A couple of days ago, while sitting on the dresser, my XT1053 crashed and has not been able to fully boot and stay alive since. It will give the "bootloader unlocked" message, start all of boot animations, get to the blue-green one and then crash. To get a reboot, I have to hold the power button for 10 seconds, or it just drains the battery. Every once an awhile, the security screen pops up and it will crash, or I can get in, the launcher and services say they have crashed, then the phone shuts off.
I have an unlocked bootloader, but not rooted and was on 4.4.4 before the crash. I can usually get into the bootloader menu, and to recovery. If it crashes, I usually have to restart and do a hard close to get into the menu.
Fastboot works. I've followed this guide: http://forum.xda-developers.com/showpost.php?p=53228057&postcount=148as well as the order in the .xml file that came with the 4.4.4 rom. Everything comes back "OK"
Is there something else that needs to be re-flashed to get it working?
The strange thing is that even though I have erased userdata and cache etc., on the rare occasions that I get beyond the boot animation, it still seems to have my custom message and the security pin. Is it possible that the cache and user data aren't actually getting erased? How do I check?
Any suggestions would be appreciated!
Related
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
whoisthisis said:
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
select recovery by holding the vol buttons and power on boot just like fastboot. press vol - for recovery. when u see dead droid hit both vol up and vol down and theres the recovery
Thanks, I was finally able to get into recovery. Wiped data and did a factory reset which again got stuck at the logo screen. Went back into fastboot and ran RSDlite again to flash the stock ROM which gets me to the "Welcome to Droid4" screen where it says "touch the android to start" but the touchscreen is unresponsive. Starting to think there is something physically wrong with the phone....
send it to motorola, I've heard their customer support is pretty good. but if you voided your warranty by rooting/flashing other roms, I've heard bricking the phone and sending it in works to get a new one too
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
whoisthisis said:
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
Click to expand...
Click to collapse
So it has been a couple days now and the phone works totally fine. It looks like the problem was that by removing whatever bloatware that I did, the phone's OS got borked when VZW pushed an update of some kind. Flashing the stock ROM without doing a factory wipe would temporarily solve the problem but eventually the update would get pushed again and the whole thing would lock up again. The factory wipe + reinstall seems to have been the solution to the problem.
Hi,
So recently KitKat is released for AT&T Moto X's. Excited, I decided to upgrade the phone to KitKat.
I was previously rooted with RockMyMoto, and before updating to KitKat, I went to unroot the phone through the SuperSU app that was installed.
As I was unsure if it was really unrooted, I opened up Titanium Backup (which required root) and it popped up with an error that Titanium Backup wouldn't work because my device was not rooted.
So with this confirmation (a really noob way to check), I went ahead to download the update through the default system settings app. After the download, I proceeded to install it.
Before installing the update, it said the phone will shut down and proceed with the update, which takes around 20 minutes, and it will be done once it boots up again. And this is where the problem comes. After the phone switched off, the phone just reboots immediately, as if it was just restarting. And after 30 seconds or so, the phone switches off and restarts again. Initially, I thought this was normal, but it kept on restarting and I knew something was up.
I don't know what to do now. I have tried holding down the volume buttons and power button to reboot into recovery, but every time I select the recovery option, the phone just reboots like normal and does not reboot to recovery. I even tried to "race against time" and restore my phone through settings app, but it doesn't allow me to.
What can I do? Please help me
I looked up on the internet, and it seems that I have to remove the OTA cache from the cache folder, but how can I do it? I don;t have root access anymore...
EDIT: FIXED, PLEASE DELETE
darylbu said:
Hi,
So recently KitKat is released for AT&T Moto X's. Excited, I decided to upgrade the phone to KitKat.
I was previously rooted with RockMyMoto, and before updating to KitKat, I went to unroot the phone through the SuperSU app that was installed.
As I was unsure if it was really unrooted, I opened up Titanium Backup (which required root) and it popped up with an error that Titanium Backup wouldn't work because my device was not rooted.
So with this confirmation (a really noob way to check), I went ahead to download the update through the default system settings app. After the download, I proceeded to install it.
Before installing the update, it said the phone will shut down and proceed with the update, which takes around 20 minutes, and it will be done once it boots up again. And this is where the problem comes. After the phone switched off, the phone just reboots immediately, as if it was just restarting. And after 30 seconds or so, the phone switches off and restarts again. Initially, I thought this was normal, but it kept on restarting and I knew something was up.
I don't know what to do now. I have tried holding down the volume buttons and power button to reboot into recovery, but every time I select the recovery option, the phone just reboots like normal and does not reboot to recovery. I even tried to "race against time" and restore my phone through settings app, but it doesn't allow me to.
What can I do? Please help me
I looked up on the internet, and it seems that I have to remove the OTA cache from the cache folder, but how can I do it? I don;t have root access anymore...
EDIT: FIXED, PLEASE DELETE
Click to expand...
Click to collapse
How did you fix it?
I am having this very same problem. My phone just today went into boot loop. Running KangKat on unlocked 1053 with Faux kernel. No boot logo or anything. The phone just vibrates then after 30 seconds or so, it vibrates again. It does this non-stop.
I can plug my phone into USB and the phone's contents come up on my computer, but I can't get the screen to turn on!! Any ideas?
Recovery
Globalrebel said:
I am having this very same problem. My phone just today went into boot loop. Running KangKat on unlocked 1053 with Faux kernel. No boot logo or anything. The phone just vibrates then after 30 seconds or so, it vibrates again. It does this non-stop.
I can plug my phone into USB and the phone's contents come up on my computer, but I can't get the screen to turn on!! Any ideas?
Click to expand...
Click to collapse
Are you able to hold power + volume to get in to your recovery?
Then you can reinstall your nandroid. Or, then you can flash a different rom.
MikeNaples said:
Are you able to hold power + volume to get in to your recovery?
Then you can reinstall your nandroid. Or, then you can flash a different rom.
Click to expand...
Click to collapse
Or he can also boot into bootloader with adb by doing adb reboot bootloader then typing fastboot erase cache
serophia said:
Or he can also boot into bootloader with adb by doing adb reboot bootloader then typing fastboot erase cache
Click to expand...
Click to collapse
This process seems to work quite well.
I'd recommend to use MFastboot. With your phone off, you can boot into fastboot by holding power and volume down for a few seconds, release and it will boot into fastboot. Connect the usb cable, and first try "fastboot erase cache". If that doesn't work by itself, repeat the process but also use "fastboot erase userdata" (THIS WILL ERASE ALL YOUR DATA!) but at least there is a chance you might get it to boot normally. It´s like a factory reset, you will have to start from scratch.
I know my answer is out of date but it might be useful for someone coming for this same solution.
Moto x Stuck in TWRP loop
pls help me guys it just goes on restarting it dose not even goes in recovery mode
Guys.. I got struck at unlocked boot loader. Flashed TWRP on 5.1 ( GB retail rom). And its not booting now and not able to flash any rom.. kindly Help...!!!
I've been using Hazou's ROM for months, worked fine, haven't changed anything. Today I was browsing in Firfox with quite a lot of tabs open. I kept getting odd warnings of apps having low memory. I could do nothing with these popping up every second so I restarted my phone. It was taking forever shutting down so I did power + volume down.
Now it's stuck at the very first screen, the 'warning bootloader unlocked' screen. It just stays like this and occasionally resets and makes the reset buzz and that's it. I can get into fastboot by holding volume down and power and releasing but whenever I try and select an option in fastboot it just resets to the first screen or fastboot again.
I'm mystified because usually people have issues performing the rooting etc but it was a while ago that I successfully rooted the phone and unlocked the bootloader and put on a rom and had been using it. Could my hardware (memory?) have broken rather than software?
Any help would be great, thanks.
Ps. fastboot says:
"Fastboot Reason:
max download size: 100mb."
Possible it's always said that and it means nothing.
Ps. Possibly this thread is of use to me? I'm not sure if it's the same problem. http://forum.xda-developers.com/showthread.php?t=1945176
quixoticduck said:
Ps. Possibly this thread is of use to me? I'm not sure if it's the same problem. http://forum.xda-developers.com/showthread.php?t=1945176
Click to expand...
Click to collapse
What does it say when u try to flash a recovery? a stock system image? wipe data? wipe cache?
If any of those mention an i/o error the phone is beyond repair from the knowledge here or someone can come up with any kind of solution. More phones have this error and it can happen to anyone, it is just rare.
After my phones battery was fully drained, i kept it for charging and after some time when i tried to restart it
Boot Logo animation appeared, then whole screen gone blank. It just shows the active notification icons and when power button pressed it shows power off option.
I am having the exact same issue. Have you had a luck resolving it?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
I had to factory reset my phone.. There was no other way to solve that issue, no other forum moderator is providing solution. There are many threads regarding this issue. Lets hope next update comes soon fixing this issue.
Hmm, ok, thanks. That's probably what I'll resort to doing. I was hoping to find a way to not lose my data. Or at least get a copy of some of it before resetting...
Me too have tried many things for not losing data, my usb debugging was also enabled. But pc didnt recognized any device. There was one article regarding recovering data after factory reset but you need to root your device after u reset ur device. Then you can recover data with DrFone data recovery or Es android recovery. I avoided it because i dont want to lose my warranty.
Hi,
I've got XT1068, updated to 6.0 Marshmallow. In the past, I got it FDE (full disk encrypted).
Few days ago I unlocked my bootloader to gain root access on my phone using http://forum.xda-developers.com/moto-g-2014/general/simplified-modifying-boot-img-t3317605
everything went as expected, but by unlocking it wiped all userdata, so I wanted to re-encrypt the phone (and the external SD especially). But now, encryption fails, telling me "encryption fails, you have to reset your phone" each time I start the encryption, ending in a userdata-wipe.
So I thought about going back to stock fw.
After locking the bootloader and applying stock 6.0 FW, I tried again to encrypt the phone, but I am still unable to do so.
Can someone help me giving some suggestions, how I can fix that behavior and (mainly) how to get some errors/debug shown?
When selecting "encrypt now", the green android symbol with black background is shown for 5seconds, then the phone reboots, shows the bootscreen with the M, then it restarts again (after ~30minute) and shows after another 20seconds the message that something went wrong encrypting.
Ok it seems that I found out the problem in my case by myself.
Instead of using mfastboot.exe -w to delete the data and cache partition, I used recovery mode to delete userdata. I did it twice, since the first run, returns some errors.
After reset, I started the phone and got the fresh-install screen. I skipped mobile and wifi networking and did not entered google account details. Then I restarted the phone and waited for ~5minutes and tried to encrypt - everything works. Everytime I started encryption without waiting for some time it failed.
I hope I can save someone else some time, since factory reset takes ~15minutes each time you do it.