've learned my lesson.. "read the instruction twice,before applying mod".
Edit: I didn't have 3-button recovery, so that's why I had to do this. I was flashing 3B fix,and I forgot to select phone bootloader update.. Heat the phone about 25cm distance for 15 to 20 sec, depending the power of your dryer..
Then flash new ROM..

Really (I mean *really*!) bricked my phone. Nothing works.

Hi p970ies,
EDIT: NEW problems, see last pages.
here is my story:
I was on IZS v1.1, when I decided to go into recovery and make a full-wipe for having a "fresh install" again. You know, the phone was laggy, I had to many apps etc. I pressed the on/off-button for 1-2 secs to reboot into recovery, then my phone turned off and restarted but just with a "bright" black screen, the display was on. I thought "something went wrong", pulled the battery out and put it back in again, started, but then same screen again.
A few months ago an easy "unbricking" method (I know, not really unbricking) was to flash Redy2006's touch-recovery and boot into it with his scripts. So I flashed it (I know it's dumb, because of the u-boot and v30 thing, Idk), same result.
After that, I grabbed smartflash and two .bin/.fls packs of 2 roms, went into that special mode (phone off, press vol+, plug in) but there was no "sign" (screen that shows that you are in that mode) like the other day, the screen kept being black, but on.
Nonetheless the flashing worked and the software said everything alright. I started the phone but same result, in addition that there was now this effect: When the battery is put in and/or the phone is charging, the screen changes from being on and off. I can't do anything, no restarting with buttons, no LG screen, nothing but on and off, on and off. Every few seconds.
Thank you, I hope you experts can help me. (Even when I have the phone 2 years now and I was a ROM-junkie since the first day )
Edit: Tried smartflash with another patched v20 ROM. Tried KDZ Updater, just errors. But now the phone seems to boot, but there's nothing on the display, just the 4 softkeys are fading in and out.
Tomatengelee said:
Hi p970ies,
here is my story:
I was on IZS v1.1, when I decided to go into recovery and make a full-wipe for having a "fresh install" again. You know, the phone was laggy, I had to many apps etc. I pressed the on/off-button for 1-2 secs to reboot into recovery, then my phone turned off and restarted but just with a "bright" black screen, the display was on. I thought "something went wrong", pulled the battery out and put it back in again, started, but then same screen again.
A few months ago an easy "unbricking" method (I know, not really unbricking) was to flash Redy2006's touch-recovery and boot into it with his scripts. So I flashed it (I know it's dumb, because of the u-boot and v30 thing, Idk), same result.
After that, I grabbed smartflash and two .bin/.fls packs of 2 roms, went into that special mode (phone off, press vol+, plug in) but there was no "sign" (screen that shows that you are in that mode) like the other day, the screen kept being black, but on.
Nonetheless the flashing worked and the software said everything alright. I started the phone but same result, in addition that there was now this effect: When the battery is put in and/or the phone is charging, the screen changes from being on and off. I can't do anything, no restarting with buttons, no LG screen, nothing but on and off, on and off. Every few seconds.
Thank you, I hope you experts can help me. (Even when I have the phone 2 years now and I was a ROM-junkie since the first day )
Edit: Tried smartflash with another patched v20 ROM. Tried KDZ Updater, just errors. But now the phone seems to boot, but there's nothing on the display, just the 4 softkeys are fading in and out.
Click to expand...
Click to collapse
Oh man, its sad to hear that.
I can just think on two situations.
One is a broken screen, but thats pretty obvious.
And the other is a broken boot partition. Its very strange that you cant get into software upgrade mode. You sure you removed SIM, battery and SD, and then plugged it to the cable while holding the volume buttons?
I dont doubt you did it well, just making sure. Anyways AFAIK you should be able to enter that mode unless you got a broken boot partition.
Best of luck, sorry Im not of much help.
Grakel said:
Oh man, its sad to hear that.
I can just think on two situations.
One is a broken screen, but thats pretty obvious.
And the other is a broken boot partition. Its very strange that you cant get into software upgrade mode. You sure you removed SIM, battery and SD, and then plugged it to the cable while holding the volume buttons?
I dont doubt you did it well, just making sure. Anyways AFAIK you should be able to enter that mode unless you got a broken boot partition.
Best of luck, sorry Im not of much help.
Click to expand...
Click to collapse
Hi, thank you for your answer.
Yesterday oder so, I connected my phone without SIM, SD and battery while pressing vol+ to my pc and it showed the S/W-Update "Wait while update is in progress" or something. I was happy because the display isn't broken. But then I flashed again and the display is as black as before...
I thought about a broken bootloader. Do you guys know a way to fix it? Or the boot partition?
Tomatengelee said:
Hi, thank you for your answer.
Yesterday oder so, I connected my phone without SIM, SD and battery while pressing vol+ to my pc and it showed the S/W-Update "Wait while update is in progress" or something. I was happy because the display isn't broken. But then I flashed again and the display is as black as before...
I thought about a broken bootloader. Do you guys know a way to fix it? Or the boot partition?
Click to expand...
Click to collapse
Im pretty sure that if you can see the software update mode, you can unbrick the device.
When you said you reflashed something, do you actually mean that you smartflashed the fls and bin files from a stock v20 rom? AFAIK the bin file carries a bootloader with it so it should get fixed if your problem is the bootloader.
And by the way, while the phone has that black screen and is stuck booting... Are you able to use adb commands? You could try to jump to the recovery with "adb reboot recovery" to see if you got a working recovery.
Best of luck, tell me how it goes
Grakel said:
Im pretty sure that if you can see the software update mode, you can unbrick the device.
When you said you reflashed something, do you actually mean that you smartflashed the fls and bin files from a stock v20 rom? AFAIK the bin file carries a bootloader with it so it should get fixed if your problem is the bootloader.
And by the way, while the phone has that black screen and is stuck booting... Are you able to use adb commands? You could try to jump to the recovery with "adb reboot recovery" to see if you got a working recovery.
Best of luck, tell me how it goes
Click to expand...
Click to collapse
yep, I tried every version (10, 20, 30) in bin/fls and kdz. But I never got the screen to show something again.
And no, I can't use adb commands, sadly. It says "cannot find device" or something like that.
Tomatengelee said:
yep, I tried every version (10, 20, 30) in bin/fls and kdz. But I never got the screen to show something again.
And no, I can't use adb commands, sadly. It says "cannot find device" or something like that.
Click to expand...
Click to collapse
Huhmmm... Quite strange.
You can try to open up device manager, look for the phone (will probably have no drivers and the icon will have a yellow triangle) and force installing adb drivers. After that you are supposed to use adb even in middle of a boot.
I'd say that your best chance is to get to your recovery, so you can wipe everything (even formatting system) and start from scratch...
Anyways Im no expert at all... Just trying to help.
Grakel said:
Huhmmm... Quite strange.
You can try to open up device manager, look for the phone (will probably have no drivers and the icon will have a yellow triangle) and force installing adb drivers. After that you are supposed to use adb even in middle of a boot.
I'd say that your best chance is to get to your recovery, so you can wipe everything (even formatting system) and start from scratch...
Anyways Im no expert at all... Just trying to help.
Click to expand...
Click to collapse
Sometimes ADB works, but it says "device offline". When I flashed PRE-IZS fls/bin from the spanish forum, and then V30B bin/fls, something really weird happens: The phone is on, the wake-button works well - it turns on and turns off the display and the softkeys. But the screen doesn't show anything - just black.
Hello there!
Did You try out the B2C tool provided by LG? And there is one other tool provided by LG. Just try these oit. If they dont work, then try claiming it under warranty. They might replace the motherboard.
P.S: If You have the money, sell this piece of **** and get a Sony or Samsung. Cheers!
Sent from my LG-P970 using xda app-developers app
rokr05 said:
Hello there!
Did You try out the B2C tool provided by LG? And there is one other tool provided by LG. Just try these oit. If they dont work, then try claiming it under warranty. They might replace the motherboard.
P.S: If You have the money, sell this piece of **** and get a Sony or Samsung. Cheers!
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
I think I'm going to buy a Nexus 4, but I have to convince my parents
Oh and yes, phone is older than 2 years and in Germany we only have 2 years of warranty I think.
Tomatengelee said:
Sometimes ADB works, but it says "device offline". When I flashed PRE-IZS fls/bin from the spanish forum, and then V30B bin/fls, something really weird happens: The phone is on, the wake-button works well - it turns on and turns off the display and the softkeys. But the screen doesn't show anything - just black.
Click to expand...
Click to collapse
An easy, possible fix for The Device offline is to use the latest ADB. Just use the attached zip anywhere and use ADB, its the latest version from the android SDK, but just the files required for ADB. My nexus 4 had the same problem, but Solved it by updating ADB.
ykumar00 said:
An easy, possible fix for The Device offline is to use the latest ADB. Just use the attached zip anywhere and use ADB, its the latest version from the android SDK, but just the files required for ADB. My nexus 4 had the same problem, but Solved it by updating ADB.
Click to expand...
Click to collapse
damn it says "error: device not found" when in S/W or bootloop... or device offline in bootloop
any ideas?
did you try patched bins ? (for being able to boot into recovery right after the flash process, maybe you just need right wipes)
#700th post yay...
Ilko said:
did you try patched bins ? (for being able to boot into recovery right after the flash process, maybe you just need right wipes)
#700th post yay...
Click to expand...
Click to collapse
Yes, I did, but Smartflash works "less" than the KDZ-Updater. Actually the phone beeped today while it was on (with some kdz flashed) :silly:
Is it possible to convert patched bin/fls files to kdz?
I don't know, probably not... what I can say is that kdzu doesn't perform full wipes since it's intended to update the system and keep datas at the same time. You probably need wipes...
Ilko said:
I don't know, probably not... what I can say is that kdzu doesn't perform full wipes since it's intended to update the system and keep datas at the same time. You probably need wipes...
Click to expand...
Click to collapse
Oh ok... But with KDZ-Updater, it's possible to turn the phone off and on (screens is "on" but shows the color black while the softkeys are on too).
I'll try again with Smartflash... Do you know another version of it or a good tutorial? Maybe I've done the wrong method or something...
there are several tuts in this forum. smartflash is the quickest and safest way to restore / unbrick as it erases everything in the internal memory
Ilko said:
there are several tuts in this forum. smartflash is the quickest and safest way to restore / unbrick as it erases everything in the internal memory
Click to expand...
Click to collapse
I know, but it never works. That problem is so weird! :silly:
Man, nothing works... After smartflashing display flashing off and on again, after kdz display on, softkeys flashing
ADB side service is not active while in S/W mode. The only chance to access to recovery is to boot normally, and access to the device via ADB. The problems are : device needs to pass initial boot process for being able to be detected by ADB (even if you don't see the desktop it's ok), and USB debug must be enabled by default...
so, if you can't pass initial boot process, no chance to use ADB, and, if it passes, usb debug must be enabled or device will remain offline...
Ilko said:
ADB side service is not active while in S/W mode. The only chance to access to recovery is to boot normally, and access to the device via ADB. The problems are : device needs to pass initial boot process for being able to be detected by ADB (even if you don't see the desktop it's ok), and USB debug must be enabled by default...
so, if you can't pass initial boot process, no chance to use ADB, and, if it passes, usb debug must be enabled or device will remain offline...
Click to expand...
Click to collapse
Is there a chance to enable it manually?
the only chance is to flash a ROM which have it enabled by default for the most of them.
mine died because of the new twrp 2.6. It has definitively corrupted the boot partition as even smartflash can't ends its process. I had to buy another device...

[Q] Help! Did I screw up flashing my phone?

I have an Xperia Z1 C6903.
After updating to kitkat, I was disgusted by the new battery life, so looked up how to flash my phone back to jellybean.
I followed a guide I cannot link to in my first ten posts:
xperiafirmware.com/8-firmware/42-sony-xperia-z1-c6903
(Number 2 - flashing to 4.3).
I used the FTT linked there and the flashpro linked there.
Ran fine, here is the log: dropbox.com/s/13883t74e20b61k/flashtool_2014-04-14_06-25-39.log
After completion, I unplugged, booted phone, and now it is stuck in a reboot cycle. Seems to crash during the flare animation screen.
Please help! I've stopped the reboot cycle by running it in flash mode, then disconnecting it from the PC. As soon as I turn it on, the cycle begins again.
clownyfish said:
I have an Xperia Z1 C6903.
After updating to kitkat, I was disgusted by the new battery life, so looked up how to flash my phone back to jellybean.
I followed a guide I cannot link to in my first ten posts:
xperiafirmware.com/8-firmware/42-sony-xperia-z1-c6903
(Number 2 - flashing to 4.3).
I used the FTT linked there and the flashpro linked there.
Ran fine, here is the log: dropbox.com/s/13883t74e20b61k/flashtool_2014-04-14_06-25-39.log
After completion, I unplugged, booted phone, and now it is stuck in a reboot cycle. Seems to crash during the flare animation screen.
Please help! I've stopped the reboot cycle by running it in flash mode, then disconnecting it from the PC. As soon as I turn it on, the cycle begins again.
Click to expand...
Click to collapse
hello. download this FTF : https://mega.co.nz/#!DwxEGJ5a!3za9PMyYQedCeoQc08vm44ZiHtip9ekZyRNUntToK9w
and flash`it via flashtool. it should work fine
good luck!
adryanodej said:
hello. download this FTF : ...
and flash`it via flashtool. it should work fine
good luck!
Click to expand...
Click to collapse
Thanks for your reply! I flashed to that file, but nothing changed - still just keeps crashing and rebooting =\
Try forcing a software repair using PCCompanion
gregbradley said:
Try forcing a software repair using PCCompanion
Click to expand...
Click to collapse
I'm not sure how to do this. I'm looking the update option in PCC, but this keeps asking me to turn the phone on, which I can't do. It'll only get to flash mode.
clownyfish said:
I'm not sure how to do this. I'm looking the update option in PCC, but this keeps asking me to turn the phone on, which I can't do. It'll only get to flash mode.
Click to expand...
Click to collapse
Use this option
http://prntscr.com/39wf5m
run pccompanion with the phone not connected, click on software update and then click the blue link
gregbradley said:
Use this option
run pccompanion with the phone not connected, click on software update and then click the blue link
Click to expand...
Click to collapse
Thank you, this has made the phone functional again. Unfortunately lost messages and such, but not too bad...
I guess I'll run with kitkat a while to see if the battery issue has resolved. If it hasn't, is there a better flash file I can use, or a safer method of going back to jellybean?

[Q] Xperia Z CC063, boot loop after upgrading

Hi all,
Try to help my brother here, he's not that proficient with tech, anyway, he did a software update, and official one, something to do with Lollipop and now his phone keeps restarting. Sometimes it's a boot loop, sometimes it turns on, you get the Sony screen, the powered by Android screen, you a wavy live wallpaper, then the wallpaper freezing and the phone turns off. Just as I type this it turned itself on again, and is going through the same process, wavy live wallpaper now. I've currently got the phone plugged in to charge, doesn't make a different.
He tried using the PC companion tool, or whatever Sony call it, but that did nothing. The SD has been removed so we know it's not that.
One time I got a popup saying "InitialBootSetup is failing to respond, would you like to close it or wait?". So yeah, things are screwed.
I've rooted and flashed things on my phone but not this phone, this phone in completely stock. What should be my next step? Will it even be recognised in adb in this state? Still on that wavy screen moving about, not frozen yet. The power of volume do not respond while this wavy wallpaper screen is going, phone cannot be turned off.
Would appreciate all help that is given, thanks!
Edit: From my understanding the phone was already on Lollipop, this was just an incremental update, possibly to 5.1 or 5.1.1. It's been dead for more than a week now, when he showed it to me today, the first thing it did was show the "Android is upgrading" thing then all of this started, that is no longer showing.
RED_ said:
Hi all,
Try to help my brother here, he's not that proficient with tech, anyway, he did a software update, and official one, something to do with Lollipop and now his phone keeps restarting. Sometimes it's a boot loop, sometimes it turns on, you get the Sony screen, the powered by Android screen, you a wavy live wallpaper, then the wallpaper freezing and the phone turns off. Just as I type this it turned itself on again, and is going through the same process, wavy live wallpaper now. I've currently got the phone plugged in to charge, doesn't make a different.
He tried using the PC companion tool, or whatever Sony call it, but that did nothing. The SD has been removed so we know it's not that.
One time I got a popup saying "InitialBootSetup is failing to respond, would you like to close it or wait?". So yeah, things are screwed.
I've rooted and flashed things on my phone but not this phone, this phone in completely stock. What should be my next step? Will it even be recognised in adb in this state? Still on that wavy screen moving about, not frozen yet. The power of volume do not respond while this wavy wallpaper screen is going, phone cannot be turned off.
Would appreciate all help that is given, thanks!
Edit: From my understanding the phone was already on Lollipop, this was just an incremental update, possibly to 5.1 or 5.1.1. It's been dead for more than a week now, when he showed it to me today, the first thing it did was show the "Android is upgrading" thing then all of this started, that is no longer showing.
Click to expand...
Click to collapse
5.1 or latest hasn't been released yet, so that phone hasn't tried to upgrade to higher than 5.0.2 version. If flashmode is working you can give a try to flash stock .FTF
To enter flash mode, turn off your phone completely and wait at least 30 seconds.
After that, whilst holding Volume Down, plug in your phone in USB, LED indicator will flash once and your PC will recognize your phone (I suppose)
And you're free to go
LaurynasVP said:
5.1 or latest hasn't been released yet, so that phone hasn't tried to upgrade to higher than 5.0.2 version. If flashmode is working you can give a try to flash stock .FTF
To enter flash mode, turn off your phone completely and wait at least 30 seconds.
After that, whilst holding Volume Down, plug in your phone in USB, LED indicator will flash once and your PC will recognize your phone (I suppose)
And you're free to go
Click to expand...
Click to collapse
Trouble is the phone won't turn off, at least not for long enough. Finally got it to turn off after repeatedly pressing the power button but 5 seconds later it turned on again.
RED_ said:
Trouble is the phone won't turn off, at least not for long enough. Finally got it to turn off after repeatedly pressing the power button but 5 seconds later it turned on again.
Click to expand...
Click to collapse
Hold Vol+Power until you feel 3 vibrations
LaurynasVP said:
Hold Vol+Power until you feel 3 vibrations
Click to expand...
Click to collapse
Sweet that did it, thanks. Any chance there's a step by step guide for the next part? Haven't rooted a phone in ages, let alone flashing a file I've never had to flash before. Already got ADB, fastboot and all that, just need a bit of direction on what to do with it.
RED_ said:
Sweet that did it, thanks. Any chance there's a step by step guide for the next part? Haven't rooted a phone in ages, let alone flashing a file I've never had to flash before. Already got ADB, fastboot and all that, just need a bit of direction on what to do with it.
Click to expand...
Click to collapse
You're on locked or unlocked bootloader?
LaurynasVP said:
You're on locked or unlocked bootloader?
Click to expand...
Click to collapse
Locked, this phone is stock.
RED_ said:
Locked, this phone is stock.
Click to expand...
Click to collapse
Ok, you just made me confused 'cause you said you've fastboot and etc., anyway.
Just find any desired .FTF for LB here: HERE
For example, :THIS
After downloading .FTF you need to have flashtool by androxyde. After installing flashtool, put downloaded .FTF into /firmware(s) folder and run Flashtool(/x64).exe
Push the "Lightning" button and choose "Flashmode". Then choose the correct .FTF and check all the checkboxes (or choose what do you want to leave, for example, if you'll untick "DATA", your phone's data won't be touched at all). Then pop-up will come up and you don't need to follow at these instructions, you just have to plug in your phone in Flashmode and after you'll do that release the volume UP button and wait while flasher will end all the process.
And when you'll see "unknown sources has been.." or "flashing ended" you can turn on your phone. It could take up to 15 minutes to load.
By the way, it's recommended to have at least 70% of your battery otherwise you can brick/soft-brick your device.
Good luck!
LaurynasVP said:
Ok, you just made me confused 'cause you said you've fastboot and etc., anyway.
Just find any desired .FTF for LB here: HERE
For example, :THIS
After downloading .FTF you need to have flashtool by androxyde. After installing flashtool, put downloaded .FTF into /firmware(s) folder and run Flashtool(/x64).exe
Push the "Lightning" button and choose "Flashmode". Then choose the correct .FTF and check all the checkboxes (or choose what do you want to leave, for example, if you'll untick "DATA", your phone's data won't be touched at all). Then pop-up will come up and you don't need to follow at these instructions, you just have to plug in your phone in Flashmode and after you'll do that release the volume UP button and wait while flasher will end all the process.
And when you'll see "unknown sources has been.." or "flashing ended" you can turn on your phone. It could take up to 15 minutes to load.
By the way, it's recommended to have at least 70% of your battery otherwise you can brick/soft-brick your device.
Good luck!
Click to expand...
Click to collapse
Thanks! Will give it a try tomorrow now, bit late today.
LaurynasVP said:
Ok, you just made me confused 'cause you said you've fastboot and etc., anyway.
Just find any desired .FTF for LB here: HERE
For example, :THIS
After downloading .FTF you need to have flashtool by androxyde. After installing flashtool, put downloaded .FTF into /firmware(s) folder and run Flashtool(/x64).exe
Push the "Lightning" button and choose "Flashmode". Then choose the correct .FTF and check all the checkboxes (or choose what do you want to leave, for example, if you'll untick "DATA", your phone's data won't be touched at all). Then pop-up will come up and you don't need to follow at these instructions, you just have to plug in your phone in Flashmode and after you'll do that release the volume UP button and wait while flasher will end all the process.
And when you'll see "unknown sources has been.." or "flashing ended" you can turn on your phone. It could take up to 15 minutes to load.
By the way, it's recommended to have at least 70% of your battery otherwise you can brick/soft-brick your device.
Good luck!
Click to expand...
Click to collapse
It worked! Thanks a lot! Appreciate it. Took a while to boot but after that, usual setup screen and all good, running 5.0.2. Flashtool is great.
RED_ said:
It worked! Thanks a lot! Appreciate it. Took a while to boot but after that, usual setup screen and all good, running 5.0.2. Flashtool is great.
Click to expand...
Click to collapse
You're welcome! I'm glad you sort it out and it helped!

T-mobile - Note 4 keeps rebooting even after updating to new firmware.

Hi Guys,
I have used my T-mobile Note 4 for years since it came out. I have replace the batteries once, but like a month ago when there was an update my phone keep restarting and turning off. I then had to get another phone because of that I still cant get it to restart even after I bought a new battery, updated the firmware. can some one guide me the right way to do this right. I think I am not doing the flashing the right way.. with oldin, and the correct firmware. after I do that I get this installing updates andriod show and it stops and reboots again. please help. thanks
- this phone was never locked before
- Replaced the battery once
- one day when there were a bunch of apps that needed update with probably 35% battery I let it update and after that it kept rebooting
- So installed the twrp recovery.tar.md5 from here that didnt help
- So then from sammobile I downloaded the latest firmware and installed it, that didnt help too
So the question is can I just wipe the whole phone and start fresh? -
manishp101 said:
Hi Guys,
I have used my T-mobile Note 4 for years since it came out. I have replace the batteries once, but like a month ago when there was an update my phone keep restarting and turning off. I then had to get another phone because of that I still cant get it to restart even after I bought a new battery, updated the firmware. can some one guide me the right way to do this right. I think I am not doing the flashing the right way.. with oldin, and the correct firmware. after I do that I get this installing updates andriod show and it stops and reboots again. please help. thanks
- this phone was never locked before
- Replaced the battery once
- one day when there were a bunch of apps that needed update with probably 35% battery I let it update and after that it kept rebooting
- So installed the twrp recovery.tar.md5 from here that didnt help
- So then from sammobile I downloaded the latest firmware and installed it, that didnt help too
So the question is can I just wipe the whole phone and start fresh? -
Click to expand...
Click to collapse
Can anyone help please???
manishp101 said:
Can anyone help please???
Click to expand...
Click to collapse
Follow these instructions and hopefully it will work.
Charge your battery full before begin
1,Download latest stock firmware
2,open odin options and check on "nand eraseall"
3,choose AP upload firmware and flash firmware.
4,after firmware flashed go to stock recovery and do factory reset.
5,reboot and wait 15 to 20 minutes.
Done.
manishp101 said:
Can anyone help please???
Click to expand...
Click to collapse
mine was doing the same, i got a new original battery and got fixed. ever since i update my firmware with no issues
manishp101 said:
Hi Guys,
I have used my T-mobile Note 4 for years since it came out. I have replace the batteries once, but like a month ago when there was an update my phone keep restarting and turning off. I then had to get another phone because of that I still cant get it to restart even after I bought a new battery, updated the firmware. can some one guide me the right way to do this right. I think I am not doing the flashing the right way.. with oldin, and the correct firmware. after I do that I get this installing updates andriod show and it stops and reboots again. please help. thanks
- this phone was never locked before
- Replaced the battery once
- one day when there were a bunch of apps that needed update with probably 35% battery I let it update and after that it kept rebooting
- So installed the twrp recovery.tar.md5 from here that didnt help
- So then from sammobile I downloaded the latest firmware and installed it, that didnt help too
So the question is can I just wipe the whole phone and start fresh? -
Click to expand...
Click to collapse
download and install this using odin
https://www.androidfilehost.com/?fid=24651442761499080
if that didn't fix Im afraid you have to do the factory reset using TWRP factory reset or android recovery reset
JotaSka said:
mine was doing the same, i got a new original battery and got fixed. ever since i update my firmware with no issues
Click to expand...
Click to collapse
I did buy a battery from Battery Plus but that didn't help...Also the battery that was there was not too old and a good brand battery. I may have to try other options
zfk110 said:
download and install this using odin
https://www.androidfilehost.com/?fid=24651442761499080
if that didn't fix Im afraid you have to do the factory reset using TWRP factory reset or android recovery reset
Click to expand...
Click to collapse
Thank you!.... I will have to try this. I am not not worried about anything on the phone as long as I can get it working again that will be good enough. I will let you know what happens. thanks again for the response.
Trex888 said:
Follow these instructions and hopefully it will work.
Charge your battery full before begin
1,Download latest stock firmware
2,open odin options and check on "nand eraseall"
3,choose AP upload firmware and flash firmware.
4,after firmware flashed go to stock recovery and do factory reset.
5,reboot and wait 15 to 20 minutes.
Done.
Click to expand...
Click to collapse
Thank you for your response, unfortunately this didn't work for me I did install the latest firmware , but the phone doesn't go to the stock recovery mode for some reason and keeps rebooting. it does say Recovery booting... but it shuts off. so I have no way to do that even if I keep pressing the volume up, power and the home buttons pressed then release the home and power and keep pressing the volume button.
manishp101 said:
Thank you for your response, unfortunately this didn't work for me I did install the latest firmware , but the phone doesn't go to the stock recovery mode for some reason and keeps rebooting. it does say Recovery booting... but it shuts off. so I have no way to do that even if I keep pressing the volume up, power and the home buttons pressed then release the home and power and keep pressing the volume button.
Click to expand...
Click to collapse
Try to flash plilz recovery and do factory reset and reboot see if it works.
Uncheck auto reboot in odin and
choose AP then flash philz recovety
https://mega.nz/#!CREnTQ6A!JsOb3RuC5BPfUcIAgLjvjK8zzkRVkdvNYEe8WRffJ-c
Trex888 said:
Try to flash plilz recovery and do factory reset and reboot see if it works.
Uncheck auto reboot in odin and
choose AP then flash philz recovety
https://mega.nz/#!CREnTQ6A!JsOb3RuC5BPfUcIAgLjvjK8zzkRVkdvNYEe8WRffJ-c
Click to expand...
Click to collapse
So I tried this yesterday evening,
- I did install the latest firmware which was suggest in by one of the comments above :
https://www.androidfilehost.com/?fid=24651442761499080
- then flashed it with philz recovery and did the factory reset and rebooted it but no luck.
- when restart the phone, its shows the Samsung note 4 logo then shuts off.
im afraid to say that your note 4 might bebroken now. If you go to the note 4 reddit, this has happened to many people and has something to do with the solder degrading after a few years iirc. Best thing you can do is buy a motherboard replacement for around 60 on eBay if nothing else works. I have replaced 3 note 4 motherboards for people i know that this has happened to.
manishp101 said:
So I tried this yesterday evening,
- I did install the latest firmware which was suggest in by one of the comments above :
https://www.androidfilehost.com/?fid=24651442761499080
- then flashed it with philz recovery and did the factory reset and rebooted it but no luck.
- when restart the phone, its shows the Samsung note 4 logo then shuts off.
Click to expand...
Click to collapse
- Ran into another issue where I am getting this 'Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.'
- For some reason the Oldin froze and I had no way to stop the download process.
- I tried using Kies to install the recovery but cannot, I did look for SM-N910T ...but nothing.
udownwitopp said:
im afraid to say that your note 4 might bebroken now. If you go to the note 4 reddit, this has happened to many people and has something to do with the solder degrading after a few years iirc. Best thing you can do is buy a motherboard replacement for around 60 on eBay if nothing else works. I have replaced 3 note 4 motherboards for people i know that this has happened to.
Click to expand...
Click to collapse
^^^This. I just had to replace our two Note 4 after years of service over the last two months. Same symptoms as yours. It is most assuredly hardware related.
Even "better", from the two replacements sent by TMo, one failed within the week. The replacement just abruptly shut off and doesn't turn back on unless the battery is removed for 20 min. or so.
However, once it turns on it freezes. Try to boot to recovery, it freezes before even loading it up. One time the screen display even corrupted on me.
So, tldr, it is time for a replacement MoBo. Good luck!
manishp101 said:
So I tried this yesterday evening,
- I did install the latest firmware which was suggest in by one of the comments above :
https://www.androidfilehost.com/?fid=24651442761499080
- then flashed it with philz recovery and did the factory reset and rebooted it but no luck.
- when restart the phone, its shows the Samsung note 4 logo then shuts off.
Click to expand...
Click to collapse
You have a bad battery, replace with this one dont buy off the eBay they are fake
https://www.amazon.com/dp/B072KJRJ45/ref=psdc_7073959011_t4_B06XV8JSKK
The new battery may initially help, but it sounds suspiciously like the mmc is beginning to fail. Wakelock app set to option 4. Only thing that worked for me.
https://play.google.com/store/apps/details?id=eu.thedarken.wl
Good luck, my friend!
Could be a failing emmc
Soapy! said:
Could be a failing emmc
Click to expand...
Click to collapse
Is there a Forum I can follow to fix this? If you know let me know I will also check and see which one I can check. thank you
manishp101 said:
Is there a Forum I can follow to fix this? If you know let me know I will also check and see which one I can check. thank you
Click to expand...
Click to collapse
Try to go back to 4.4.4 by flashing t2 firmware see if that fixes it ,while i was on anyother build everything would either lag or freeze, internet,play store, toggles nothing worked even after factory install firmware and factory restore i went to 4.4.4 and no issues 48 hrs later .
bigbabo said:
Try to go back to 4.4.4 by flashing t2 firmware see if that fixes it ,while i was on anyother build everything would either lag or freeze, internet,play store, toggles nothing worked even after factory install firmware and factory restore i went to 4.4.4 and no issues 48 hrs later .
Click to expand...
Click to collapse
Why is it that the When I restart the phone show the Samsung Galaxy note 4 powered by Android screen and then when it has to go to the next screen the Samsung (pink) only the S partially shows, freezes and then the blue light comes on and the light now stays on, screen go blank and stays that way even if I do a restart by pressing the volume down + power,
manishp101 said:
Why is it that the When I restart the phone show the Samsung Galaxy note 4 powered by Android screen and then when it has to go to the next screen the Samsung (pink) only the S partially shows, freezes and then the blue light comes on and the light now stays on, screen go blank and stays that way even if I do a restart by pressing the volume down + power,
Click to expand...
Click to collapse
Your emmc is gone bad , pull battery put it back in dont power it on put it in freezer for 45 min than try to turn it on if it does you still have chance of fixing it somewhat if not than sorry to say but u need either new phone or replace the emmc

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