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not sure if it's too early to ask this yet, but is there already a root method that doesn't trip knox or whatever thing that can void the warranty?
dn3g3l said:
not sure if it's too early to ask this yet, but is there already a root method that doesn't trip knox or whatever thing that can void the warranty?
Click to expand...
Click to collapse
Short answer, no.
We all know t mobile don't check for root so why bother yourself with this
g3 soon to be NOTE 4
its all these IBone converts that are flocking to this phone..
They're so used to Apple telling them what they can and can not do, that they dont yet know how to handle the freedom of Android/T-Mobile..
i'm just going to assume you're directing that at someone else. i've been using using android for quite some time. there was no knox when i rooted my phone before.
i don't buy insurance from tmobile so they won't be the one that's handling my warranty issues if something happens.
Like the OP, I refuse to waste money on Carrier insurance, and my previous phones did not have Knox. So it remains an important issue if you are relying on Samsung warranty. It's clear that existing root will trip Knox. My question is - what is the chance that there will be a root that does not trip knox in the future. Is it worth waiting or is knox considered to be bulletproof?
Edit: and no, I never owned an iPhone, and all my Androids have been rooted so far.
From what I read nobody has been able to break the Knox that Samsung share this knowledge with Google.
If the phone died and no fault of your own, Samsung will not take it back even if Knox is tripped?
Im not expert but I think that Samsung has to have a way to remove " tripped Knox flag " or any phone with hardware failure and Knox flag tripped would have no resale value if, for example, usb port is replaced.
Sent from my SGH-T889 using xda app-developers app
dn3g3l said:
not sure if it's too early to ask this yet, but is there already a root method that doesn't trip knox or whatever thing that can void the warranty?
Click to expand...
Click to collapse
it IS too early to ask; the phone has been out for a few days, so if you're paranoid about rooting because of tripping Knox, you'll have to just wait around and see, or develop an exploit and share it with the rest of the folks who feel they need it..
I've given back a Note 2 and a Note 3, KNOX wasn't out for Note 2 but it was rooted. Note 3 had a counter of like 12, as stated above, T-Mobile doesn't check.
BACARDILIMON said:
We all know t mobile don't check for root so why bother yourself with this
g3 soon to be NOTE 4
Click to expand...
Click to collapse
This couldn't be any more true. I've rooted every phone I've had with them that could be rooted and never once had them turn me down for an exchange or replacement unit. Hell I think I replaced my old one s maybe seven or eight times over the years I had it and I even stopped flashing it back to stock and just sent it back. Not like it's super hard for them to clean it all back up to stock.
I'm certain that when you return a phone to most vendors, they just throw it into the "defect" pile, and those phones either gets wiped and re-imaged, or they send them to some 3rd party who buys them cheap and does that on their own.
after spending many years as a director of sales for a consumer electronics company, I know how expensive it is to try and inspect/repair returns, so I cant imagine that Samsung/t mobile/att and who ever else even bothers to look at them.
If you think about the thousands of phones coming back as returns every day, handling them any more than absolutely necessary is a major losing proposition for these companies, and they only care about profit. When you return your rooted/knoxed/bricked phone, they NEVER repair it, you just get a new or rebuilt one sent out to you.
But hey, if you want to worry about tripping Knox or sending in a rooted phone, and that you will be in trouble/charged/punished for that, then you just go ahead and keep thinking that!:cyclops::cyclops:
By week 2 we should have about 8 of these threads. Should have at least 2 about triangle away and a few about screen saturated.
NOTE 4
BACARDILIMON said:
By week 2 we should have about 8 of these threads. Should have at least 2 about triangle away and a few about screen saturated.
NOTE 4
Click to expand...
Click to collapse
@BACARDILIMON it wont even take that long!
So if i root my phone and let's say that someday it messes up or gets broken and it tripped Knox and call off the warranty, what can I do so the tmobile guys don't see that my phone has been rooted and that Knox didn't get tripped?
lagunas11 said:
So if i root my phone and let's say that someday it messes up or gets broken and it tripped Knox and call off the warranty, what can I do so the tmobile guys don't see that my phone has been rooted and that Knox didn't get tripped?
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Click to collapse
They don't know what knox mean most of them not all. so if you decide to return your phone or jump just flash stock rom. N4 doesn't have knox anyways. Samsung took it down due a security issue. so you will be fine.
NICEGYPT said:
They don't know what knox mean most of them not all. so if you decide to return your phone or jump just flash stock rom. N4 doesn't have knox anyways. Samsung took it down due a security issue. so you will be fine.
Click to expand...
Click to collapse
Well just went into download mode and it says KNOX WARRANTY VOID 0X0 I haven't rooted it but if they took it down then why is it sayin it has Knox?
lagunas11 said:
Well just went into download mode and it says KNOX WARRANTY VOID 0X0 I haven't rooted it but if they took it down then why is it sayin it has Knox?
Click to expand...
Click to collapse
knox app itself is not there. no one will know unless they boot into the bootloader. it's not going to effect anyways. knox is for samsung warranty. Tmobile care less. if the phone is in working condition and no damage so you good to go.
NICEGYPT said:
They don't know what knox mean most of them not all. so if you decide to return your phone or jump just flash stock rom. N4 doesn't have knox anyways. Samsung took it down due a security issue. so you will be fine.
Click to expand...
Click to collapse
Well...I flashed my note 3 back to stock and tried to warranty it. I even tricked the status to say that it wasnt rooted, but they hooked it up to a machine. They could read it. So regardless, it says "custom" on their screen and i couldnt warranty it.
joeyscar said:
Well...I flashed my note 3 back to stock and tried to warranty it. I even tricked the status to say that it wasnt rooted, but they hooked it up to a machine. They could read it. So regardless, it says "custom" on their screen and i couldnt warranty it.
Click to expand...
Click to collapse
they never check mine. But let me ask you what kind of warranty you was asking for?
NICEGYPT said:
they never check mine. But let me ask you what kind of warranty you was asking for?
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Click to collapse
Something went really really wrong with mine. Everything worked but i could NOT get calls to work unless on wifi calling. I flashed many many roms, kernels, etc. Nothing seemed to work. So under my year factory warranty i tried to get a replacement. I went in, they hooked it up and then said PC LOAD LETTER...TURN AROUND...NO SOUP FOR YOU!!
So i ended up selling it as is for parts. Still got $365
joeyscar said:
Something went really really wrong with mine. Everything worked but i could NOT get calls to work unless on wifi calling. I flashed many many roms, kernels, etc. Nothing seemed to work. So under my year factory warranty i tried to get a replacement. I went in, they hooked it up and then said PC LOAD LETTER...TURN AROUND...NO SOUP FOR YOU!!
So i ended up selling it as is for parts. Still got $365
Click to expand...
Click to collapse
yeah you should kept it until your upgrade and they don't check. But for warranty they check it for sure. $365 is not bad at all.
you should have just taken it to a different store; I've NEVER seen one of those machines in any tmobile store I have been to
Me neither, didn't even know they existed lol
I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
btort1 said:
I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
Click to expand...
Click to collapse
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
You my friend are definitely a noob. You never ever admit anything. Never. And the proper fix would be for you to call tech support and tell them your phone rings once before voicemail and you wish for them to extend ring time before voicemail. That will fix your issue.
BAD ASS NOTE 4
Your Warranty Is Not Void ...I'm not sure the validity of this but it makes sense per the consumer protections on warranties.
monkeyass408 said:
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
Click to expand...
Click to collapse
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
btort1 said:
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
Click to expand...
Click to collapse
It is not but OK replace as you will.
BAD ASS NOTE 4
"told them I rooted it" Lmao. Come on man!
Need help to reroot tmobile note 4
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
Androiduser2015 said:
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
Click to expand...
Click to collapse
You asking in wrong thread. Go read the thread for rooting and walks you thru it.
BAD ASS NOTE 4
I had the same issue when I activated my note 4 with Tmo. Wasn't receiving calls or texts. Called customer service then they ended up creating a tech ticket. Because they couldn't solve it themselves, they told me give them 48hrs. And it'd fixed. After about 13hrs they had it fixed. So give them a call explain your issue DON'T AND NEVER MENTION ROOT. Be persistent don't hang up until you have an answer. And they'll fix it..
Good luck:highfive:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
windstrings said:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
Click to expand...
Click to collapse
Your analogy is fatally flawed. I mean it shouldn't even have to be pointed out, it's that flawed. Flawed isn't even the right term.. Asinine? Eh, it's not even worth brainstorming for the proper term.
@telling them you are rooted lmao
I have never called anyone a noob on here before but you sir, is a noob.
And I say this with the most lovable respect. Lol
NEVER...EVER say you are rooted! Do not mutter the word "r" even if you were only rooted for 1 second!
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
Click to expand...
Click to collapse
Yeah they replaced mine =)
JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
Click to expand...
Click to collapse
The only way that happens is if you use the mytmobile app. Which is still your fault. We all know it sends back info to them about root status.
BAD ASS NOTE 4
Sends back more than that... WAY more
Sent from my SM-N910T using XDA Free mobile app
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
RiverCity.45 said:
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
Click to expand...
Click to collapse
That is the expected response
Sent from my SM-N910T using XDA Free mobile app
So I went out and exchanged my iPhone 6+ for a Galaxy S6 with T-Mobile, and I rooted it using the PingPong Root as to not trip KNOX. So tonight I wanted to flash TWRP and though the hell with KNOX, I do what I want. So I used flashify and installed TWRP through the app and everything went smoothly, and even flashed a custom kernel. Then I thought, heh wonder if KNOX tripped, went in to download mode and to my surprise, my KNOX was tripped but not with 0x0001 but with 0x0208! I googled it and never saw anyone else post anything about it, so I thought I would post and ask, did I screw something up?
EDIT: will add pictures in the morning when I can grab my girlfriends phone
JuggernautJakey said:
So I went out and exchanged my iPhone 6+ for a Galaxy S6 with T-Mobile, and I rooted it using the PingPong Root as to not trip KNOX. So tonight I wanted to flash TWRP and though the hell with KNOX, I do what I want. So I used flashify and installed TWRP through the app and everything went smoothly, and even flashed a custom kernel. Then I thought, heh wonder if KNOX tripped, went in to download mode and to my surprise, my KNOX was tripped but not with 0x0001 but with 0x0208! I googled it and never saw anyone else post anything about it, so I thought I would post and ask, did I screw something up?
EDIT: will add pictures in the morning when I can grab my girlfriends phone
Click to expand...
Click to collapse
Mine shows 0x0500!!!!! LOL!
roger1955
T-Mobile SM-G920T
32GB Black Sapphire
JuggernautJakey said:
So I went out and exchanged my iPhone 6+ for a Galaxy S6 with T-Mobile, and I rooted it using the PingPong Root as to not trip KNOX. So tonight I wanted to flash TWRP and though the hell with KNOX, I do what I want. So I used flashify and installed TWRP through the app and everything went smoothly, and even flashed a custom kernel. Then I thought, heh wonder if KNOX tripped, went in to download mode and to my surprise, my KNOX was tripped but not with 0x0001 but with 0x0208! I googled it and never saw anyone else post anything about it, so I thought I would post and ask, did I screw something up?
Click to expand...
Click to collapse
You were ok until you flashed TWRP and custom kernel, which tripped Knox. No real harm done, but you can't take it back to T-Mobile and ask for another one. They will laugh you out the door :laugh:
So now that you are full fledged modder, you might as well flash a debloated rom and have fun with it. Who knows . . . maybe @mikeyinid will bring Xposed to us, if some folks aren't blowing smoke up our asses.
If I understand it correctly knox warranty doubles as a flash counter. So if you flash a kernel it should be 0x0001 then if you flash 207 more times it would be 0x0208. I'm assuming knox glitched out on a flash or for what ever reason something insecure was flashed 208 times. Perhaps it's a malicious app with root access doing stuff knox dislikes?
T-Mobile does not care if you return the phone with a tripped Knox flag and here's why: even if you return or exchange an untouched phone in immaculate condition that phone is not put back for sale. It's sent back to the manufacturer where it gets reflashed and brought back to factory like state.
As a precaution, I always return phones on the activation screen. Why: so the rep doesn't have to factory reset so there's no need for him to see the boot up screen or recovery.
That being said I wouldn't push my luck and return a Samsung phone running CM.
laureanop said:
T-Mobile does not care if you return the phone with a tripped Knox flag and here's why: even if you return or exchange an untouched phone in immaculate condition that phone is not put back for sale. It's sent back to the manufacturer where it gets reflashed and brought back to factory like state. As a precaution, I always return phones on the activation screen. Why: so the rep doesn't have to factory reset so there's no need for him to see the boot up screen or recovery. That being said I wouldn't push my luck and return a Samsung phone running CM.
Click to expand...
Click to collapse
I realize T-Mobile returns phones to OEMs before reselling them as refurbished. But T-Mobile does not have to warranty a phone that has been modified from original state (eg, rooted, Knox tripped, etc). Whether or not they will exchange a modded device depends on the rep you talk to. The other day, I called a local T-Mobile store and asked the MOD whether they would exchange a phone that is rooted or Knox tripped, and he made it very clear they would not. So you are taking your chances returning such a device. It is always best to restore a device to stock before returning it.
sublimaze said:
I realize T-Mobile returns phones to OEMs before reselling them as refurbished. But T-Mobile does not have to warranty a phone that has been modified from original state (eg, rooted, Knox tripped, etc). Whether or not they will exchange a modded device depends on the rep you talk to. The other day, I called a local T-Mobile store and asked the MOD whether they would exchange a phone that is rooted or Knox tripped, and he made it very clear they would not. So you are taking your chances returning such a device. It is always best to restore a device to stock before returning it.
Click to expand...
Click to collapse
Correct. I guess the only good thing is that they do not care, or even check, if the phone is modded when JUMPing lol I have JUMPed every single time with a custom rom and recovery installed lol
sublimaze said:
I realize T-Mobile returns phones to OEMs before reselling them as refurbished. But T-Mobile does not have to warranty a phone that has been modified from original state (eg, rooted, Knox tripped, etc). Whether or not they will exchange a modded device depends on the rep you talk to. The other day, I called a local T-Mobile store and asked the MOD whether they would exchange a phone that is rooted or Knox tripped, and he made it very clear they would not. So you are taking your chances returning such a device. It is always best to restore a device to stock before returning it.
Click to expand...
Click to collapse
This is why you don't ask them personally. If you call customer service over the phone, it's completely different. They'll do basically anything to keep the customer.
guaneet said:
This is why you don't ask them personally. If you call customer service over the phone, it's completely different. They'll do basically anything to keep the customer.
Click to expand...
Click to collapse
If I wanted to return a modded phone, I certainly would not call ahead to see if they'd take it. I have no intention of returning mine. The only reason I called was because it came up in another thread, and I had nothing better to do at the time besides make a call to the nearest T-Mobile. My point is, you never really know if a store will take it back. People should not make blanket statements assuring others they can return modded phones, because it depends on the rep you deal with. If the rep is in a good mood and feeling generous, your chances are pretty good. But if the rep wants to be a douchbag, they have a right to refuse a modded phone. I agree most reps will do anything to keep a customer, but you are still rolling the dice when you try to return a modded phone.
sublimaze said:
If I wanted to return a modded phone, I certainly would not call ahead to see if they'd take it. I have no intention of returning mine. The only reason I called was because it came up in another thread, and I had nothing better to do at the time besides make a call to the nearest T-Mobile. My point is, you never really know if a store will take it back. People should not make blanket statements assuring others they can return modded phones, because it depends on the rep you deal with. If the rep is in a good mood and feeling generous, your chances are pretty good. But if the rep wants to be a douchbag, they have a right to refuse a modded phone. I agree most reps will do anything to keep a customer, but you are still rolling the dice when you try to return a modded phone.
Click to expand...
Click to collapse
No I mean call the official service on their website not the store lol
And don't mention any mods. Just restore to stock. I've done it before. They'll take it if you ship it out to their base
Hi,
I bought my note 8 directly from Sammy and was wondering if rooting will effect my plan.
My plan is a little over 30 pounds a month and after two years the phone becomes mine but after one year I can return this phone and get a note 9 but I am not sure if I still can swap this note 8 for a note 9 after I break Knox and root it.
Does anyone know if I can root and not get in trouble when swapping phones ?
Zionator said:
Hi,
I bought my note 8 directly from Sammy and was wondering if rooting will effect my plan.
My plan is a little over 30 pounds a month and after two years the phone becomes mine but after one year I can return this phone and get a note 9 but I am not sure if I still can swap this note 8 for a note 9 after I break Knox and root it.
Does anyone know if I can root and not get in trouble when swapping phones ?
Click to expand...
Click to collapse
Good question, I'm on the Samsung upgrade plan also but in USA.
Sent from my SM-N950U using Tapatalk
Bump.
Ease of someone knows how this works then please let us know.
If you have to specifically pay through samsung pay then you cant root as samsung pay will no longer work
I am not talking about Samsung pay the app.
I am talking about the phone.
Bump! Rooting phone will not affect upgrade plan... Just un-root it before change it with ur service provider... or re-install stock rom before swap. Selling phone on the other hand wouldn't be fair to those who using Samsung Pay or other NFC payed options... But that is not the issue for ur quest..., just saying...
Jess no one understands what I am trying to say ?
I bought the phone from Samsung and have to pay them around 30 pounds a month.
This phone did not come from a service provider...
Just flashing stock ain't gonna fool Samsung when the phone is returned as there is something called Knox.
But forget my question as I already rooted and flashed custom Rom.
Zionator said:
Jess no one understands what I am trying to say ?
I bought the phone from Samsung and have to pay them around 30 pounds a month.
This phone did not come from a service provider...
Just flashing stock ain't gonna fool Samsung when the phone is returned as there is something called Knox.
But forget my question as I already rooted and flashed custom Rom.
Click to expand...
Click to collapse
I didn't see anything in the ToS about rooting, mostly about damage, maybe it does come under damage though as Knox is an e-Fuse that's destroyed upon flashing custom recovery..
However I don't think they care that much as it's a simple fix for them. I guess no one knows for sure though unless they've done it themselves. maybe ask on the S8 forum incase someone who had the S8 on the upgrade program rooted & then upgraded to Note 8. (if you still would like to know)
My verdict is I don't think it matters... However I've not flashed mine :laugh:
Mr.Ash.Man said:
I didn't see anything in the ToS about rooting, mostly about damage, maybe it does come under damage though as Knox is an e-Fuse that's destroyed upon flashing custom recovery..
However I don't think they care that much as it's a simple fix for them. I guess no one knows for sure though unless they've done it themselves. maybe ask on the S8 forum incase someone who had the S8 on the upgrade program rooted & then upgraded to Note 8. (if you still would like to know)
My verdict is I don't think it matters... However I've not flashed mine :laugh:
Click to expand...
Click to collapse
Ha u understood me :laugh:
Thanks for the reply.