[Q] Persistent random reboots in the cold - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Hi, I've had my note 4 now for 5 months and I use it a lot. As a tradesman I use my phone to play music through a bluetooth speaker (bose soundlink mini) as I did with my note 3 but on occasions this phone would randomly reboot itself. The problem was so random I tried everything I could think of including hard reseting, downloading a fresh copy of the music files I play plus switching storage media. So here is my conclusion to the problem and now I'm aware of it,it never happens so I would like to share this with you. Firstly I downloaded a radio player app so I could continue listening to music and I have tried a couple and they work fine the phone has not rebooted at all, I should also point out that when using the phone in hand it never reboots. Using the radio app I noticed the phone remains warm not hot due to certain processes going on in the background. In summary the phone only reboots when it's cold and it's almost certainly the reason for my problem as now I leave the phone in my pocket when using mp3 player it's fine however this restricts bluetooth range. Now the weather is warming up I'm now able to leave the phone in a window again without problems. It seems as though the phone will run superbly even when it's warm/red hot in my hand but a little bit of cold it becomes unreliable. So my question is when the cold weather returns can I boost bluetooth so it makes the phone work harder as it seems as though using its internal mp3 player and bluetooth is effortless for the note 4? Big fan of the note series and I hope this can be fixed with an update but I've never had this problem with the other notes I've had.
Sorry for not quoting actual temperatures but I live in the uk if that helps.
Thanks Fred

Related

Galaxy Tab freezes with bluetooth accessories [SOLUTION]

Just wanted to throw this out here in case anybody else runs into this problem. I just purchased a bt keyboard, worked fine for a few days, then suddenly my tab started to freeze, even after rebooting. System panel would show full cpu usage, and it took minutes to simply scroll, but the time and charging indicator worked in real time. After some searching I found some troubles the tab had with bluetooth devices. To the point, I found that after opening pandora for the first time since I had the keyboard that the bt media setting was enabled, turned that off, rebooted, and its been at least 5 hours and haven't had a problem since, usually only took a few minutes to freeze after powering up. As a side note, I'm sure other apps/settings may cause the same problem.
Sent from the Tab
I use(d) bluetooth headset and my freezing problem was with any and all music players. I have Pandora installed, but is it only the setting in pandora that's the problem or all music players?
It could be any apps really. For me it was pandora, I'm using poweramp for my music and I know that has bt disabled. I would just check any media apps for bt settings.
From the Captivate
Thanks
I noticed that the 'Bluetooth' was the cause of my GT-P1000 freezing issues.
But I didn't know that some apss could also cause this!
I will try to uninstall Pandora and see if the BT issues has been resolved.
It's annoying coz I often turn the BT ON coz I used it as my primary phone number
So since you changed the BT setting in Pandora, have you had any freezing issue at all? My device started freezing like mad and I couldn't for the life of me figure out what it was. I first deleted unnecessary apps, no effect. Then I formatted the memory, followed by a factory reset when the format didn't work. The problem persisted! Two constants in the equation are the presence of Pandora (which I did not realize uad a BT setting) and my Apple Bluetooth keyboard. I finally put two and two together that it had to do with my keyboard, so now I'm a bit wary of even pairing it again lest I smash my Tab against the desk in a fit of freeze induced anger.
So I am interested to know if yoir correction of the Pandora setting seems to be a permanemt resolution.
Notice the typos above? That's because I'm not using my Bluetooth keyboard. Haha
Sent from my GT-P1000 using XDA App
Helps alot, thanks.
Yep. Pandora. As soon as got my new Jawbone ICON Hero bt earpiece I decided to try it with my media players. with XiaaLive it was fine. Audio was nice and clear. Starting and stopping the app was smooth. However, when I tried Pandora, audio was fine and starting the app was fine. But every time I tried quieting the app my US T-Mo Galaxy Tab would get super slow. Everything was going in slow motion. Folders would take 20 to 30 seconds to open. Even pressing the Power button took about 15 seconds to show the "Shut Down" screen.
After a reboot, everything was fine again. And I left it alone until the next day when I tried it again. And sure enough. Upon quitting the Pandora app everything got really really slow again.
So, using Pandora and a BT device seems to be the issue.

PowerAmp problem - stops playback after screenoff

Hello!
I hope this forum isn't 100% dead...
I had to take my Kaiser out of my closet because my HD2's screen broke and I can't afford a replacement. I flashed Android to it and I was surprised, how fast does it work on so weak hardware. But my problem is that I installed few apps (Next browser, Heroes 2 port - nevermind it works unplayable, exDialer, ES file explorer, updated all apps already present in ROM...), and I'm using PowerAmp to listen for music. But it simply doesn't work properly. When I turn the screen off, after a few seconds, playback stops. Did anyone suffer the same issue as me? I'm using Scoot's CyanogenMod 6 rom.
Also, I have another problem. Every time I turn on the scree, it goes white for a moment, then it shows some garbage and in the end, it shows everything properly. But it takes a while until it finishes. Maybe there's a cure for it, too?

Android Auto Issues

Anyone else with this phone using Android Auto? I've been having issues with my Kenwood DDX9207S head unit where it sometimes doesn't initialize AA properly, is more often than not very laggy, etc. Sometimes it runs smoothly, as I would expect for a phone of this class with these specs, but it's getting pretty frustrating. I've tried clearing Android Auto's data/cache and uninstalling and reinstalling it, but nothing seems to help. I'm not sure if it's an AA issue, phone issue, or possibly the head unit (very doubtful, but the screen sometimes stays stuck on AA after disconnecting the phone). I can sometimes resolve the issue simply by unplugging and replugging the phone in, sometimes I have to kill all app processes, and sometimes I have to flat out reboot the phone.
EDIT:
Did some testing last night and this morning during my commute (I sit in a lot of traffic, don't worry) and found a possible culprit: Settings. I looked at the memory usage for apps, and without fail, everything was using very little memory except Settings, which was eating 100-300mbs. Killing the process instantly made AA responsive again, but within 5-10 minutes, I was seeing lag again, and Settings was building up memory usage. I'm going to perform a factory reset on the phone today to see if that alleviates the issue.
EDIT II:
After factory resetting the phone, I'm not seeing issues, SO FAR, with AA. The settings thing wasn't the right target. I still get high RAM numbers with it regardless, and I see the same thing on my Tab S2, so that's obviously not what was causing the issue. The difference *might* be that I disabled a lot of AT&T bloatware before, and in doing so might have messed something up. I'm leaving everything enabled right now, so we'll see how this goes. I only have one car ride under my belt so far, so it's not a very scientific comparison.
EDIT III:
Ran into the exact same issues earlier this afternoon. Plugged the phone in, got the "Accept" screen on my head unit, and then blank. I looked at my phone and realized that AA didn't actually launch, so I unplugged it and plugged it back in. It launched that time, but the lag was there. I can take up to 10 seconds for AA to register a touch, and Maps freezes up constantly for 10 seconds or so before trying to catch up (it usually doesn't catch all the way up before it freezes again). This makes AA more or less unusable for me. I can't find anyone else out there that has had these issues with AA and this phone, so I'm unsure of what the issue actually is. The only difference between last night and today is that last night I was listening to podcasts through Pocket Casts, and today I used Audible. I'll do a bit more testing with/without Audible to see if that's the culprit; I know AA support is relatively new on Audible (though it was in the beta for a while). Again, I haven't seen anyone complain of poor AA performance while using Audible, so I don't know if that's the issue. I wish I had a Nexus to test this against to see if its the phone...
Having the same issue it does not connect all the time

Volume drops randomly using Google Music (Bluetooth / Headset)

Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
Try a factory reset. Ive had it fix many a strange bug before.
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
I've had the same problem, running N developer preview 1 listening with wired headphones. I've learned that I just kind of have to wait for it to pass, try force stopping play music, or restart the phone.
Are you streaming your music, or is it downloaded onto your device? I manually copy music onto my phone from my computer, and this is when I've got the issue, as I stream with Spotify fairly often and never have the problem. I've always thought it was just some bug reading all of these crazy 3rd party audio files in the storage.
Hasn't been much of a problem for me... Just jumped at the opportunity to share when I saw this thread. If it bothers you that much, try a full wipe of internal storage and reinstall everything. Cheers! Hope I helped.

Question Anyone use the watch LTE on its own for running? Frustrating...

First of all, I really like my galaxy watch 5 pro. I often take my LTE version when I go running, connected to my Galaxy buds live. There are certain issues I have, which drive me bananas:
When it passes a marker (for example, every mile), it breaks up the music, briefly. Usually only for the first one or two markers. And then it reappears later, sometimes. Definitely an intermittent issue. It's like, it pauses and tries to figure out what it is supposed to do: the watch is like 'Do I pause,? do I stop the music? Do I act like there's a major blast of Wi-Fi in the area news connection?' it's like it has a conflict going on inside it.
Secondly even when I've got it on do not disturb, if someone phones me or there are certain kinds of messages that go to my phone, they still forward!! The worst is if somebody calls me, it stops the music! And it's almost impossible to stop the call while running! And I can't restart the music without really fiddling around with the watch, and that is really difficult to do without losing your pace.
It's not a great running watch in my opinion. Samsung needs to fix some things here.
Am I the only one? Maybe it's my watch.
ekerbuddyeker said:
First of all, I really like my galaxy watch 5 pro. I often take my LTE version when I go running, connected to my Galaxy buds live. There are certain issues I have, which drive me bananas:
When it passes a marker (for example, every mile), it breaks up the music, briefly. Usually only for the first one or two markers. And then it reappears later, sometimes. Definitely an intermittent issue. It's like, it pauses and tries to figure out what it is supposed to do: the watch is like 'Do I pause,? do I stop the music? Do I act like there's a major blast of Wi-Fi in the area news connection?' it's like it has a conflict going on inside it.
Secondly even when I've got it on do not disturb, if someone phones me or there are certain kinds of messages that go to my phone, they still forward!! The worst is if somebody calls me, it stops the music! And it's almost impossible to stop the call while running! And I can't restart the music without really fiddling around with the watch, and that is really difficult to do without losing your pace.
It's not a great running watch in my opinion. Samsung needs to fix some things here.
Am I the only one? Maybe it's my watch.
Click to expand...
Click to collapse
A possible reason for the break in the music could be that you are switching between cell towers and there is possibly a gap in the signals, happens to me sometimes when driving down motorways. or maybe there is a setting somewhere to inform you when you reach these markers and its briefly trying to silently play another sound idk dont own the watch so cant really say what the problem is except for some general things it could be.
Secondly bugs bugs and more bugs, dislike them a lot myself lol
What fitness app are you using? I don't wear earbuds when running but Strava seems to work really well. A good fitness app will allow you to customize notifications. Maybe consider disabling wireless data when running.
It drives me bananas. I went on a run today. As it starts telling me my lap info, the music cuts out, the voice is a bit broken up, and then, when I'm in an area with trees, it must confuse the gps which makes the watch decide that I have 'lapped', and it starts giving me new lap times every 5 seconds!!! Makes it impossible to use with earbuds. MYne it is the combination of everything going on, and I admit it's a lot, data, voice ready, music to Bluetooth, gps, Samsung health app running etc... But they sell this as a WORKING solution, and it so often doesn't work properly (for me).
ekerbuddyeker said:
It drives me bananas. I went on a run today. As it starts telling me my lap info, the music cuts out, the voice is a bit broken up, and then, when I'm in an area with trees, it must confuse the gps which makes the watch decide that I have 'lapped', and it starts giving me new lap times every 5 seconds!!! Makes it impossible to use with earbuds. MYne it is the combination of everything going on, and I admit it's a lot, data, voice ready, music to Bluetooth, gps, Samsung health app running etc... But they sell this as a WORKING solution, and it so often doesn't work properly (for me).
Click to expand...
Click to collapse
I just went for a 2 mile walk while listening to earbuds through the watch and Samsung Health was monitoring it and it worked perfectly.
Ok, I may have solved the issue. Will be testing it soon. I switched from Samsung to Google text so speech engine.

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