Screen Goes Black after Reboot - X 2014 Q&A, Help & Troubleshooting

After my phones battery was fully drained, i kept it for charging and after some time when i tried to restart it
Boot Logo animation appeared, then whole screen gone blank. It just shows the active notification icons and when power button pressed it shows power off option.

I am having the exact same issue. Have you had a luck resolving it?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?

I had to factory reset my phone.. There was no other way to solve that issue, no other forum moderator is providing solution. There are many threads regarding this issue. Lets hope next update comes soon fixing this issue.

Hmm, ok, thanks. That's probably what I'll resort to doing. I was hoping to find a way to not lose my data. Or at least get a copy of some of it before resetting...

Me too have tried many things for not losing data, my usb debugging was also enabled. But pc didnt recognized any device. There was one article regarding recovering data after factory reset but you need to root your device after u reset ur device. Then you can recover data with DrFone data recovery or Es android recovery. I avoided it because i dont want to lose my warranty.

Related

Stuck at Galaxy S logo & do NOT want to lose data

Today I found my Bell Vibrant (GT-i9000M) with a blank screen and lit up buttons. I had not done anything other than root and lag fix a few weeks ago. Holding the power button brought up the menu to power off but it locked up when I selected power off. I had to pull the battery. Now every time it starts up it sits at the Galaxy S screen for a long time then goes to a blank screen and nothing happens except the buttons light up when I touch it.
I want to know if there is a way to get my data off the internal SD. I have some pictures on there that I do not want to lose. I fear my only option is to wipe the device and factory reset it.
Some help and advice would be greatly appreciated. I have spent the last three hours searching for a solution but I haven't found anything that might work without wiping my data.
Thanks
the data must go if you want to get your phone back
there is no way to repair the phone without losing data
Well the factory reset worked. At least it booted up anyway. I wonder what happened to my phone. It was fine and then I left it on my desk for maybe 20 minutes and all the sudden it is broken. :/
I have the same issue. How do i factory reset from here?
#1RAGE said:
Well the factory reset worked. At least it booted up anyway. I wonder what happened to my phone. It was fine and then I left it on my desk for maybe 20 minutes and all the sudden it is broken. :/
Click to expand...
Click to collapse
How did you factoyr format it?
Get into recovery mode and do it
Sent from my GT-I9000
Reflashing / Resetting Factory Defaults etc. do NOT touch your Internal SD.
Guys i got the same prob,did factory reset and the problem still remains...what can i do???Black screen,some vibraton,and the buttons lit,but nothing else.Any advices plz??
You all may be suffering from a corrupted /system partition because of the lagfix applied. Read up on http://forum.xda-developers.com/showthread.php?p=9365294#post9365294 to see if that applies.
These are too complicated for me....i tried to do the lagfix,but it had loopback error,so i guessed it didnt do it.I rebooted my phone just to clear the memmory and play a game or something,and never got on again...just stays there vibrating.So i did factory reset and still nothiing.
I have similar problem. i9000 samsung screen appears, then goes blank, and appears again continuous cycle until battery is removed. Animated logo doesn't even start. I cannot seem to enter recovery mode. I can enter download mode (dwn vol, home, and power) and I tried to USB to my computer in download mode to try and pull the pictures off with ADB, but ADB doesn't seem to see the device connected in download mode. Is Odin my next option? Or does that only work with unlocked phones. I was on stock 2.2 that Kies updated for me.
Pleeeeaaase help. My children opening christmas gifts are on the phone and once i get the videos I can just send it off to Bell for full replacement. They have told me that once it gets sent out for repair my pictures will be gone.
boot-loop after flashing CM10 for galaxy s plus
the screen says cwm-based recovery v5.5.0.4
-reboot system now
-install zip from sdcard
-wipe data/factory reset
-wipe cache partition
-backup and restore
-mounts and storage
-advanced
after install gaspp and CM10 and thenreboot system now.... Im stuck here .... please help!!!!!

Captivate gets stuck with black screen after booting. No response to anything

Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Titerepayaso said:
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Click to expand...
Click to collapse
Sounds pretty accurate. You'll have to get a jig to get in download mode, flash stock Odin KK4 to fix w/e happened during your testing.
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Titerepayaso said:
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Click to expand...
Click to collapse
Make a backup with ADB.
Once that's done, push download mode with it and get Odin KK4 (without bootloaders). You'll have to start from there to fix w/e went wrong.
You don't have to wipe your sd doing so but you will lose your apps and such. If you backed up your phone with your Play Store account, it will re-download your apps as you're done booting up.
To get back up where you were, grab Corn Kernel, flash it with Odin 1.87 and then follow the full instructions of the ROM you wanna use.

Possible brick after build.prop edit. Verizon LG G2

Hello,
I've been rooted for a few months now and have never had any problems. I wanted to use that Milk Music app from Samsung so I followed the instructions and was able to get it working on my phone and have been for awhile. I recently decided it would be a good idea to change the build.prop file back to its original state, so I copied and pasted it in using Root Browser. (I had made a backup file stored elsewhere). Once I did that I rebooted my phone for the changes to take effect. After I did that I cannot get my phone to turn back on. It displays the LG animated logo screen and then goes completely black. The light on top of the phone radiates blue/green. I've read through several forums about this issue and have tried everything in order to get it to work and for some reason, using my computer and ADB always gives me an error: device not found. I have installed the drivers and everything. Anyone else run in to this problem before? I would really appreciate it.
If you are on stock rom, just rooted. I would think you should be able to factory reset through stock recovery.
Confirm the process but i think you power completely off. Then hold volume down and power at the same time when you see the lg logo release both buttons then press both buttons and hold them.
Should take you to factory reset.
Not 100% certain but this will probably be your next step if you can't get a computer to see it.
Good luck
2111
The factory data reset didn't really change anything. For some reason I cannot boot into recovery mode either. I can put it in download mode though, but my computer still has a problem recognizing it.
brody_low said:
The factory data reset didn't really change anything. For some reason I cannot boot into recovery mode either. I can put it in download mode though, but my computer still has a problem recognizing it.
Click to expand...
Click to collapse
If you can get into dl mode then you should be able to return it to stock which should reset everything. Returning to stock has its own downside but at least you'll be up and running again.

boot loop & battery drain

HI. HAVE NOT FOUND THIS FULLY ADDRESSED. HAVE THIS USED S4 ACTIVE . ONLY BEEN ABLE TO USE IT FOR 4 DAYS.-STOCK 4.4.2 UNROOTED .YESTERDAY IT DRAINED THE BATTERY TOTALLY WHILE CHARGING. GOT A NEW BATTERY AND IT STARTS OVERHEATING SO MUCH IT BECOMES HARD TO HOLD. THEN I WIPED CACHE AND DID A FACTORY RESET AND IT GETS STUCK AT BOOT WHEN I AM ABLE TO TURN IT ON , WHICH IS RARELY, IT NEVER GETS PAST THE BLUE ATT BALL.ALL IT SHOWS IT THE GREY BATTERY. mY PC WILL NOT RECOGNIZE IT, ODIN WILL NOT EITHEIR OBVIOUSLY. ANY KIND SUGGESTIONS??? WOULD LIKE TO THANKS FOR THE HELP
1. writing everything in capslock will not help you to get a reply faster my friend.
2. seems you bought a device with a dirty flash. someone flashed a custom rom like cyanogen, faced these issues, tought he can go back with a easy reflash, but didnt cleared the device by factory reset.
What i would do:
trying to get into recovery mode by holding volume up + power. if there is a recovery system on this device, wipe factory reset the device and flash a new fresh OS onto it.
otherwise you can use it as a paperweight.

NEED HELP - Android gone black

Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?

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