This problem is not new with verizon phones
You can search XDA for more info, check in Galaxy S3, S4 or Nexus 5 forum
My customized MOTO X from verizon not taking a GSM sim in india.
I tried many sims from different carries, but failed.
It showing full bars with carrier logo, but no calls and sms, only data is working.
When i tried to call someone it shows "Mobile Network not available".
I check IMEI, it is in good condition
and one more thing
When i putting my IMEI on imei.info
It showing XT1055 which is us celluar.
But my one is XT1060
I have bootloader unlocked, flashed cyanogen, sprint rom, roggers rom but no luck.
and my moto x is working with CDMA OMH sim
I do not why it is acting like a us celluar MOTO X which accepts only CDMA sims
Now i am on 4.2.2 Verizon ROM, GSM sim is not working, Showing "Mobile network not available"
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded for 4.4 to 4.4.2 while he had it running on TMo. I think that the update has broken the radio.
After .sbf back to VZW stock everything works great
I think it may be IMEI problem..
help get my moto x back on vz - not able to make calls
toastedoats said:
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded for 4.4 to 4.4.2 while he had it running on TMo. I think that the update has broken the radio.
After .sbf back to VZW stock everything works great
Click to expand...
Click to collapse
I thik that's what's happened to me - tried my verizon motox on tmobile but since couldn't make wifi calls didn't want to keep it- want it back on verizon- what do you mean after .sbf back to stock works great--what do I need to do - -i've done factory resets -tried lte on off apps...etc --please help
Related
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
It sounds like the CDMA radio is not working.
halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Click to expand...
Click to collapse
Same happening with me
PM me your e- mail.
and look here
http://forum.xda-developers.com/moto-x/moto-x-qa/verizon-moto-x-network-available-error-t2679289
SonicJoe said:
It sounds like the CDMA radio is not working.
Click to expand...
Click to collapse
So do you think it is physically defective?
When I bought the phone off of him it was basically brand new in the box. He had used it less then a week. Not sure where he bought it but the IMEI was clean.
Is there anyway to reset the CDMA settings or anything like that?
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Our imei can be backed up and flashed..only use once every thing is OK...I've used this several times with the mobile network not available problem and it fixes it...I would suggest sbf http://forum.xda-developers.com/showthread.php?t=2514095
Do not flash this if your already having problems
Sent from my xt1060vzwDE
halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
Click to expand...
Click to collapse
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
unsivil_audio said:
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Click to expand...
Click to collapse
Yes, I called verizon and gave them the MEID. In the system settings the the IMEI and MEID are exactly the same except the IMEI has one extra digit at the end (it's a 4).
lovepreet39 said:
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
Click to expand...
Click to collapse
I have already got a new sim, and the phone is not related to any older verizon account.
When I run the CQATest and choose the sim card test, I get an error that says the Phone ICCID doesn't compare with the SIM ICCID.
The phone ICCID is completely different front the SIM ICCID. The SIM ICCID is the actual number on the sim card. Could this be related?!
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded from 4.4 to 4.4.2 while he had it running on TMo. I think that the update applied GSM Radio firmware and not the VZW/CDMA firmware and "broke" the radio.
After .sbf back to VZW stock everything works great
Has anybody tried to get a Verizon MotoX 2014 to work on TMobile?
I was in a store today and got an activated sim card to test in mine and nothing we did made it able to get ANY data at all.
I want to move to TMo eventually but I really don't want to buy a new phone.
Did you enable data roaming? I have a pure edition and data roaming has to be enabled to work with T-mobile. Probably the same with the Verizon variant.
Speeding Wheels said:
Has anybody tried to get a Verizon MotoX 2014 to work on TMobile?
I was in a store today and got an activated sim card to test in mine and nothing we did made it able to get ANY data at all.
I want to move to TMo eventually but I really don't want to buy a new phone.
Click to expand...
Click to collapse
Yes, it works. I had one and had 4g and LTE, sms/MMS, and tethering to work. BUTTTT, it's not ideal as it's missing one of the frequencies for either 4g or LTE (I forgot), so the signal is weaker than a Pure edition on t-mo.
You need to add all the proper APN information. You can find that if you search for "t-mobile apn"
Hi I bought an unlocked, Verizon branded Moto X Developer Edition which I intended to use on Koodo in Canada, which runs on the Telus network. When I put my sim card in it has trouble connecting to the network. It connects for a couple of minutes, and then loses the signal for a couple minutes, then picks it up again and so on. It's like it is connecting to cell towers other than Koodo/Telus and cant use them.
I have tested the sim card in another phone and it is fine. I have spent a significant amount of time with Koodo customer support and it has become obvious the problem is with the phone. It doesn't matter if I have it set to global or LTE/GSM and connect to Koodo that way, both have the same result.
Has anybody run into a similar problem? I absolutely love the phone and would hate to find out that I can't use it. I live in London, Ontario and shouldn't have any issues with coverage.
Thanks
I have The exact same problem with a moto X from ATT trying it on Koodo. Maybe flashing the Telus rom or dev rom on it could work. Mine is in 4.4.4 with ATT so I can't unlock the boot loader to do that but maybe you can...
sbrinker24 said:
Hi I bought an unlocked, Verizon branded Moto X Developer Edition which I intended to use on Koodo in Canada, which runs on the Telus network. When I put my sim card in it has trouble connecting to the network. It connects for a couple of minutes, and then loses the signal for a couple minutes, then picks it up again and so on. It's like it is connecting to cell towers other than Koodo/Telus and cant use them.
I have tested the sim card in another phone and it is fine. I have spent a significant amount of time with Koodo customer support and it has become obvious the problem is with the phone. It doesn't matter if I have it set to global or LTE/GSM and connect to Koodo that way, both have the same result.
Has anybody run into a similar problem? I absolutely love the phone and would hate to find out that I can't use it. I live in London, Ontario and shouldn't have any issues with coverage.
Thanks
Click to expand...
Click to collapse
Have you tried manually entering the APN settings?
The Verizon XT1060 (Dev Edition, or non-Dev Edition) is SIM unlocked out of the box. So forcing to GSM mode should work, as long as the APN settings are right.
As a side note, to use a T-Mobile USA Sim, I've had to manually enter the APN settings on my Dev Ed VZW X.
Hi, I recently got an ATT locked Moto X 2014 and unlocked the sim. After I unlocked the phone I received a text message from T-mobile welcoming me to the network and my phone number but I have not been able to get signal since. I took it back to the store and they tried a new sim with the same results. Any ideas as to what to do in this case?
Thank you
Is the IMEI number and baseband version showing unknown or are they reading correctly?
Sent from my XT1097 using Tapatalk
They are showing correctly. I don't get why is not working.
Did you check the APN?
I went to the T-mobile store and they set it up for me. The weird thing is that I don't get a signal at all, not even for calls.
Sounds like an apn issue
I have a XT1060 with Bootloader unlocked via Sunshine. I have flashed all kinds of ROM on this thing in the past and finally it has the standard VZW 4.4.4 image on it with factory reset. A friend of mine lost his phone and I gave him this phone to use as a temp replacement and he reported it only shows 3G with a new Verizon sim.
I have a VZW Dev edition XT1060 also as a daily driver, so I took my sim card out of my phone and put that into the backup device and sure enough, it always shows 3G and Mobile Network Type as CDMA -eHRPD and my regular phone always shows LTE with the same sim card. I also checked that they both are showing System Build Number as KXA21.12-L1.26.1
Is there a way to fix the old phone, i.e., reset the internal radio or something so that it gets LTE?
TIA