Any one having issues with a long delay between getting off a wifi network and jumping on to the cellular network. Calls work fine is just the days portion that takes awhile.
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Yes happens to me all the time. Heard anything as to why this is & how to fix?
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So far opening and doing a refresh in the slick deals app has been consistent. But other than that nothing. it's almost like it needs something to tell it hey I need Internet now.
Tried disabling mobile data which works occasionally also. Airplane mode is about the same consistency.
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Yeah toggling airplane on/off is the only workaround I have. Thanks!
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Same problem here
I've been having the same problem since my Xperia Z3 Compact received the Over-the-Air update to Lollipop. I have T-Mobile too, and they had me re-enter the APN settings, to no avail. The problem persists. I will not do a Repair because I don't want a factory reset (for various obvious reasons). Plus, reading this thread tells me that a Repair won't fix the problem. Even through the two of us both have T-Mobile, I think this is a coincidence and this problem has nothing to do with the carrier. This is purely a bug in the Sony edition of the Lollipop O/S.
Related
I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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gutrrob said:
I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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Ur not alone.......I've experienced this on several phones, including Samsung. Don't know what causes it, but the data toggle trick that you mentioned always works for me.
I haven't experienced this with any other phone except this 1 I will keep a close eye on it.
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I've noticed it happens when there is work being done on your tower.
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How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You sure its the phone and not issues with the network ? Where I work, we only allow a total of 3 (original, swap, and another swap)
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It's already been replaced once. Where I live I have pretty good service, but there are times when I drop my connection while I have a good connection. What happens after the third replacement?
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tommason1968 said:
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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3 swaps within 1 year. This would be through Asurion. At the Sprint store they will swap it 3 times before offering you a comparable model. If you want to keep the same phone then they can swap it as many times, in store, as you would like.
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sauprankul said:
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get that a lot on my Note 2. Usually its the phone switching back and forth from ehrpd to 1xrtt. Either your towers are being worked on or are over capacity like mine.. Worst data experience ever. After 10yrs I might bite the bullet and switch carriers, can't take it any longer..
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Until your area is complete or a Radio update is released your phone will continue to act like this..Only way I could make mine stable was to run it in CDMA mode only and completely ignore 4G until more towers fill the gaps.
tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get the same issue and have come to find a workaround that fixes it. This only works for 3G, but if you switch your network settings from LTE/CDMA to CDMA only you won't have any issues. I never get the issues that you explain while on 4G, but I constantly get them on 3G. Get that fix a try and let me know if it works :good:
Go into settings them power and turn off data sleep.
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Call sprint. Have them verify your SIM ID and UICC ID under settings/about/Phone Identity. Make sure they have the same number on your account as the phone. They may argue with you that the number doesn't matter accept for International but make them check anyways. If you have 4G in your area it will matter.....or even if its just Network Vision. Just keep pressing them to verify. If they are different have them connect you to activation's and have them fix it.
Yesterday morning when I picked up my moto x I saw that it showed zero signal. Didn't pay attention since I live in a poor signal area anyway. An nor later when I had to make a call I noticed that the signal was still zero. Went to settings and checked status, it says 0 dBm 99 ASU. I went outside where the signal is usually good, and still nothing. After a couple of restarts still 0dbm 99ASU. Then I tried wife's SIM but the same thing. Even two factory resets didn't help. Took it to the service center and they said it was a hardware failure and I'd have to leave my phone for repairs. Estimated time 1 week!
I'm curious to find out if anyone has experienced something similar. What are the chances of a 'hardware failure'. The service tech didn't sound knowledgeable at all, he struggled to even do a factory reset. He kept saying my SIM was faulty and I had to demonstrate to him that my SIM works on a different phone before he came to the hardware failure theory.
I'm worried, should I have left my phone with him?
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tried put another sim card to your moto x ?
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Yes, I tried my wife's SIM and same thing. But I believe that the phone must display signal strength even without a SIM. In this case there is nothing, like as if there was no radio at all.
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Try this download phone testing by diewland go to phone information and toggle turn off radio and press it again to turn it on
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My original X lost ability to get a 4g connection. It would drop all cellular connections about every 5 minutes then only connect to 3g. I tried new SIM, but ultimately had to warranty it out for a new X. Just my experience... No problems with new unit.
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I hope they fix my phone or give me a new one. Im stuck using the nano SIM in an Atrix 4g now. Wedged it in place with a piece of card. Now and then especially when I walk, the SIM works its way out and I have to keep re seating it.
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Hi guys, for the past week and a half my phone is losing data connection. In places I consistently get LTE the signal drops to H+ and I have no data connection, then after a few mins I get LTE back. This happens sporadically.
I've rebooted the phone, removed and reinstalled the SIM and contacted my carrier (ROGERS) they rebooted the system from their end but the problem persists.
Anybody else experiencing this issue and if so did you solve it?
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Jamolah said:
Hi guys, for the past week and a half my phone is losing data connection. In places I consistently get LTE the signal drops to H+ and I have no data connection, then after a few mins I get LTE back, This happens sporadically.
I've rebooted the phone, removed and reinstalled SIM and contacted my carrier (ROGERS) they rebooted the system from their end but the problem persists.
Anybody else experiencing this issue and if so did you solve it?
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Click to collapse
My wife's Moto X would consistently drop cellular data connections but calls and WiFi were fine. Motorola had to replace the phone.
tcrews said:
My wife's Moto X would consistently drop cellular data connections but calls and WiFi were fine. Motorola had to replace the phone.
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So it's a hardware issue? Funny this never happened before, granted I did drop my phone and cracked the screen about 3 weeks. I wonder if that has contributed to the issue?!
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Jamolah said:
So it's a hardware issue? Funny this never happened before, granted I did drop my phone and cracked the screen about 3 weeks. I wonder if that has contributed to the issue?!
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This has been happening to me as well on daily basis, multiple times. Im to the point of returning the device to best buy and purchase the Dev edition. I'm using an att locked device on ST. Some say its due to att APN.
StaticLinux said:
This has been happening to me as well on daily basis, multiple times. Im to the point of returning the device to best buy and purchase the Dev edition. I'm using an att locked device on ST. Some say its due to att APN.
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Click to collapse
Did this just start happening to you, around a week and a half ago?
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So I picked up a new (used motox) phone and it's losing connection also. So it obviously has nothing to do with the broken screen.
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I got a new SIM card and issue persists. Very annoying, and I don't understand how this just started happening. Everything was fine until about 2 weeks ago.
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Jamolah said:
I got a new SIM card and issue persists. Very annoying, and I don't understand how this just started happening. Everything was fine until about 2 weeks ago.
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Click to collapse
Perhaps it is on your carrier's end. Remember, the phone can only establish and keep a data connection if the carrier's equipment is functioning properly. Who is your carrier? As a test, you could purchase a prepaid-sim on a different carrier and see if the data connection remains stable. I put a friend on H2O wireless (AT&T MVNO) and he has had zero issues with losing data connection.
Good Luck
samwathegreat said:
Perhaps it is on your carrier's end. Remember, the phone can only establish and keep a data connection if the carrier's equipment is functioning properly. Who is your carrier? As a test, you could purchase a prepaid-sim on a different carrier and see if the data connection remains stable. I put a friend on H2O wireless (AT&T MVNO) and he has had zero issues with losing data connection.
Good Luck
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I'm with Rogers (Canada). I have contacted them twice, they end up doing something on their end. I reboot the phone, I get LTE connection then I set my phone down and next time I turn it on minutes later it goes to H+ and there's no data connection.
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I've had a similar issue, but with my XT1053 Moto X. During or after a call, my network would drop down to 4G (so H+ on the Rogers version) and I'd have no data connection. It would take a while to re-establish LTE, which gets kind of annoying. I'm not sure how to fix the issue just yet.
lcheng1 said:
I've had a similar issue, but with my XT1053 Moto X. During or after a call, my network would drop down to 4G (so H+ on the Rogers version) and I'd have no data connection. It would take a while to re-establish LTE, which gets kind of annoying. I'm not sure how to fix the issue just yet.
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Click to collapse
Are you still having these issues?
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Jamolah said:
Are you still having these issues?
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Yup. I've tested it with my S5, Nexus 5, and Z1 Compact and they all have the same issue. I'm thinking it's a Rogers thing.
lcheng1 said:
Yup. I've tested it with my S5, Nexus 5, and Z1 Compact and they all have the same issue. I'm thinking it's a Rogers thing.
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Click to collapse
I've contacted rogers twice, they opened a ticket with their back-end tech guys, they're going to check the towers around my house and work.
I'll keep you posted with my findings.
Also I've asked a few people I know with Rogers if their data connection is dropping and they've told me no.
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Rogers called me and said the problem has been resolved but I'm still getting data connection loss
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I'm still getting the same problem as well.
I still don't understand how this just spontaneously started to happen. And with 2 different MotoXs
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It only occurred twice today...
So it looks like it's improving.
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Moto x intermittently dropping network signal
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Nope
I have had this happen
In the last couple days ive had a few apps tell me i didnt have a connection to retry, but had 4g and could refresh and ir was fine..i recently changed roms from firekat to dynamic kat and thought maybe there was an issue related to a different rom. Thats the only coñnection problems ive seen and am trying to recreate it so i can try and pin point a problem
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Every night at work around 2:30-3:00a.m. for just a few minutes
I have had this short but frequent data loss on 2 t.w. roms. I believe it's not the ROM but the location.I always lose data at my home.what do you guys think is causing this problem. Thanks In advance!!!
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