Hi All,
Need help. I installed the ICS ROM upgrade using the RUU from HTC dev on my wife's Incredible S and while the install process seemed to go well, when the phone booted up, the touchscreen and screen buttons were completely unresponsive (not laggy, it is completely frozen).
I have tried a factory reset from the hboot menu. The result is the same; the phone gets to the android home screen and connects to the cell network, but no touch screen or screen buttons working.
To make matters worse, it no longer connects to the PC via USB. The PC sees a device; calls it an "Android 1.0", but I can't interact with it. I have tried to force update the correct drivers, but no luck. HTC sync says there is no device connected; have uninstalled and reinstalled it several times. Have also tried a second computer.
I also tried to reinstall the ICS ROM from an SD card using fastboot with the PG32IMG.zip file. Again the install process seemed to go smoothly, but at the end no touchscreen.
I was going to try the stock gingerbread ROM using the SD card fastboot, but from what I've read, going backwards is not an option.
Both the cell provider (Virgin Canada) and HTC customer support were not able to help. The phone is past warranty and they want us to send it in for repairs.
Device is currently showing:
Locked
vivo pvt ship s-on rl
Hboot-2.03.0000
Radio-3831.19.00.19_M
emmc-boot
I've done a bunch of searching, but haven't been able to find anything quite like this. Any help would be greatly appreciated.
t2795 said:
Hi All,
Need help. I installed the ICS ROM upgrade using the RUU from HTC dev on my wife's Incredible S and while the install process seemed to go well, when the phone booted up, the touchscreen and screen buttons were completely unresponsive (not laggy, it is completely frozen).
I have tried a factory reset from the hboot menu. The result is the same; the phone gets to the android home screen and connects to the cell network, but no touch screen or screen buttons working.
To make matters worse, it no longer connects to the PC via USB. The PC sees a device; calls it an "Android 1.0", but I can't interact with it. I have tried to force update the correct drivers, but no luck. HTC sync says there is no device connected; have uninstalled and reinstalled it several times. Have also tried a second computer.
I also tried to reinstall the ICS ROM from an SD card using fastboot with the PG32IMG.zip file. Again the install process seemed to go smoothly, but at the end no touchscreen.
I was going to try the stock gingerbread ROM using the SD card fastboot, but from what I've read, going backwards is not an option.
Both the cell provider (Virgin Canada) and HTC customer support were not able to help. The phone is past warranty and they want us to send it in for repairs.
Device is currently showing:
Locked
vivo pvt ship s-on rl
Hboot-2.03.0000
Radio-3831.19.00.19_M
emmc-boot
I've done a bunch of searching, but haven't been able to find anything quite like this. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Can you provide a link to this RUU or the complete filename?
t2795 said:
Hi All,
Need help. I installed the ICS ROM upgrade using the RUU from HTC dev on my wife's Incredible S and while the install process seemed to go well, when the phone booted up, the touchscreen and screen buttons were completely unresponsive (not laggy, it is completely frozen).
I have tried a factory reset from the hboot menu. The result is the same; the phone gets to the android home screen and connects to the cell network, but no touch screen or screen buttons working.
To make matters worse, it no longer connects to the PC via USB. The PC sees a device; calls it an "Android 1.0", but I can't interact with it. I have tried to force update the correct drivers, but no luck. HTC sync says there is no device connected; have uninstalled and reinstalled it several times. Have also tried a second computer.
I also tried to reinstall the ICS ROM from an SD card using fastboot with the PG32IMG.zip file. Again the install process seemed to go smoothly, but at the end no touchscreen.
I was going to try the stock gingerbread ROM using the SD card fastboot, but from what I've read, going backwards is not an option.
Both the cell provider (Virgin Canada) and HTC customer support were not able to help. The phone is past warranty and they want us to send it in for repairs.
Device is currently showing:
Locked
vivo pvt ship s-on rl
Hboot-2.03.0000
Radio-3831.19.00.19_M
emmc-boot
I've done a bunch of searching, but haven't been able to find anything quite like this. Any help would be greatly appreciated.
Click to expand...
Click to collapse
it should be fine to run a gingerbread ruu. just dont go any earlier or you will have a paperweight!
Nonverbose said:
Can you provide a link to this RUU or the complete filename?
Click to expand...
Click to collapse
The filename was:
RUU_VIVO_ICS_35_S_HTC_WWE_4.14.405.2_Radio_20.76.30.0835U_3831.19.00.19_M_release_281519_signed.exe
I also tried the Gingerbread ROM via SD card, but it gave me an error saying it was an older version.
t2795 said:
The filename was:
RUU_VIVO_ICS_35_S_HTC_WWE_4.14.405.2_Radio_20.76.30.0835U_3831.19.00.19_M_release_281519_signed.exe
I also tried the Gingerbread ROM via SD card, but it gave me an error saying it was an older version.
Click to expand...
Click to collapse
You won't be able to run GB ruu without hboot downgrade, but that will require bootloader unlocking via htcdev site.
nlooooo said:
You won't be able to run GB ruu without hboot downgrade, but that will require bootloader unlocking via htcdev site.
Click to expand...
Click to collapse
Yes, but the problem in doing that is that I cannot get a useful connection to the PC. The bootloader unlocking method on the htcdev site seems to require a PC connection.
Try uninstalling HTC Sync and installing drivers provided on revolutionary installation instructions page.
With no connection to pc you will find it very difficult, if not impossible to rectify. is it a problem with your phone micro USB or your pc USB. I faced the same issue and found it was my micro connection (which also led to charging issues) got it replaced at phone repair shop cost me $80 au. Now everything works great.
Sent from my Incredible S using xda app-developers app
t2795 said:
The filename was:
RUU_VIVO_ICS_35_S_HTC_WWE_4.14.405.2_Radio_20.76.30.0835U_3831.19.00.19_M_release_281519_signed.exe
I also tried the Gingerbread ROM via SD card, but it gave me an error saying it was an older version.
Click to expand...
Click to collapse
You might have more luck with the Canadian variant. Run the ruu utility until it gets to the first screen, the phone doesn't need to be connected at this point. Open start menu on pc and type %temp% in the run/search bar. A temp window should appear. In this window search for rom.zip and copy the file to your desktop.
Rename rom.zip to PG32IMG.zip, place it on the root of your sdcard somehow (another phone or sdcard reader) insert back in phone and start phone into hboot (power + vol down) phone will scan and find the file and prompt install, accept and wait. After installation check your touchscreen and let us know how it went.
if this doesn't fix it, I think you might be looking at a hardware fault.
facing similar issue, just want to ask anyone having issue with ICS/JB, no matter what rom i flash, its still nt smooth
Hey guys,
Long story short.
I have a htc one m7 tmobile version
Flashed Kitkat with S-on (really stupid)
phone rooted
bootloader unlocked
S-On
Now softbricked, can't get into recovery, is able to get in bootloader, phone keeps rebooting.
Tried factory reset, no success
tried adb/fastboot, my pc wasn't able to detect the phone, no device listed
tried all in one flash tool, trying to reflash recovery, no success either cuz phone not found
when usb was plugged in, 'fastboot usb' shows up on phone's screen, but no real communication established. Windows' notification bar shows htc phone unplugged even though it's plugged in.
I guess usb debugging is off, but i don't know how to enable it
anyone had similar problem, any help will be appreciated
any NYC member here, i'm willing to pay 50 bucks for fixing this, sorry i'm poor, that's all i can afford T_T
Thanks in advance!!
The Whole Story:
So yesterday I successfully upgraded my HTC One M7 to Lollipop for the first time. I was very excited because the UI is awesome. However, my cellular service didn't work. I read that this is because the firmware was out of date.
In trying to update said firmware, somehow I wiped the internal storage of my device (I know...) including my backup. But that doesn't really matter that much... because while using the HTC One Toolkit I also managed to idiotically turn S-ON! So I can't get into recovery anyway...
So I've been trying to get S-Off with firewater because if I can just get into recovery I can install an older backup I have from last year and then get a new ROM and try this circus all over again in a few weeks when my brain is hopefully not dumb. And that is where I've run into trouble with adb.
In the adb console I can see my phone's serial but it always is listed as offline. In fastboot, however, it is listed fine. I have tried so so many things, but at this point I'll try and re-try anything all over again just to get this to work.
Honestly, I'm surprised this thing isn't brIcked by now with all the f--k ups I've had in the past two days.
TL; DR: I royally messed up and accidentally turned S-On. Not sure if it is related, but now adb lists my HTC as offline while fastboot seems to recognize it fine. I can also access all my files on the phone from Windows.
One thing that (I think) is an important detail is that I cannot seem to get the RSA prompt to appear when I plug my phone into Windows with debugging mode on. I have never used this computer with this phone before, so I know it isn't saved or anything (maybe it's worth clearing the RSA keys anyway?).
What I've tried so far:
-Downloaded latest drivers from HTC (2.0.7.29 from 3/3/15)
-Installed Android Studio and updated Google USB Drivers and Platform Tools
-Rebooted Computer and Phone Multiple times
-Unplugged and re plugged USB cord
-Unchecked and rechecked USB debugging
Please...Please, I desperately need people who are better at this than I am.
Youngtusk said:
The Whole Story:
So yesterday I successfully upgraded my HTC One M7 to Lollipop for the first time. I was very excited because the UI is awesome. However, my cellular service didn't work. I read that this is because the firmware was out of date.
In trying to update said firmware, somehow I wiped the internal storage of my device (I know...) including my backup. But that doesn't really matter that much... because while using the HTC One Toolkit I also managed to idiotically turn S-ON! So I can't get into recovery anyway...
So I've been trying to get S-Off with firewater because if I can just get into recovery I can install an older backup I have from last year and then get a new ROM and try this circus all over again in a few weeks when my brain is hopefully not dumb. And that is where I've run into trouble with adb.
In the adb console I can see my phone's serial but it always is listed as offline. In fastboot, however, it is listed fine. I have tried so so many things, but at this point I'll try and re-try anything all over again just to get this to work.
Honestly, I'm surprised this thing isn't brIcked by now with all the f--k ups I've had in the past two days.
TL; DR: I royally messed up and accidentally turned S-On. Not sure if it is related, but now adb lists my HTC as offline while fastboot seems to recognize it fine. I can also access all my files on the phone from Windows.
One thing that (I think) is an important detail is that I cannot seem to get the RSA prompt to appear when I plug my phone into Windows with debugging mode on. I have never used this computer with this phone before, so I know it isn't saved or anything (maybe it's worth clearing the RSA keys anyway?).
What I've tried so far:
-Downloaded latest drivers from HTC (2.0.7.29 from 3/3/15)
-Installed Android Studio and updated Google USB Drivers and Platform Tools
-Rebooted Computer and Phone Multiple times
-Unplugged and re plugged USB cord
-Unchecked and rechecked USB debugging
Please...Please, I desperately need people who are better at this than I am.
Click to expand...
Click to collapse
maybe flashing the boot.img and stock recovery of the firmware you are into will help you!
eyeyousee said:
maybe flashing the boot.img and stock recovery of the firmware you are into will help you!
Click to expand...
Click to collapse
Thanks for the tip. Does flashing a boot.img and stock recovery require adb? Currently, that is where my main setback is.
If it doesn't require adb, can you point me into the direction of the right keywords to Google to find out how to do that?
Thanks for doing this. I have run into this tricky situation. I will provide some background info:
I have Cyanogenmod 11 on my HTC One m7 (AT&T) by unlocking the bootloader. This morning I wanted to revert back to HTC Sense. I accidentally did a wipe on my phone and now it is stuck on the bootloader screen. In addition to this, my phone is not being detected by my PC/laptop/laptop 2 even after installing the drivers on these laptops/PC.
I have attached few images of my current HTC one m7 screen. No matter what option I select I end up on the same screen and in the same state.
I am requesting your help to restore my device to normal.
Thank you to all the experts out there!
imgur.com/mGFmW0v (wont let me post outside links)
imgur.com/t66qUXS
kalyan9002 said:
Thanks for doing this. I have run into this tricky situation. I will provide some background info:
I have Cyanogenmod 11 on my HTC One m7 (AT&T) by unlocking the bootloader. This morning I wanted to revert back to HTC Sense. I accidentally did a wipe on my phone and now it is stuck on the bootloader screen. In addition to this, my phone is not being detected by my PC/laptop/laptop 2 even after installing the drivers on these laptops/PC.
I have attached few images of my current HTC one m7 screen. No matter what option I select I end up on the same screen and in the same state.
I am requesting your help to restore my device to normal.
Thank you to all the experts out there!
imgur.com/mGFmW0v (wont let me post outside links)
imgur.com/t66qUXS
Click to expand...
Click to collapse
If you were using a custom rom and custom recovery why is your bootloader relocked? You can't boot custom software with a relocked bootloader.
If you took the picture while your phone was connected to your computer then there is something really wrong. FASTBOOT AC should only be displayed when the phone is ocnnected to a wall charger. When connected to your computer, its should say FASTBOOT USB. This could be caused by using a bad usb cable or maybe your phone/computer usb port is messed up.
Once your connectivity issue is solve you could flash this RUU to bring back your phone to stock.
https://www.androidfilehost.com/?fid=95916177934536694
kalyan9002 said:
Thanks for doing this. I have run into this tricky situation. I will provide some background info:
I have Cyanogenmod 11 on my HTC One m7 (AT&T) by unlocking the bootloader. This morning I wanted to revert back to HTC Sense. I accidentally did a wipe on my phone and now it is stuck on the bootloader screen. In addition to this, my phone is not being detected by my PC/laptop/laptop 2 even after installing the drivers on these laptops/PC.
I have attached few images of my current HTC one m7 screen. No matter what option I select I end up on the same screen and in the same state.
I am requesting your help to restore my device to normal.
Thank you to all the experts out there!
imgur.com/mGFmW0v (wont let me post outside links)
imgur.com/t66qUXS
Click to expand...
Click to collapse
I had the exact same issue. I relocked my bootloader on my laptop trying to go back to stock.My laptop ended up dying so I hopped onto my gaming rig and ran fastboot. My computer wasn't recognizing my phone in fastboot and I couldnt boot into CyanogenMod. I spent hours doing research and trying to fix it. I was ready to switch back to my old iPhone because my HTC wasn't working. Before doing that though I decided to try connecting my phone to my laptop again and see if it was a software issue. It worked perfectly and I unlocked my bootloader again so I could go back to my custom OS because I didn't want to deal with a bunch of that other crap to get back to stock. My point is you should try to use a different computer or usb cable if you can.
I bought an unlocked htc one m7 that workd with my carrier.
I then go home to find out the google play store wont open no matter the steps i tried to get it to work.
Clearing the cache, restarting ect. Accessing android file transfer. Nothing worked.
I called htc and they told me to call google. google told me to do a hard reset. When i did that. i went into twrp mode, which is when i realized the phone was rooted. I then did a complete whipe of absolutely everything. Wrong move on my part.
I should have done factory reset within the normal bootloader screen itself. However i did, and i deleted the OS accidentally and the phone doent say its rooted anymore. When i do a restart twrp asks me if i want to root my phone as it is not rooted and i think teh SuperSU has been removed as well. However, on the normal bootloader options screen from holding teh power button and the volume down button it still says unlocked and tampered on the top.
Anyways, my question is. I am trying to either flash a stock jelly bean rom (my preferred software) onto the phone, or just lock teh bootloader and flash the RUU.
My phone connects to my pc and says fastboot usb. My computer doesnt recognize it through htc sync manager ect. But it says that.
What do i need to use ADB sideload on my mac?
Do i have to install ADP and SDK tools on my mac? How do i use teh terminal commands, what is the process?
Should i just relock the bootloader adn install the RUU?
Can i instal a previous verson such as the 4.3 jellybean original software for the htc one m7 through a stock RUU?
Will installing the RUU give me the latest version of OS for the m7? Cause i want jellybean.
Please answer each of these questions with as much info as you are willing to give. That would be greatly appreciated.
Will post pictures if requested as i have another htc one m7 i can take pictures with, i am first time posting so not sure how.