[Q] VZW N6 stays in 3G after unlock - Nexus 6 Q&A, Help & Troubleshooting

I unlocked my verizion bought N6 and installed a franco kernel and it stays in 3g now unless I put it on lte only in the test menu or manualy select from the APN list.
When I bought it, it was on lte. I use mostly wifi so I didn't notice when it stopped.
I flashed the E images from google and it still wont switch to lte on its own.
The last step in the guide was to factory reset in the stock recovery but I ended up rebooting the phone instead and it seemed fine so I left it . I don't get lte at my house normally so I couldn't tell until this morning when I was near a tower if It was switching.
Could the simcard be bad? it was a new verizion card.
should I try a fresh image flash and not reboot the phone from the recovery this time and do a reset?
Thanks

I am on E and on the Franco kernel so I don't think any of those two things have to do with it
Sent from my Google N6 on VZ

The Sim card that came with my Verizon n6 was bad, and would only work on 3g 5min at a Verizon store and i had 4g (with a new Sim)
Sent from my Nexus 6 using XDA Free mobile app

Related

VZW Moto X not going on 4G

so i came from my GNEX and needed to cut the SIM from micro to nano. came out damn near perfect. put the cut SIm in my moto x and it worked. 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G. Verizon did the whole "Restart and factory reset" BS and nothing helped. they tried a new sim and it wouldnt accept it.... what do i do
so now that you have a new SIM card. the phone wont read it at all so you have no data what so ever?
savini72 said:
... 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G....
Click to expand...
Click to collapse
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
i have data and everything is working fine, but its only 3g. ive tried a new sim, hard reset, changing my data from global to 3g/4g adn all i can get its 3g.... i mean it works but jsut annoying
have you done any major changes to the phone recently?
if you haven't done any changes then sounds like there end not yours. only thing left you could try would be to use one of the restore to stock zips and try flashing it and see if that fixes it.that file contains all the modem's and so forth.
also like the other guy said are you connected to wifi and are you even sure you get 4G at your current location. i would restore my device to stock with the correct zip and see if that fixes it.
Wrong post
I'm going to just try Verizon again and if they can't fix it demand a replacement... Why have a 4g phone when it's not using It
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
savini72 said:
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
Click to expand...
Click to collapse
What'd it end up being?
Slapped my Moto
Lacrocious said:
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
Click to expand...
Click to collapse
I have noted the same thing, and was curious.
Per VZW customer support today, that is normal operation.
The reasoning is as I expected:
Once you have a wifi connection (not just the wifi radio turned on), that connection will be responsible for data communications. The data capability of 4G is redundant, and the phone drops back to 3G operation to support phone only operations (voice, sms, e911, etc).
As I understand it, this should reduce both your battery usage, and of course VZW's tower's data load.

Red cross emergency only

so i did an RSD LITE / MyTool to re-Stock phone.
after Re-stock and get phone working.... 4 times a day i see a RED CROSS icon with no signal and tells meEMERGENCY ONLY Calls.
i has to place phone into AirPlane mode then off to get it to go away or wait 3 min for it to go away. then works fine....
is there away to fix this?
what can i do? its a Motorola Atrix HD Android 4.1.1 Blur_Version.98.5.38.MB886.ATT.en.US
i notice that every 13 minutes NOW, that this is the Reason i get no service:
every time i see the Red Cross logo my Network switches from GSM PRL to LTE/GSM/WCDMA once it goes to LTE/GSM/WCDMA i get no service.
so this tells me something is missing from somewhere. i think that after i Restock it something did not go in?
HOW DO I FIX THIS ISSUE? you would think that it should not be GSM PRL it should be working on LTE/GSM/WCDMA right? so why does LTE/GSM/WCDMA crash it?
pvsoares said:
so i did an RSD LITE / MyTool to re-Stock phone.
after Re-stock and get phone working.... 4 times a day i see a RED CROSS icon with no signal and tells meEMERGENCY ONLY Calls.
i has to place phone into AirPlane mode then off to get it to go away or wait 3 min for it to go away. then works fine....
is there away to fix this?
what can i do? its a Motorola Atrix HD Android 4.1.1 Blur_Version.98.5.38.MB886.ATT.en.US
Click to expand...
Click to collapse
I've had that problem before when it was all stock, no rooted and it was really annoying.
I couldn't find way to fix it so i bought another SIM card and it worked perfectly. Maybe you can try buying another SIM card or flash stock again
Arjomer said:
I've had that problem before when it was all stock, no rooted and it was really annoying.
I couldn't find way to fix it so i bought another SIM card and it worked perfectly. Maybe you can try buying another SIM card or flash stock again
Click to expand...
Click to collapse
I re-stocked it & cleared the modem settings using fastbiit abs erased everything from system to boot to modem and after re-install now I get red cross and lost of signal more.... I think I might get new sim and try that
i notice that every 13 minutes NOW, that this is the Reason i get no service:
every time i see the Red Cross logo my Network switches from GSM PRL to LTE/GSM/WCDMA once it goes to LTE/GSM/WCDMA i get no service.
so this tells me something is missing from somewhere. i think that after i Restock it something did not go in?
HOW DO I FIX THIS ISSUE? you would think that it should not be GSM PRL it should be working on LTE/GSM/WCDMA right? so why does LTE/GSM/WCDMA crash it?
UPDATE
ok so like i been getting that Red Cross Icon & loseing Signal for No Reason right?
ok so i did some testes. i did a SIM Swap so check if it was the sim.... hours later poof its back..... :crying:
so i did some more tests... i got an H2O Wireless sim loaded $10 on to it & from 10pm to 11:39am i did not loes signal not once & did not get that red cross. with the net10 i got it like 5 times every hour. so this tells me 1. Net10 has faulty sim or 2. net10 is kicking me off the tower or 3. my phone is not net10 full compaitble or 4. i stated to Notice this issue AFTER i used up all my 2.5GB of 4G LTE. so i think that is going on is that im now registed on the network as a Badwith hogger so every few mintues they will toss me off to make sure im not streaming or downloading a big file. this makes more since they everything else. so at the end of my billing i shall switch to Cricket Wireless GSM and see if it happends again. :fingers-crossed:

Lost LTE with *228

As crazy as it sounds, I was experimenting with roaming ability and did a *228 and #2 on my phone with Verizon. Since I did that LTE went away all I see now is 3G
Did not change the APN only have one and set on LTE for network....
Could I have messed up my PRL but I thought the PRL is now on the SIM?
whats a *228 and a #2???
*228 is NOT supposed to be used with a 4G SIM Card, you may have broke your SIM.
This hasn't worked on any lte device, why do people keep trying it? You need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Sounds like my man is right has broken the sim even putting it in iPhone still comes up 3g when it did LTE was the same phone I used to get a nano sim. Off to Verizon see if I can get a new sim.
akellar said:
This hasn't worked on any lte device, why do people keep trying it? You need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I knew this was a bonehead move thinking I could get volte work after updating radio. Cause not listening to my inner man!
Similar thing happened to me as well, after I updated to 5.1. Worked good for a day then all of a sudden I couldn't receive calls no more. I could make calls, text and use data. I called Verizon and they reset some things and the service completely went away, then we got disconnected. After calling back the rep said my sim got broken somehow and told me to go the Verizon store and get a new one. i think the first rep disabled something and couldnt get it back on.
New sim was activated in another phone then put into the Nexus 6 and all was good. Funny thing is I didn't do the *228 thing and my LTE was still showing when I stopped receiveing calls.

[Q] droid turbo network problem

I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
OddsForever said:
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
Click to expand...
Click to collapse
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
kaVetan said:
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
Click to expand...
Click to collapse
Hello again.
The only way i've solved this network problem on non-rooted Lillipop is to install new firmware using Verizon Software Upgrade Assistant for Droid Turbo. You have to run this software and use the rapair button then it downloads new firmware and installs it on your phone.
i have same problem.
just flash last firmware with fastboot

XT1060 stuck on 3G

I have a XT1060 with Bootloader unlocked via Sunshine. I have flashed all kinds of ROM on this thing in the past and finally it has the standard VZW 4.4.4 image on it with factory reset. A friend of mine lost his phone and I gave him this phone to use as a temp replacement and he reported it only shows 3G with a new Verizon sim.
I have a VZW Dev edition XT1060 also as a daily driver, so I took my sim card out of my phone and put that into the backup device and sure enough, it always shows 3G and Mobile Network Type as CDMA -eHRPD and my regular phone always shows LTE with the same sim card. I also checked that they both are showing System Build Number as KXA21.12-L1.26.1
Is there a way to fix the old phone, i.e., reset the internal radio or something so that it gets LTE?
TIA

Categories

Resources