ALL sensors stopped working?? - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Guys, a couple weeks ago I noticed my accelerometer stopped working (would no longer rotate images). I didnt think much of it, maybe an app was causing issues, etc. Later I realized my auto brightness was going wacky. So then I looked into it and it seemed NONE of my sensors worked. I went into the service menu *#0*# and in the sensor button, no values change.
So then I stumbled upon a thread for the Spring Note 3 where I had to move a file into system/lib and give rw--r--r permissions. I rebooted and everything worked. I thought I was good
But nope. A day later and everything is back to not working. The fact they worked temporarily makes me think its software related. Perhaps I installed an app that is causing issues, or accidently deleted a file needed. Something like that?
Or is it just that the hardware is dead plain and simple? The phone is on 4.4.2 Kitkat, NC2, rooted
Thanks!

Just to add, I haven't touched the OS/firmware in at least 5-6 months. This issue started just a few weeks ago, seemingly for no reason.

Related

Camera not working, Touchscreen and accelerometer stop responding.

OK, like 6 months ago, my camera stopped working. Any application that tried to access the camera would force close or kick me back to the home screen. About a week later, it worked again for like a day, then stopped working again. I flashed different roms, but the problem remained. About 3 months ago, I switched to the JACHeroski rom, and my camera spontaneously worked again. After a couple of more weeks, it stopped working again. About a month ago, I switched to cyanogenmod, and the camera worked again. And now, again, it stopped working.
And now, I have encountered another problem. My touch screen stops responding to any input, and the accelerometer stop responding simultaneously at any random time. On some days, my phone works perfectly, on others, they stop working after a few hours, and on others, they stop working right after I turn my phone on. Sometimes, this happens while I am doing something on my phone. A reboot always fixes this problem, but it is annoying having to reboot my phone when the touch screen stops responding.
A few days ago, in an effort to fix all these issues, I unrooted my phone, and re-rooted, and re-installed the latest cyanogenmod. But the problems remain. I am pretty sure these are not hardware problems, not only because I never dropped or wet my phone, but because of all of these problems are occurring simultaneously.
Does anyone have any idea, no matter how time consuming, to fix any of these problems?
The camera issue is well known and due to a loose cable.
Hmm, I thought it was too much of a coincidence for the camera to work perfectly for a few weeks precisely when I flashed cyanogenmod, which I would think makes it a software problem. But then again, when my camera stopped working again, and I flashed cyanogenmod again, it did not fix the problem.
Seeker14491 said:
Hmm, I thought it was too much of a coincidence for the camera to work perfectly for a few weeks precisely when I flashed cyanogenmod, which I would think makes it a software problem. But then again, when my camera stopped working again, and I flashed cyanogenmod again, it did not fix the problem.
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Mine is the same way. It works every now and then, but mostly doesn't work. I just haven't had time to take the phone apart and re-seat the camera FPC.

[Q] Atrix won't stop rebooting? help?

I'll try to keep this brief. Earlier tonight I downloaded the Nova Launcher on the google play store. It worked fine, I set it up how I wanted, etc etc. Well I went to looking for an app to replace the circles app on stock ICS. I found an app called "Fancy Widgets" and downloaded it. Practically as soon as it finished downloading my phone rebooted. I thought, maybe, it just needed to reboot for the app to take effect. I had to do that with a previous phone.
But no, Now my phone is just in a constant loop of boot and load to the home screen, wait 10-20 seconds and reboot. It just keeps going through this over and over so basically my phone is useless at the moment.
Does anyone know how to help this? I'm lost. If I can't get it figured out I'm going to have to stay up all night trying to figure it out because my phone is my alarm clock and I'll oversleep otherwise. So.. Please help!! Thanks!
Parham112 said:
I'll try to keep this brief. Earlier tonight I downloaded the Nova Launcher on the google play store. It worked fine, I set it up how I wanted, etc etc. Well I went to looking for an app to replace the circles app on stock ICS. I found an app called "Fancy Widgets" and downloaded it. Practically as soon as it finished downloading my phone rebooted. I thought, maybe, it just needed to reboot for the app to take effect. I had to do that with a previous phone.
But no, Now my phone is just in a constant loop of boot and load to the home screen, wait 10-20 seconds and reboot. It just keeps going through this over and over so basically my phone is useless at the moment.
Does anyone know how to help this? I'm lost. If I can't get it figured out I'm going to have to stay up all night trying to figure it out because my phone is my alarm clock and I'll oversleep otherwise. So.. Please help!! Thanks!
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Click to collapse
Already tried power and volume down button (6 sec)?
Good news is the att sound works as a good alarm. I found out when mine did that. Restart in safe mode by holding down power and volume rocker then do a factory reset.
Sent from my MB886 using xda app-developers app
funny, I've had nova launcher working with fancy widgets when i updated my phone and it went into a reboot loop. it only happened to me when i updated the phone though
My first Atrix HD rebooted itself daily, sometimes bootlooping and causing me a lot of grief. The phone was fine for the first two days. After that, it went haywire. I would run logcats to try to determine the causes of the bootloops. I always found an error with some random app. I'd uninstall it and the phone would be fine for awhile. Eventually, I came to the conclusion that a problem with the wifi radio was the underlying cause. If not, the wifi problem and reboots were co-morbid, so to speak, and related to the same problem. I was pretty sure the real problem had to do with faulty hardware. I exchanged the phone for another. I've had this one for three days now and it just rebooted itself about 15 minutes ago. That bugs me.
I like the phone, but I think there may be an unusually high number of defective units out there. That's based solely on anecdotal information, but I believe it to be true. If anyone has any additional theories or has an explanation for these reboots, that would be a great help to me.
McEwen.
McEwen said:
My first Atrix HD rebooted itself daily, sometimes bootlooping and causing me a lot of grief. The phone was fine for the first two days. After that, it went haywire. I would run logcats to try to determine the causes of the bootloops. I always found an error with some random app. I'd uninstall it and the phone would be fine for awhile. Eventually, I came to the conclusion that a problem with the wifi radio was the underlying cause. If not, the wifi problem and reboots were co-morbid, so to speak, and related to the same problem. I was pretty sure the real problem had to do with faulty hardware. I exchanged the phone for another. I've had this one for three days now and it just rebooted itself about 15 minutes ago. That bugs me.
I like the phone, but I think there may be an unusually high number of defective units out there. That's based solely on anecdotal information, but I believe it to be true. If anyone has any additional theories or has an explanation for these reboots, that would be a great help to me.
McEwen.
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Yeah, I wish someone knew what the problem was. After I posted this originally at the beginning of October, I deleted Fancy Widgets and didn't have any more problems with boot loop until this week. I blamed it on my two newest apps and un-installed them, but the problem is there somewhere and I randomly reboot after installing Nova back.
This really bothers me. I had just gotten used to how I had everything set up in Nova. The stock launcher is disappointing in comparison now that I've experienced something better.
Parham112 said:
Yeah, I wish someone knew what the problem was. After I posted this originally at the beginning of October, I deleted Fancy Widgets and didn't have any more problems with boot loop until this week. I blamed it on my two newest apps and un-installed them, but the problem is there somewhere and I randomly reboot after installing Nova back.
This really bothers me. I had just gotten used to how I had everything set up in Nova. The stock launcher is disappointing in comparison now that I've experienced something better.
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Replying to myself, but yeah..
It now looks like my issue has something to do with DoubleTwist music player. Nova worked until I tried to put a DoubleTwist widget on my homescreen and it IMMEDIATELY went into boot loop.

Knockon suddenly stopped working.

Last night and now this am too my knock on feature has stopped working. Knockoff I OK. Although it uses an app through nova launcher.
Anyone else have a similar issue? I'm on xdabbebs ROM.
Check to make sure it's checked in Gestures in the Settings. I had the same issue, thought something was wrong but it turned out that KnockOn had unchecked itself.
Sent from my HTC One using Tapatalk.
Nope. Its on. Forgot to mention that in op
Same thing here. Stopped working about two days ago.
Open the notebook app and draw lines all the way down the screen to see if you have any dead spots on the screen. Turns out i have a 1/2 inch strip on mine thats dead all the way across screen. Assuming my screen is starting to fail from all the crack flashing ive done the last 6 months.
Also updated the touch firmware which didnt help.

auto rotate not working 5.0.1

Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
Similar Issues
spunks3 said:
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
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Click to collapse
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
githyanki said:
Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
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Yep, it is there, I can toggle between on and off, I can also select it in the accessibility menu too.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Click to collapse
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
sadly after a factory image install, auto rotate is still not working
EDIT: TRIED AGAIN AND AUTO ROTATE IS WORKING... but now my cell service is not working. I'm chalking it up to a bad factory image download and trying yet again....
EDIT #2: did another factory image install and radio is working. and auto-rotate works... PHEW
spunks3 said:
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
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I had a conversation, with Motorola support and they seem to think the only option is repair/replace. I will be speaking to a memeber of the aftercare sales team tomorrow, ill update tomorrow.
Hey I'm having a similar issue, I bought my nexus 6 in mexico no more than a month.. Today it slipped from my pants and felt screen down.. Had a few scratches but nothing to bad.. Well I haven't noticed that after the fall my auto rotate is not working.. Camera, videos, photos etc. Nothing auto rotates, the only thing I can see in landscape is YouTube because of the option to see it on landscape.. I don't know what to do, I have re booted the phone 3 times and nothing.. I'm thinking in installing the firmware or something like that but I need some help with it.. I don't know if someone can help me this???
Having both issues.. No auto-rotate and I've lost all cellular connectivity. Wifi works fine though. The heck is going on?
Has anyone else found a resolution to this?
All of a sudden mine decided to stop rotating earlier today and even though I can toggle it in the quick settings, nothing changes. I've since rebooted a couple of times but no luck so far. I'm on 5.0.1 by the way, non rooted, straight out of the box.
Edit: I've downloaded "Accelerometer Monitor" and confirmed that the accelerometer is responsive in Y,Z axis but the X axis was flat lining. I gave it a gentle slap onto the palm of my hand and all of a sudden the X axis jumped to life. It's as if the axis was stuck or something. It's responding now, though I have still had a few strange issues, like apps going to landscape when the phone was being held in portrait.

Screen rotation problem

Has anyone else had problems with auto screen rotation,mine has twice now in 4 days started either getting stuck in landscape mode or would start rotating back and forth by itself,I fixed it for now by clearing cache,but curious if anyone else has had this issue.
I have the same problem on 910c variant, even factory reset does nothing, I hope it is not a faulty hardware
Ditto on my 910T3 TMo. Stock rooted. Auto screen rotate stopped working 2 days ago.
I have wiped cache and dalvik.
I have tested sensors with other apps (they work).
I have run self tests (dial *#0*#)
I disabled all Xposed modules
I tried 3rd party screen rotation app
None of these have resolved the problem.
Also tried wiping Dalvik and cache and reflashing the kernel.
That didn't fix the issue either.
the problem seems to happen when the phone is hot, because when I wake up In the morning I turn it on and doesn't have the problem
I have the same exact issue. I've replaced my phone 3 times because of it. BTW I'm on 910T.
Hopefully this new software update that just rolled out fixes this issue.
I also noticed when in the camera app, if i rotate the phone between portrait and landscape, the controls on the screen rotate appropriately.
So again, that verifies the sensors are working and it isn't a hardware issue for me.
Also tried using stock launcher, but no change.
Am about ready for a factory reset.
I've experienced this also but I thought/think it was a Nova launcher bug that seems to have corrected itself.
Since the recent update everything has been running fine. So far I haven't gotten the screen rotation issue!
It used to happen at least 2 times a day. I think it might just be a software based issue.
SM-N910T still on 5.0.1 stock having the same issues. It gets stuck in landscape, stays stuck in over landscape position.
I ended up doing a factory wipe and updating to the stock rooted DOK2 rom that just came out.
So far no issues and screen rotation is working (along with several other nuisance issues that went away).
Just as an update I lost screen rotation on DOK2 stock rooted ROM. However, I believe it may have been related to some debloat cleanup I was doing.
Under Ti Backup I searched for "facebook" and manually forced uninstall of the 4 "system" apps that came up.
I don't know what any of those would have to do with screen rotation, but one of them does.
I was not able to successfully restore those files via Ti Backup either, so ended up dirty flashing the same DOK2 zip file to restore them.
That fixed it. So rather than forcing uninstall of those files I just removed updates and disabled them via the android app manager.
So far so good.

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