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Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
i haven't got that problem, and that doesn't look good at all for you
jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
Click to expand...
Click to collapse
That just looks like moisture between the screen protector and the screen itself.
Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.
Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.
I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).
Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.
I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
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Click to collapse
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
Click to expand...
Click to collapse
Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)
I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!
Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
Click to expand...
Click to collapse
I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....
Hey,
Just got my HTC Diamond (Well, MDA Compact IV).
Ordered a bloody screen protector but some how this morning it got a small scratch which now annoying the hell out of me >_<.
Is there any way to remove it? I've read lots of solutions but a lot of people say beware due to the touch screen.
Any advise welcome
Kash
Yeah it is a pain when that happens.. My advice.. just apply the screen protector and you shouldnt be able to notice the scratch anymore
Scratch removal...
You could use toothpaste.... it sounds crazy I know, but it does work for very fine scratches. After all, toothpaste is an abrasive
http://forum.xda-developers.com/showthread.php?t=415933
heey fellow forum readers,
i hace got a oil stain under my screen
can somone tell me what it can be?
thnxs fore the info
Hello my friend.
Well actually that is very bad news. If you are inside the guarantee go to your dealer because this is a hardware and manufacture problem. Its a common problem on the latest hi res touch screens for htc.
I have the HTC touch diamond and i have the "Oily square of death" which is a like a rectangle just in the middle of the screen which looks like oil. My be your screen has become less responsive, some are reporting that with the time the screen goes completly useless and does not work at all.
There is no way you can fix it by yourself. I know its hard to know, still is a common problem So sad my friend.
Regards-
Bad situation. Sorry to hear that.
I dropped my TD2 to the ground today and i was very scared. I hope its okay.
this is caused by too much pressure on the screen by for example carrying the phone in your pocket and sitting down. i had the same problem and abviously the screen lowered itself into the phonecase. have a look on the phone sidewards and i think you will notice the same. i had luck and had an guarantee exchange. but normaly htc does not cover screen problems! take care with that phone.. even the manual says.. dont carry it in the pocket and sit down.. which is quite ridicolous for a mobile phone isnt it?
I had a dust particle under the touch screen (between the touch screen and display).
I've took the phone to my designated service (which was not an original HTC service) and they've cleaned it up. Now it's ok.
Maybe you should do the same.
thnxs
thnxs fore the reactions
i have contacted my phoneshop
the said it is a commen problem and it wil be cofferd
thnxs fore al the tips and help
Hmmm... I have the smae on my T-Mo Compact V.. wonder if they will cover it?
POSSIBLE SOLUTION!!!!
I fixed the very problem you guys are having with duct tape. Yes duct tape. The problem is not that the layers are separated, but that they are stuck together. So basically, your phone is acting as if it's continually being pressed, I put duct tape on the screen and gently removed it. I had to do this about twenty times, but eventually it separated the layers and the phone works like new. I know it sounds crazy, but it worked. I am aware of one other person who has had success with this method. I saw him post it on another forum. I believe this method will work for many of you so please try it and please be patient. As I said, it took several adhesions and removals before it worked.
momojopoe said:
POSSIBLE SOLUTION!!!!
I fixed the very problem you guys are having with duct tape. Yes duct tape. The problem is not that the layers are separated, but that they are stuck together. So basically, your phone is acting as if it's continually being pressed, I put duct tape on the screen and gently removed it. I had to do this about twenty times, but eventually it separated the layers and the phone works like new. I know it sounds crazy, but it worked. I am aware of one other person who has had success with this method. I saw him post it on another forum. I believe this method will work for many of you so please try it and please be patient. As I said, it took several adhesions and removals before it worked.
Click to expand...
Click to collapse
hehe nice...
if you cannot fix it with ducktape it is because You are not using much of it!
ducktape - a mans best friend!
reminds me of a time when we hooked up a projector with ductape during a conference
tape everywhere!
Tape works!!!
LOL
Last week I bought an Diamond 2 because the digitizer of my Cruise stoped responding. I tried the tape thing and... my cruise is working as a charme again.
Were there is duct tape there is hope
Wtf???Who came up with this????F***** awsome!!!The screen finally responded but seeing using a direct light there's still a square...Replacing a digitizer should sholve the problem,huh?
It hapend for me to this morning but the screen was still responsive.
Then I did the quick tape reperation and now whola rings are gone
hi
i think this tape sollution should be a sticky
had a go at the duct tape as a bit of a last ditch attempt.
still no luck, the oil stain disappeared however the screen remained mostly unresponsive.
a bit of screen mashing will press certain things in certain places, but not where the initial pressure was applied.
might keep trying it later.
word of warning though, careful if the sticky tape is strong, my digitiser started separating a little. i've resigned myself to a new one anyway so it wasnt much of a loss for me if ive made it worse.
just an fyi
Hi ,
anyone found a detailed guide on how to change the digitizer?
Tilt 2 Screen doing this.
OMG My Tilt 2 has the huge oil stain square thing now. Never had this before. First time I had it in my pants pocket ever without its case... 1 time. ATT says that I damaged the screen. By having it in my POCKET? WTF. This sucks. Ill try the Duct Tape thing. I hope that works.
IMO you can't expect a digitizer to withstand constant, direct pressure such as that inside of a tight jeans pocket. After all, it's just a few sheets of plastic with tiny gaps in between.
The digitizers employed on the TD2 and some other, newer models seem to be particularly sensitive, but nonetheless this is a common hazard with ANY resistive touchscreen. The plastic in a resistive touchscreen has to be soft and bendable, and because of that it is also susceptible to warping.
Capacitive touchscreens can be fitted with tough screen surfaces thanks to the relevant touchscreen components sitting behind the display panel and not in front of it.
I've used a hardcase with screen cover for the past six months since I bought my TD2. It makes the screen somewhat inaccessible on-the-go, so it's not the most practical solution. Still, it's the only way to truly protect the screen from pressure.
http://www.pdair.com/catalog/product_info.php?cPath=10100000_900000_11000630&products_id=17582
sorry to dig out this post...
I have the same problem, I am planning to send it back to HTC. Do you think there is a risk they don't take it within the guarantee (sorry for my bad english) as I installed hard SPL and a cooked rom ? Maybe should I reinstall official HTC rom...
thank you for your advise
So, my current XT720 started having episodes of that dreaded "ghost touches" insanity two weeks ago with escalating frequency. Last week it started to happen roughly every two hours. I found that wiping the screen off on my shirt would help for a few minutes, but I just assumed placebo effect (somewhere I had read that the ghost touch problem results from ground wires coming loose--so I was contemplating disassembling and reassembling--except I can never get that stupid "8.0 xenon" sticker to come off cleanly in the past so I was holding off). On a whim I googled a bit and found on a droid forum that someone was claiming that cleaning the screen with an electronic wipe solution solved the problem but that success can depend on which cleaning solution was used. I was skeptical, but I had a pack of Windex electronics wipes so I figured "try it"... the ghost touches disappeared immediately and have not returned (it's been 5 days). So, clearly some sort of residue on the screen was responsible.
So that got me thinking. I'm currently using an XT720 I got used that came without a screen protector (My wife is using my original one that has a zagg invisible shield since day one and has never had a ghost touch problem). When I got my current one, I debated whether or not to install a screen protector and decided to give it a shot without (which is really nice by the way--the screen does not scratch even when you forget and drop your keys in the same pocket--but it does develop get a weird patina which is what the cleaning seems to have removed--the zagg has a nice feel to it, but it's got a strange uneven surface that takes some getting used to, so the shield-free experience was a nice change for the fingers--my only objections were that sometimes it seemed way to sensitive to touch and that the bevel edges around the screen feel too recessed so the design seems to anticipate that a screen protector is installed).
So, my question is: I can hand-wave an explanation that a conductive/capacitive membrane develops on the surface of the screen and interferes with normal operation of the digitizer. And that perhaps a screen protector counteracts this either by keeping whatever this conductive/capacitive residue is slightly further from the digitizer or possibly by preventing generation of this residue due to different surface properties. Have people had the ghost touch problem with screen protectors?
I can t really help you i never try any screen protection
But i had ghost touches but not at all like yours it happened 5times max(in 2years of heavy use) i think and always when it was raining when my screen get a little wet... and it stop maybe 5min after drying the screen
Never got it with out rain...
Same for me... the phone start to open apps alone jaja xD
Sent from my XT720 using XDA App
I've had the ghost touch problem twice now, both with screen protectors. The first time was with the screen protector that came with my Otterbox and the second was with the protective film that comes with the phone new (it worked fine to my surprise). Each time, it happened about 6 months after receiving the phone. However, I've not tried the electronic wipe solution nor any physical disassemble/reassemble operations.
BTW...my previous thread about this: http://forum.xda-developers.com/showthread.php?t=1102074
Hm, seems like what's actually happened is that the left-most strip of the screen doesn't respond to touch at all anymore. I just found it's difficult to type "q" and "1" So, probably the ghost touching was while that element was dying. It's still mostly usable (I can get the q and 1 by slowly moving my finger from the edge). If it gets worse I'll have to think about repair, I guess. I see the glass is available from ebay and I've also amassed a few for-parts XT720s so I've been looking into what's involved in replacing the digitizer but I can't figure out how to remove the front glass from the chrome frame...
Mioze7Ae said:
Hm, seems like what's actually happened is that the left-most strip of the screen doesn't respond to touch at all anymore. I just found it's difficult to type "q" and "1" So, probably the ghost touching was while that element was dying. It's still mostly usable (I can get the q and 1 by slowly moving my finger from the edge). If it gets worse I'll have to think about repair, I guess. I see the glass is available from ebay and I've also amassed a few for-parts XT720s so I've been looking into what's involved in replacing the digitizer but I can't figure out how to remove the front glass from the chrome frame...
Click to expand...
Click to collapse
Hello guys,
I had these "ghost touches" until two weeks ago. Then, I installed a screen protector and had no problems at all later. I am not an expert of touch technology, but I assumed that putting something between the dirty and the screen would help, and I can say I was right so far
Ah, just one note: just before applying the screen protector, be sure to clean perfectly the screen, otherwise it will not counteract the problem (use for example an electrostatic "cleaner" and a properly clean cloth).
Hope this helps!
I bought xperia z1 two weeks ago.
Yesterday I removed the shatter proof film front and
back but now I have touch issues with the screen
sometimes not respond and always when touch
some point it touches it two or three times like
when iam browsing and want to go to the previous
page when back button touched it brings me to two
previous page.
Then I knew that the glass isn't oleophobic like the
shatter film.
What's the solution for me??!
Please reply
Belal94 said:
I bought xperia z1 two weeks ago.
Yesterday I removed the shatter proof film front and
back but now I have touch issues with the screen
sometimes not respond and always when touch
some point it touches it two or three times like
when iam browsing and want to go to the previous
page when back button touched it brings me to two
previous page.
Then I knew that the glass isn't oleophobic like the
shatter film.
What's the solution for me??!
Please reply
Click to expand...
Click to collapse
maybe theres still some hidden glue left on the screen give it a good clean
to make sure if theres glue left try to breath on it you'll see if theres odd shapes forming from the condensation i remember that it clearly showed the glue when i did on mine
Belal
zzcool said:
maybe theres still some hidden glue left on the screen give it a good clean
to make sure if theres glue left try to breath on it you'll see if theres odd shapes forming from the condensation i remember that it clearly showed the glue when i did on mine
Click to expand...
Click to collapse
Firstly thanks for your response
I cleaned the screen many times with piece of cloth and water but the problem stills
Is there some method to clean the display i don't know??
Belal94 said:
Firstly thanks for your response
I cleaned the screen many times with piece of cloth and water but the problem stills
Is there some method to clean the display i don't know??
Click to expand...
Click to collapse
try windex
I have the exact same problem after removing the anti shatter film.
Has anyone else noticed this? If yes did one of you put another third-party screen protector on your phone afterwards and did this solve the touch-problems ?
Greetz
the problem solved
I put screen protector and touching screen is now ooth and slippery
But it's shame to sony to make their phones not oleophobic screen and put cheap film on the phone that gets scratches easily??
Sony wake up how you didn't notice problem like this??! .
I have touch issues every now and then with the shatter proof film on...
Mostly on the lower half of the screen...
Edit= its scratched up too
And BTW does removing it increase the brightness and/or change the hue of the screen(like the yellow hue most ppl get)
Sent from my C6903 using XDA Premium 4 mobile app
I wonder why you remove asf.....
I'm also having these problems, I just removed ASF because it got some pretty nasty scratches from being in my pocket jeans with no other items (I'm still in shock at how easy it gets damaged). I'm also having issues primarily with the soft keys, it goes all crazy and recognizes multiple touches, seems that other parts of the screen are not affected (I tested this particular area of the screen in landscape mode and seems to have this problem in whatever the area is displaying). No oleophobic screen also noticeable, so my search begins for a good screen protector.
It looks quite amazing without the Sony logo though.
What would compel you to take out the factory shatter proof film from Sony?
Sent from my C6903 using Tapatalk
diffstyle said:
What would compel you to take out the factory shatter proof film from Sony?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Scratchs? I also saw people doing this on Dell 40" LED Screen to improve image quality but you risk to damage the Phone or the Display so I don't know how much is it worth.
diffstyle said:
What would compel you to take out the factory shatter proof film from Sony?
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Click to collapse
As the previous reply said, scratches are probably a good motivator. Sony won't replace the ASF film under warranty and since many people have it scratched, they are probably quite tempted to just remove it..
eclyptos said:
Scratchs? I also saw people doing this on Dell 40" LED Screen to improve image quality but you risk to damage the Phone or the Display so I don't know how much is it worth.
Click to expand...
Click to collapse
Not to mention the fact that at least according to Sony, the film is supposed to make the touchscreen more sensitive and accurate, and after removing it, it will be too late to put it back.
diffstyle said:
What would compel you to take out the factory shatter proof film from Sony?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Because when I look at my screen in my "flagship" 2013 phone I don't like seeing scratches, what is the point in having a device with FullHd Triluminos display etc etc when I can't enjoy it because of Sony's poor quality ASF..personally I don't know how someone thought of this as a standard, but hey I'm no engineer. By the way I applied a screen protector and everything's back to normal.
I for my part removed the ASF because my phone fell around 30cm on the floor, so almost just tickled it, and took such nasty and heavy scratches from it that it was impossible to keep it that way. Also it had a lot of minor scratches from just keeping it in my pocket.
What I can confirm is, that the touch issues are especially in the lower part of the screen. Also it seems like this problem occurs more often if the phone is "cold", for example if I use it outside.
I hope that this will be fixed software-wise through firmware/app (by better calibrating or smth like that) or trough a 3rd party screen protector.
the winter solved the issue
I removed the screen protector but there's no issues with touch screen
I think the problem is only in summer or hot climate because fingers have alot of oil in this time
what!!
Belal94 said:
I removed the screen protector but there's no issues with touch screen
I think the problem is only in summer or hot climate because fingers have alot of oil in this time
Click to expand...
Click to collapse
Wow what a strange solution..what made you remove it in the first place? Was there any other change in circumstances that could explain the fix? I'm really interested since the way you explained your problem in the first post was exactly my issue as soon as I removed the ASF.
I'm waiting on 4.3 to even consider removing the screen protector as it cost me a lot of trouble putting it without a single particle of dust/bubbles/alignment. Anyway I live in a place where there's no "winter", it's always hot in here.
Actually it happens more in winter for me... Maybe because of the static electricity I guess... And the Aluminum frame...
Since 4.3 update, touchscreen problem is worse, even with the screen protector it sometimes skips when trying to use Swype keyboard in all situations, with or without case, cold or hot weather, touching the aluminium frame or not..seems to have something to do with oily fingers. Still hoping that a firmware update may correct it.
feddexx69 said:
Since 4.3 update, touchscreen problem is worse, even with the screen protector it sometimes skips when trying to use Swype keyboard in all situations, with or without case, cold or hot weather, touching the aluminium frame or not..seems to have something to do with oily fingers. Still hoping that a firmware update may correct it.
Click to expand...
Click to collapse
I do not use swypette but same here, after update the touch screen is worse. I know the sensitivity or the respond of the touch can be modified but at the moment everybody have something else in mind than try to fix this.