Why won't my screen shut off - T-Mobile Samsung Galaxy S6

I've googled and looked all over for a fix but I can't seem to find a solution. My S6 screen won't shut off after 30 seconds of inactivity. If I get a text message or my battery reaches 100% overnight, my screen will stay until I turn it off myself.
Also, while I'm here, I'm experiencing call issues too. Sometimes when calling or receiving calls, it connects but neither side can hear anything. I have to hang up and call again. Is there a call bug?
Any solution?

Try a factory reset. If that doesn't work, the phone might be defective.

mikaeldalc said:
I've googled and looked all over for a fix but I can't seem to find a solution. My S6 screen won't shut off after 30 seconds of inactivity. If I get a text message or my battery reaches 100% overnight, my screen will stay until I turn it off myself.
Also, while I'm here, I'm experiencing call issues too. Sometimes when calling or receiving calls, it connects but neither side can hear anything. I have to hang up and call again. Is there a call bug?
Any solution?
Click to expand...
Click to collapse
You checked your display settings correct? I have yet to have any call problems but I disabled volte so that might be why. When in doubt do a factory reset and if that doesn't work odin.

I always notice my screen will not turn off when it should. I use wireless charging btw.

Billyvnilly said:
I always notice my screen will not turn off when it should. I use wireless charging btw.
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Click to collapse
If this is a legitimate problem and not a settings thing you guys have defective phones and should have swapped them out in your 14 day return period. What is described here should never happen unless the settings are set that way.

Related

TyTN II waking randomly

Hey everyone
Has anyone else noticed that their TyTN II wakes from standby when switching between GPRS and 3G. At least I think this is why mine appears to wake up randomly! It will be sat on my desk in standby mode and then the screen will switch on and the signal strength bars will move.
I've checked to make sure nothing is running in the background and performed a soft reboot.
Any ideas?
Hi
The Kaiser does turn on at least once every hour (some house keeping tasks), and will turn on if the mobile signal is lost. However these on's are in unattended mode which means the device appears off to the owner so the screen will not come on.
If you have some software that likes to do work or updates the today page for example, that software may be detecting the device has turned on and in order to get your attention or just through bad programming, issues a power announcement to say turn on proper, hence the display lights up!
Regards
Phil
Thanks for the info, I'll have a look what I have on there and try and isolate what is causing the power ups.
Cheers for the help.
If you have sprite backup installed with the auto backup on low power option that causes occasional power ups to enable the power check.
I may have solved this issue. After uninstalling enAlarm the phone, no longer appears to be waking. I'm still monitoring it though
i have the same problem when im signed on to AIM. Once i sign off it stops waking up, but if its on it'll wake up every 5 minutes or so, and it is in fact annoying. Havent found out the solution for it yet so i just dont really use it that often
nando223 said:
i have the same problem when im signed on to AIM. Once i sign off it stops waking up, but if its on it'll wake up every 5 minutes or so, and it is in fact annoying. Havent found out the solution for it yet so i just dont really use it that often
Click to expand...
Click to collapse
it's when a friend log's in or out of AIM.. it's a paint, rediculious and ATT refuses to get rid of OZ messanger and use a real one.
here's the kicker. it supposed to use TEXT , but when a friend logs in or out, the message is sent to your phone, and then DATA brings up the list..
STUPID and ignorant of ATT but,. big companies do what they want!
I have been having the same problem as well. I just installed this DeviceLock program:
http://forum.xda-developers.com/showthread.php?t=305402
If you enable the "Lock on Wake" option, the device will be locked when it wakes up, so the backlight stays off and you won't call anyone by accidentally hitting buttons.
Also, I ran across this related thread you might want to check out (basically talking about the same thing, but for the Tilt):
http://forum.xda-developers.com/showthread.php?t=335433

Backlight turns on randomly

Does anyone else have this happening my screen will randomly turn on after i press the button on the top to turn it off? it is very annoying at night it makes me think i have an incoming call or text message and being that Im on call 24x7 sometimes have to check it everytime it happenes which is about ever 10 to 15 minutes????
I searched on here already and couldnt find anything?????
any help?????
yes, that's probably normal behaviour, since the SCREENN-OFF button also works as SCREEN-ON button, whatever necessary...
but my screen doesn't turn on randomly...
my tip: just put your device in a thick wool sock and put it face down on your desk ;-)...
another possibility is, that if you charge it over night and the plug isn't fitting right then the screen may turn off because it constantly thinks it's plugged in and out...
Best Luck and nice dreams
Regards
not only when plugged in
actually it doesnt only happen when the phone is plugged in it happenes all the time
brianb1998 said:
actually it doesnt only happen when the phone is plugged in it happenes all the time
Click to expand...
Click to collapse
mine does it too upon occasion. i think it has to do woth background processes running, or your phone is roaming for alternative towers.
mine does it too. I have the Sprint CDMA version. Someone on a different forum thought it might be the phone looking for a signal. But no one was really sure. Haven't been able to find much useful info on it anywhere.
it's switching towers...my Mogul did it too.
is there any way to make it stop
In some of the aboce cases it can be that someone is trying to make a video call to you while Phone skin is disabled.
I also have this problem. My screen will turn on from time to time without any obvious reason. It's especially annoying at night... I have my phone in a cradle on my nightstand, so when the screen comes on the whole room lights up! I've resorted to keeping a shirt over it at night.
I tried setting the phone to 100% roaming since my Sprint signal is low in my apartment and I read somewhere that the phone will turn on when it switches towers/service, but alas it did not help me.
ANY IDEAS FOR A FIX?

Can can I prevent my screen from waking up?

It wakes up everytime I get a text message and sometimes seems to wake up for no reason. This didn't always happen but I can't find and option to disable this.
Anyone know what I can do about it?
i dont think so it might be better to leave it alone.
Pinesal said:
It wakes up everytime I get a text message and sometimes seems to wake up for no reason. This didn't always happen but I can't find and option to disable this.
Anyone know what I can do about it?
Click to expand...
Click to collapse
On my phone, every time I receive a text message, the buttons light up for about half a second then starts to vibrate and play the ringtone. It's been doing that since the whole CnD thing and I've just ignored it since it didn't seem to be causing any issues.
You could go into the SMS app and shut off notifications from there. Might make a nice, powersaving script.
I don't know why the phone powers up without a notification. I have found I can't turn on my Wifi when I turn on Background data and it's been off for quite a while (still have autosync off). My data connection is showing heavy useage. The big G is watching us all. It makes me wonder if something is coming in to your phone from somewhere to wake it.
If it's killing you, you could try living without apps for a day you suspect might be doing it, or just schedule a kill at intervals if you can't uninstall it.
You could go into settings and change the screen timeout to 15 Sec so if it does come on, it wont stay on long..

Screen won't stay off, keeps waking up

This has has happened to me 3 times so far while I am plugged in charging overnight. I'll wake up to see that my screen is on. If I hit the power button it will shut off, and then come back on in a second or two. Even if I flip it upside down so the screen is down, I can still see that the screen is still coming on. The only way for me to fix it is to reboot the phone. Anyone else experiencing this?
BlueWRXPride said:
This has has happened to me 3 times so far while I am plugged in charging overnight. I'll wake up to see that my screen is on. If I hit the power button it will shut off, and then come back on in a second or two. Even if I flip it upside down so the screen is down, I can still see that the screen is still coming on. The only way for me to fix it is to reboot the phone. Anyone else experiencing this?
Click to expand...
Click to collapse
what your probably referring too is active display. Which if you want off. I also have off is under the moto app
No, that's not it. I'm not talking about how it will come on every 3 seconds when you have a notification. I'm talking about turning fully back on so I can see my home screen.
BlueWRXPride said:
This has has happened to me 3 times so far while I am plugged in charging overnight. I'll wake up to see that my screen is on. If I hit the power button it will shut off, and then come back on in a second or two. Even if I flip it upside down so the screen is down, I can still see that the screen is still coming on. The only way for me to fix it is to reboot the phone. Anyone else experiencing this?
Click to expand...
Click to collapse
Is the stay awake setting checked under developer options? Only thing I can think of right now.
joshm.1219 said:
Is the stay awake setting checked under developer options? Only thing I can think of right now.
Click to expand...
Click to collapse
Nope, that isn't checked. And normally this isn't an issue, only a sporadic thing.
Happened to me again last night, woke up and noticed the screen staying on around 5am. I tried disabling the active display but it didn't stop the screen from coming back on after I shut it off. I did find that when I unplugged it from my charger, the screen stopped coming back on. Does this give anyone any clues?
BlueWRXPride said:
Happened to me again last night, woke up and noticed the screen staying on around 5am. I tried disabling the active display but it didn't stop the screen from coming back on after I shut it off. I did find that when I unplugged it from my charger, the screen stopped coming back on. Does this give anyone any clues?
Click to expand...
Click to collapse
Its something you have installed.
http://www.komando.com/tips/253819/a-hidden-trick-to-fix-android-only-techies-know/all
I believe Safe Mode is still in Android. Try it. Warning: it will break your home screen widget layout.
If it is something that I installed, how can safe mode help me determine what it is?
BlueWRXPride said:
If it is something that I installed, how can safe mode help me determine what it is?
Click to expand...
Click to collapse
The same reason it does in Windows. You use it to narrow down what is causing it. If Safe Mode cures the issue, you know for sure its an installed app. From there, process of elimination.
Right?
Just got the phone and have had this happen a few times also. No apps installed that I didn't have on my previous phone.
After a bit more testing I have more information. It seems like it only happens when it is plugged in and has reached a full charge. Once I unplug the phone from its charger, the screen stops coming on by itself. This is still some kind of bug, there's no reason I shouldn't be able to keep the screen off even if it is fully charged and plugged in.
BlueWRXPride said:
After a bit more testing I have more information. It seems like it only happens when it is plugged in and has reached a full charge. Once I unplug the phone from its charger, the screen stops coming on by itself. This is still some kind of bug, there's no reason I shouldn't be able to keep the screen off even if it is fully charged and plugged in.
Click to expand...
Click to collapse
Mine stays off. We cannot really call it a bug if it doesn't happen to everyone else.
adrynalyne said:
Mine stays off. We cannot really call it a bug if it doesn't happen to everyone else.
Click to expand...
Click to collapse
Well I didn't think it was something that effected everyone, otherwise I would have found a thread on it. I'm going to try using a different charger tonight and see if that makes a difference.
BlueWRXPride said:
Well I didn't think it was something that effected everyone, otherwise I would have found a thread on it. I'm going to try using a different charger tonight and see if that makes a difference.
Click to expand...
Click to collapse
Fair enough. I still think its an app installed though.
By any chance do you have the notification enabled for when the battery is fully charged?
adrynalyne said:
Fair enough. I still think its an app installed though.
By any chance do you have the notification enabled for when the battery is fully charged?
Click to expand...
Click to collapse
No, I don't.
Ive tried this for two nights and it doesnt seem like I've had this issue since using a different charger...
My problem turned out to be the button accidentally being pressed and the screen lock setting being set to "5 seconds" after hitting the button, as opposed to right away. So the screen was going off, it wasn't locking, and an errand touch of the side of the phone while moving it would make the screen come back on without seeing the lock screen again because it was within the 5 seconds that the setting enabled. I was not familiar with this setting being on my previous phone and the Turbo was set to this by default. Hope this helps.
I agree that it is a bug, however, I was wondering, is there a way to get rid of that screen entirely? Frankly all that screen does for me is waste the battery, so being able to not have it at all would be great.

Not enjoying this phone.

So I am having relentless problems with Bluetooth and phone waking up, first issue Bluetooth randomly drops when connected to car during a call, secondly when phone is connected signal won't refresh when it is in sleep mode, instantly when you wake up phone signal comes on, also when I click a phone number link in messages dialer comes up but number not there, do it again then number appears, ok Google has to be said twice to get speech recognition to open and when I'm connected to my smartwatch any notifications mostly don't appear till bluetooth is toggled on and off or phone is restarted, seems to me like some sort of wake up lag and Bluetooth issue, trying here for any solution before I get rid of phone, never experienced such problems before, ps honour 10 also had horrible Bluetooth issues. Any fix for this?
I guess it's probably connected to Huawei's horrible battery saving mode(s). From experience it will shut down so many things as soon as the phone goes to sleep. Did you try fiddling around with the battery saving settings?

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