Does anyone else periodically lose data connection 2,3 times a day - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

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Nope

I have had this happen

In the last couple days ive had a few apps tell me i didnt have a connection to retry, but had 4g and could refresh and ir was fine..i recently changed roms from firekat to dynamic kat and thought maybe there was an issue related to a different rom. Thats the only coƱnection problems ive seen and am trying to recreate it so i can try and pin point a problem
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Every night at work around 2:30-3:00a.m. for just a few minutes

I have had this short but frequent data loss on 2 t.w. roms. I believe it's not the ROM but the location.I always lose data at my home.what do you guys think is causing this problem. Thanks In advance!!!
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Related

Problem with v21c

I have a problem with v21c... I've experienced this a lot today, but there are times where my internet will randomly stop working.. sometimes the bars will turn white.. my apn is set correctly from what I've seen on forums for att apn. Does anyone have the same problem and is there a way to fix this..
Ive been home all day so there shouldn't be a problem with my connection since its never happened before.
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V20c sorry lol
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Probably the same baseband crash most experience on the other rooms. I've experienced it a little on v20c, can you make calls when that happens?
I haven't tried ill make sure to to try it out when it happens again.
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Data problem need advice!

I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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gutrrob said:
I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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Ur not alone.......I've experienced this on several phones, including Samsung. Don't know what causes it, but the data toggle trick that you mentioned always works for me.
I haven't experienced this with any other phone except this 1 I will keep a close eye on it.
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I've noticed it happens when there is work being done on your tower.
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Continued phone issues

How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You sure its the phone and not issues with the network ? Where I work, we only allow a total of 3 (original, swap, and another swap)
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It's already been replaced once. Where I live I have pretty good service, but there are times when I drop my connection while I have a good connection. What happens after the third replacement?
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tommason1968 said:
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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3 swaps within 1 year. This would be through Asurion. At the Sprint store they will swap it 3 times before offering you a comparable model. If you want to keep the same phone then they can swap it as many times, in store, as you would like.
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sauprankul said:
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get that a lot on my Note 2. Usually its the phone switching back and forth from ehrpd to 1xrtt. Either your towers are being worked on or are over capacity like mine.. Worst data experience ever. After 10yrs I might bite the bullet and switch carriers, can't take it any longer..
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Until your area is complete or a Radio update is released your phone will continue to act like this..Only way I could make mine stable was to run it in CDMA mode only and completely ignore 4G until more towers fill the gaps.
tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get the same issue and have come to find a workaround that fixes it. This only works for 3G, but if you switch your network settings from LTE/CDMA to CDMA only you won't have any issues. I never get the issues that you explain while on 4G, but I constantly get them on 3G. Get that fix a try and let me know if it works :good:
Go into settings them power and turn off data sleep.
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Call sprint. Have them verify your SIM ID and UICC ID under settings/about/Phone Identity. Make sure they have the same number on your account as the phone. They may argue with you that the number doesn't matter accept for International but make them check anyways. If you have 4G in your area it will matter.....or even if its just Network Vision. Just keep pressing them to verify. If they are different have them connect you to activation's and have them fix it.

Wifi is driving me crazy please help

Hello everyone I tried searching before posting this but I couldn't really find any good info
Ive stock 4,3 not rooted and I've no idea about my bootloader but most probably locked
I'm having a sudden Wifi disconnect like each 20 minutes and when I don't have a disconnect the net is terribly slow!
I'm wondering anyone else having same troubles or it's just my bad luck...
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Zewarxx said:
Hello everyone I tried searching before posting this but I couldn't really find any good info
Ive stock 4,3 not rooted and I've no idea about my bootloader but most probably locked
I'm having a sudden Wifi disconnect like each 20 minutes and when I don't have a disconnect the net is terribly slow!
I'm wondering anyone else having same troubles or it's just my bad luck...
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I had problem with my wifi on android 4.2.2. Problems were likely like yours. Yesterday i have flashed my phone to stock notbranded android 4.3 and it works like charm. Maybe you should think about also updating your phone with this ROM ?
Zewarxx said:
Hello everyone I tried searching before posting this but I couldn't really find any good info
Ive stock 4,3 not rooted and I've no idea about my bootloader but most probably locked
I'm having a sudden Wifi disconnect like each 20 minutes and when I don't have a disconnect the net is terribly slow!
I'm wondering anyone else having same troubles or it's just my bad luck...
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Do you use the Smart Watch?
theskig said:
Do you use the Smart Watch?
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No man I don't
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Oleczek said:
I had problem with my wifi on android 4.2.2. Problems were likely like yours. Yesterday i have flashed my phone to stock notbranded android 4.3 and it works like charm. Maybe you should think about also updating your phone with this ROM ?
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As I told you not rooted and honestly everything is good so far with the updated it's just the Wifi
Also I had same problem with the old android version
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Stupid question but is could it be a router problem, since you also had problems with other versions? Or do you have this problem with other wifi networks too?
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lalilaloe said:
Stupid question but is could it be a router problem, since you also had problems with other versions? Or do you have this problem with other wifi networks too?
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Yes sometimes I'm having the same problem with different router
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Hello,
Since the official update to Android 4.3 I also get issues with wlan when I am at work.
It might connect normally at first
But after some time I notice that I do not longer get data over it and most of the time it does no longer find the wlan in the settings, everyone else however can still connect fine, however most people are using iPhones but Even a galaxy s3 had no issues so it is no issue with the access point.
I also had it 2 times that I couldn't even disable wlan anymore (active again after reopening the settings)
Funny thing is that I have no issues with my home wlan that is a fritzbox.
On android 4.2.2 I never had an issue.
Everything stock, no root.
I am using a smartwatch 2. Not sure why it got mentioned here.
Check the router for a seeing that users 2 channels at once to increase bandwidth (not a dual broadcast setting for n and g or 2.4 and 5GHz). I have seen this problem on several android phones when enabled.
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Z1s taking time to switch from wifi to LTE

Any one having issues with a long delay between getting off a wifi network and jumping on to the cellular network. Calls work fine is just the days portion that takes awhile.
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Yes happens to me all the time. Heard anything as to why this is & how to fix?
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So far opening and doing a refresh in the slick deals app has been consistent. But other than that nothing. it's almost like it needs something to tell it hey I need Internet now.
Tried disabling mobile data which works occasionally also. Airplane mode is about the same consistency.
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Yeah toggling airplane on/off is the only workaround I have. Thanks!
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Same problem here
I've been having the same problem since my Xperia Z3 Compact received the Over-the-Air update to Lollipop. I have T-Mobile too, and they had me re-enter the APN settings, to no avail. The problem persists. I will not do a Repair because I don't want a factory reset (for various obvious reasons). Plus, reading this thread tells me that a Repair won't fix the problem. Even through the two of us both have T-Mobile, I think this is a coincidence and this problem has nothing to do with the carrier. This is purely a bug in the Sony edition of the Lollipop O/S.

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