I have a XT1060 with Bootloader unlocked via Sunshine. I have flashed all kinds of ROM on this thing in the past and finally it has the standard VZW 4.4.4 image on it with factory reset. A friend of mine lost his phone and I gave him this phone to use as a temp replacement and he reported it only shows 3G with a new Verizon sim.
I have a VZW Dev edition XT1060 also as a daily driver, so I took my sim card out of my phone and put that into the backup device and sure enough, it always shows 3G and Mobile Network Type as CDMA -eHRPD and my regular phone always shows LTE with the same sim card. I also checked that they both are showing System Build Number as KXA21.12-L1.26.1
Is there a way to fix the old phone, i.e., reset the internal radio or something so that it gets LTE?
TIA
Related
This problem is not new with verizon phones
You can search XDA for more info, check in Galaxy S3, S4 or Nexus 5 forum
My customized MOTO X from verizon not taking a GSM sim in india.
I tried many sims from different carries, but failed.
It showing full bars with carrier logo, but no calls and sms, only data is working.
When i tried to call someone it shows "Mobile Network not available".
I check IMEI, it is in good condition
and one more thing
When i putting my IMEI on imei.info
It showing XT1055 which is us celluar.
But my one is XT1060
I have bootloader unlocked, flashed cyanogen, sprint rom, roggers rom but no luck.
and my moto x is working with CDMA OMH sim
I do not why it is acting like a us celluar MOTO X which accepts only CDMA sims
Now i am on 4.2.2 Verizon ROM, GSM sim is not working, Showing "Mobile network not available"
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded for 4.4 to 4.4.2 while he had it running on TMo. I think that the update has broken the radio.
After .sbf back to VZW stock everything works great
I think it may be IMEI problem..
help get my moto x back on vz - not able to make calls
toastedoats said:
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded for 4.4 to 4.4.2 while he had it running on TMo. I think that the update has broken the radio.
After .sbf back to VZW stock everything works great
Click to expand...
Click to collapse
I thik that's what's happened to me - tried my verizon motox on tmobile but since couldn't make wifi calls didn't want to keep it- want it back on verizon- what do you mean after .sbf back to stock works great--what do I need to do - -i've done factory resets -tried lte on off apps...etc --please help
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
It sounds like the CDMA radio is not working.
halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Click to expand...
Click to collapse
Same happening with me
PM me your e- mail.
and look here
http://forum.xda-developers.com/moto-x/moto-x-qa/verizon-moto-x-network-available-error-t2679289
SonicJoe said:
It sounds like the CDMA radio is not working.
Click to expand...
Click to collapse
So do you think it is physically defective?
When I bought the phone off of him it was basically brand new in the box. He had used it less then a week. Not sure where he bought it but the IMEI was clean.
Is there anyway to reset the CDMA settings or anything like that?
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Our imei can be backed up and flashed..only use once every thing is OK...I've used this several times with the mobile network not available problem and it fixes it...I would suggest sbf http://forum.xda-developers.com/showthread.php?t=2514095
Do not flash this if your already having problems
Sent from my xt1060vzwDE
halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
Click to expand...
Click to collapse
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
unsivil_audio said:
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Click to expand...
Click to collapse
Yes, I called verizon and gave them the MEID. In the system settings the the IMEI and MEID are exactly the same except the IMEI has one extra digit at the end (it's a 4).
lovepreet39 said:
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
Click to expand...
Click to collapse
I have already got a new sim, and the phone is not related to any older verizon account.
When I run the CQATest and choose the sim card test, I get an error that says the Phone ICCID doesn't compare with the SIM ICCID.
The phone ICCID is completely different front the SIM ICCID. The SIM ICCID is the actual number on the sim card. Could this be related?!
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded from 4.4 to 4.4.2 while he had it running on TMo. I think that the update applied GSM Radio firmware and not the VZW/CDMA firmware and "broke" the radio.
After .sbf back to VZW stock everything works great
Hello
I am in a great trouble and would really appreciates if someone can help me out here
I live outside U.S and I bought XT1060 verizon Moto X yesterday. The retailer put my GSM sim inside phone and it worked fine without any errors. Voice, sms and gprs was working fine. Phone was 4.4.2 Kitkat stock rom.
Last night i went to settings > about > system update. and there i found that an update is available for 4.4.4. I downloaded the update and installed it successfully without any error. Now my phone is working like before but it can not register my cellular network anymore :crying: No voice no sms no data.
It sometimes grabs the signals and then drops and sometimes shows full signal bars with "No Service" network settings.
I have tried UMTS/GSM mode and Global mode but no use. With global version it shows some 5 digit number on cellular icon in notification area.
Please somebody tells me if Verizon version is sim-lock free then why i am having this issue?
maazz said:
Hello
I am in a great trouble and would really appreciates if someone can help me out here
I live outside U.S and I bought XT1060 verizon Moto X yesterday. The retailer put my GSM sim inside phone and it worked fine without any errors. Voice, sms and gprs was working fine. Phone was 4.4.2 Kitkat stock rom.
Last night i went to settings > about > system update. and there i found that an update is available for 4.4.4. I downloaded the update and installed it successfully without any error. Now my phone is working like before but it can not register my cellular network anymore :crying: No voice no sms no data.
It sometimes grabs the signals and then drops and sometimes shows full signal bars with "No Service" network settings.
I have tried UMTS/GSM mode and Global mode but no use. With global version it shows some 5 digit number on cellular icon in notification area.
Please somebody tells me if Verizon version is sim-lock free then why i am having this issue?
Click to expand...
Click to collapse
I have the vzw too, without issues. Try a factory reset maybe?
Enviado desde mi XT1060 mediante Tapatalk
@maazz
Due to the FCC rules around the 700mhz C block auction in the USA which Verizon won, they do not SIM lock their LTE phones. And the 4.4.4 OTA on the XT1060 definitely did not SIM luck the X.
Please make sure that your APN settings on your phone are still set correctly for your carrier. If they are not, your phone will not work.
While in many cases the APN settings come down automatically from the carrier, sometimes the phone relies on a table file that is part of the ROM itself instead. If the settings don't come down automatically, and the table got changed (either settings for your carrier were removed, or are no longer correct for your carrier in the 4.4.4 update), you must manually enter them to have working services.
You will have to check with your carrier what the correct APN settings are, and check them against your phone, or visit the GSM Retailer where you got your SIM, and ask them to check it.
KidJoe said:
@maazz
Due to the FCC rules around the 700mhz C block auction in the USA which Verizon won, they do not SIM lock their LTE phones. And the 4.4.4 OTA on the XT1060 definitely did not SIM luck the X.
Please make sure that your APN settings on your phone are still set correctly for your carrier. If they are not, your phone will not work.
While in many cases the APN settings come down automatically from the carrier, sometimes the phone relies on a table file that is part of the ROM itself instead. If the settings don't come down automatically, and the table got changed (either settings for your carrier were removed, or are no longer correct for your carrier in the 4.4.4 update), you must manually enter them to have working services.
You will have to check with your carrier what the correct APN settings are, and check them against your phone, or visit the GSM Retailer where you got your SIM, and ask them to check it.
Click to expand...
Click to collapse
Which table file of ROM your'e talking about ? How do i know that my carrier is already listed in that table and how to edit that table since my phone is not rooted even.
For an update, i went a retailer and there was a guy who took my phone and did the trick and my phone gets the sim registered for Voice and data (3G). I couldn't see him doing the magic but definately he didn't rooted the phone neither he crooks the ROM every thing was in its place when i get my phone back.
So wondering what he might have changed after which phone started working normal.
maazz said:
Which table file of ROM your'e talking about ? How do i know that my carrier is already listed in that table and how to edit that table since my phone is not rooted even.
For an update, i went a retailer and there was a guy who took my phone and did the trick and my phone gets the sim registered for Voice and data (3G). I couldn't see him doing the magic but definately he didn't rooted the phone neither he crooks the ROM every thing was in its place when i get my phone back.
So wondering what he might have changed after which phone started working normal.
Click to expand...
Click to collapse
If you are rooted, take a look at -> /system/etc/apns-conf.xml
That being said, you don't need to be rooted to MANUALLY enter APN settings via App Drawer -> Settings -> More..(under Wireless & Networks) -> Mobile Networks -> Access Point Names... But you do need the right values, and to enter them without any typographical errors.
I unlocked my verizion bought N6 and installed a franco kernel and it stays in 3g now unless I put it on lte only in the test menu or manualy select from the APN list.
When I bought it, it was on lte. I use mostly wifi so I didn't notice when it stopped.
I flashed the E images from google and it still wont switch to lte on its own.
The last step in the guide was to factory reset in the stock recovery but I ended up rebooting the phone instead and it seemed fine so I left it . I don't get lte at my house normally so I couldn't tell until this morning when I was near a tower if It was switching.
Could the simcard be bad? it was a new verizion card.
should I try a fresh image flash and not reboot the phone from the recovery this time and do a reset?
Thanks
I am on E and on the Franco kernel so I don't think any of those two things have to do with it
Sent from my Google N6 on VZ
The Sim card that came with my Verizon n6 was bad, and would only work on 3g 5min at a Verizon store and i had 4g (with a new Sim)
Sent from my Nexus 6 using XDA Free mobile app
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
OddsForever said:
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
Click to expand...
Click to collapse
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
kaVetan said:
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
Click to expand...
Click to collapse
Hello again.
The only way i've solved this network problem on non-rooted Lillipop is to install new firmware using Verizon Software Upgrade Assistant for Droid Turbo. You have to run this software and use the rapair button then it downloads new firmware and installs it on your phone.
i have same problem.
just flash last firmware with fastboot