Greetings Ladies and Gents.
So here's my scenario: Verizon Wireless Account with 3 lines. My line (Line 1) currently has an Edge Contract being paid month-to-month. I had previously tried the Note 4 and decided to ditch it because after a few weeks, it was just too big (silly I know, but I just prefer one-handed operation of my phone whenever possible).
I kept my old iPhone 5S and have been using that since. With the Galaxy S6 Series on the horizon, I tried the demo unit at Best Buy and love it. Form factor, design, dare I say - even TouchWiz is good now. All-in-all, I feel like it's the sweet spot I've been looking for to come back to Android.
In regards to my account and activation - I have an early upgrade discount option on Line 3. For some reason, I'm not able to transfer the eligibility to my line. Is it possible to pre-order the phone using Line 3 eligibility and simply activate the phone on Line 1 once I receive the unit?
Any help, feedback, virtual *****-slaps would be welcome. Thanks!
Maybe the switching of the upgrade to Line 1 is because of you already owing money on the edge plan. Also you can probably upgrade on Line 3, put Sim in to activate using line 3, then replace S6 with Line 1 Sim so it is at least activated properly.
Did you return the Note 4 within the 14 day period or sell it?
brholt6 said:
Did you return the Note 4 within the 14 day period or sell it?
Click to expand...
Click to collapse
Thanks for the replies. I probably will upgrade on Line 3, and see if I can just switch the device to Line 1 afterwards. I sold the Note 4 at full retail.
Related
I'm stuck with an LG Optimus G Pro and I'm starting to notice that they aren't that great with upgrading software. I want to get the Galaxy Note 3... like really badly. My normal upgrade is 5 months away. So I have two or three options. Which would you choose if you were in my shoes, and why?
Option A: Sell LG Optimus G Pro for a few hundred, go onto AT&T Next Plan for 20 months and then use phone w/o contract. Use money from LG Pro to make most of the monthly payments.
Option B: Sell LG Optimus G Pro and Tablet, and buy the Galaxy Note 3 flat out w/o using AT&T next.
Option C: Wait 5 long months, while the worth of the Optimus G Pro and Tablet go down.
Option D: (Your plan if you have a better one.)
I'm really stuck in the mud with this one. What would you do and why? Thanks in advance!
rpride84 said:
I'm stuck with an LG Optimus G Pro and I'm starting to notice that they aren't that great with upgrading software. I want to get the Galaxy Note 3... like really badly. My normal upgrade is 5 months away. So I have two or three options. Which would you choose if you were in my shoes, and why?
Option A: Sell LG Optimus G Pro for a few hundred, go onto AT&T Next Plan for 20 months and then use phone w/o contract. Use money from LG Pro to make most of the monthly payments.
Option B: Sell LG Optimus G Pro and Tablet, and buy the Galaxy Note 3 flat out w/o using AT&T next.
Option C: Wait 5 long months, while the worth of the Optimus G Pro and Tablet go down.
Option D: (Your plan if you have a better one.)
I'm really stuck in the mud with this one. What would you do and why? Thanks in advance!
Click to expand...
Click to collapse
A: I see no real benefit of the Next plan unless you want to swap phones every year. You pay tax on the full price, then monthly payments. Sure, there's no contract, but more than likely the remainder of the device's purchase price would be more than an ETF if you canceled the Next plan.
B: If you don't want to be under a contract, then this would be your best bet. Also, you would have a lot more pull with getting a reduction in your bill since you don't have a contract and retentions will do their best to keep you. I.E. the Mobile to Any Mobile w/ Unlimited Messaging on a family plan is available for $20/month through rentions.
C: Nah bro, just nah xD
D: Give retentions a call (611, option 4, option 5 IIRC) and tell them that you are thinking about going to XX carrier to get the Note 3 and just buy out of your current contract. Given that you are 5 months away, they definitely should be willing to work with you. I was offered the $299.99 price on a line that wasn't due for an upgrade until July 2014, so it's definitely possible. Then, you could sell the LG phone and/or the tablet to reduce the cost of the Note 3.
I would try D first and see where that gets you. If the first rep isn't willing to help, then call back and try again, although I've never had to call for back for a second rep. If all of that fails, then I would sell the phone and tablet and have a net out-of-pocket cost of next to nothing for the Note 3. Hope this helps.
Suggestion:
Sell what you got and buy it with a 2 year contract this phone is bad a F will be powerful for a while IMO
I would call At&T and tell them you been a customer for this long and basicly kiss some ass this has worked in the past where they will let you get the discounted 2 year price early if you play your cards right
P.s. if you are into ROMs and all that I would hold tight on that stuff until the boot loader is unlocked you can read up about that on the forums.
Good luck
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Would definitely call customer service. I wasn't due for an upgrade until May 2014. They went ahead and approved the exception upgrade and even mistakenly misquoted me a price of $199. Good luck.
Sent from my SAMSUNG-SM-N900A using Tapatalk
First off, the Next plan is a ripoff, you're essentially paying full retail for a phone that isn't yours when the year is up. The payments are just spread out, and you're always under AT&T 's thumb. I am a firm believer in never getting tied into contracts, especially with phone companies. If you are out from under your AT&T contract I would seriously take a look at some of the mvnos out there. Compared with AT&T prices for comparable plans you can save anywhere from $45-$75 a month. Yes you have to pay retail for a phone, but it's yours to do with as you wish, and you're saving $540-$900 a year by going with one of those guys. And if you decide to sell your phone when the next version comes out, you will get a good return. That is my option D. I left AT&T two years ago and haven't looked back.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Please take this conversation here http://forum.xda-developers.com/showthread.php?p=46091359
It has no place in a Q&A section development thread.
Thank you thread closed.
EFM
Have a great day!
How can I change to the N6? I'm on T-Mobile and just bought the Note 4 1 week ago. I still have 1 more week to return it. And after that 1 week, there's still 10 more days until the Nexus 6 comes out on T-Mobile.
I could just return the Note 4 next Friday, get another phone, and return it the day the Nexus 6 comes out, but there's a $50 restock fee. So, what ideas do you guys have?
I already sold the phone I had before the Note 4.
I really like it, but TouchWiz ruins the phone for me. It slows the phone down so much it doesn't feel like a Snapdragon 805 and 3GB of RAM. With TouchWiz, less than 1GB of RAM is available WITHOUT any apps open. And I really don't want to trip Knox for when I return the phone.
Ask your store if you can have another few weeks with Note4 until you can order the Nexus6....
Pay the damn restock fee, like a man.
You knew what you were doing buying a Note4 before the N6 announcement, accept the consequences of your choices.
Skripka said:
Pay the damn restock fee, like a man.
You knew what you were doing buying a Note4 before the N6 announcement, accept the consequences of your choices.
Click to expand...
Click to collapse
Or go to Craigslist and buy cheap t mobile phone and turn in note 4 and wait for nexus
nexus6R3plicant said:
Or go to Craigslist and buy cheap t mobile phone and turn in note 4 and wait for nexus
Click to expand...
Click to collapse
This is probably what I would do. It's always good to have a backup phone anyways. At least IMO.
I got the answer. I'll return the phone on Friday and get the iPhone 5s test drive for a week until the N6 comes out.
XxKINGxX2580 said:
I got the answer. I'll return the phone on Friday and get the iPhone 5s test drive or a week until the N6 comes out.
Click to expand...
Click to collapse
http://swappa.com/listing/BDA299/view
Hi All,
I called T-Mobile today trying to find out what I can do with my "recalled" Note 7. I had ordered replacements over the phone and today was my last day to carry out the exchange at a store. I've had no problems with the 4 of them in my house. I was denied the exchange for the replacement Note 7 at the store. And somehow was also denied a refund/exchange for a different phone.
On the first try with customer service they connected me with an account specialist. She told me that the phone had been completely pulled from their inventory. As of today, the 10th of October the phone is no longer for sale. Even the replacement Note 7's were recalled. But here's the worst news for everyone who wants to keep the phone. She told me that as part of the recall I had to bring the phone back. I asked her about keeping it then using a JUMP upgrade when a newer phone came out. She informed me that they wouldn't accept the phone for trade in because sales were fully halted and customers have an opportunity to return their device.
So you're pretty much stuck with the phone and unable to have a phone to trade in, should you keep your Note 7. We can of course return the phone for a full refund and get something else. I'm eyeing the S7 Edge for the water resistance and the Micro SD cards I got from Samsung.I really didn't want to let this phone go, but I'm paying for JUMP (the very first one when they started the Uncarrier movement) and would like to be able to trade my phone in for the latest and greatest. I hope this helps you ease our concerns about JUMP and the Note 7.
TL;DR: You can't keep your Note 7 if you plan on upgrading to a new phone on JUMP. They won't accept it as a trade in because they're giving you a "choice" of getting a refund and getting another phone.
Hiya Buddy said:
Hi All,
I called T-Mobile today trying to find out what I can do with my "recalled" Note 7. I had ordered replacements over the phone and today was my last day to carry out the exchange at a store. I've had no problems with the 4 of them in my house. I was denied the exchange for the replacement Note 7 at the store. And somehow was also denied a refund/exchange for a different phone.
On the first try with customer service they connected me with an account specialist. She told me that the phone had been completely pulled from their inventory. As of today, the 10th of October the phone is no longer for sale. Even the replacement Note 7's were recalled. But here's the worst news for everyone who wants to keep the phone. She told me that as part of the recall I had to bring the phone back. I asked her about keeping it then using a JUMP upgrade when a newer phone came out. She informed me that they wouldn't accept the phone for trade in because sales were fully halted and customers have an opportunity to return their device.
So you're pretty much stuck with the phone and unable to have a phone to trade in, should you keep your Note 7. We can of course return the phone for a full refund and get something else. I'm eyeing the S7 Edge for the water resistance and the Micro SD cards I got from Samsung.I really didn't want to let this phone go, but I'm paying for JUMP (the very first one when they started the Uncarrier movement) and would like to be able to trade my phone in for the latest and greatest. I hope this helps you ease our concerns about JUMP and the Note 7.
TL;DR: You can't keep your Note 7 if you plan on upgrading to a new phone on JUMP. They won't accept it as a trade in because they're giving you a "choice" of getting a refund and getting another phone.
Click to expand...
Click to collapse
Wow, didn't think about that. Not sure what I'm gonna do, however historically I've kept all my Notes (2,3,4). Choices, choices.....hmmm
Wow!
Reps really don't know what they are talking about either.
If I would you, I would screenshot your post and post it to the twitter handle. Tag @JohnLegere and @Tmobilehelp and see if they would comment on this.
I'm not sure about a regular CS representative. But she was an account specialist. They are the ones with the power to make any changes to your account right away. I've had them do it before where a store messed up my JUMP upgrades and changed all the lines to JUMP 2 as opposed to the original JUMP. It took over an hour to get ahold of them that time, but the process was painless as soon as I got on the phone with them. They even credited me the EIP I owed on 4 phones because they were out of my hands and hadn't been processed yet, but the charge was on the bill. It happened again today, I had been credited for 3/4 phones and was still charged an EIP on the 4th phone, despite sending out all 4 of them on the same day. She credited the amount due and my bill was reduced.
I didn't get the Note 7 off of Jump! but if I understand the policy correctly, then this pretty much pays off Jump for you and gets you off the contract, which is great.
Right now you're paying the EIP monthly for the Note 7. Why don't you just pay off the Note 7 completely today, and then return the Note 7 device for the full refund. Doesn't that make you finished with the jump contract and free to get non-carrier phones like the Pixel? It also means you paid less overall since they bought back your first Jump phone for half the price, so you only paid half price for the phone before the note 7 overall which is a great deal.
No idea why that would be a surprise, or a wow moment. T-Mobile doesn't want to have any inventory of a phone they can not, not allowed to sell.
Makes my note 5 all the more the superior device lol.
Add into the fact that JUMP is also INS and if you break it, you're probably NOT going to get a repair. At least it is if you're on the original JUMP program.
This doesnt come as a surprise.
Once they cancel or recall a phone its obvious you cant use it as a JUMP device.
twe90kid said:
Reps really don't know what they are talking about either.
If I would you, I would screenshot your post and post it to the twitter handle. Tag @JohnLegere and @Tmobilehelp and see if they would comment on this.
Click to expand...
Click to collapse
Don't waste your time at the @Tmobile account. I spent six days there getting lied to trying to get assistance on a loaner for the first Note 7 recall. Go right to John Legere's Twitter feed. I got an almost immediate response.
Maybe if his executive staff gets pestered enough, he'll fix his ****ty customer service.
I always got almost immediate answers from @Tmobilehelp .
Sent from my SM-N930T using Tapatalk
Has there been any date published on how long we have to exchange it? I purchased one after they went back on sale and was wondering if I'm able to hold on to it until the new LG V20 is released.
MasterKaiser said:
Has there been any date published on how long we have to exchange it? I purchased one after they went back on sale and was wondering if I'm able to hold on to it until the new LG V20 is released.
Click to expand...
Click to collapse
Same here. Have this phone for only one day. I will return it ASAP before I get too attached.
If that is indeed the case (per what the OP said), then T-Mobile can't charge you the monthly charge for the Note 7. Which means, when you're ready to JUMP, you won't need to turn anything in.. you just get the new phone and start your new lease. IMO
I had posted a separate thread on this yesterday. Those of us that used JUMP! to upgrade our Note 5 phones are taking it in the shorts here. I had paid off half of that phone, paid $69 for the upgrade to Note 7, Paid a month or so on the Note 7 itself, and now I lose all of that money since I have to get another (non-flagship) phone. If I want to stay on the Note lineup, I have to go back to the Note 5, starting over on payments and losing not only the 12 months of payments, but also the upgrade taxes and fees to go to the Note 7.
Sucks!
Does this apply to JOD also?
so will we get to keep our note 7 for free?!
I tweeted John and TmobileCS said All phones can be returned for a refund including purchased accessories.
KJThaDon said:
Does this apply to JOD also?
Click to expand...
Click to collapse
from what I was just told apparently not but I was also told the first JUMP! program wont be affected either. You can JUMP whenever you want without a penalty but again different CS different answer
I called about the JOD this morning. We switched to T-Mobile in January and I had the Note 5, then went to the S7 Edge when it came out, then went to the Note 7 (back to an S7 edge and back to the new and improved explosive Note 7). I want to get this turned in because it has got hot a couple of time while charging. However I want the V20 so I wanted to make sure that if I go in now and get the V10 that I will still be able to Jump to the V20 when the pre order comes out next week. I was told there will be no issue with that, at this point T-Mobile just wants their customers safe. So I am heading in after work to switch out our two Note 7s for V10's and then pre ordering V20's next week.
Anyone know the correct steps to ordering a Verizon note 8 on best buy and getting the full trade in allowance? I'm not sure if I am suppose to pre order on best buy first then go to Verizon's site and get the $480 bill credit. I went through the process of pre ordering on Verizon's site and was offered the $480 but it's cheaper on best buy. Any help would be appreciated.
Wondering the same thing but with Sprint
Sent from my SM-N930P using XDA-Developers Legacy app
Wondering if those of us in the UK will be getting any discount deals too, as I'd like to finally upgrade off my old note-3 having had the initial note-7 and then its replacement on the first recall and then of course that also got recalled. Not heard any news to say UK/Eur would get any sort of loyalty offer yet...
Anyone know how to get the trade in of $425 for trading in a Note 7? I thought I read that you have to do that direct through Samsung, but so far have not found a place to do so.
teegunn said:
Anyone know how to get the trade in of $425 for trading in a Note 7? I thought I read that you have to do that direct through Samsung, but so far have not found a place to do so.
Click to expand...
Click to collapse
I have t mobile...just asked them and they are not offering the 425 trade in. they claim its only through Samsung. whats best buys deal exactly?
black96ss said:
I have t mobile...just asked them and they are not offering the 425 trade in. they claim its only through Samsung. whats best buys deal exactly?
Click to expand...
Click to collapse
I don't know best buys deal - or any deals, I haven't looked yet. I will buy direct through Samsung IF they actually give me $425 for my Note 7. Often there is fine print and ways they can wiggle you down on what they actually give you for a trade in. So until I know for sure that I can get $425 for my Note 7 on a trade in for the Note 8, I am not doing anything. Although my Note 7 is not usable as a phone, just a smaller wifi tablet at this point.
teegunn said:
I don't know best buys deal - or any deals, I haven't looked yet. I will buy direct through Samsung IF they actually give me $425 for my Note 7. Often there is fine print and ways they can wiggle you down on what they actually give you for a trade in. So until I know for sure that I can get $425 for my Note 7 on a trade in for the Note 8, I am not doing anything. Although my Note 7 is not usable as a phone, just a smaller wifi tablet at this point.
Click to expand...
Click to collapse
just got done speaking with Samsung. here is the link to check your eligibility. I did qualify, they basically say the trade in has to be almost perfect, no cracks, black lists, powers on, good software. I think they should offer it through the carriers.
here is the link. not sure how long the promo is, they didn't have an expire date when I asked. I still think I may wait a little to see if they offer it in blue
https://promos.samsungpromotions.com/note7loyalty/en-us/Ineligible
Anyone willing to scan a note 7 receipt. I'm eligible for the loyalty promo by email, but I don't have any receipt docs from my original TMobile in store buy.
black96ss said:
just got done speaking with Samsung. here is the link to check your eligibility. I did qualify, they basically say the trade in has to be almost perfect, no cracks, black lists, powers on, good software. I think they should offer it through the carriers.
here is the link. not sure how long the promo is, they didn't have an expire date when I asked. I still think I may wait a little to see if they offer it in blue
https://promos.samsungpromotions.com/note7loyalty/en-us/Ineligible
Click to expand...
Click to collapse
Thanks. I have already pre-ordered the Note 8. I did use the $425 trade in program. You cannot trade in a Note 7 if you have one, but you can trade in many other kinds of phones. I thought that a bit odd as I thought the point was for them to get N7's OUT of the hands of people still using them somehow (I haven't had mine activated since early February).
I am trading my S7E in, which I bought mint, but used back in early February to take the place of my soon to be deactivated Note 7. I paid $275 for it back in February, so that is a good ROI on the phone, which has just been sitting in a drawer since April. It has been my backup phone and is in very good condition (almost mint). I am currently using an S8+ but I will keep that as my backup phone most likely. Again, thanks for the info and link!
teegunn said:
Thanks. I have already pre-ordered the Note 8. I did use the $425 trade in program. You cannot trade in a Note 7 if you have one, but you can trade in many other kinds of phones. I thought that a bit odd as I thought the point was for them to get N7's OUT of the hands of people still using them somehow (I haven't had mine activated since early February).
I am trading my S7E in, which I bought mint, but used back in early February to take the place of my soon to be deactivated Note 7. I paid $275 for it back in February, so that is a good ROI on the phone, which has just been sitting in a drawer since April. It has been my backup phone and is in very good condition (almost mint). I am currently using an S8+ but I will keep that as my backup phone most likely. Again, thanks for the info and link!
Click to expand...
Click to collapse
Someone on another thread contacted samsung about there note 7 and they are giving them a full refund for the note 7
I guess I order through best buy. Then go to Verizon's site to get the $480 bill credit which will put my bill at just under $13 a month. Tomorrow I'm going to call and double check before I pull the trigger. I wonder if Sammy would take S8+ for a trade in?
TechBSwift said:
Someone on another thread contacted samsung about there note 7 and they are giving them a full refund for the note 7
Click to expand...
Click to collapse
Really? Wonder if I can change up my trade in then? Thanks for mentioning this!
I recently purchased another Note 8 from Samsung directly, they put me on their upgrade plan. I guess this means after 12 months I can hand in my device for another newer model. I tried reading the small print, but still don't fully understand how this works. Is this a "free" service?
Sent from my SM-N950U using Tapatalk
i just did the exact same thing. i was also wondering this, i wasn't sure if they were doing what apple was as far as a new device every year
I took this right from their website.
"After 12 months, when you return your phone in good condition, you’ll have the option to upgrade early and receive credit for up to 50% of your purchase price."
I would imagine it's the same thing Apple is doing. Once you hit the 12 months and your phone is in "good" condition, which I'm sure they'll inspect and determine. You'll be eligible to upgrade to another galaxy phone.
Cheers, now I hope they accept my S7 trade in, doubt it though as it has some slight imagine retention of where the keyboard was on screen.
Sent from my SM-N950U using Tapatalk