[SOLVED] Stopping the Moto X from upgrading - Moto X Q&A

Hey Guys!
Im in a bit of a pickle.
I got a used Moto X XT1058 5 days ago. It had a locked bootloader and was on Android 4.4.2. I planned on unlocking the bootloader using sunshine but I ran into a problem with payment procedure etc.
Fortunately, I got that sorted out and I was planning to unlock the bootloader tomorrow (Sunday) but unfortunately, due to extreme stupidity, I accidentally pressed the "install now" button on the system update notification that kept on popping up at random times
It rebooted my phone and I panicked and pressed the volume down and power button which showed the bootloader screen. If I let the phone start up normally, it starts installing the update. Ive tried factory resetting it but it doesnt stop the upgrade.
Is there ANYWAY I can stop the update from installing?
For the while, my phone has paused the upgrade as I am in fastboot right now. Can I use Sunshine without the app?
Come on guys! Gimme something!!
EDIT: Got the issue sorted out thanks to @jcase

Related

[Q] Bootloops, systemui force closes, and wifi errors after flashing back to stock

I absolutely hate creating yet another thread, but I've tried everything I can and I'm stuck. I was up until 4am (no lie) last night and been at it again for hours tonight. So... here are the symptoms.
Multiple bootloops/reboots at any of the following points:
1) "Preparing device" with the "Please wait" animation.
2) Force close: Unfortunately, Setup has stopped.
3) Force close: process.com.android.systemui has stopped.
4) Force close: Google search has stopped.
5) Bootloop at the bootloader warning message
Usually, the boot animation doesn't even start. Often, I'll see the "Bootloader Unlocked" warning message, then the Moto logo, then it cycles back through any of the above fail points. Sometimes, it'll stay on the bootloader warning message the whole time and then jump directly to the lock screen.
All of this started after unlocking my brand new Moto X Pure Edition and then attempting to use the "Multi-tool" to root. Or...maybe it was after trying to root using one of the Chainfire images. I can't recall. After doing so, wifi stopped working (wouldn't turn on). So, I tried (using the tool again) to flash back to stock. At that point things strange things started happening (force closes). I then tried flashing to stock and immediately flashing the OTA (all via fastboot). When I booted up, Lollipop setup wouldn't load, it'd bootloop, come back and maybe I could get to the next screen, but wifi would be dead. Or I'd get wifi to work, but it'd crash after accepting Google privacy terms.
So, after all of that, I decided I would just revert back to stock. At that point I tried a number of options including what I think is the likely best bet, @SolarTrans guide here. Oh, and somewhere along the line I flashed TWRP 2.8.3 and flashed one of the custom ROMs (LiquidSmooth). It booted, but was very unstable and also threw the same/similar systemui force close messages, occasionally would lose wifi or begin force closing like crazy. Makes me think I have a bigger issue since it happens regardless of ROM/firmware. I also tried graffixnyc's images. So... yeah... just want to get back to stock.
I've been doing this stuff with Android for many years. Not a newbie by any means. Completely comfortable using fastboot or adb command line. I'm just at a loss and feel that it's likely I'll have to send it back to Motorola. I can get into the bootloader no problem. Everything else is a toss up. The last time I flashed files via the SolarTrans guide, it eventually loaded up the home screen (after many bootloops), but wifi wasn't working and I got a strange Moto message about reverting the sensors firmware or update. I rebooted and it never booted again, so I erased cache and userdata via fastboot. That didn't help. I just flashed the original firmware again and it spent a good 20/30 minutes bootlooping before getting to the setup screens. I skipped everything. Then it bootlooped at the home screen.
Open to suggestions!
Edit 1:
Pretty much anything causes the phone to bootloop, but I was able to get a screenshot of the baseband, kernel, build, etc. It bootlooped, but worked the second time around. I think I just made things way worse by trying to turn on bluetooth. It's just bootlooping over and over. Gonna try and get some sleep!
So, before bed, I flashed the OTA from the SolarTrans thread. It booted up, threw some errors and then once I connected to wifi it bootlooped. It did this for at least 10 minutes before I plugged the phone in and went to bed. When I woke up this morning, it was sitting on the setup screen. No errors. I signed in to my Google account and it restored all my apps. I rebooted. Still no problems. Just before leaving for work, I noticed that Dropbox wasn't installed. I installed it, signed in and then it bootlooped. After that...no luck. Kept rebooting. So, I brought the phone to work and left it on my desk for a few hours. It bootlooped or hung on the bootloader unlocked warning screen for at least 3 hours. I wiped cache. Same thing. Just now, I wiped userdata and rebooted. It went through the setup process without errors. Began restoring my apps and then froze. I manually restarted and now... no dice. Bizarre.
mercado79 said:
So, before bed, I flashed the OTA from the SolarTrans thread. It booted up, threw some errors and then once I connected to wifi it bootlooped. It did this for at least 10 minutes before I plugged the phone in and went to bed. When I woke up this morning, it was sitting on the setup screen. No errors. I signed in to my Google account and it restored all my apps. I rebooted. Still no problems. Just before leaving for work, I noticed that Dropbox wasn't installed. I installed it, signed in and then it bootlooped. After that...no luck. Kept rebooting. So, I brought the phone to work and left it on my desk for a few hours. It bootlooped or hung on the bootloader unlocked warning screen for at least 3 hours. I wiped cache. Same thing. Just now, I wiped userdata and rebooted. It went through the setup process without errors. Began restoring my apps and then froze. I manually restarted and now... no dice. Bizarre.
Click to expand...
Click to collapse
So, what was the problem then? The Dropbox app? Why is that?
No. Don't think so. It was just the trigger. I'm convinced any app would have eventually caused the bootloop.
I tried one more clean install of the official image straight from Motorola last night. Same results. So, I've initiated a return/repair.
Sent from my Moto X
Have they accepted repairing your device even with unlocked bootloader and root?
Sent from my XT1097 using XDA Free mobile app
They acknowledged that I'd unlocked the phone (it was logged in the record when they looked up my phone by IMEI), though I said I did so while trying to fix it (in order to wipe partitions and flash images which I also requested via their developer resources page).
They're sending a replacement phone without any push back at all. Honestly, I expected to send it in for repair. The rep said the standard protocol was to issue me a pin to order a new phone (mine is a customized Moto Maker model with a bamboo back).
Just so you're aware, unlocking the bootloader on Pure Edition phones does not void the warranty.
So, a replacement should be in my hands in about a week, I'm told. The phone was still within the initial month and so they're sending a brand new phone.
Sent from my Moto X

[Q] HTC One M7 - Noscreen lock/off after Android Lollipop update

Hello everyone,
I received an OTA update last night for my phone for Android Lollipop. If I had known better, I wouldn't have updated it.
Since the update, my screen doesn't timeout or lock, it just restarts. If I press the power button to turn the screen off, it restarts. I can either shut the phone off completely or keep the screen on, which obviously kills the battery pretty quick.
I tried doing factory reset already, issue is still there. I tried wiping cache partition, same issue.
At this point, I would really like to downgrade to KitKat. Is that possible? And if so, how? I'm on a Vodafone UK contract. My phone is not unlocked.
Any other solution that might help. I don't know what else to do. Please help.
rosesor said:
Hello everyone,
I received an OTA update last night for my phone for Android Lollipop. If I had known better, I wouldn't have updated it.
Since the update, my screen doesn't timeout or lock, it just restarts. If I press the power button to turn the screen off, it restarts. I can either shut the phone off completely or keep the screen on, which obviously kills the battery pretty quick.
I tried doing factory reset already, issue is still there. I tried wiping cache partition, same issue.
At this point, I would really like to downgrade to KitKat. Is that possible? And if so, how? I'm on a Vodafone UK contract. My phone is not unlocked.
Any other solution that might help. I don't know what else to do. Please help.
Click to expand...
Click to collapse
sounds like your phone is broken ..return it if it's Locked and never rooted
Finally fixed
In the end, I had to unlock the bootloader, root the phone and flash a customer ROM (Android Revolution). It worked! Now, I can finally switch my screen off without the phone restarting!
Thanks,
Rose
rosesor said:
In the end, I had to unlock the bootloader, root the phone and flash a customer ROM (Android Revolution). It worked! Now, I can finally switch my screen off without the phone restarting!
Thanks,
Rose
Click to expand...
Click to collapse
you also lost your warranty in the process. If it had not worked you would have been stuck paying for a repair
I'm happy it worked out for you

Non-responsive touchscreen post 5.1 update

I recently acquired a Nexus 6 last month. Everything was fine until I got the new 5.1 update notification. I decided to let it download overnight.
The next morning I unlocked my device to find that I couldn't even do that, because pressing the numbers for the pin code did nothing!
Turning it off by holding the power button (the power off option on screen didn't work) only restarted the device. Restarting didn't fix the issue.
Please help! :crying:
cerealtendencies said:
I recently acquired a Nexus 6 last month. Everything was fine until I got the new 5.1 update notification. I decided to let it download overnight.
The next morning I unlocked my device to find that I couldn't even do that, because pressing the numbers for the pin code did nothing!
Turning it off by holding the power button (the power off option on screen didn't work) only restarted the device. Restarting didn't fix the issue.
Please help! :crying:
Click to expand...
Click to collapse
Flash factory using wug's toolkit
http://forum.xda-developers.com/showthread.php?t=2947452
jiv101 said:
Flash factory using wug's toolkit
http://forum.xda-developers.com/showthread.php?t=2947452
Click to expand...
Click to collapse
USB debugging isn't on, so the toolkit wasn't able to identify my device.
How do I turn on usb debugging from a computer? The screen is completely unresponsive so I can't get past my lockscreen
cerealtendencies said:
I recently acquired a Nexus 6 last month. Everything was fine until I got the new 5.1 update notification. I decided to let it download overnight.
The next morning I unlocked my device to find that I couldn't even do that, because pressing the numbers for the pin code did nothing!
Turning it off by holding the power button (the power off option on screen didn't work) only restarted the device. Restarting didn't fix the issue.
Please help! :crying:
Click to expand...
Click to collapse
I had a similar issues with my first Nexus 6 I bought. It worked find for a whole day and then one morning I wasn't able to unlock it and my touch screen wasn't working anymore. Did not flash anything on it-it was 100% stock. I have the feeling you may have the same problem. I am not sure 100% but you may need to contact Motorola for replacement.
jiv101 said:
Flash factory using wug's toolkit
http://forum.xda-developers.com/showthread.php?t=2947452
Click to expand...
Click to collapse
So I managed to unlock bootloader and flash stock via fastboot mode and the device booted up after erasing was done.
The welcome screen appeared and the screen was still unresponsive, I couldn't press anything
I'm worried Motorola's warranty won't cover my device since I bought it from Saudi and I'm currently living in Sudan.
I have an upcoming trip to Malaysia, I'm wondering if I should take it with me there and try to fix the issue.

Help! Razr i stuck on boot (again)

So here's my story: my phone was JellyBean. I didn't tinker with it, didn't root, just used some launchers. It upgraded to KitKat. I kept using it, even though I liked JellyBean better. Then one month ago it froze and stopped responding even to physical buttons. I managed to restart it, but it wouldn't go past the intel logo. Somehow I got it to go past it and give me like two seconds on before it would freeze and become unresponsive again, so I got to enter safe mode (all following instructions on the internet, which buttons to hold to manage to get into safe mode). Once in safe mode, I deleted every app that had been recently updated or installed, one at a time, trying to turn my phone on each time, until I finally deleted facebook (that enourmous blue monstrosity taking all that internal space), and the phone seemed normal. I re-installed the other apps I had uninstalled, then one day later, it froze again. Now it wouldn't go past the intel logo. Only then I gave up and used RSDLite to re-install the firmware - BUT! The firmware I managed to find was JB, but I had been wanting to downgrade for some time, anyway, so I unlocked the bootloader and flashed JellyBean. And it worked. I was proud. Then one month later, today, it froze again. I can do the same procedure, and lose all my data again, but I fear the problem will remain unsolved and it will freeze/crash/explode one month from now. Can someone help me figure out what my problem is, or give an alternate solution to try?
TL;DR:
my razr i was stuck on the intel logo screen, I unlocked the bootloader and flashed JB, it worked, one month later it is now stuck on the WARNING BOOTLOADER UNLOCKED screen. Please help thank you.

[Help XT1058 ATT] Bricked after flashing (Solved)

Hey guys,
I made the biggest mistake and have been trying to find a solution. Long story short, I have bricked my Moto X xt1058. I can only load into the bootloader, which is locked. When doing any kind of boot, it will pop up a Motorola logo then go to a black screen.
After a few seconds you can sometimes see a green android guy that looks like it says no command quickly flash and go away.
Now my mess up was not paying attention to the ROM I was flashing and flashing a 4.4.4 rom to a 5.1 bootloader (30.BE).
Has anyone got a solution or any help for me?
Update:
Turns out, I needed to flash a newer 5.1 than I could find before. Flashed everything from the update and my phone booted after everything.

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