[Q] Htc Screen Glitch after Hard reset - One (M7) Q&A, Help & Troubleshooting

Hi all! I am having Htc One M7 .When the phone was on Android Version 4.4.3 ,I performed hard reset ,it came back to 4.4.2 ,was working fine..Again updated to 4.4.3 after few days .After update , my home screen went black .,stays the same even after changing theme, horizontal lines (glitch) on the screen sometimes at the top ,sometimes at the bottom ,cant access power option in the settings.Screen is black when i click power options in settings.I formatted the phone again & again since then hoping it would work.Tried to Downgrade but one need to access power option in settings to get fast boot option off & then perform root & other.I have no idea what to do .Also unable to switch it down with the help of power button.Kindly help.

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[Q] Htc one stuck while updating

I have a HTC ONE . Yesterday there was a OTA update of 707 mb of android 4.3. I installed it in the morning and the status showed completed and then all of a sudden it got stuck on a image with arrows and phone . I tried every possible thing still phone doesnt show up. I switched it off and on again still teh same. Need some help
P.S. no cables connected
ayushbaid said:
I have a HTC ONE . Yesterday there was a OTA update of 707 mb of android 4.3. I installed it in the morning and the status showed completed and then all of a sudden it got stuck on a image with arrows and phone . I tried every possible thing still phone doesnt show up. I switched it off and on again still teh same. Need some help
P.S. no cables connected
Click to expand...
Click to collapse
can you reboot into bootloader?
If so reboot phone from there, the picture shows your phone is in recovery.
No i cannot reboot too if i shut it down . it apperas the same way it is
ayushbaid said:
I have a HTC ONE . Yesterday there was a OTA update of 707 mb of android 4.3. I installed it in the morning and the status showed completed and then all of a sudden it got stuck on a image with arrows and phone . I tried every possible thing still phone doesnt show up. I switched it off and on again still teh same. Need some help
P.S. no cables connected
Click to expand...
Click to collapse
Looks like you'll need to wipe your phone, make sure you have a backup of everything you need because everything on your phone will be lost otherwise :
Hold the Volume-Down button
Hold the Power button for around 10 seconds
Release the Power button (but keep Volume-Down pressed)
You should see something similar to this :
Use the Volume buttons to move around and the Power button to select "Factory Reset"
ayushbaid said:
No i cannot reboot too if i shut it down . it apperas the same way it is
Click to expand...
Click to collapse
Yeah, that happens sometimes with stock recovery.. you need to try different moments for pushing the volume down button... and with some luck you'll be able to boot into the bootloader

[Q] HTc desire 500(Dual sim) s-on stuck at TWRP screen can"t get into bootloader

got htc desire 500
update the software version to 1.27 on 10-03-2015
s-on
after installing recovery.img (TWRP v2.6.3.0) I installed supersu from the zip using recovery mode. The supersu icon didnt appear on the homescreen as the phone restarted. so I tried to rebood but this time phone wont switch on. red light will blink on connecting charger (battery was like 70%) after trying pulling out battery etc my phone did start by showing the TWRP screen which says install wipe etc. but now the touch is not working. I cant select any of these options. only the lock button works which locks the screen and wakes it up nothing else. I tried to hold vol down + power button after pulling battery but I cant get into bootloader anymore. my phone is s-on doesnt that mean these changes would disappear when the phone reboots. I am waiting on the battery to drain so it could restart. please help

Possibly Soft-Bricked Moto X with flashing recovery screen

Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
cole_15 said:
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
Click to expand...
Click to collapse
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
AGISCI said:
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
d33dvb said:
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
Click to expand...
Click to collapse
I have solved the issue but the actual model is the Moto X 2nd Generation Pure Editon without the bootloader unlocked for anyone with similar issues. Thanks for helping out!
I'm having the same issue today with a Moto X Gen 1 after accepting Verizon's OTA upgrade to Lollipop. Only I can't boot to recovery.
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Pfister07 said:
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Click to expand...
Click to collapse
I'm having this exact same problem too! The 'dead droid' just constantly flashes over and over, so I am unable to do anything. There was one time when I held power and the low battery icon showed up with a yellow exclamation mark triangle, but I haven't been able to get that screen again. I contacted Motorola and they told me to try and go to settings and do a factory reset... I just told you I can't turn on my phone! What the hell man. I have tried so many things online and none of them worked. From what I'm reading the only was to fix this is to flash a blank bootloader, but those files haven't been released yet.
The worst part is that I have only been using this phone for ONE DAY!:crying:
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
How did you get the screen to eventually stay on?
mistervino said:
How did you get the screen to eventually stay on?
Click to expand...
Click to collapse
okay so after several guides and steps, i finally got my Moto X (1st Gen) working again using the tutorial here https://www.youtube.com/watch?v=EWDwyqUF6k4
Essentially i flashed a custom recovery like the PhilZ Touch recovery here http://www17.zippyshare.com/v/40132571/file.html by renaming the "philz_touch_6.58.7-ghost.img" file to "boot.img" in fastboot mode and rebooted after that.
And that was it, phone rebooted and is working fine.

Bootloop AND not working Bootloader

Hi Guys,
I hope that anybody can help me to fix this problem.
My girlfriends phone doesn´t work at all since yesterday. Probably she installed a new update or anything else and now her htc one m7 is stuck in a bootloop. The problem: Everytime I open the bootloader via pressing on/off + vol. down the bootloop continues and I can´t select one of the options.
I think it is not possible to get the data from the phone, isn´t it?
But does anybody have an idea how to fix this bootloop problem?
vibration - black screen - htc logo - black screen ... and so on.
Also it is not possible to get access via computer because win doesn´t recognise the connection as long it is stuck in this loop.
Greetz, Slamdunk
Slamdunk92 said:
Hi Guys,
I hope that anybody can help me to fix this problem.
My girlfriends phone doesn´t work at all since yesterday. Probably she installed a new update or anything else and now her htc one m7 is stuck in a bootloop. The problem: Everytime I open the bootloader via pressing on/off + vol. down the bootloop continues and I can´t select one of the options.
I think it is not possible to get the data from the phone, isn´t it?
But does anybody have an idea how to fix this bootloop problem?
vibration - black screen - htc logo - black screen ... and so on.
Also it is not possible to get access via computer because win doesn´t recognise the connection as long it is stuck in this loop.
Greetz, Slamdunk
Click to expand...
Click to collapse
If you can't get in the bootloader there is not much you can do...
Retreiving data from it will require the phone to be already bootloader unlocked, if its not already unlocked , unlocking it will wipe everything.
When you go to the black screen, just hit volume down. That's been getting me out of my boot loop into bootloader.
Or, power off completely (hold power down during your loop until it goes off), wait a bit, then try rebooting with volume down + power.

Black Screen + Blue Led light

Hello , i have a problem with my note 5 model 9208 , after flashing custom rom https://forum.xda-developers.com/note5/development/7-0-khongloi-nougat-rom-aod-edge-t3580620 v9 version , i rebooted the phone and it boot up , as soon it boot up it said that i have recently change sim card and ask me to reboot , and after i reboot the screen went black and the blue led , i have tried pressing volume down + power key for more then 1 minute , and it not helping , i also trying to plugin my phone to pc via usb , and my pc not detect it , can anyone help me , i have search google about these issue , but not found any working solution
Sorry ,
i have found the solution for this ,
put phone on wireless charging and press home + volume down + power button
and after that cancel
and press volume up + power +home key and it boot up ,
i hope this help anyone who have this problem
hi i think i have the same problem but it didnt work, perhaps im doing something wrong, after cancel (colume down), the next step you said gets me to twrp and when i boot it up it just stays the same, which button combination should i use?
same problem ... but i can access my screen via sidesync (android app ) .
can't Master reset
can't install ROM.
Hey Guys, Am facing with a similar Issue of black screen & blue light. But the reason is different. My son dropped my fone and it glitched for few sec and bricked.
Any help is appreciated.
I am having the same issue any found the solution ? wireless charger solution is not working for me. any can help? thanks
This problem only arise when you delete or uninstall any necessary app that come in the custom rom...simply reinstall the custom rom (clean install) through twrp ..ur problem solved

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