Hi all,
My Nexus 6 GPE has been powering off after about 2 hours or so being disconnected from the charger every morning. The phone has 70% of power (going off of this last time it has happened, usually it is around 50/60%) and it goes into battery saver mode and says it is powering down. When I try and restart. sometimes it goes and instantly shuts down, other times it shows the battery is completely dead (ie the empty phone icon), with this last time I was able to get into recovery and stay on and the bootloader and in recovery it says I have 60% battery left.
This all started when I flashed the latest software (LMY47E) and the latest bootloader/radios. I used Nexus Toolkit to Factory Restore it and it is still doing the same thing, sometimes it doesn't even give warning before shutting off. Has anyone come across this before? Do you think it is software or hardware related?
Thanks for your help
Did you try this?
http://forum.xda-developers.com/nexus-6/help/dying-17-battery-t3062050
I did try that, it seemed to work but then turned off again. I did it about 3 more times, so far it hasn't shut off again, it was around 52% when I did it last and it came back up as 27% so I am hopeful that worked.
Has anyone else experienced issues because Qi charging? I have almost exclusively always charged this with a Qi Wireless Charger.
I have been having the same issue. Just did the "fix" from the other thread and before reboot it read 98%, after boot it says 77%. Crossing fingers.
UPDATE:
Nope, didn't work. After it went to 50%, it shut down and won't start on it's own unless it is plugged in. I'm back to step one.
Dacian said:
UPDATE:
Nope, didn't work. After it went to 50%, it shut down and won't start on it's own unless it is plugged in. I'm back to step one.
Click to expand...
Click to collapse
I would send that phone back and get a warranty replacement.
JulesJam said:
I would send that phone back and get a warranty replacement.
Click to expand...
Click to collapse
Yep, I think that's going to be route I'm going to have to take. Damn.
Dacian said:
UPDATE:
Nope, didn't work. After it went to 50%, it shut down and won't start on it's own unless it is plugged in. I'm back to step one.
Click to expand...
Click to collapse
That sucks. It seemed to work for me. Phone drained to 5% and automatically shut down. Charged it to full without booting, so if it still behaves, it fixed me.
Dacian said:
I did try that, it seemed to work but then turned off again. I did it about 3 more times, so far it hasn't shut off again, it was around 52% when I did it last and it came back up as 27% so I am hopeful that worked.
Has anyone else experienced issues because Qi charging? I have almost exclusively always charged this with a Qi Wireless Charger.
Click to expand...
Click to collapse
Dacian like i just wrote in the other thread:
The "fix" i posted plus no more charging with Qi chargers worked for me.
I tried that, didn't use Qi charging to get it back to 100% and it still shut off. Can you use Qi charging again? I didn't spend $700 on my Nexus 6 so I couldn't use all of the features. I own 4 Qi chargers so that I didn't have to plug in my phone at all unless I was doing something through ADB.
Dacian said:
I tried that, didn't use Qi charging to get it back to 100% and it still shut off. Can you use Qi charging again? I didn't spend $700 on my Nexus 6 so I couldn't use all of the features. I own 4 Qi chargers so that I didn't have to plug in my phone at all unless I was doing something through ADB.
Click to expand...
Click to collapse
No more Qi charging since I tried the mentioned workaround and no more problems with my N6 shutting down too early.
But I agree: not a solution if you use Qi stations a lot.
I think I'll just warranty it and if there comes a time where this starts happening again, hopefully there'll be a fix from google for it or something. Thank you for your help.
You're welcome. Good luck and keep us posted!
my phone was doing the same exact thing...first started off shutdown at 20 then 40 now 70! phoned motorola for a replacement : "sorry we cannot send replacements but we can fix it"...WTF?!?! a phone like this?! why the F would i want a repared faulty phone?!? Motorola never again never...
I have the same problem (now shutting down at 65%), i already call google for replacement but untill now i never had confirmation
I have the same problem. Nexus 6 shuts down. Displays blank white battery. Cannot be turned on without plugging into power source. Upon powering up it shows plenty of power.
Possible helpful info:
1. Recently manually updated to 5.1
2. Recently started using Qi charging
I did not notice a problem until both of those -- of the two my suspicion is the wireless charging but it's a total guess
I've tried all the suggested fixes and none worked.
Related
I was wondering if anyone else was having this issue.
I've charged my Nexus7 overnight on three occasions. Plugging it in before I went to bed (~1AMish) and getting it on my way to work (~8:30AMish). Out of those three times, on two of them, when I went to get my tablet the unit was powered off. I know for a fact that when I plugged it in, it was on, and no one touched it in the meantime.
The most recent occasion was this morning.
On all three occasions, the unit still had 40-50% battery life left.
On two other occasions, I've charged it during the day for a few hours, and it was fine.
Additionally, I've never had the unit turn itself off overnight when it wasn't plugged in. And I'm using the charger/cable that came with it.
Lastly, the first occasion was on the stock kernel/rom, and the second was on the motley kernel (but stock ROM).
So it seems like something is causing the unit to power itself off if it's on the charger for too long. This is concerning, because the only thing I can think of is that it's overheating and shutting down as a protection mechanism.
Any thoughts or ideas?
Plugged mine in for the first time last night at 11:30. Slept till 8, hit the power button and everything was fine.
Basically, no issues here.
Was it fully charged when you switched it back on? I ask because I shut mine down for the overnight charge last night (plugged into a laptop, not the wall - there's only one socket near the bed and my battery-sucking phone gets that juice), and when I woke up it had only gone from ~30% battery to 55%.
phonic said:
I was wondering if anyone else was having this issue.
I've charged my Nexus7 overnight on three occasions. Plugging it in before I went to bed (~1AMish) and getting it on my way to work (~8:30AMish). Out of those three times, on two of them, when I went to get my tablet the unit was powered off. I know for a fact that when I plugged it in, it was on, and no one touched it in the meantime.
The most recent occasion was this morning.
On all three occasions, the unit still had 40-50% battery life left.
On two other occasions, I've charged it during the day for a few hours, and it was fine.
Additionally, I've never had the unit turn itself off overnight when it wasn't plugged in. And I'm using the charger/cable that came with it.
Lastly, the first occasion was on the stock kernel/rom, and the second was on the motley kernel (but stock ROM).
So it seems like something is causing the unit to power itself off if it's on the charger for too long. This is concerning, because the only thing I can think of is that it's overheating and shutting down as a protection mechanism.
Any thoughts or ideas?
Click to expand...
Click to collapse
I had this happen to me on the first unit I had... I was actually using stickmount to transfer some data and left the usb adapter plugged in for about an hour and when I picked it back up it was DEAD.... I could not get it to boot up at all until I did the recovery (power/volume) method and then everything was fine but I returned it anyways cause of a defective screen... I am now on my 3rd unit from Sam's Club and I think I might have a keeper...? (Knock on wood) :fingers-crossed:
CrookedKnight said:
Was it fully charged when you switched it back on? I ask because I shut mine down for the overnight charge last night (plugged into a laptop, not the wall - there's only one socket near the bed and my battery-sucking phone gets that juice), and when I woke up it had only gone from ~30% battery to 55%.
Click to expand...
Click to collapse
Yes, it was at 100%.
Keep in mind that charging via computer's USB port takes much longer. Maybe your laptop went into sleep mode and shut down power to the USB port?
phonic said:
Yes, it was at 100%.
Keep in mind that charging via computer's USB port takes much longer. Maybe your laptop went into sleep mode and shut down power to the USB port?
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Click to collapse
Nope, my fiance's phone was plugged into the same laptop and it was fully charged in the morning. And as a general rule, I've never known the computer to automatically sleep while on AC power, even when the screen is closed.
Thank god i'm not the only one experiencing this. My nexus 7 always seems to turn off after I leave it overnight plugged in for charging. I thought it was a kernel issue but i've switched kernels and i still experience it. Still unsure as to what is causing it.
Same here. Its odd it only seems to be for an extended period of time. Also my battery was indeed fully charged. Should I exchange at Sam's?
Sent from my Nexus 7 using xda premium
There is nothing else wrong with the tablet. I have a feeling it could be some sort of hardcoded feature where if it notices that you're plugged into the wall charger with 100% battery and the tablet is in deep sleep for a certain period of time, it automatically shuts down.
evonc said:
There is nothing else wrong with the tablet. I have a feeling it could be some sort of hardcoded feature where if it notices that you're plugged into the wall charger with 100% battery and the tablet is in deep sleep for a certain period of time, it automatically shuts down.
Click to expand...
Click to collapse
Ikr. First time it happened to me I was like wtf? It might to stop the 2 amp charger from overcharging? My unit is fine, I think the sound is just right. I might get that squaretrade warranty though.
Sent from my Nexus 7 using xda premium
Well, I feel a little better that I'm not the only one with this "problem".
The question is, is this a "problem" or a "feature". I guess we won't know unless we ask Google/Asus (good luck getting that answer) or enough people respond saying that it happens to them too. But if people start saying it does not happen to them, it makes it more likely to be a problem....
This happens to my phone due to overheating. The tablet does run hot when charging. See if there's a temperature logging app and run it overnight.
Sent from my LG-P999 using xda app-developers app
It would be nice if it would just cut off the battery charge and run directly on A/C. But I guess I would rather have it power off than explode.
isnt bad to charge it overnight like i believe from 1% to 100% chrge is like almost 3hrs fully chrged.. i just alarm myself for 3hrs to check if its fully chrged already then unplug it
Sent from my Nexus 7 using xda app-developers app
lyrad12 said:
isnt bad to charge it overnight like i believe from 1% to 100% chrge is like almost 3hrs fully chrged.. i just alarm myself for 3hrs to check if its fully chrged already then unplug it
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
True, it's not good to constantly charge the battery once it's full.
Most devices however have a built in charger kill switch once it reaches that point. Laptops for example will switch to A/C power and only start recharging the battery once the level drops to ~95%. I believe my phone does this as well (SGS2).
I guess I'm OK with it turning itself off, assuming that it really is a safety feature. My main concern was something was wrong. It would have been nice if they mentioned this in the 100pg Nexus Guide eBook though .
phonic said:
It would have been nice if they mentioned this in the 100pg Nexus Guide eBook though .
Click to expand...
Click to collapse
Ikr, such a thick guide
Sent from my Nexus 7 using xda premium
I want to add my own observation -- mine was almost fully charged, I plugged it to my computer's USB, turned the screen off, walked away. A couple hours later, the Nexus 7 was turned off. But I was shocked to find that, pressing the power button couldn't turn it on. The first thought came into my mind was that my computer did not charge the Nexus 7 and the battery ended up completely drained. So, I plugged it to the wall charger, left it on for a day. 1 day later, I tried to turn it on again. No, it didn't work. I was panic and decided to Google about how to reset and checked if I could wipe it and sent it back for a replacement. I found that pressing the power, vol up/down button at the same time can force a reboot. I tried that and bingo, it booted into the bootloader. Before I wiped, I decided to try to boot back to the Android OS. Surprisingly, that worked. I was happy and decided to ignore this incident. Then, today, it happened again. This time, I immediately used the power + vol up/down trick to reboot, and that booted me right back into Jelly Bean. I checked the battery status and it's fully charged, which meant my computer was charging it all along. For some reasons, the Nexus 7 would just turn off itself. And, in my case, pressing the power button alone would not reboot it.
Toys Samurai said:
I found that pressing the power, vol up/down button at the same time can force a reboot. I tried that and bingo, it booted into the bootloader.
Click to expand...
Click to collapse
Sounds like to me that it's hard locking, not "powering off", and you're forcing a reboot. Long-press of the Power button should do the same thing.
I can't say I have much to offer in regards to this issue, but am I correct with my observation that everybody experiencing this issue has experienced it while their N7 was plugged into a computer of some sort for an extended period of time? Has anybody had this happen when plugged straight into the wall outlet?
Here's another update with an interesting 'twist' since my last post.
I've charged it twice in the meantime. Once was, again, overnight, and I woke up to find it powered off. A simple "on" press brought it back on.
However, on Saturday, I used it heavily and was down to about 40%, so I plugged it in around 11AM. I meant to grab it around 3PM when I went out, but forgot about it. Got home late, and went to look at it at about 11PM (12 hours later). It was charged to 100%, running off the A/C power, and still on.
This is weird, because if I leave it plugged in "overnight" for 8 hours, it will almost always turn off sometime before I grab it. But when left plugged in during the day for 12 hours, it stayed on. I wonder if it handled the situation different based on the time of the day???
Hi guys,
Yesterday while out the house my phone died and thus shut down, I placed it on charge within half an hour it was then on charge showing the power sign for about 5 minutes. However since then the LED has only been flashing intermittently and nothing seems to be switching it on. I even left it over night for about 10 hours on charge?
Any ideas as to why this has happened and how i can fix it?
EA98 said:
Hi guys,
Yesterday while out the house my phone died and thus shut down, I placed it on charge within half an hour it was then on charge showing the power sign for about 5 minutes. However since then the LED has only been flashing intermittently and nothing seems to be switching it on. I even left it over night for about 10 hours on charge?
Any ideas as to why this has happened and how i can fix it?
Click to expand...
Click to collapse
Is your phone in warranty?
Are you using original charger (NOT usb)?
kativiti said:
Is your phone in warranty?
Are you using original charger (NOT usb)?
Click to expand...
Click to collapse
No its not as i got it in january and a replacement device and yeah i have only ever used my original charger. As i said previously it just continues to flash unless i unplug the charger at which point it stops.
EA98 said:
No its not as i got it in january and a replacement device and yeah i have only ever used my original charger. As i said previously it just continues to flash unless i unplug the charger at which point it stops.
Click to expand...
Click to collapse
I would contact HTC. Seems like a faulty device. They usually fix this kind of faults with no fee.
They did it for me twice now.
I went in to get my Note 4 off my desk, and found it with a blue LED on, and dead. I pulled the battery, held the power button down a couple minutes to completely dump any electricity, and no go. Won't show charge when plugged to USB, different battery same thing.
So, I'm presuming something is definitely bad in the hardware.
Debating whether I should bother dropping it by a cell phone repair shop, or just invest in another.
Wondering if anyone had had success ressurecting a phone in this condition.
Thoughts?
Borrow good battery and try again.
darekz said:
Borrow good battery and try again.
Click to expand...
Click to collapse
He did that. Does it show up when connected to a computer?
Is an interesting saga.
I tried hooking to a computer, different USB cable, etc.
Interestingly, I took it to a repair shop, they plugged it to a charger (which I had done) and it started charging. Turned it on and it booted. I took it home and finished charging and am using it now.
Darned if I know...
Bad charger maybe
Will Rickards said:
Bad charger maybe
Click to expand...
Click to collapse
I've got the same problem. seems like the phone overheats for a bit. Right now, I cannot powercycle unless I remove the battery and let the phone sit for anywhere from 30 minutes to 8 hours.
All I know for sure is that the problem started when I was trying to upgrade the phone from KitKat.
Basically, at this point, I need to do my best to not let the battery run all the way down, unless I am ok without the phone for a while.
ewingr said:
I went in to get my Note 4 off my desk, and found it with a blue LED on, and dead. I pulled the battery, held the power button down a couple minutes to completely dump any electricity, and no go. Won't show charge when plugged to USB, different battery same thing.
So, I'm presuming something is definitely bad in the hardware.
Debating whether I should bother dropping it by a cell phone repair shop, or just invest in another.
Wondering if anyone had had success ressurecting a phone in this condition.
Thoughts?
Click to expand...
Click to collapse
im having this blue light problem right now currently. you said you just plugged it in and it booted?
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
Click to expand...
Click to collapse
I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
Click to expand...
Click to collapse
I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
Click to expand...
Click to collapse
Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!
Got my mix like 1 month ago. Stock miui and recently updated it to 8.5.4.0. No mods or unlocking the bootloader or anything like that.
Today, it was at 11% so I plugged it in the charger. 5 minutes in I looked at it and it wasn't charging, so I unplugged it and then it turned off before I could plug it back in.
Now it won't turn back on, the charging light won't light up. It looks dead.
I haven't dropped it or spilled any liquids on it. It wasn't exposed to extreme heat or cold and has a case around it at all times.
WTF happened? $650 down the drain?
What are some tricks I can do to try to save it.
I had a similar problem a week ago. Battery went dead and I plugged in the charger. But I discovered after an hour that it didn't charge. I tried turning on the phone, only response was a quick flashing red light. Tried different chargers, tried holding down the power button for a long time, tried the different butto combinations, no luck. Then I just left it in the charger, and after several hours I finally got a response from my beloved Mix. I took a long time to fully charge, but now it is working normally again. Phew! No idea what went wrong. But keep trying and hoping. Good luck!
To the original poster:
Has the phone powered on now? The same thing happened to me too.
My Xiaomi Mi Mix showed low battery sign so I plugged it in to charge. The phone immediately went off. I pressed the power button to restart it, it showed the Xiaomi logo then immediately went off and since then (this was 2 days ago) it has not powered on.
Kindly note the following:
1. It didnt have water spilled on it
2. It didnt fall or have any mechanical damage
The only thing was, the battery was low, I plugged it in to charge and it went off and never came on again. I have used the same charger to charge other phones so I doubt if the charger is the source of the problem.
Kindly help, what is wrong with the phone?
thanks
pystar said:
To the original poster:
Has the phone powered on now? The same thing happened to me too.
My Xiaomi Mi Mix showed low battery sign so I plugged it in to charge. The phone immediately went off. I pressed the power button to restart it, it showed the Xiaomi logo then immediately went off and since then (this was 2 days ago) it has not powered on.
Kindly note the following:
1. It didnt have water spilled on it
2. It didnt fall or have any mechanical damage
The only thing was, the battery was low, I plugged it in to charge and it went off and never came on again. I have used the same charger to charge other phones so I doubt if the charger is the source of the problem.
Kindly help, what is wrong with the phone?
thanks
Click to expand...
Click to collapse
Plug into PC and leave over night, hopefully the third party charger hasn't fried anything.
james1089 said:
Plug into PC and leave over night, hopefully the third party charger hasn't fried anything.
Click to expand...
Click to collapse
How do I verify something has fried? Its the 4th day and still the phone hasnt come on
pystar said:
How do I verify something has fried? Its the 4th day and still the phone hasnt come on
Click to expand...
Click to collapse
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
james1089 said:
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
Click to expand...
Click to collapse
I havent tried any self repairs or anything funny yet the phone has remained dead.
What can I do now? This is extremely saddening
Mine just did this. My resolve was to hold down the volume up button and then plug the phone in. It should boot into recovery (down for bootloader) and from there reboot into system. I seems for some reason the bootloader is not allowing the phone to charge. You need to get around it.
Happened on mine in the first day. I even thought like why I bought a pos Chinese device. After 30 mins charging, it's started booting by power on button as it's supposed to be. Weird thing.
james1089 said:
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
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late reply but this fixed the problem. unplugging the battery and replugging it back in.
My Xiaomi Mix won't turn back on
this happened to my xiaomi mix yesterday. I was using it during dinner. Suddenly the screen wouldn't come on, flashed a bit, then shut down. I was able to hard reset it once. After that, the phone just died. and won't come back on. What do I do?
Please note: the battery was almost full. Did not drop it or get water in it.
ydiana said:
this happened to my xiaomi mix yesterday. I was using it during dinner. Suddenly the screen wouldn't come on, flashed a bit, then shut down. I was able to hard reset it once. After that, the phone just died. and won't come back on. What do I do?
Please note: the battery was almost full. Did not drop it or get water in it.
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Battery will need to be unplugged overnight, in the morning plug it back in, it won't boot or charge at this stage, leave on charge for a few hours maybe upto 12 after that it will be fine.
james1089 said:
Battery will need to be unplugged overnight, in the morning plug it back in, it won't boot or charge at this stage, leave on charge for a few hours maybe upto 12 after that it will be fine.
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So I'll need to let the phone's battery die first, then full charge it again and it should work again?
ydiana said:
So I'll need to let the phone's battery die first, then full charge it again and it should work again?
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No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
james1089 said:
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
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Thanks so much for the help. I tried that but unfortunately it didn't work. I did feel a slight vibrate when I tried to power it on though.
james1089 said:
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
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Do you know if it's a battery issue? Should I replace it with a brand new battery?
ydiana said:
Do you know if it's a battery issue? Should I replace it with a brand new battery?
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Just leave it on charge for 12 hours
james1089 said:
Just leave it on charge for 12 hours
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I did. I charge the phone for 24 hours but it didn't turn on at all.
ydiana said:
I did. I charge the phone for 24 hours but it didn't turn on at all.
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I think it's a charging issue, swap charger and cable.
Does pc recognise the phone
Have the same issue. During charging and watching youtube, it turned off. No signal since then.
Changed charger, tried PC... Also disconnected battery and charging for more than 24h.
Now have a new battery and USB board and no signal
Any idea how to get the data from it?
Thanks