[Q] Mobile data problem - One (M7) Q&A, Help & Troubleshooting

Hello,
I'm on Three UK and recently updated my phone to android 5.02 and since the update my mobile data toggle in the settings is set to off and it won't turn on. Does anyone know how i can fix this

tinogutsa said:
Hello,
I'm on Three UK and recently updated my phone to android 5.02 and since the update my mobile data toggle in the settings is set to off and it won't turn on. Does anyone know how i can fix this
Click to expand...
Click to collapse
Read thru this thread for a possible solution.

Related

Wifi calling

Hi, I just recently purchased an HTC IS. This is my first android phone and was wondering is there a way to using T-Mobile's wifi calling app on the IS?
I was able to download the app and but it didn't seem to work so I was wondering if it is even possible at the moment. I know that some devices need to be rooted in order to use wifi calling (such as the Nexus One) and seeing as how the IS is currently unable to be rooted, does that mean that wifi calling isn't possible on the IS?
I'm fairly new to Android so any help or advice would be greatly appreciated. Thanks!
xkhype said:
Hi, I just recently purchased an HTC IS. This is my first android phone and was wondering is there a way to using T-Mobile's wifi calling app on the IS?
I was able to download the app and but it didn't seem to work so I was wondering if it is even possible at the moment. I know that some devices need to be rooted in order to use wifi calling (such as the Nexus One) and seeing as how the IS is currently unable to be rooted, does that mean that wifi calling isn't possible on the IS?
I'm fairly new to Android so any help or advice would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
did you ever find the answer?

My brand new Optimus 4X 3G problem

i got new Optimus 4X HD and the 3G is not working at all
first i thought the problem is the phone is not retrieving the APN settings automatically so i configured the two APN manually and the 3G still not working at all even the sign of it not shown in the top bar
any HELP PLZZZ
abomariam said:
i got new Optimus 4X HD and the 3G is not working at all
first i thought the problem is the phone is not retrieving the APN settings automatically so i configured the two APN manually and the 3G still not working at all even the sign of it not shown in the top bar
any HELP PLZZZ
Click to expand...
Click to collapse
Just try to restore with factory reset...
RuedasLocas said:
Just try to restore with factory reset...
Click to expand...
Click to collapse
Many thnx for your reply
i already tried this wz no use
Maybe data is disabled? Try enabling it. Call your provider maybe something is wrong with them?
If you just got this new then simply take it back to the shop.
SimonTS said:
If you just got this new then simply take it back to the shop.
Click to expand...
Click to collapse
If you bought it over the internet...try flashing it with the right firmware for the location where you are at...Perhaps LGE Mobile Modem or whatever it is called, like iPhone's baseband has a problem connecting to the network provider, due to the configuration or firmware. But in most cases the problem is in KISS- keep it simple silly...and from my experience it is the problem with the network provider or SIM. Try the sim card in another 3G capable mobile phone if it works o another phone that it is not the sim card. After that reset to factory defaults your Optimus 4X and put in the card. Do not jailbrake-root it. Just test it with the sim card. If that does not help, upgrade or reflash the firmware. If you need assistance. mail me.
I hope it helps. Good luck.
We have a SIM tool kit that might helps. It's one of the apps.
Sent from my LG-P880 using xda app-developers app
RuedasLocas said:
We have a SIM tool kit that might helps. It's one of the apps.
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
where can this app be found?
I have it near all the other stock apps, Toolkit SIM. With my operator "Heyah" allows me to have the settings automatically.
Sent from my LG-P880 using xda app-developers app
Possibly silly answer have you checked you apns?
Sent from my GT-I9300 using xda premium
SOLVED
1st i tried every thing i know
i called my carrier (Vodafone) and they stated that it is a Mobile phone problem after we tried all troubleshooting they suggested including adding the APN manually and etc. then i contacted LG middle east to help me and they couldnt help either
finally one of the Vodafone technical team called me and informed me that this is a known issue from their side and we configured the APN with different type and it worked
similar problem!!
I have a similar issue as the original poster.
I got my Optimus 4X HD about 2 months ago. Everything was working fine until a few weeks ago (I think it happened after an update I got)..my phone would just randomly loses connection to the network (no data, no text messaging, no calling). I tried turning airplane mode on and off and also tried to have the phone search for networks and they didn't work. The only solution is to reboot the phone. This is happening at least twice a day... I tried my sim on another phone and didn't have any issues so I don't think it's a carrier problem.
I also did a factory reset but problem still persists.
My phone's software version is LG-P880-V10d-OCT-16-2012
Kernel version 2.6.39.4
Baseband version L6260_MODEM_SIC_02.1216.01
Build number IML74K
Android version 4.0.3
Anyone have any idea how to fix this without rooting the phone???
Thanks in advance!
abomariam said:
SOLVED
1st i tried every thing i know
i called my carrier (Vodafone) and they stated that it is a Mobile phone problem after we tried all troubleshooting they suggested including adding the APN manually and etc. then i contacted LG middle east to help me and they couldnt help either
finally one of the Vodafone technical team called me and informed me that this is a known issue from their side and we configured the APN with different type and it worked
Click to expand...
Click to collapse
I have new mainboard replaced by warranty and 3G mobile data not working to, I've tried another carrier sim and there's no issues It must be truth that is something wrong with automatic APN settings...
What setting you were told to change in different way?
mangomochii said:
I have a similar issue as the original poster.
I got my Optimus 4X HD about 2 months ago. Everything was working fine until a few weeks ago (I think it happened after an update I got)..my phone would just randomly loses connection to the network (no data, no text messaging, no calling). I tried turning airplane mode on and off and also tried to have the phone search for networks and they didn't work. The only solution is to reboot the phone. This is happening at least twice a day... I tried my sim on another phone and didn't have any issues so I don't think it's a carrier problem.
I also did a factory reset but problem still persists.
My phone's software version is LG-P880-V10d-OCT-16-2012
Kernel version 2.6.39.4
Baseband version L6260_MODEM_SIC_02.1216.01
Build number IML74K
Android version 4.0.3
Anyone have any idea how to fix this without rooting the phone???
Thanks in advance!
Click to expand...
Click to collapse
It would be great to update your phone to Jelly Bean
LGaljo said:
It would be great to update your phone to Jelly Bean
Click to expand...
Click to collapse
heh "21st November 2012, 05:39 AM"
SuperLamic said:
heh "21st November 2012, 05:39 AM"
Click to expand...
Click to collapse
Very funny
Didn't noticed shame on me...

Mobile data stopped working

Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
scorpi786 said:
Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
Click to expand...
Click to collapse
why dont u ask in the Q&A section?
did you enable mobile data in the setting? sometime it become untick.
---------- Post added at 02:58 AM ---------- Previous post was at 02:58 AM ----------
scorpi786 said:
Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
Click to expand...
Click to collapse
why dont you call and ask...
scorpi786 said:
Thank you captain obvious, I shall take the phone back in the morning when the store is open and inform all as to the outcome.
Click to expand...
Click to collapse
Have you paid your bill?
That's weird, my mobile data also stopped working around the time the OP posted
I am not joking either, I haven't been able to get it working again - I just figured the custom rom I put on recently had screwed up and I'm currently in the middle of getting all the files ready to put eXistenZ ROM on instead - happened to see this while looking for a 253 ftf for the kernel.
Probably a coincidence but still weird.
Try reflashing stock kernel
Sent From C6603 Using xda premium
I think you need to request the configuration settings in your network provider.
UPDATE: Just found out there's a major outage of 3 UK's mobile internet! No wonder my mate couldn't connect...
Hmmm. Strange. There's a bloke here at work who's having the exact same problems with his XZ.
He's on 3 (UK). Swears blind it was connecting and working yesterday - this morning, nothing. His phone signal is fine, just not mobile internet.
Checked his APN settings, his mobile Data is "ON", the phone knows it's connected to 3, it says he's picking up HSPDA, but nothing will connect. It won;t even connect to re-install his internet settings through the "Xperia" menu in settings.
He says it did update to the .253 firmware on Sunday night.
What networks you guys in the UK having probs with?
(I'm only bothered cos I;ve got the exact same phone coming today on the same network )
warface said:
UPDATE: Just found out there's a major outage of 3 UK's mobile internet! No wonder my mate couldn't connect...
Hmmm. Strange. There's a bloke here at work who's having the exact same problems with his XZ.
He's on 3 (UK). Swears blind it was connecting and working yesterday - this morning, nothing. His phone signal is fine, just not mobile internet.
Checked his APN settings, his mobile Data is "ON", the phone knows it's connected to 3, it says he's picking up HSPDA, but nothing will connect. It won;t even connect to re-install his internet settings through the "Xperia" menu in settings.
He says it did update to the .253 firmware on Sunday night.
What networks you guys in the UK having probs with?
(I'm only bothered cos I;ve got the exact same phone coming today on the same network )
Click to expand...
Click to collapse
Yes indeed threes data network is experiencing national problems there is a fault on the network ironically some lucky people are still connected wish I knew this this morning after I finished the night shift ended up factory resetting my phone!
Three here too, no data from around 7-11am
I had this and even restored a backup in case it was me. To no avail of course. But my data has come back now.
Sent from my C6603 using xda premium
bloody three I had ruled t hem out as my wife's phone was working fine and there website want updated last night. the wife had a normal size SIM do I couldn't try it out but my spare micro sum didn't work either.
I should h dave checked my wife's this morning...
I ended up getting a brand new Xperia z in exchange for my old one. not happy as off next time something goes wrong with it they'll send it for repair.
well I've finally got everything setup the way I like now I just need to put the screen protectors on, this part I hate..

New Update- G925VVRU4CPK2

New system auto update this morning.
Software Version: G925VVRU4CPK2
Samsung Milk Music discontinued:
As of September 22, 2016, Samsung Milk Music is no longer available.
You can continue to use Slacker® Radio, the service that powered Samsung Milk Music.
Latest Android™ security patches and bug fixes.
Zelmo88 said:
New system auto update this morning.
Software Version: G925VVRU4CPK2
Samsung Milk Music discontinued:
As of September 22, 2016, Samsung Milk Music is no longer available.
You can continue to use Slacker® Radio, the service that powered Samsung Milk Music.
Latest Android™ security patches and bug fixes.
Click to expand...
Click to collapse
hello since i live in pakistan how do i get this update on my s6 edge g925v ?
slimboy619 said:
hello since i live in pakistan how do i get this update on my s6 edge g925v ?
Click to expand...
Click to collapse
you would download it from http://www.sammobile.com/firmwares/database/SM-G925V/ but first, you would have to make an account on the website and flash it using odin 3.12
Am getting the update via verizon software upgrade assistant.
how big is the file?
tim2001 said:
you would download it from http://www.sammobile.com/firmwares/database/SM-G925V/ but first, you would have to make an account on the website and flash it using odin 3.12
Click to expand...
Click to collapse
some problem I noticed
First, I am using Verizon s6 edge on T-Mobile.
I installed the latest update thru Verizon update tool.
After the update, I noticed that sometime even there is 4 bars, the LTE logo is grayed out and I don't have internet connection. I have to toggle airplane mode on and off to get data back.
Do you have this same issue?
I don't have it before the update.
Thanks.
I turned off HD calling, seems solve the problem.
ahaninil2016 said:
First, I am using Verizon s6 edge on T-Mobile.
I installed the latest update thru Verizon update tool.
After the update, I noticed that sometime even there is 4 bars, the LTE logo is grayed out and I don't have internet connection. I have to toggle airplane mode on and off to get data back.
Do you have this same issue?
I don't have it before the update.
Thanks.
Click to expand...
Click to collapse
[email protected] said:
I turned off HD calling, seems solve the problem.
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Click to collapse
how to turn off hd calling?
Settings -> Advanced Calling
slimboy619 said:
how to turn off hd calling?
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Click to collapse
I just went in that option i found this
Looks like you didn't turn on HD Calling yet.
slimboy619 said:
I just went in that option i found this
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Click to collapse
[email protected] said:
Looks like you didn't turn on HD Calling yet.
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Click to collapse
Am unable to because am not using a Verizon sim and also it might be because i live out of usa
Hi guys there is a new update for the s6 edge g925v.i tried to check through verizon software tool but its showing my device is up to date.has anyone got it yet? When its gonna be available globally?
Any idea when our verizon s6 edge going to receive nougat update?
slimboy619 said:
Any idea when our verizon s6 edge going to receive nougat update?
Click to expand...
Click to collapse
From what I've read, Nougat is now rolling out in Europe and soon in India. I'm guessing the US will be the last (as always) and a lot depends on the carrier you use, since they have final say as to when they update. Verizon is usually one of the last to update, so I'm guessing a couple more months.
Any chance we can root the phone after this update now?
Samsung SmartSwitch will allow you to plug your device into your PC using File Transfer Mode to update to a newer firmware even without the SIM Card.
It still tries to get me to update my firmware still at least. But I don't want to. Updating the firmware guarantees (more often than not) that any exploit found in an older firmware will already be patched. My goal will always be to utilize the Exynos7420 board to its fullest.

problem with mobile data

Hello, I have bought the phone from the spring in the UK and I have not left the UK so far, but when I went to Hungary on vacation mobile data refused to turn on, I tried to manually create an access point failed, the card I use it is lebara. Has anyone encountered a similar problem?in uk mobile data work normally
momchil73 said:
Hello, I have bought the phone from the spring in the UK and I have not left the UK so far, but when I went to Hungary on vacation mobile data refused to turn on, I tried to manually create an access point failed, the card I use it is lebara. Has anyone encountered a similar problem?in uk mobile data work normally
Click to expand...
Click to collapse
below is what the apn settings for lebara, make sure to select it after you've create it, just double check the info you put in is correct, also make sure roaming is enabled, data won't work if its not enabled
https://www.teamknowhow.com/discove...xt=Type in these settings:,co.uk/servlets/mms
View attachment 5054607
Sent from my Mi 9T Pro using Tapatalk
View attachment 5054611
momchil73 said:
Hello, I have bought the phone from the spring in the UK and I have not left the UK so far, but when I went to Hungary on vacation mobile data refused to turn on, I tried to manually create an access point failed, the card I use it is lebara. Has anyone encountered a similar problem?in uk mobile data work normally
Click to expand...
Click to collapse
Maybe you forgot to turn on data roaming?
Robbo.5000 said:
Maybe you forgot to turn on data roaming?
Click to expand...
Click to collapse
xa-xa is not funny
sofir786 said:
below is what the apn settings for lebara, make sure to select it after you've create it, just double check the info you put in is correct, also make sure roaming is enabled, data won't work if its not enabled
Sent from my Mi 9T Pro using Tapatalk
View attachment 5054611
Click to expand...
Click to collapse
thanks for the quick reply, it remains to be seen if it will work on my next trip somewhere in europe

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