Related
My XZ died yesterday - I was not able to switch it on.
Pressing Vol+ and power helped and phone switched on again.
WTF? Anyone experienced similar issue?
masi0 said:
My XZ died yesterday - I was not able to switch it on.
Pressing Vol+ and power helped and phone switched on again.
WTF? Anyone experienced similar issue?
Click to expand...
Click to collapse
Yep. It happens when you switch it off and try to turn it on too quickly. Can be fixed with a cold reset, power + vol up.
mines died this morning what was the cause of this
I had Qualcomm Battery tool installed.
Now I have removed it so will see if the problem will reoccur
It happened to me 2 times already. Both times when I was playing with some apps. It must be a software issue.
Mine SGS2 did that too, on some leaked firmware. Had to take out the battery, then.
I just encountered my 3rd instance of this problem... and it's bugging me!
The phone is "alive", but it does not notify you nor wake up. When you call it, there will be a ringing tone, but your phone will not sound nor wake up.
For my third instance, I had a message come in which I did not attend to. My phone died with the LED still blinking (via lightFlow).
So.. do you guys have lightFlow installed too?
I would return the device so Sony is aware of this issue.
Indeed does not sound normal.
Fooled around quite a bit with my Z and did not run into these problems.
Perhaps sending it back while you still can would not be a bad idea.
Just make sure it is not an app causing this before doing so.
Kind regards, Stefan.
Xperia Z Dead
Bought my Xperia Z a week ago and was thrilled with it until it just died yesterday for no reason. Symptoms: battery has drained withing 6-7 hours after full charging, phone was quite hot although no heavy apps running. After full battery discharge it just simply would not charge or react to any action: power button, power button + volume up key: both do not work however long I press them. Dont know what to do, so frustrating!!. Do not want to switch back to iPhone....
Any ideas except than just returning it back (got it in Moscow, while I was travelling for a short trip, would need to travel all the way there again and not sure if they accept returns or exchanges...) ??
superpima said:
Bought my Xperia Z a week ago and was thrilled with it until it just died yesterday for no reason. Symptoms: battery has drained withing 6-7 hours after full charging, phone was quite hot although no heavy apps running. After full battery discharge it just simply would not charge or react to any action: power button, power button + volume up key: both do not work however long I press them. Dont know what to do, so frustrating!!. Do not want to switch back to iPhone....
Any ideas except than just returning it back (got it in Moscow, while I was travelling for a short trip, would need to travel all the way there again and not sure if they accept returns or exchanges...) ??
Click to expand...
Click to collapse
I do not think you should discharge the battery 100%.
Infact, I always wait for it to go to 4% a 5% and then charge it.
Did so with my Xperia Play for almost 2 years and the battery seems to be ok still.
If you still can not turn on your phone:
- Plug in the AC adapter using the wall socket and wait for a while.
(I can remember reading somewhere that some devices refuse to charge via USB using your PC if the battery is 100% depleted.)
Hope this helps.
Kind regards, Stefan.
Thaevil0ne said:
I do not think you should discharge the battery 100%.
Infact, I always wait for it to go to 4% a 5% and then charge it.
Did so with my Xperia Play for almost 2 years and the battery seems to be ok still.
If you still can not turn on your phone:
- Plug in the AC adapter using the wall socket and wait for a while.
(I can remember reading somewhere that some devices refuse to charge via USB if the battery is 100% depleted.)
Hope this helps.
Kind regards, Stefan.
Click to expand...
Click to collapse
It has been left there with charger for a couple of days now, used both original sony charger and some other mini-USB i have for a different phone - nothing happens unfortunately
That is a serious bummer!
- Does the RED charging led go on when plugging in charger using wall socket?
- Sounds stupid, but did you try another wall socket and leave it to charge?
- Did you try to remove the USB cable from the wallsocket adapter and plug it back in?
(If the USB bit is not plugged in correctly it will not charge aswell, had this with my phone yesterday.)
Kind regards, Stefan.
Thaevil0ne said:
That is a serious bummer!
- Does the RED charging led go on when plugging in charger using wall socket?
- Sounds stupid, but did you try another wall socket and leave it to charge?
- Did you try to remove the USB cable from the wallsocket adapter and plug it back in?
(If the USB bit is not plugged in correctly it will not charge aswell, had this with my phone yesterday.)
Kind regards, Stefan.
Click to expand...
Click to collapse
No, no lights go on, neither RED or any other colors. Charger is 100% fine - it charges a different phone (Samsung S8300) no problem. So it is defenately a problem with the phone.
Same problem. No charging, Hard reset doesn't work.
My girlfriend XZ white died today "power + vol up" helped. My XZ black didn't have this issue yet.
The Xperia U of my girlfriend had this same issue, and it's related to software. Unfortunately, the only thing you can do is return your phone and get another.
Because on this state, the phone doesn't even connect in flashmode or fastboot mode.
It seems to be some Sony problem, so my advice is that you don't leave your phone get 0℅ battery for the first months.
I seriously doubt this is related to the battery level being low.
Mine died 3 times and battery was close to full.
Hell.. the last time it died (this morning) was while it was charging in the dock!!
Sony ought to do something about this!
Here's a related post in Sony's post. Maybe make some noise there as well..?
http://talk.sonymobile.com/message/431175
Mine died 2 times within 2 days I got it. The sleeping error which can be solved by holding all buttons for 3 seconds. I then took it off stamina mode and hadn't had a problem so far 2 days later.
Sent from my Nexus 7 using Tapatalk HD
superpima said:
Bought my Xperia Z a week ago and was thrilled with it until it just died yesterday for no reason. Symptoms: battery has drained withing 6-7 hours after full charging, phone was quite hot although no heavy apps running. After full battery discharge it just simply would not charge or react to any action: power button, power button + volume up key: both do not work however long I press them. Dont know what to do, so frustrating!!. Do not want to switch back to iPhone....
Any ideas except than just returning it back (got it in Moscow, while I was travelling for a short trip, would need to travel all the way there again and not sure if they accept returns or exchanges...) ??
Click to expand...
Click to collapse
I don't think you have to go to Moscow. Go to the nearest Sony service center, and they'll repair or replace it. if it's unbranded you shouldn't have a problem at all. (Unless you've voided the warranty - box and papers are probably needed.
I did the same with my Arc S which I bought in Poland. (I live in sweden)
cirrus888 said:
Mine died 2 times within 2 days I got it. The sleeping error which can be solved by holding all buttons for 3 seconds. I then took it off stamina mode and hadn't had a problem so far 2 days later.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
How do you know it's a solution? Not seeing the problem for the next 2 days doesn't mean much. I saw the problem after a gap of over 3 days.
And to revive it, just VolUp and Power button is enough.
Stamina? I've never used stamina before.. so you can rule that out.
Hi there,
Recently I have charged my phone into lorry (V24) and then some day my phone stopped charging correctly. Now I cannot turn on phone at all as the last message I saw was "your phone is using more current than the charger is able to deliver.' What that supposed to mean ?
I have tried different chargers, I even bought a brand new battery and cover.. but that didn't work either.
I have had similar issue a half year ago it was a red triangle (locked or something) I managed to get off that triangle and my phone started charging again without any problem. But this time I don't have anything..
What could be problem ? How to sort it out ?
Regards
eddyys said:
Hi there,
Recently I have charged my phone into lorry (V24) and then some day my phone stopped charging correctly. Now I cannot turn on phone at all as the last message I saw was "your phone is using more current than the charger is able to deliver.' What that supposed to mean ?
I have tried different chargers, I even bought a brand new battery and cover.. but that didn't work either.
I have had similar issue a half year ago it was a red triangle (locked or something) I managed to get off that triangle and my phone started charging again without any problem. But this time I don't have anything..
What could be problem ? How to sort it out ?
Regards
Click to expand...
Click to collapse
anyone ?
eddyys said:
Hi there,
Recently I have charged my phone into lorry (V24) and then some day my phone stopped charging correctly. Now I cannot turn on phone at all as the last message I saw was "your phone is using more current than the charger is able to deliver.' What that supposed to mean ?
I have tried different chargers, I even bought a brand new battery and cover.. but that didn't work either.
I have had similar issue a half year ago it was a red triangle (locked or something) I managed to get off that triangle and my phone started charging again without any problem. But this time I don't have anything..
What could be problem ? How to sort it out ?
Regards
Click to expand...
Click to collapse
Basically, it means that the phone is using more electricity than it is getting from the charger. Put in another term, its like a car is being filled with fuel and driving at the same time, but the car consumes fuel at a faster rate than it is filling at.
Are you using stock charger? Shouldn't be your battery or cover. Which ROM are you using? The red triangle is a totally different issue
poondog said:
Basically, it means that the phone is using more electricity than it is getting from the charger. Put in another term, its like a car is being filled with fuel and driving at the same time, but the car consumes fuel at a faster rate than it is filling at.
Are you using stock charger? Shouldn't be your battery or cover. Which ROM are you using? The red triangle is a totally different issue
Click to expand...
Click to collapse
Before the accident in lorry, everything was fine, I was using the same wall charger.. I even tried different chargers, (wall, laptop etc.) but none of them worked.I am using original HTC charger.
I believe it's something about electric shock, like when I charged in a lorry something went wrong and phone had more current than usual, so phone now thinks he doesn't get enough electricity to charge up.
I don't now which ROM, but I believe it's the newest, well one version before the newest.
Yes the red triangle is different issue, but in first place I had same issue when I charged into lorry I have had red triangle, but now I don't have anything..
I had this issue twice !
it was the USB connector which was broken
I found it in Ebay for ~3$ and it takes ~20mn to change.
there are videos tutorial
Dionys11 said:
I had this issue twice !
it was the USB connector which was broken
I found it in Ebay for ~3$ and it takes ~20mn to change.
there are videos tutorial
Click to expand...
Click to collapse
Could you tell me please what exactly you had as issue?
Is there any way how to check if it's USB connector problem ?
easy
when I plug the cable, the orange/green led doesn't flash nore the sub storage, plus you have to "play" with the connector to make it works.
I did the test with severals usb cable before.
Hi,
I have changed the port, but still phone doesn't charge ... what could be the problem ?
Assalam o Alaikum,
I also have the same issue, my IncS was not in use for more than 2 or 3 months, today I wanted to use it but It was not powering on so I plugged it to the charger, the small red light on the phone lit up, after 1 hour I tried to power it on but it didn't, so I pulled the battery out and charged it with the Desktop charger for half hour, put the battery back in the phone and again tried to power it on but still it didn't power on, again charged the phone with the charger but It is not powering on.. Also not going into Bootloader..
Please HELP..!!!
anyone guys ?
Hi all,
My Nexus 6 GPE has been powering off after about 2 hours or so being disconnected from the charger every morning. The phone has 70% of power (going off of this last time it has happened, usually it is around 50/60%) and it goes into battery saver mode and says it is powering down. When I try and restart. sometimes it goes and instantly shuts down, other times it shows the battery is completely dead (ie the empty phone icon), with this last time I was able to get into recovery and stay on and the bootloader and in recovery it says I have 60% battery left.
This all started when I flashed the latest software (LMY47E) and the latest bootloader/radios. I used Nexus Toolkit to Factory Restore it and it is still doing the same thing, sometimes it doesn't even give warning before shutting off. Has anyone come across this before? Do you think it is software or hardware related?
Thanks for your help
Did you try this?
http://forum.xda-developers.com/nexus-6/help/dying-17-battery-t3062050
I did try that, it seemed to work but then turned off again. I did it about 3 more times, so far it hasn't shut off again, it was around 52% when I did it last and it came back up as 27% so I am hopeful that worked.
Has anyone else experienced issues because Qi charging? I have almost exclusively always charged this with a Qi Wireless Charger.
I have been having the same issue. Just did the "fix" from the other thread and before reboot it read 98%, after boot it says 77%. Crossing fingers.
UPDATE:
Nope, didn't work. After it went to 50%, it shut down and won't start on it's own unless it is plugged in. I'm back to step one.
Dacian said:
UPDATE:
Nope, didn't work. After it went to 50%, it shut down and won't start on it's own unless it is plugged in. I'm back to step one.
Click to expand...
Click to collapse
I would send that phone back and get a warranty replacement.
JulesJam said:
I would send that phone back and get a warranty replacement.
Click to expand...
Click to collapse
Yep, I think that's going to be route I'm going to have to take. Damn.
Dacian said:
UPDATE:
Nope, didn't work. After it went to 50%, it shut down and won't start on it's own unless it is plugged in. I'm back to step one.
Click to expand...
Click to collapse
That sucks. It seemed to work for me. Phone drained to 5% and automatically shut down. Charged it to full without booting, so if it still behaves, it fixed me.
Dacian said:
I did try that, it seemed to work but then turned off again. I did it about 3 more times, so far it hasn't shut off again, it was around 52% when I did it last and it came back up as 27% so I am hopeful that worked.
Has anyone else experienced issues because Qi charging? I have almost exclusively always charged this with a Qi Wireless Charger.
Click to expand...
Click to collapse
Dacian like i just wrote in the other thread:
The "fix" i posted plus no more charging with Qi chargers worked for me.
I tried that, didn't use Qi charging to get it back to 100% and it still shut off. Can you use Qi charging again? I didn't spend $700 on my Nexus 6 so I couldn't use all of the features. I own 4 Qi chargers so that I didn't have to plug in my phone at all unless I was doing something through ADB.
Dacian said:
I tried that, didn't use Qi charging to get it back to 100% and it still shut off. Can you use Qi charging again? I didn't spend $700 on my Nexus 6 so I couldn't use all of the features. I own 4 Qi chargers so that I didn't have to plug in my phone at all unless I was doing something through ADB.
Click to expand...
Click to collapse
No more Qi charging since I tried the mentioned workaround and no more problems with my N6 shutting down too early.
But I agree: not a solution if you use Qi stations a lot.
I think I'll just warranty it and if there comes a time where this starts happening again, hopefully there'll be a fix from google for it or something. Thank you for your help.
You're welcome. Good luck and keep us posted!
my phone was doing the same exact thing...first started off shutdown at 20 then 40 now 70! phoned motorola for a replacement : "sorry we cannot send replacements but we can fix it"...WTF?!?! a phone like this?! why the F would i want a repared faulty phone?!? Motorola never again never...
I have the same problem (now shutting down at 65%), i already call google for replacement but untill now i never had confirmation
I have the same problem. Nexus 6 shuts down. Displays blank white battery. Cannot be turned on without plugging into power source. Upon powering up it shows plenty of power.
Possible helpful info:
1. Recently manually updated to 5.1
2. Recently started using Qi charging
I did not notice a problem until both of those -- of the two my suspicion is the wireless charging but it's a total guess
I've tried all the suggested fixes and none worked.
my htc one mini 2 warranty just ended 2 months ago. All of a sudden my phone started getting very hot and the battery drained out fast. i turned it off and rebooted it several times. it stopped getting hot but coudnt properly charge. i left it for charging overnight and in the morning it was charged to only 23%. later i kept plugging it here and there to keep it charged and it kept showing messages ,something like your phone is using too much power than the adapter can supply. The last time it was plugged into my laptop with the usb cable and it woudnt charge more than 1%. I unplugged the fone after a while it was dead and hasnt awaken since the last three days. ive tried everything i could find on the internet. pressing the power and vol up button,power and vol down button, power and both the volume buttons for more than 2 mins. Left it for charging overnight using the wall socket charger but it just doesnt boot no matter what and i really need to retrieve my data from it. Does any one have any advice, atleast something to recover the data from it?
illegaldemo said:
my htc one mini 2 warranty just ended 2 months ago. All of a sudden my phone started getting very hot and the battery drained out fast. i turned it off and rebooted it several times. it stopped getting hot but coudnt properly charge. i left it for charging overnight and in the morning it was charged to only 23%. later i kept plugging it here and there to keep it charged and it kept showing messages ,something like your phone is using too much power than the adapter can supply. The last time it was plugged into my laptop with the usb cable and it woudnt charge more than 1%. I unplugged the fone after a while it was dead and hasnt awaken since the last three days. ive tried everything i could find on the internet. pressing the power and vol up button,power and vol down button, power and both the volume buttons for more than 2 mins. Left it for charging overnight using the wall socket charger but it just doesnt boot no matter what and i really need to retrieve my data from it. Does any one have any advice, atleast something to recover the data from it?
Click to expand...
Click to collapse
1-are you using htc original cable?
2-is it really charging(check light when you leave the phone).
3- if is the battery, contact HTC, they usually fix for free when its hardware problems. even off warranty.
illegaldemo said:
my htc one mini 2 warranty just ended 2 months ago. All of a sudden my phone started getting very hot and the battery drained out fast. i turned it off and rebooted it several times. it stopped getting hot but coudnt properly charge. i left it for charging overnight and in the morning it was charged to only 23%. later i kept plugging it here and there to keep it charged and it kept showing messages ,something like your phone is using too much power than the adapter can supply. The last time it was plugged into my laptop with the usb cable and it woudnt charge more than 1%. I unplugged the fone after a while it was dead and hasnt awaken since the last three days. ive tried everything i could find on the internet. pressing the power and vol up button,power and vol down button, power and both the volume buttons for more than 2 mins. Left it for charging overnight using the wall socket charger but it just doesnt boot no matter what and i really need to retrieve my data from it. Does any one have any advice, atleast something to recover the data from it?
Click to expand...
Click to collapse
If HTC provides Sub-Pba (charging part) separate for this model then your are lucky, other wise its just Pba (main board) and you will lose your data, could be battery only, better try with HTC.
Too late charging means of the 5-6 pins in the USB port only 1 or 2 are accepting electricity.
kativiti said:
1-are you using htc original cable?
2-is it really charging(check light when you leave the phone).
3- if is the battery, contact HTC, they usually fix for free when its hardware problems. even off warranty.
Click to expand...
Click to collapse
My original charger broke a while ago so ive been using a motorola charger, i suppose thats what caused the issue
there are no lights no indication of my phone being alive...its just plain dead
I will try to take it to htc but they usually ask people to backup their data which i want to do badly
TryllZ said:
If HTC provides Sub-Pba (charging part) separate for this model then your are lucky, other wise its just Pba (main board) and you will lose your data, could be battery only, better try with HTC.
Too late charging means of the 5-6 pins in the USB port only 1 or 2 are accepting electricity.
Click to expand...
Click to collapse
well i just checked and the charging part is separate so i guess thats a good news
illegaldemo said:
well i just checked and the charging part is separate so I guess that's a good news
Click to expand...
Click to collapse
It indeed is Good News...
Got my mix like 1 month ago. Stock miui and recently updated it to 8.5.4.0. No mods or unlocking the bootloader or anything like that.
Today, it was at 11% so I plugged it in the charger. 5 minutes in I looked at it and it wasn't charging, so I unplugged it and then it turned off before I could plug it back in.
Now it won't turn back on, the charging light won't light up. It looks dead.
I haven't dropped it or spilled any liquids on it. It wasn't exposed to extreme heat or cold and has a case around it at all times.
WTF happened? $650 down the drain?
What are some tricks I can do to try to save it.
I had a similar problem a week ago. Battery went dead and I plugged in the charger. But I discovered after an hour that it didn't charge. I tried turning on the phone, only response was a quick flashing red light. Tried different chargers, tried holding down the power button for a long time, tried the different butto combinations, no luck. Then I just left it in the charger, and after several hours I finally got a response from my beloved Mix. I took a long time to fully charge, but now it is working normally again. Phew! No idea what went wrong. But keep trying and hoping. Good luck!
To the original poster:
Has the phone powered on now? The same thing happened to me too.
My Xiaomi Mi Mix showed low battery sign so I plugged it in to charge. The phone immediately went off. I pressed the power button to restart it, it showed the Xiaomi logo then immediately went off and since then (this was 2 days ago) it has not powered on.
Kindly note the following:
1. It didnt have water spilled on it
2. It didnt fall or have any mechanical damage
The only thing was, the battery was low, I plugged it in to charge and it went off and never came on again. I have used the same charger to charge other phones so I doubt if the charger is the source of the problem.
Kindly help, what is wrong with the phone?
thanks
pystar said:
To the original poster:
Has the phone powered on now? The same thing happened to me too.
My Xiaomi Mi Mix showed low battery sign so I plugged it in to charge. The phone immediately went off. I pressed the power button to restart it, it showed the Xiaomi logo then immediately went off and since then (this was 2 days ago) it has not powered on.
Kindly note the following:
1. It didnt have water spilled on it
2. It didnt fall or have any mechanical damage
The only thing was, the battery was low, I plugged it in to charge and it went off and never came on again. I have used the same charger to charge other phones so I doubt if the charger is the source of the problem.
Kindly help, what is wrong with the phone?
thanks
Click to expand...
Click to collapse
Plug into PC and leave over night, hopefully the third party charger hasn't fried anything.
james1089 said:
Plug into PC and leave over night, hopefully the third party charger hasn't fried anything.
Click to expand...
Click to collapse
How do I verify something has fried? Its the 4th day and still the phone hasnt come on
pystar said:
How do I verify something has fried? Its the 4th day and still the phone hasnt come on
Click to expand...
Click to collapse
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
james1089 said:
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
Click to expand...
Click to collapse
I havent tried any self repairs or anything funny yet the phone has remained dead.
What can I do now? This is extremely saddening
Mine just did this. My resolve was to hold down the volume up button and then plug the phone in. It should boot into recovery (down for bootloader) and from there reboot into system. I seems for some reason the bootloader is not allowing the phone to charge. You need to get around it.
Happened on mine in the first day. I even thought like why I bought a pos Chinese device. After 30 mins charging, it's started booting by power on button as it's supposed to be. Weird thing.
james1089 said:
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
Click to expand...
Click to collapse
late reply but this fixed the problem. unplugging the battery and replugging it back in.
My Xiaomi Mix won't turn back on
this happened to my xiaomi mix yesterday. I was using it during dinner. Suddenly the screen wouldn't come on, flashed a bit, then shut down. I was able to hard reset it once. After that, the phone just died. and won't come back on. What do I do?
Please note: the battery was almost full. Did not drop it or get water in it.
ydiana said:
this happened to my xiaomi mix yesterday. I was using it during dinner. Suddenly the screen wouldn't come on, flashed a bit, then shut down. I was able to hard reset it once. After that, the phone just died. and won't come back on. What do I do?
Please note: the battery was almost full. Did not drop it or get water in it.
Click to expand...
Click to collapse
Battery will need to be unplugged overnight, in the morning plug it back in, it won't boot or charge at this stage, leave on charge for a few hours maybe upto 12 after that it will be fine.
james1089 said:
Battery will need to be unplugged overnight, in the morning plug it back in, it won't boot or charge at this stage, leave on charge for a few hours maybe upto 12 after that it will be fine.
Click to expand...
Click to collapse
So I'll need to let the phone's battery die first, then full charge it again and it should work again?
ydiana said:
So I'll need to let the phone's battery die first, then full charge it again and it should work again?
Click to expand...
Click to collapse
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
james1089 said:
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
Click to expand...
Click to collapse
Thanks so much for the help. I tried that but unfortunately it didn't work. I did feel a slight vibrate when I tried to power it on though.
james1089 said:
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
Click to expand...
Click to collapse
Do you know if it's a battery issue? Should I replace it with a brand new battery?
ydiana said:
Do you know if it's a battery issue? Should I replace it with a brand new battery?
Click to expand...
Click to collapse
Just leave it on charge for 12 hours
james1089 said:
Just leave it on charge for 12 hours
Click to expand...
Click to collapse
I did. I charge the phone for 24 hours but it didn't turn on at all.
ydiana said:
I did. I charge the phone for 24 hours but it didn't turn on at all.
Click to expand...
Click to collapse
I think it's a charging issue, swap charger and cable.
Does pc recognise the phone
Have the same issue. During charging and watching youtube, it turned off. No signal since then.
Changed charger, tried PC... Also disconnected battery and charging for more than 24h.
Now have a new battery and USB board and no signal
Any idea how to get the data from it?
Thanks