Why does this keep happening? - Nexus 6 Q&A, Help & Troubleshooting

At first there were some reboots on custom Roms and kernels I chose to run - no big deal. But then I decided to run stock Roms and this began to happen. I'm not exactly sure how to recreate it but it seems to happen when I pick the phone up after it gets a notification. I went back to the complete stock, unrooted image and boom! It happened again! If anyone knows what's going on your insight is greatly appreciated. The phone is not even a week old.

Is it stock DPI?

rootSU said:
Is it stock DPI?
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Yup

return it and get a new phone as its just 1 week old

atrix4nag said:
return it and get a new phone as its just 1 week old
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That's what I plan on doing at this point. It happens several times a day and I have to force a reboot to fix it.

Happened again...

Definitely needs replacing

rootSU said:
Definitely needs replacing
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Verizon replaced it for me. Easy enough.

Related

[Q] Captivate random shutdown

my mom has a at&t captivate.
since today for some random reason it shuts down every 10~30 min. she has been using this phone about 3 months now and it never happened before.
the phone is rooted, lagfix applied. nothing else has been changed with the phone.
does anyone have the solution?>
bluemoon1221 said:
my mom has a at&t captivate.
since today for some random reason it shuts down every 10~30 min. she has been using this phone about 3 months now and it never happened before.
the phone is rooted, lagfix applied. nothing else has been changed with the phone.
does anyone have the solution?>
Click to expand...
Click to collapse
Download Captivate KeepAlive from the Market.. It's a temporary solution for random shutdowns..
rickysa2000 said:
Download Captivate KeepAlive from the Market.. It's a temporary solution for random shutdowns..
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I got it and it seems to have solved the problem. Thanks for that.
But what do you mean by temporary solution? Is it not gonna work soon?
Sent from my phone
bluemoon1221 said:
I got it and it seems to have solved the problem. Thanks for that.
But what do you mean by temporary solution? Is it not gonna work soon?
Sent from my phone
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It's merely a software workaround and it has some impact on your battery life. The only real fix is to exchange your phone for one without the issue. There's no way to guarantee a 'good' phone ahead of time, so it's your decision if you want to deal with the reduced battery life or chance going through multiple exchanges until you get a working phone.
bluemoon1221 said:
I got it and it seems to have solved the problem. Thanks for that.
But what do you mean by temporary solution? Is it not gonna work soon?
Sent from my phone
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Call AT&T can arrange for a replacement. I've done it, a ton of other people have done it, and it's not a pain in the butt at all.

[Q] battery died?

hi guys, I have some problems with my phone/battery i'm using rimmer's aosp atm but it is surely not rom related btw (I've already done some troubleshooting myself!)
well the phone (xperia T) started suddenly to shut down itself randomly. i did many tests (i was afraid about the phone sdcards at the beginning), then i noticed that if i keep the wall charger connected the phone never shuts down, so i think i have a died battery? do you agree?
only solution take it to the service centre?
thanks in advance!!
May I ask, how old is your phone?
less than 1 year old: i bought it exactly 9 months ago ;(
Inviato dal mio Xperia T utilizzando Tapatalk
moly82 said:
less than 1 year old: i bought it exactly 9 months ago ;(
Inviato dal mio Xperia T utilizzando Tapatalk
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hmmm possible, but I'd expect 2 years shelf life. Well who knows how long it was laying on the shelf.
There were some defect battery reports with reboot symptoms.
Thanks. Yes I remember someone reported that, but here it doesn't reboot, it suddenly shut down. then I reboot, and it shut down almost immediately after the launcher start up. If I reboot with charger plugged in, it stays on...
It seems to happen especially when battery is around 50%, and not happening when battery is fully charged..?!
Well will try soon if that will happen with stock based too, if so I will restore the backup TA, flash a stock FTF and then go to service.. ;(
Thanks again bye!
I have similar problems , does/did your phone shut down if you open the recovery ? , did you fix it ?
phone did shutdown suddenly when it was on, with any rom i tried. but strangely, in recovery it didn't shutdown if i remember right, in fact i could try different roms and don't remember it shutting down while in recovery.
brought it to the service, they replaced the battery, and problem was definitively fixed this way
moly82 said:
phone did shutdown suddenly when it was on, with any rom i tried. but strangely, in recovery it didn't shutdown if i remember right, in fact i could try different roms and don't remember it shutting down while in recovery.
brought it to the service, they replaced the battery, and problem was definitively fixed this way
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Thanks for replying , your post gives me hope that my phone hasn't been turned into a paperweight
Omar Tamer said:
Thanks for replying , your post gives me hope that my phone hasn't been turned into a paperweight
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moly82 said:
What ROM was you using? I had Omni...
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I had the same problem yesterday... I tried to format and tried to go to stock... Now i'm flashing stock...
syntesys said:
I had the same problem yesterday... I tried to format and tried to go to stock... Now i'm flashing stock...
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Did it help for anyone to flash stock?
I got the same problem and i would like to know if it fixes with just going back to stock.
when i had the problem, no matter what i flashed i always had same problem. i also had it with full stock and bootloader re-locked...
moly82 said:
when i had the problem, no matter what i flashed i always had same problem. i also had it with full stock and bootloader re-locked...
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I have just tested with a spare battery i had, and that worked. So it is the battery.
moly82 said:
phone did shutdown suddenly when it was on, with any rom i tried. but strangely, in recovery it didn't shutdown if i remember right, in fact i could try different roms and don't remember it shutting down while in recovery.
brought it to the service, they replaced the battery, and problem was definitively fixed this way
Click to expand...
Click to collapse
zetto123 said:
I have just tested with a spare battery i had, and that worked. So it is the battery.
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I resolved changing the battery. Going to stock doesn't unlock the situation.
syntesys said:
I resolved changing the battery. Going to stock doesn't unlock the situation.
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Click to collapse
So we can pretty much conclude that it is the battery
You can also feel it that your battery is getting hotter then normal or if you take it out it you can spin it like spintop
zetto123 said:
So we can pretty much conclude that it is the battery
You can also feel it that your battery is getting hotter then normal or if you take it out it you can spin it like spintop
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Click to collapse
Yes! The dame thing! I ordered new battery and now the phone it's OK!

Just got a random reboot.

I was in settings/storage, and tapped on apps. The phone lagged then opened the apps section. I tapped the back button and then the phone shut off and restarted. I am rooted, twrp recovery, but using the stock rom.
Has anyone else experienced this at all? Wondering if it is a widespread thing, or not.
v8dreaming said:
I was in settings/storage, and tapped on apps. The phone lagged then opened the apps section. I tapped the back button and then the phone shut off and restarted. I am rooted, twrp recovery, but using the stock rom.
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Cool story bro
I've been getting way too many random reboots. Something as simple as turning off wifi or turning it back on will cause it. I'm not sure why it does it and I'm fully stock, unrooted. I've seen suggestions about clearing the cache and I've done that, but the problem continues. I'd say it does it on average once every couple of days.
Now that's a cool story, bro.
v8dreaming said:
I was in settings/storage, and tapped on apps. The phone lagged then opened the apps section. I tapped the back button and then the phone shut off and restarted. I am rooted, twrp recovery, but using the stock rom.
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Click to collapse
That stinks huh?! Unfortunately though if you wanted someone to truly help figure that out you'd want to have a Log of some sort
dennistpm said:
I've been getting way too many random reboots. Something as simple as turning off wifi or turning it back on will cause it. I'm not sure why it does it and I'm fully stock, unrooted. I've seen suggestions about clearing the cache and I've done that, but the problem continues. I'd say it does it on average once every couple of days.
Now that's a cool story, bro.
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Click to collapse
Have you tried just saving all your stuff and wiping the phone clean and starting fresh?
Mistertac said:
That stinks huh?! Unfortunately though if you wanted someone to truly help figure that out you'd want to have a Log of some sort
Have you tried just saving all your stuff and wiping the phone clean and starting fresh?
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I've thought about wiping and starting over, but I'd rather find out that it's a known issue with a fix before I go through all of that work. It's not like I've been flashing ROMS and messing around with the radios or anything like that.
Mistertac said:
That stinks huh?! Unfortunately though if you wanted someone to truly help figure that out you'd want to have a Log of some sort
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I didn't think about that until after I posted. I totally spaced on that.
I was more wanting to know if it was a widespread problem. I didn't word my post very well.
DSA said:
Cool story bro
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Thanks for your super-informative, helpful post.
v8dreaming said:
Thanks for your super-informative, helpful post.
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The quality of my post was no less than yours...which you admit to other people, but took umbridge with mine...lol
Hypocrite much?
v8dreaming said:
I didn't think about that until after I posted. I totally spaced on that.
I was more wanting to know if it was a widespread problem. I didn't word my post very well.
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Hey it's all good! I wasn't scolding you or something.. I've been there myself. Hop on here and try to explain something that just happened with my phone and while I'm writing it... Think to myself... Guess a log would have helped lol

Network issue, click noise when opening an app and screen flicker with new rom

So i rooted my new nexus 6 and installed chroma rom. every thing was fine till i noticed a small part of the screen flicker. it was like a black line coming and going as soon as i took it off charging it was fine. this was after i installed the rom there was nothing like this on the stock one. also when i open the camera app i can hear a small click/ crackle sound. this happened in the stock rom too but with the snapchat app. its irritating and i cant find a fix anywhere. and lastly whats with the network issue? it suddenly comes and goes. i checked it and it showe 0dbm and 99 asu?is this common? tried to find a fix but all i got was lots of unanswered threads. as being a student who need to use this phone for a long time can anyone tell me if all this is fixable ? or do i need to get a replacement as im still in my 30 day return period. thanks in advance and sorry if all this issues are already in a post and have fixes just post me the link as i could find it
being a student who needs the use of the phone for long periods of time.. what are you foing moddifying your device. no custom rom will be bug free. even though whtyever bugs dont bother me, they seem to bug you. why dont you just stay stock with root if those issues are bugging you.
simms22 said:
being a student who needs the use of the phone for long periods of time.. what are you foing moddifying your device. no custom rom will be bug free. even though whtyever bugs dont bother me, they seem to bug you. why dont you just stay stock with root if those issues are bugging you.
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I know no roms are bug free, just wanted to know if these are common software issue and not a bad device that i got. And on the other hand i used my s3 for 2.5-3 yrs with custom roms and stuff simply as i enjoy running them and seeing all the amazing stuff people can do with skill that was the main reason i got a nexus
about_99_ninjas said:
I know no roms are bug free, just wanted to know if these are common software issue and not a bad device that i got. And on the other hand i used my s3 for 2.5-3 yrs with custom roms and stuff simply as i enjoy running them and seeing all the amazing stuff people can do with skill that was the main reason i got a nexus
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honestly, ive never run into the issues that you decribed.
simms22 said:
honestly, ive never run into the issues that you decribed.
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So i should request for a replacement ?
about_99_ninjas said:
So i should request for a replacement ?
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give motorola a call for sure, they themselves might suggest a replacement.
simms22 said:
give motorola a call for sure, they themselves might suggest a replacement.
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Click to collapse
Well i bought online from someother store so I'll get it changed. Need to flash the stock rom first thanks anyways

Process system is not responding. Do you want to close it? <WAIT> <OK>

Ever since I've had this phone I've been experiencing the error in the title above. I've rooted, tried freezing apps I think might be the problem, and just tonight I unlocked the bootloader, which wipes everything, and was hoping the error would go away. It only happens the first time upon boot. I hit either Wait or OK and it goes away until next boot.
Not a big deal, but curious what's causing it. Just wondering if anyone has this issue.
This is the 16gb Prime version, rooted, debloated, unlocked bootloader.
Cheers!
joesee said:
Ever since I've had this phone I've been experiencing the error in the title above. I've rooted, tried freezing apps I think might be the problem, and just tonight I unlocked the bootloader, which wipes everything, and was hoping the error would go away. It only happens the first time upon boot. I hit either Wait or OK and it goes away until next boot.
Not a big deal, but curious what's causing it. Just wondering if anyone has this issue.
This is the 16gb Prime version, rooted, debloated, unlocked bootloader.
Cheers!
Click to expand...
Click to collapse
It's interesting. I just purchased another one for my wife and right out of the box it does the same thing. I guess this is just something that people deal with and don't talk about??
joesee said:
It's interesting. I just purchased another one for my wife and right out of the box it does the same thing. I guess this is just something that people deal with and don't talk about??
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I have had my phone for almost 3 weeks BLU R1 HD Prime version, I get no error messages, system or otherwise. I Have rooted it, unlocked the bootloader and removed the ads.
joesee said:
It's interesting. I just purchased another one for my wife and right out of the box it does the same thing. I guess this is just something that people deal with and don't talk about??
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Check your permissions
joesee said:
It's interesting. I just purchased another one for my wife and right out of the box it does the same thing. I guess this is just something that people deal with and don't talk about??
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Never experienced that issue. That's odd it's occuring on two devices. Who is your carrier, could it possibly be a sim issue??
ariesgodofwar said:
Check your permissions
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Which permissions would you be referring to? A fresh reboot after a factory reset does it.
kal250 said:
Never experienced that issue. That's odd it's occuring on two devices. Who is your carrier, could it possibly be a sim issue??
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I thought about that too, but I've tried two different carriers.. T-Mo, and Cricket. Both do it, regardless if one is in one slot or both are in either.
Like I said, it only does it after the first reboot, then I never see it again.
joesee said:
Ever since I've had this phone I've been experiencing the error in the title above. I've rooted, tried freezing apps I think might be the problem, and just tonight I unlocked the bootloader, which wipes everything, and was hoping the error would go away. It only happens the first time upon boot. I hit either Wait or OK and it goes away until next boot.
Not a big deal, but curious what's causing it. Just wondering if anyone has this issue.
This is the 16gb Prime version, rooted, debloated, unlocked bootloader.
Cheers!
Click to expand...
Click to collapse
My LG G4 does this sometimes. Just click wait to avoid dropping a system process. It probably represents a random error during boot, but it never seemed to hurt anything enough to justify a full investigation.
Niki Kidman said:
Go to settings, and choose permission authority!
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So are you just posting ramblings for the sake of increasing your post counter, or are you serious with these nonsense suggestions?? WTF is permission authority??!!??
Niki Kidman said:
Go to settings, and choose permission authority!
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haha ... wow....
kal250 said:
So are you just posting ramblings for the sake of increasing your post counter, or are you serious with these nonsense suggestions?? WTF is permission authority??!!??
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Click to collapse
My HTC 10 just gave me this system stopped responding error right after rebooting - Now I'm beginning to think it's just a new "feature" in Marshmallow. When I have some extra time, I'd like to see if I can figure out what does this - more for the sake of learning than anything else.

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