I have a 1058 moto x that was originally on the Element mobile CDMA network (which is now owned by att)
Anyway It was working in the Dominican republic no problem with a local Sim. I was trying to do sonetging , I can't remember what, and I bumped the drop down menu in test mode with all the radio options and selected a new one. So after reading I got back in selected the one that seamed right and it wouldn't select. Nor will it go off of global mode in Network settings. I can't select Sim settings anywhere. So now I have no service. The thing that kills me is that I have been using this phone for two weeks with no problem. Did I lock it to something? Please help or send me a link to a related post. I couldn't find anything like this when looking.
Related
Hi All,
I apologize in advance if that has been posted and responded to, but my searches have been unfruitful. My boss has the Motorola Droid 3, stock rom, NOT rooted on the Verizon network (in NYC). He will be traveling abroad to the mid-east and contacted VZW Global Services and they provided him with the SIM Unlock code.
I then proceeded to insert my AT&T SIM card into his phone and booted it up - in anticipation of the SIM Unlock Code screen so that when he gets to his destination country, all he'll have to do is insert the SIM card which he will purchase there.
Unfortunately, no such screen appeared. I was able to access the phone's other functions and was even able to go into Settings>Wireless Settings and switched the device to GSM/UMTS only (from the default 'Global' setting). Still, nothing occurred. I then forced it to search for a network (even though automatically connect was checked) and believe it or not, midway through its search, the phone completely rebooted on its own. I thought that maybe NOW, when the phone finishes loading, that it will ask me for the SIM Unlock Code. Well, it didn't. The phone just booted up normally and indicated that there was no service (bars with the red circle and slash through it).
We called Global Services back and they claimed that we will not see a SIM Unlock code for any US-Domestic carrier SIM cards (sounds fishy to me) and the SIM Unlock Code screen will appear ONLY when a Foreign/Non-US Carrier SIM Card is placed in the phone. My suspicion is that the Global Services rep doesn't know the difference b/t his a** and his elbow and was just saying anything that seemed plausible to get me off the phone. It would be VERY BAD if my boss travels to his destination and operates on the assumption that this will work once he inserts a foreign SIM card and for it not to work at all.
Any thoughts/insights into this would be VERY much appreciated and if this topic was already discussed on another thread, I would very much appreciate the link to that thread.
I have seen similar topics on other phone model threads, but none of the instructions in each of those respective threads had a solution that seemed applicable to this specific problem.
Many MANY thanks in advance!
--Q
You should most certainly see an unlock screen with a US based sim card. I used an old deactivated T-Mobile Sim card to get my unlock code prompt. try going to the phone dialer and enter *#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL). You should immediately get a popup or perhapse after you back out of it. If not, scan for networks again. If it still gives you problems - PM me and we'll get it figured out.
network SIM unlock screen missing for T-Mobile US
Folks,
I am experiencing a similar issue as the original poster. No matter what I do, I can not get the Droid global (stock rom, v2.3.3) to attach to the T-Mobile network. If I follow the instructions"
*#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL) ".
I see the screen momentarily flash the t-mobile network, then switch back to indicating that the network type is CMDA-1xrtt. Any guidance would be greatly appreciated.
BTW this sim works fine in a BB Bold 9000. Also it is just a simple voice/messaging sim - no data plan.
Never mind - after more research, seems I have a phone with the US carriers locked out. - off to see if I can update it
areyouwireless said:
Folks,
I am experiencing a similar issue as the original poster. No matter what I do, I can not get the Droid global (stock rom, v2.3.3) to attach to the T-Mobile network. If I follow the instructions"
*#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL) ".
I see the screen momentarily flash the t-mobile network, then switch back to indicating that the network type is CMDA-1xrtt. Any guidance would be greatly appreciated.
BTW this sim works fine in a BB Bold 9000. Also it is just a simple voice/messaging sim - no data plan.
Never mind - after more research, seems I have a phone with the US carriers locked out. - off to see if I can update it
Click to expand...
Click to collapse
You can follow the guide to have the phone work and it will fix that.
Sent from my DROID3 using XDA
You need to use a foreign Sim card, not an American one because Verizon disabled access to all other American gsm networks
Sent from my DROID3 using Tapatalk
eXecuter.bin said:
You need to use a foreign Sim card, not an American one because Verizon disabled access to all other American gsm networks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
i have the same phone from bell and same issue, does it mean i require to do the same as well ?
queberican351 said:
You should most certainly see an unlock screen with a US based sim card. I used an old deactivated T-Mobile Sim card to get my unlock code prompt. try going to the phone dialer and enter *#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL). You should immediately get a popup or perhapse after you back out of it. If not, scan for networks again. If it still gives you problems - PM me and we'll get it figured out.
Click to expand...
Click to collapse
I was to access the screen you mentioned however I was unable to get it to ask for my unlock code, any ideas?
I had the same issue. The unlock code was already put in. Though this may be, there is more you need to do to have it working on US carriers like AT&T.
The guide is here
Sent from my XT862 using Tapatalk 2
quordandis said:
Hi All,
I apologize in advance if that has been posted and responded to, but my searches have been unfruitful. My boss has the Motorola Droid 3, stock rom, NOT rooted on the Verizon network (in NYC). He will be traveling abroad to the mid-east and contacted VZW Global Services and they provided him with the SIM Unlock code.
I then proceeded to insert my AT&T SIM card into his phone and booted it up - in anticipation of the SIM Unlock Code screen so that when he gets to his destination country, all he'll have to do is insert the SIM card which he will purchase there.
Unfortunately, no such screen appeared. I was able to access the phone's other functions and was even able to go into Settings>Wireless Settings and switched the device to GSM/UMTS only (from the default 'Global' setting). Still, nothing occurred. I then forced it to search for a network (even though automatically connect was checked) and believe it or not, midway through its search, the phone completely rebooted on its own. I thought that maybe NOW, when the phone finishes loading, that it will ask me for the SIM Unlock Code. Well, it didn't. The phone just booted up normally and indicated that there was no service (bars with the red circle and slash through it).
We called Global Services back and they claimed that we will not see a SIM Unlock code for any US-Domestic carrier SIM cards (sounds fishy to me) and the SIM Unlock Code screen will appear ONLY when a Foreign/Non-US Carrier SIM Card is placed in the phone. My suspicion is that the Global Services rep doesn't know the difference b/t his a** and his elbow and was just saying anything that seemed plausible to get me off the phone. It would be VERY BAD if my boss travels to his destination and operates on the assumption that this will work once he inserts a foreign SIM card and for it not to work at all.
Any thoughts/insights into this would be VERY much appreciated and if this topic was already discussed on another thread, I would very much appreciate the link to that thread.
I have seen similar topics on other phone model threads, but none of the instructions in each of those respective threads had a solution that seemed applicable to this specific problem.
Many MANY thanks in advance!
--Q
Click to expand...
Click to collapse
I c, U have to use Non-US SIM CARD. otherwise U have to unlock the US radio first. but if U having trouble to pop the SIM Network Unlock Code screen, just put non-US SIM and set the mobile network from global to gsm/umts. these also apply to those whose troubled with subsidy lock, so they can input the code.
Worked for me with tmobile or att sim card in the phone. You have to backup rename the build.prop file in the system(Rename the old build.prop to build.bak) put the new build.prob file in the system, restart the phone and wa-la, it will ask you for an unlock code. Enter it give it 15 or so sec reboot the phone, select GSM/UMTS and wait 30sec to 2mins you will receive a signal.
Hello Team,
i purchased a unlocked HTC one and i use a AT&T gophone sim card. i am not able to get the LTE signals so i would like to know is the phone capable or its an issue.
Optimus5566 said:
Hello Team,
i purchased a unlocked HTC one and i use a AT&T gophone sim card. i am not able to get the LTE signals so i would like to know is the phone capable or its an issue.
Click to expand...
Click to collapse
This happened to me a few months ago. The phone is definitely capable and you will get LTE signals on the $60/month GoPhone plan.
1. First of all, call GoPhone customer support (611 from the phone) and confirm that they have your HTC One whitelisted for LTE. They're going to double check with you your phone's IMEI number (they can already see it, but will ask you for it anyway), and then confirmed that the phone is allowed to get LTE signals. They're also going to double check your APN setting and provide you with the appropriate entries for AT&T.
2. Reboot and see if you now get LTE signals. If you still don't get it, check whether your mobile network settings is set to GSM/WCDMA/LTE Auto instead of GSM/WCDMA Auto or WCDMA Preferred (or maybe something else). If you don't see any LTE option, dial *#*#4636#*#* from your dialer, and in the first drop down box choose 'GSM/WCDMA/LTE Auto' or anything with LTE just to make sure you can catch LTE signals at all. If you were able to find and switch to the setting you want, exit out, and go back to that menu, double checking if the setting sticks. If it does, reboot and try again.
3. Most people will get LTE signals after #1 above, while some were only able to get it after #2. However if you are unlucky like me, the LTE setting does not show up in mobile network and no matter what I do in the hidden menu, the setting won't stick (it's stuck on GSM/WCDMA Auto). I actually tried flashing a different radio at this point (a newer AT&T radio), but still... no LTE for me. What solved this finally for me is that I flashed a custom ROM (in my case it was ARHD 12.2). This enabled me to choose GSM/WCDMA/LTE Auto under mobile network settings, and after that I was able to get LTE. It was great! :good:
Hopefully that helps. Good luck!
Hi,
I recently gave my dad my HTC One (M7) after upgrading to the M8. The M7 was locked to the Bell (Canada) network so I purchased an unlock code on-line. My dad's current phone was an HTC Desire Z that he was using with an AT&T Go Phone SIM in the U.S. We went to a U.S. AT&T shop and told them we would like to switch his service from the HTC Desire to the M7 so they gave us a new SIM card. It prompted for the unlock code - which worked perfectly and the phone connected to the AT&T network. So the phone works and will connect to different networks - the problem is that we have lost the ability to select "Search Networks" or "Select Automatically" (these options are now greyed out). It seems like the phone is stuck on "Select Automatically" and I will explain why. We are Canadian and live in a town that borders the U.S. and my parents are retired and spend a lot of time in the U.S. The phone is now constantly switching back between the Rogers (Canadian carrier) and AT&T (U.S. carrier) - it picks whatever has the strongest signal i guess. The HTC Desire Z was also an unlocked Canadian phone but it was able to manually select networks. I have done some research on-line and also chatted with an HTC tech. Here is what I have tried so far:
Factory Reset from Settings menu
Factory Reset from boot
Partition Cache Wipe
Phone is updated to latest software version
Tried changing network mode to all the different options
I'm hoping that someone else has come across this issue and knows how to fix it. I don't want to root the phone and install different ROMs - i shouldn't have to do that. Could the issue have something to do with the new SIM supplied by AT&T? Is the phone not fully unlocked?
Thanks,
Andrew
plasmax78 said:
Hi,
I recently gave my dad my HTC One (M7) after upgrading to the M8. The M7 was locked to the Bell (Canada) network so I purchased an unlock code on-line. My dad's current phone was an HTC Desire Z that he was using with an AT&T Go Phone SIM in the U.S. We went to a U.S. AT&T shop and told them we would like to switch his service from the HTC Desire to the M7 so they gave us a new SIM card. It prompted for the unlock code - which worked perfectly and the phone connected to the AT&T network. So the phone works and will connect to different networks - the problem is that we have lost the ability to select "Search Networks" or "Select Automatically" (these options are now greyed out). It seems like the phone is stuck on "Select Automatically" and I will explain why. We are Canadian and live in a town that borders the U.S. and my parents are retired and spend a lot of time in the U.S. The phone is now constantly switching back between the Rogers (Canadian carrier) and AT&T (U.S. carrier) - it picks whatever has the strongest signal i guess. The HTC Desire Z was also an unlocked Canadian phone but it was able to manually select networks. I have done some research on-line and also chatted with an HTC tech. Here is what I have tried so far:
Factory Reset from Settings menu
Factory Reset from boot
Partition Cache Wipe
Phone is updated to latest software version
Tried changing network mode to all the different options
I'm hoping that someone else has come across this issue and knows how to fix it. I don't want to root the phone and install different ROMs - i shouldn't have to do that. Could the issue have something to do with the new SIM supplied by AT&T? Is the phone not fully unlocked?
Thanks,
Andrew
Click to expand...
Click to collapse
I don't know if this will work but can you make the Roger's APN the defaut in settings? Settings >> Mobile data >> Access point names >> select the three dot menu >> New APN then enter the data and make it the default.
majmoz said:
I don't know if this will work but can you make Rogers APN the defaut in settings? Settings >> Mobile data >> Access point names >> select the three dot menu >> New APN then enter the data and make it the default.
Click to expand...
Click to collapse
Hi majmoz
I will try this tonight after work - currently there are no APN's set up on his phone - he doesn't have data at the moment and the old phone didn't have any set up either. I post the results later this evening.
Thanks,
Andrew
Hello
I am in a great trouble and would really appreciates if someone can help me out here
I live outside U.S and I bought XT1060 verizon Moto X yesterday. The retailer put my GSM sim inside phone and it worked fine without any errors. Voice, sms and gprs was working fine. Phone was 4.4.2 Kitkat stock rom.
Last night i went to settings > about > system update. and there i found that an update is available for 4.4.4. I downloaded the update and installed it successfully without any error. Now my phone is working like before but it can not register my cellular network anymore :crying: No voice no sms no data.
It sometimes grabs the signals and then drops and sometimes shows full signal bars with "No Service" network settings.
I have tried UMTS/GSM mode and Global mode but no use. With global version it shows some 5 digit number on cellular icon in notification area.
Please somebody tells me if Verizon version is sim-lock free then why i am having this issue?
maazz said:
Hello
I am in a great trouble and would really appreciates if someone can help me out here
I live outside U.S and I bought XT1060 verizon Moto X yesterday. The retailer put my GSM sim inside phone and it worked fine without any errors. Voice, sms and gprs was working fine. Phone was 4.4.2 Kitkat stock rom.
Last night i went to settings > about > system update. and there i found that an update is available for 4.4.4. I downloaded the update and installed it successfully without any error. Now my phone is working like before but it can not register my cellular network anymore :crying: No voice no sms no data.
It sometimes grabs the signals and then drops and sometimes shows full signal bars with "No Service" network settings.
I have tried UMTS/GSM mode and Global mode but no use. With global version it shows some 5 digit number on cellular icon in notification area.
Please somebody tells me if Verizon version is sim-lock free then why i am having this issue?
Click to expand...
Click to collapse
I have the vzw too, without issues. Try a factory reset maybe?
Enviado desde mi XT1060 mediante Tapatalk
@maazz
Due to the FCC rules around the 700mhz C block auction in the USA which Verizon won, they do not SIM lock their LTE phones. And the 4.4.4 OTA on the XT1060 definitely did not SIM luck the X.
Please make sure that your APN settings on your phone are still set correctly for your carrier. If they are not, your phone will not work.
While in many cases the APN settings come down automatically from the carrier, sometimes the phone relies on a table file that is part of the ROM itself instead. If the settings don't come down automatically, and the table got changed (either settings for your carrier were removed, or are no longer correct for your carrier in the 4.4.4 update), you must manually enter them to have working services.
You will have to check with your carrier what the correct APN settings are, and check them against your phone, or visit the GSM Retailer where you got your SIM, and ask them to check it.
KidJoe said:
@maazz
Due to the FCC rules around the 700mhz C block auction in the USA which Verizon won, they do not SIM lock their LTE phones. And the 4.4.4 OTA on the XT1060 definitely did not SIM luck the X.
Please make sure that your APN settings on your phone are still set correctly for your carrier. If they are not, your phone will not work.
While in many cases the APN settings come down automatically from the carrier, sometimes the phone relies on a table file that is part of the ROM itself instead. If the settings don't come down automatically, and the table got changed (either settings for your carrier were removed, or are no longer correct for your carrier in the 4.4.4 update), you must manually enter them to have working services.
You will have to check with your carrier what the correct APN settings are, and check them against your phone, or visit the GSM Retailer where you got your SIM, and ask them to check it.
Click to expand...
Click to collapse
Which table file of ROM your'e talking about ? How do i know that my carrier is already listed in that table and how to edit that table since my phone is not rooted even.
For an update, i went a retailer and there was a guy who took my phone and did the trick and my phone gets the sim registered for Voice and data (3G). I couldn't see him doing the magic but definately he didn't rooted the phone neither he crooks the ROM every thing was in its place when i get my phone back.
So wondering what he might have changed after which phone started working normal.
maazz said:
Which table file of ROM your'e talking about ? How do i know that my carrier is already listed in that table and how to edit that table since my phone is not rooted even.
For an update, i went a retailer and there was a guy who took my phone and did the trick and my phone gets the sim registered for Voice and data (3G). I couldn't see him doing the magic but definately he didn't rooted the phone neither he crooks the ROM every thing was in its place when i get my phone back.
So wondering what he might have changed after which phone started working normal.
Click to expand...
Click to collapse
If you are rooted, take a look at -> /system/etc/apns-conf.xml
That being said, you don't need to be rooted to MANUALLY enter APN settings via App Drawer -> Settings -> More..(under Wireless & Networks) -> Mobile Networks -> Access Point Names... But you do need the right values, and to enter them without any typographical errors.
I'll keep it short. I have rooted Sprint Note 5. Currently with TWRP recovery and MOAR rom. I called Sprint to "Unlock" the phone for me (wasn't financed, I purchased it outright on Swappa...previous owner apparently used it on Ting) and the unlock went through. Now, I'm not sure whether the unlock I did was a domestic unlock or just an unlock to use the phone overseas. My fault for not finding out.
Fast forward. I went over to MetroPCS yesterday with my Sprint Note 5. The sim card was accepted and I called MetroPCS so that they can register the IMEI of the phone in their database. I quickly tested data and sent a text but didn't bother making a phone call. Long story short for the life of me I cannot get a phone call to go through.
I've tried two different MetroPCS APN settings and messed with Network settings (LTE/CDMA and Automatic) The best I can do is get data working and text messaging but not phone calls. I went into MetroPCS today to see if one of the morons could see if they could do something with it. The guy went into Network Mode and changed it to the GSM/whatever option (don't have the phone in front of me ATM) and sure enough the phone was able to make a phone call and the data worked!
However, around 30 minutes later I try to use data to update an app in the PlayStore and I'm notified that I have no connection. I go back and forth between Network settings and I'm back to square one where I can only get data and messaging. The GSM Network Mode no longer shows a signal.
Soooooooo, if anyone can get me through this mess I will give $20 for your time and energy! I'm about to just flash stock Sprint firmware and sell this piece of crap on Ebay and get different phone for MetroPCS. This thread is my last attempt at finding a resolution!
@SantinoInc, have you checked with Sprint if they have locked the device?
What bands does Metro use for 4G/LTE and is it compatible with a Sprint-based device?
Try using 2G/3G mode instead of the 4G/LTE mode.
What rom are you using?