Hello
I am in a great trouble and would really appreciates if someone can help me out here
I live outside U.S and I bought XT1060 verizon Moto X yesterday. The retailer put my GSM sim inside phone and it worked fine without any errors. Voice, sms and gprs was working fine. Phone was 4.4.2 Kitkat stock rom.
Last night i went to settings > about > system update. and there i found that an update is available for 4.4.4. I downloaded the update and installed it successfully without any error. Now my phone is working like before but it can not register my cellular network anymore :crying: No voice no sms no data.
It sometimes grabs the signals and then drops and sometimes shows full signal bars with "No Service" network settings.
I have tried UMTS/GSM mode and Global mode but no use. With global version it shows some 5 digit number on cellular icon in notification area.
Please somebody tells me if Verizon version is sim-lock free then why i am having this issue?
maazz said:
Hello
I am in a great trouble and would really appreciates if someone can help me out here
I live outside U.S and I bought XT1060 verizon Moto X yesterday. The retailer put my GSM sim inside phone and it worked fine without any errors. Voice, sms and gprs was working fine. Phone was 4.4.2 Kitkat stock rom.
Last night i went to settings > about > system update. and there i found that an update is available for 4.4.4. I downloaded the update and installed it successfully without any error. Now my phone is working like before but it can not register my cellular network anymore :crying: No voice no sms no data.
It sometimes grabs the signals and then drops and sometimes shows full signal bars with "No Service" network settings.
I have tried UMTS/GSM mode and Global mode but no use. With global version it shows some 5 digit number on cellular icon in notification area.
Please somebody tells me if Verizon version is sim-lock free then why i am having this issue?
Click to expand...
Click to collapse
I have the vzw too, without issues. Try a factory reset maybe?
Enviado desde mi XT1060 mediante Tapatalk
@maazz
Due to the FCC rules around the 700mhz C block auction in the USA which Verizon won, they do not SIM lock their LTE phones. And the 4.4.4 OTA on the XT1060 definitely did not SIM luck the X.
Please make sure that your APN settings on your phone are still set correctly for your carrier. If they are not, your phone will not work.
While in many cases the APN settings come down automatically from the carrier, sometimes the phone relies on a table file that is part of the ROM itself instead. If the settings don't come down automatically, and the table got changed (either settings for your carrier were removed, or are no longer correct for your carrier in the 4.4.4 update), you must manually enter them to have working services.
You will have to check with your carrier what the correct APN settings are, and check them against your phone, or visit the GSM Retailer where you got your SIM, and ask them to check it.
KidJoe said:
@maazz
Due to the FCC rules around the 700mhz C block auction in the USA which Verizon won, they do not SIM lock their LTE phones. And the 4.4.4 OTA on the XT1060 definitely did not SIM luck the X.
Please make sure that your APN settings on your phone are still set correctly for your carrier. If they are not, your phone will not work.
While in many cases the APN settings come down automatically from the carrier, sometimes the phone relies on a table file that is part of the ROM itself instead. If the settings don't come down automatically, and the table got changed (either settings for your carrier were removed, or are no longer correct for your carrier in the 4.4.4 update), you must manually enter them to have working services.
You will have to check with your carrier what the correct APN settings are, and check them against your phone, or visit the GSM Retailer where you got your SIM, and ask them to check it.
Click to expand...
Click to collapse
Which table file of ROM your'e talking about ? How do i know that my carrier is already listed in that table and how to edit that table since my phone is not rooted even.
For an update, i went a retailer and there was a guy who took my phone and did the trick and my phone gets the sim registered for Voice and data (3G). I couldn't see him doing the magic but definately he didn't rooted the phone neither he crooks the ROM every thing was in its place when i get my phone back.
So wondering what he might have changed after which phone started working normal.
maazz said:
Which table file of ROM your'e talking about ? How do i know that my carrier is already listed in that table and how to edit that table since my phone is not rooted even.
For an update, i went a retailer and there was a guy who took my phone and did the trick and my phone gets the sim registered for Voice and data (3G). I couldn't see him doing the magic but definately he didn't rooted the phone neither he crooks the ROM every thing was in its place when i get my phone back.
So wondering what he might have changed after which phone started working normal.
Click to expand...
Click to collapse
If you are rooted, take a look at -> /system/etc/apns-conf.xml
That being said, you don't need to be rooted to MANUALLY enter APN settings via App Drawer -> Settings -> More..(under Wireless & Networks) -> Mobile Networks -> Access Point Names... But you do need the right values, and to enter them without any typographical errors.
Related
Hi All,
I apologize in advance if that has been posted and responded to, but my searches have been unfruitful. My boss has the Motorola Droid 3, stock rom, NOT rooted on the Verizon network (in NYC). He will be traveling abroad to the mid-east and contacted VZW Global Services and they provided him with the SIM Unlock code.
I then proceeded to insert my AT&T SIM card into his phone and booted it up - in anticipation of the SIM Unlock Code screen so that when he gets to his destination country, all he'll have to do is insert the SIM card which he will purchase there.
Unfortunately, no such screen appeared. I was able to access the phone's other functions and was even able to go into Settings>Wireless Settings and switched the device to GSM/UMTS only (from the default 'Global' setting). Still, nothing occurred. I then forced it to search for a network (even though automatically connect was checked) and believe it or not, midway through its search, the phone completely rebooted on its own. I thought that maybe NOW, when the phone finishes loading, that it will ask me for the SIM Unlock Code. Well, it didn't. The phone just booted up normally and indicated that there was no service (bars with the red circle and slash through it).
We called Global Services back and they claimed that we will not see a SIM Unlock code for any US-Domestic carrier SIM cards (sounds fishy to me) and the SIM Unlock Code screen will appear ONLY when a Foreign/Non-US Carrier SIM Card is placed in the phone. My suspicion is that the Global Services rep doesn't know the difference b/t his a** and his elbow and was just saying anything that seemed plausible to get me off the phone. It would be VERY BAD if my boss travels to his destination and operates on the assumption that this will work once he inserts a foreign SIM card and for it not to work at all.
Any thoughts/insights into this would be VERY much appreciated and if this topic was already discussed on another thread, I would very much appreciate the link to that thread.
I have seen similar topics on other phone model threads, but none of the instructions in each of those respective threads had a solution that seemed applicable to this specific problem.
Many MANY thanks in advance!
--Q
You should most certainly see an unlock screen with a US based sim card. I used an old deactivated T-Mobile Sim card to get my unlock code prompt. try going to the phone dialer and enter *#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL). You should immediately get a popup or perhapse after you back out of it. If not, scan for networks again. If it still gives you problems - PM me and we'll get it figured out.
network SIM unlock screen missing for T-Mobile US
Folks,
I am experiencing a similar issue as the original poster. No matter what I do, I can not get the Droid global (stock rom, v2.3.3) to attach to the T-Mobile network. If I follow the instructions"
*#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL) ".
I see the screen momentarily flash the t-mobile network, then switch back to indicating that the network type is CMDA-1xrtt. Any guidance would be greatly appreciated.
BTW this sim works fine in a BB Bold 9000. Also it is just a simple voice/messaging sim - no data plan.
Never mind - after more research, seems I have a phone with the US carriers locked out. - off to see if I can update it
areyouwireless said:
Folks,
I am experiencing a similar issue as the original poster. No matter what I do, I can not get the Droid global (stock rom, v2.3.3) to attach to the T-Mobile network. If I follow the instructions"
*#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL) ".
I see the screen momentarily flash the t-mobile network, then switch back to indicating that the network type is CMDA-1xrtt. Any guidance would be greatly appreciated.
BTW this sim works fine in a BB Bold 9000. Also it is just a simple voice/messaging sim - no data plan.
Never mind - after more research, seems I have a phone with the US carriers locked out. - off to see if I can update it
Click to expand...
Click to collapse
You can follow the guide to have the phone work and it will fix that.
Sent from my DROID3 using XDA
You need to use a foreign Sim card, not an American one because Verizon disabled access to all other American gsm networks
Sent from my DROID3 using Tapatalk
eXecuter.bin said:
You need to use a foreign Sim card, not an American one because Verizon disabled access to all other American gsm networks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
i have the same phone from bell and same issue, does it mean i require to do the same as well ?
queberican351 said:
You should most certainly see an unlock screen with a US based sim card. I used an old deactivated T-Mobile Sim card to get my unlock code prompt. try going to the phone dialer and enter *#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL). You should immediately get a popup or perhapse after you back out of it. If not, scan for networks again. If it still gives you problems - PM me and we'll get it figured out.
Click to expand...
Click to collapse
I was to access the screen you mentioned however I was unable to get it to ask for my unlock code, any ideas?
I had the same issue. The unlock code was already put in. Though this may be, there is more you need to do to have it working on US carriers like AT&T.
The guide is here
Sent from my XT862 using Tapatalk 2
quordandis said:
Hi All,
I apologize in advance if that has been posted and responded to, but my searches have been unfruitful. My boss has the Motorola Droid 3, stock rom, NOT rooted on the Verizon network (in NYC). He will be traveling abroad to the mid-east and contacted VZW Global Services and they provided him with the SIM Unlock code.
I then proceeded to insert my AT&T SIM card into his phone and booted it up - in anticipation of the SIM Unlock Code screen so that when he gets to his destination country, all he'll have to do is insert the SIM card which he will purchase there.
Unfortunately, no such screen appeared. I was able to access the phone's other functions and was even able to go into Settings>Wireless Settings and switched the device to GSM/UMTS only (from the default 'Global' setting). Still, nothing occurred. I then forced it to search for a network (even though automatically connect was checked) and believe it or not, midway through its search, the phone completely rebooted on its own. I thought that maybe NOW, when the phone finishes loading, that it will ask me for the SIM Unlock Code. Well, it didn't. The phone just booted up normally and indicated that there was no service (bars with the red circle and slash through it).
We called Global Services back and they claimed that we will not see a SIM Unlock code for any US-Domestic carrier SIM cards (sounds fishy to me) and the SIM Unlock Code screen will appear ONLY when a Foreign/Non-US Carrier SIM Card is placed in the phone. My suspicion is that the Global Services rep doesn't know the difference b/t his a** and his elbow and was just saying anything that seemed plausible to get me off the phone. It would be VERY BAD if my boss travels to his destination and operates on the assumption that this will work once he inserts a foreign SIM card and for it not to work at all.
Any thoughts/insights into this would be VERY much appreciated and if this topic was already discussed on another thread, I would very much appreciate the link to that thread.
I have seen similar topics on other phone model threads, but none of the instructions in each of those respective threads had a solution that seemed applicable to this specific problem.
Many MANY thanks in advance!
--Q
Click to expand...
Click to collapse
I c, U have to use Non-US SIM CARD. otherwise U have to unlock the US radio first. but if U having trouble to pop the SIM Network Unlock Code screen, just put non-US SIM and set the mobile network from global to gsm/umts. these also apply to those whose troubled with subsidy lock, so they can input the code.
Worked for me with tmobile or att sim card in the phone. You have to backup rename the build.prop file in the system(Rename the old build.prop to build.bak) put the new build.prob file in the system, restart the phone and wa-la, it will ask you for an unlock code. Enter it give it 15 or so sec reboot the phone, select GSM/UMTS and wait 30sec to 2mins you will receive a signal.
I have a 1058 moto x that was originally on the Element mobile CDMA network (which is now owned by att)
Anyway It was working in the Dominican republic no problem with a local Sim. I was trying to do sonetging , I can't remember what, and I bumped the drop down menu in test mode with all the radio options and selected a new one. So after reading I got back in selected the one that seamed right and it wouldn't select. Nor will it go off of global mode in Network settings. I can't select Sim settings anywhere. So now I have no service. The thing that kills me is that I have been using this phone for two weeks with no problem. Did I lock it to something? Please help or send me a link to a related post. I couldn't find anything like this when looking.
This is not mine, I take no credit, Mayrer has done most of the hard work for us, you credit him for his work and everyone he has worked on to get your Sprint to working for GSM.
http://forum.xda-developers.com/spri...nlock-t3229801
I have only updated the information for changing in hidden menu and PropEditor. I also credit the maker for the CDMA to GSM Patch, Mentor.37 for his work and everyone else who has helped him.
http://forum.xda-developers.com/showthread.php?t=2394689
I do not know if this will work for any other Sprint phone not on ZV6
Bands 2, 4, 12 are for bands T-Mobile.
Download PropEditor and edit these settings....Don't forget this step first!!
ro.build.target_operator=SPR => TMO
ro.build.target_country=US
ro.telephony.default_network => 9
telephony.lteOnCdmaDevice => 0 ....don't forget to save and reboot.
Along with Hidden Menu 5689#*991# to change your APN settings properly and set
Field Test => Modem Settings =>
PDP Setting => [5] APN Setting ...... now you have to select the bottom one then go into menu [ ] press until you see delete APN
you must do this because a bug I am seeing only allows the bottom APN setting to be used, I usually delete all until the APN I use is on the very bottom selection. no go back
Network Mode = Automatic => go back => RAT Selection = GSM/WCDMA/LTE auto
LTE Band Selection doesn't work proplerly so installing the modded Shortcut Master (Lite) from the link above be sure to go to
lotHiddenMenuMain (witout root) => LTE setting=> LTE Data Roam Config....and enable
Bar Roam Forced
Bar Roam Enabled
Roam Guard Forced
Roam Guard Enabled
Band 2
Band 4
Band 12 go back
Band 25 should be disabled unless you can use it. You cannot really set APN here.
I sometimes install the CDMA to GSM patch for global phones but I then have to re-do the PropEditor settings again, but it may be able to configure anything else that is missing, you can try to Adb Sideload the zip or use FlashGordon app to try to install, honestly I don't know if either worked for me for the patch.
This is what I configure to get my phone to working with T-Mobile.
I only submit this, I cannot provide support, you can always add on to anything else I may have missed or messed up, thank you.
Has anybody with an LG G4 rom version ZVG been able to successfully get their phone working on T-Mobile?
My phone is paid off and Sprint sent the domestic SIM unlock code. When the TMO sim is in and the phone's network mode is set to Auto, and and APN is manually entered per TMobile's specs, the phone can connect to the network and make calls, send SMS, connect to EDGE data, and sometimes send MMS, but it never connects to LTE. If I change the network mode to LTE/CDMA, the phone doesn't connect at all.
I read elsewhere to try change the "Bearer" field in the APN to "LTE" but that field is not displayed or editable in the APN input/edit screen. I tried a bunch of the Shortcut Master (Lite) or similar ways to expose the hidden menus to edit the full APN but they all fail due to permissions (because of ZVG version?). Shortcut Master (Lite) says it would work if upgraded to the paid Secret Codes version, can anybody verify that before I pay?
Or, any other suggestions to get this fully working with LTE or can even confirm that this is possible?
guys this is kinda old news
the build prop also is better set from
ro.build.target_operator=SPR => OPEN
then xposed modules such as android theme and such work.
but great find on thew band settings
ive been running my g2 g3 and g4 on tmobile and att and its subsidiaries for a long times now
and the g series sprint phones have been the best at taking to other networks due to the sprints already supporting most of the bands`
---------- Post added at 08:43 AM ---------- Previous post was at 08:43 AM ----------
request for modderators to move this thread to the general area
i also thin the mellow mallow international roms go up to zvb which should work on tmobile and i can verify att networks
Doesn't the phone need to be rooted for the build prop to be edited?
And as far as I can tell, there isn't a root for a G4 on ZVG firmware?
Basically, to start with, can anybody confirm if a LS991 ZVG can be made to work on TMobile without root, or if there is a good rooting method, where is it?
Thanks.
cko said:
Has anybody with an LG G4 rom version ZVG been able to successfully get their phone working on T-Mobile?
My phone is paid off and Sprint sent the domestic SIM unlock code. When the TMO sim is in and the phone's network mode is set to Auto, and and APN is manually entered per TMobile's specs, the phone can connect to the network and make calls, send SMS, connect to EDGE data, and sometimes send MMS, but it never connects to LTE. If I change the network mode to LTE/CDMA, the phone doesn't connect at all.
I read elsewhere to try change the "Bearer" field in the APN to "LTE" but that field is not displayed or editable in the APN input/edit screen. I tried a bunch of the Shortcut Master (Lite) or similar ways to expose the hidden menus to edit the full APN but they all fail due to permissions (because of ZVG version?). Shortcut Master (Lite) says it would work if upgraded to the paid Secret Codes version, can anybody verify that before I pay?
Or, any other suggestions to get this fully working with LTE or can even confirm that this is possible?
Click to expand...
Click to collapse
paid version aint got nothing to do with it its a sprint thing have u tried the uicc unlock id call srint back and tell them and ask about it sprint still hast apns locked down shortcutmaster is free and does all u need in that area
sprint should still have to suport the device as it has been paid off and unlocked as per their policy and they havnt fully unlocked it like they claim
TheMadScientist420 said:
paid version aint got nothing to do with it its a sprint thing have u tried the uicc unlock id call srint back and tell them and ask about it sprint still hast apns locked down shortcutmaster is free and does all u need in that area
sprint should still have to suport the device as it has been paid off and unlocked as per their policy and they havnt fully unlocked it like they claim
Click to expand...
Click to collapse
Can you be more specific on what I need to ask Sprint about? Like I said, I asked for the the Domestic Sim Unlock and they sent that over the air and a confirmation showed up on the phone. It does not reject the T-Mobile SIM like it would normally, so something has changed from the default state.
Still looking for confirmation from somebody that has successfully connected their ZVG LS991 to TMO after a Domestic Sim Unlock.
cko said:
Can you be more specific on what I need to ask Sprint about? Like I said, I asked for the the Domestic Sim Unlock and they sent that over the air and a confirmation showed up on the phone. It does not reject the T-Mobile SIM like it would normally, so something has changed from the default state.
Still looking for confirmation from somebody that has successfully connected their ZVG LS991 to TMO after a Domestic Sim Unlock.
Click to expand...
Click to collapse
so its accerpting the sim but apns are still greyed out where u cant edit them
need to ask sprint for the msl of this device so u can attempt to edit the apns it may take a few calls but most of the time if u keep ure cool and keep trying they will eventually give it to you
tell them the situation u paid it off they sent u the unlock code but are still unable to edit the apn without the msl
I'll keep it short. I have rooted Sprint Note 5. Currently with TWRP recovery and MOAR rom. I called Sprint to "Unlock" the phone for me (wasn't financed, I purchased it outright on Swappa...previous owner apparently used it on Ting) and the unlock went through. Now, I'm not sure whether the unlock I did was a domestic unlock or just an unlock to use the phone overseas. My fault for not finding out.
Fast forward. I went over to MetroPCS yesterday with my Sprint Note 5. The sim card was accepted and I called MetroPCS so that they can register the IMEI of the phone in their database. I quickly tested data and sent a text but didn't bother making a phone call. Long story short for the life of me I cannot get a phone call to go through.
I've tried two different MetroPCS APN settings and messed with Network settings (LTE/CDMA and Automatic) The best I can do is get data working and text messaging but not phone calls. I went into MetroPCS today to see if one of the morons could see if they could do something with it. The guy went into Network Mode and changed it to the GSM/whatever option (don't have the phone in front of me ATM) and sure enough the phone was able to make a phone call and the data worked!
However, around 30 minutes later I try to use data to update an app in the PlayStore and I'm notified that I have no connection. I go back and forth between Network settings and I'm back to square one where I can only get data and messaging. The GSM Network Mode no longer shows a signal.
Soooooooo, if anyone can get me through this mess I will give $20 for your time and energy! I'm about to just flash stock Sprint firmware and sell this piece of crap on Ebay and get different phone for MetroPCS. This thread is my last attempt at finding a resolution!
@SantinoInc, have you checked with Sprint if they have locked the device?
What bands does Metro use for 4G/LTE and is it compatible with a Sprint-based device?
Try using 2G/3G mode instead of the 4G/LTE mode.
What rom are you using?
So on Monday ATT decided to deactivate my sim card because they believe my phone is incompatible with their network now. All my bars went to 0 with an x on it and I couldn't do anything on the phone. I went to an ATT store, got them to give me a new activated sim and I put it in my phone and all my bars came back.
My phone says VoLTE again too by the signal bar area. I also tested a text and it went through fine. I received a phone call and while it works fine, it sounds like junk now. Like it is no longer actually using VoLTE like it always has. My phone doesnt seem to have any data however, when it should have LTE just fine. I also cannot make any calls, even though it says VoLTE on the phone, it just re-routes to ATT customer service instead of going through with the call.
When I go into the network area in settings it says no IP address either. I looked and my APN is set to nxtgenphone, Preferred Network Type selected on LTE. Before ATT deactivated my sim card LTE has always worked fine, and LTE should still work fine. It is only the 3G network being shut down. Also given the fact I have the VoLTE icon the phone is apparently connecting somewhat to an LTE network.
So does anyone know how to fix settings to get data working again? Is it just an APN that needs to change? What is everyone else doing with the network shutdown and has anyone else had issues like this?
I had the exact same issue, your issue is in fact APN settings I'm having them as well. Try deleting your current APN and putting in a new one. Once I got a new sim my APN reset I could call but no data and no text. I have half of the APN information in place and have data and basic text, but once I input the MMS port the APN data disappears still trying to figure that out. Not sure if anything I typed is helpful but at least you know your not alone with a mi11 on ATT and it can work
EniGmA1987 said:
So on Monday ATT decided to deactivate my sim card because they believe my phone is incompatible with their network now. All my bars went to 0 with an x on it and I couldn't do anything on the phone. I went to an ATT store, got them to give me a new activated sim and I put it in my phone and all my bars came back.
My phone says VoLTE again too by the signal bar area. I also tested a text and it went through fine. However, my phone doesnt seem to have any data, when it should have LTE just fine. I also cannot make any calls, even though it says VoLTE on the phone, it just re-routes to ATT customer service instead of going through with the call.
When I go into the network area in settings it says no IP address either. I looked and my APN is set to nxtgenphone, Preferred Network Type selected on LTE. Before ATT deactivated my sim card LTE has always worked fine, and LTE should still work fine. It is only the 3G network being shut down. Also given the fact I have the VoLTE icon the phone is apparently connecting somewhat to an LTE network.
So does anyone know how to fix settings to get data working again? Is it just an APN that needs to change? What is everyone else doing with the network shutdown and has anyone else had issues like this?
Click to expand...
Click to collapse
moswen said:
I had the exact same issue, your issue is in fact APN settings I'm having them as well. Try deleting your current APN and putting in a new one. Once I got a new sim my APN reset I could call but no data and no text. I have half of the APN information in place and have data and basic text, but once I input the MMS port the APN data disappears still trying to figure that out. Not sure if anything I typed is helpful but at least you know your not alone with a mi11 on ATT and it can work
Click to expand...
Click to collapse
Thanks for the reply. I tried deleting the MMS port and also the proxy just now and data didnt come back. I will try searching around for more APN info for how phones are supposed to connect now and see if I can find anything.
It looks like from what I could find that it is due to an IMEI whitelist ATT has, blocking data connection on any device not in their whitelist. The solution seems to be to root the phone and change your IMEI to a whitelisted model.
While my phone is rooted my IMEI is not cloned I definitely would not share my IMEI with ATT. When I got my sim card yesterday I had the attendant activate but I did not provide my phone so he did not get the IMEI from my phone. If you got a sim and they input your IMEI that could be a problem possibly. Just a suggestion to try and get a sim activated at a store without your phone.
I had also heard that most ATT MVNOs were not having the device whitelist forced on them yet, so I went and tried 2 different ones yesterday. Both failed to get the phone working on their network with their sims.
Before I went through the hassle of rooting (and most likely losing payments) I tried ATT again anyway. I used their online customer service chat and the first person I chatted with said he could help me with the lte data problem and the IMEI issue. I was skeptical, but he actually did fix it all up. He just needed my sim ICCID and my phones IMEI1 and he submitted the info to their backend people for adding to their system. It took almost an hour and a half for it to get added, but overall it was a pretty painless process and I was browing the web most of the time while waiting in chat. I now have LTE data again, VoLTE again, and "5G" too (which ATT 5G is really just one or two more features than normal LTE and is no faster in speed and uses LTE data bands). I attached a screenshot showing the data and VoLTE working on my phone. The first signal is ATT, the second is TMobile (which has always worked and never had an issue, their 3G network shutdown is going on for another 4-5 months)
EniGmA1987 said:
I had also heard that most ATt MVNOs were not having the device whitelist forced on them yet, so I went and tried 2 different ones yesterday. Both failed to get the phone working on their network with their sims.
Before I went through the hassle of rotting (and most likely losing payments) I tried ATT again anyway. I used their online customer service chat and the first person I chatted with said he could help me with the lte data problem and the IMEI issue. I was skeptical, but he actually did fix it all up. He just needed my sim ICCID and my phones IMEI1 and he submitted the info to their backend people for adding to their system. It took almost an hour and a half for it to get added, but overall it was a pretty painless process and I was browing the web most of the time while waiting in chat. I now have LTE data again, VoLTE again, and "5G" too (which ATT 5G is really just one or two more features than normal LTE and is no faster in speed and uses LTE data bands). I attached a screenshot showing the data and VoLTE working on my phone. The first signal is ATT, the second is TMobile (which has always worked and never had an issue, their 3G network shutdown is going on for another 4-5 months)
Click to expand...
Click to collapse
Happy you are back up and running and I'm glad that you found someone at ATT to do the fairly easy work of getting your IMEI cleared. Lots of people have been worried about devices not working on ATT because of this whitelist issue glad to see there are workarounds just wish ATT didn't make it so convoluted.