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Just a quick question- I have a Captivate that will charge when plugged in via USB but there is no data connection. The phone doesnt recognize that its plugged in to a computer, and therefore despite being able to boot into download and recovery mode, I cannot use ODIN to do anything. Clockwork wont work either due being on 2.2.
Ive read some other threads where most concluded it is more or less a hardware failure. Im coming to that conclusion myself, but wanted to check with you guys first. The audio jack did the same thing for a couple days-- it wouldn't work when plugged in. It did come back on its own, though Im not sure why.
Im running Cognition 2.2beta3, and cannot flash back to a stock rom nor to any other rom due to the lack of being able to use ODIN.
Is there any other way to flash back without ODIN? Also, if this is indeed a hardware failure- how can I go about getting it fixed? I traded for it on craigslist for an iPhone 4 so I didnt get it direct from AT&T. It did work for the first couple months.
Thanks in advance for your help!
Do you have USB debugging enabled (Settings-Applications-Development)?
If so, you won't get the connection choice screen when you plug in your USB. You can either disconnect USB debugging to get the choice screen, or leave USB debugging enabled and click on the "Select to copy files" choice in notifications.
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
cmr0385 said:
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
Click to expand...
Click to collapse
I had the exact same issue as you few days ago. One forum member recommended to me to uninstall the Samsung USB driver and reinstalling it again. It worked as soon as I did this. You should give it a try.
I had a similar issue when performing a master clear and flashing JI6. I am on windows 7, and I noticed that a different driver is needed to use Odin in download mode. I had been sideloading apps as well as transferring files with the stock driver from samsung, but my computer still wouldnt recognize the phone when in download mode. The solution was quite simple, when entering download mode my computer gave me the "driver not found" messege. I just let Windows Update find the right one for me (not sure if its generic or not) and everything worked fine after that. Hope this was relevant to your issue.
And I guess you can't do the phone off, open Odin, plug in USB with vol up/down pressed, right?
Not sure if this will help, but I bought a second USB cable to carry in my laptop case. If I use it I can charge the phone but cannot connect it to a PC. If I use the one that came with the phone it works fine.
I have actually tried some other cables and they have issues too. They all have a larger cable housing towards the end that plugs into the phone, where the one that comes with the phone is slimmer.
A friend at work as a Fascinate and he has the same issue, we suspect that the increased size is keeping the usb from connecting all the way in the phone.
Ive tried different computers and different cables, as well as different drivers. Ive used 64bit systems and 32bit systems... XP and Vista.
The phone itself goes into download mode, though I have to go through the terminal and use 'reboot download'. I cant use command line on the computer as it doesnt find the device... the phone never is identified to it. It just charges.
Is there any way to perform the commands that ODIN does without actually using ODIN? If nothing else, Id like to flash back to JF6 and be able to use the OTA updates. At this point, Im stuck till clockwordmod works with 2.2.
I experienced the same thing. My Captivate would charge, but it couldn't connect to any of three computers (WinXP w/drivers, Mac OS X, and Linux) with either of two micro usb cables I had. I would always get a USB error in some form.
I was on cog 2.1, and was able to roll back to the JH7 OTA update without ODIN. Afterward I brought it to an ATT Tech Center and convinced them it was a hardware failure.
I got a warranty replacement, and it didn't work either.
It turned out to be bad micro usb cables. One was the original Samsung cable, but it was loose, there was plenty of play and wiggle in the sockets of both phones.
The best micro usb cable I've found is from a Kindle. It has a a larger plastic base than the stock from Samsung, but critically it has a longer connector. There's a solid click when connected and absolutely no play or wiggle possible. It works every time.
I don't know if you can restore from 2.2 to JH7 without ODIN. Now that we have 2e Recovery on Froyo (in Cog 2.2 BETA6), could you use Clockwork Mod (Rom Manager) to flash designgear's JH7 OTA ROM?
Try some alternate micro USB cables, you might be surprised!
Im having the same issue, was there any resolution to this from the OP??
I suspect hardware also, and Ive got another Micro USB on order from Amazon and will prob buy one from a store tomorrow also.
the stock cable is horrible, I bought a nice charger the other day and it has a nice click and stay, and since I plugged it in to the new charger it no longer shows up on any computer with the stock cable. Im wondering if the new charger with a tad larger connector spread the connectors just a tad too far for the stock cord.
I tried everything as well, I hard rebooted, put into recovery mode and even deleted all my user data to try and see if there was some software that was blinding the computer to the connection... no luck
Ill let you know what I find.
Same issue here. Has anyone had any luck with a new usb cable? Luckily, I can transfer files from my computer via bluetooth for now, but it takes forever!
Current Scenario:
Phone is stuck at AT&T screen. Can get to download mode. XP cannot installing drivers.
Questions:
Has anyone encountered anything like this? I know some people report issue with some data cables not being able to connect. But I am surprised I can get to download mode with it so am questioning if the cable could be the issue. Could it be a bad port? Since my original cable has gone bad could it have messed up my port? I saw a posts about this but no follow up.
Notes:
Cognition 2.3b6
USB Drivers from (http://forum.xda-developers.com/showthread.php?t=731989) I've obviously have been able to connect prior to these issues to upgrade my ROM.
Kies and Kies Mini were previously installed. I since deleted since having these issues.
Uninstalled iTunes as suggested in other posts.
History:
My phone is stuck at the AT&T boot screen. Using my original Samsung cable I could not get my phone into download mode. So I went out and made the jig to get it into download mode. This worked but win XP won't recognize the phone once I put my original cable in. I realized that my original cable might be internally frayed, so I went out and bought a generic USB cable. Now I can get my phone into download mode (without using the jig) which shows that my original cable has been damaged at some point. This would also explain that when my phone is off and I plugged it in using the old cable the phone would turn on.
Anyway, using this new generic cable, XP/ODIN won't recognize my phone. When trying to put it in download mode (two button/insert cable/no SIM/no SD), I see XP popup: Found New Hardware, USB device, Samsung USB Composite Device, USB device, Samsung USB Composite Device, then get the Found New Hardware Wizard with message Cannot Install the Hardware, problem installing this hardware: USB Device.
Thanks in advance.
Oh and not sure if it matters but I cannot get into recover mode either. Cannot get past AT&T boot screen.
Um... make sure you remove all traces of the Kies stuff.
Re-install USB drivers over the top of the existing ones.
I might suggest buying a "sumsung" cable from an AT&T dealer.
AND - make sure your using the USB port that is on your mobo - apparently it makes a difference.
I had my phone in a "bricked" state and had to re-install drivers on my Win7 box. it found the phone and recognized it enough for ODIN to start up.
Also.... to find out if the phone is being recognized - I would recommend d/l'ing the Android SDK and doing the ADB command - adb devices and see what pops up.
Heh - last thing.. please say you had the phone in "USB Debugging" mode before things went south?
Here's a link to a thread containing another variant of the Captivate USB Drivers:
http://androidforums.com/captivate-.../123644-captivate-usb-drivers-links-here.html
I can't remember which I used, but if the above suggestions don't work for you, it won't hurt to try these!
And for what it's worth, I don't believe the problem to be within the USB cable. I use everything EXCEPT the Samsung USB cable. Anything from Monoprice.com cables, to my old Blackberry cable... A MicroUSB cable is just that...generic or not. As long as it's a 5 pin cable, you should be good.
@avgjoegeek
avgjoegeek said:
Um... make sure you remove all traces of the Kies stuff.
Click to expand...
Click to collapse
Uninstalled and deleted program files/samsung/kies*. Would I need to look through registry as well?
Re-install USB drivers over the top of the existing ones.
Click to expand...
Click to collapse
Done. Multiple times. Even tried drivers from Samsung support site. Currently I'm using the ones from the Stock ODIN thread. (Uninstalled all. Rebooted. Installed drivers from ODIN thread. Rebooted.)
I might suggest buying a "sumsung" cable from an AT&T dealer
Click to expand...
Click to collapse
Called AT&T said they didn't carry any data/sync USB cables. Which I found was odd. Have one coming from Amazon soon that looks-like and is listed to be OEM.
AND - make sure your using the USB port that is on your mobo - apparently it makes a difference.
Click to expand...
Click to collapse
Tried all of them.
I had my phone in a "bricked" state and had to re-install drivers on my Win7 box. it found the phone and recognized it enough for ODIN to start up.
Also.... to find out if the phone is being recognized - I would recommend d/l'ing the Android SDK and doing the ADB command - adb devices and see what pops up.
Click to expand...
Click to collapse
Returns: List of devices attached (nothing else)
Heh - last thing.. please say you had the phone in "USB Debugging" mode before things went south?
Click to expand...
Click to collapse
Upgraded to Cog v2.3b6 before things went south. I normally keep USB Debugging mode as defaulted. Wondering if the update would have caused it to be unchecked. I think I checked that once and rarely make changes. Either way, are you suggesting that if that option is not set that I am pretty much hosed?
@norcal einstein: I will have to try your suggestion from a new machine. My work just locked (McAfee) our machines due to virus going around.
Hi there ... I've run into this similar problem before.. The link you posted's instructions:
"plug usb then open odin"
NO!!!!
#1 odin oneclick must be open before you connect your phone. (and i didnt see in previous posts that you did this?)
Here's the rest....
From a soft-bricked state the Samsung I897 displays a "gadget" screen involving
icons of a phone + exclamation + computer. It is still possible to boot into download mode from this point (which is before the att logo) there your phone can.
Apparently you've been able to get into download mode .
When my phone was soft-bricked and I finally figured out how to put it in download mode I got the "gadget serial device driver not found" bs. I had already opened odin-oneclick and it said "added". So I tried and it worked.
There is no better source for drivers than the manufacturer. So i suggest using those drivers instead. Also the usb port on a captivate IS a generic usb plug.... it's just offset to the side a little bit to add STYLE.
Thanks to everyone that replied. I just want to provide a my resolution for others that might be search for similar issues.
My Captivate is now back up and running. Loaded with Cog2.3b6.
The generic cable proved not to be the issue. I know some people reported having issues with cables but I believe as long as the cable is labeled to be a sync or data cable you should be fine. Avoid the charger cables as it will be just that - a charger cable only.
The jig worked like a charm to get to download mode. Just connect the two leads (4 and 5; closest to the center of the phone) using 301k resistors worked. I used 3x100k and 1x1k. Although, I later learned that my OEM cable went bad on me and just getting a new cable I can get into download mode fine. If some of you are having issues might want to consider keeping a extra cable just to rule out cable issues before trying out the jig. The jig IS very easy to do but finding a micro-b USB plug or adapter that gives easy access to the 4 and 5 leads might be hard.
Out of ideas what was wrong (being stuck at AT&T boot screen, being able to get to download mode, my laptop not being able to detect my phone) I borrowed a laptop running Vista. This worked! Vista and ODIN detected my phone and I was able to get back to stock.
So still not sure what's wrong with MY laptop. Hoping to get it resolved by the time they get the AT&T Froyo update out. But I am very much guessing our tech department tightening up McAfee restrictions (like being able to download exe(cutables) might be the culprit. I will have them remove the restrictions so I can re-install the USB drivers and see if that works.
If you are looking for instructions for how to get download / ODIN working, all the instructions from all the many threads work. I will not repeat those instructions here. But a couple notes: I didn't find any difference with leaving SIM card in or out. Might be best to just leave it out. I've tried both inserting cable last and inserting battery last. Both ways works. So if you can't get one way working chances are you probably won't be able to get it working the other way either. I personally use the battery first, both volume buttons then cable. Once I had to wait 10 mins before getting it to work. That was probably once in about 10 times I've done download mode.
And BIKERBOY8989 is correct, if you can get to the AT&T boot screen chances are you SHOULD be able to get into download mode. Might want to check cables and/or try on another machine. As I mentioned already.
Good luck!!!
So I've searched through threads and can't seem to find any solutions. I'm running Axura 2.1CE w/ JK3 kernel. I've used multiple cables, on different computers and none of the computers are able to even detect the device. Any thoughts?
autocorrelation said:
So I've searched through threads and can't seem to find any solutions. I'm running Axura 2.1CE w/ JK3 kernel. I've used multiple cables, on different computers and none of the computers are able to even detect the device. Any thoughts?
Click to expand...
Click to collapse
I had this happen to me a couple of times. One time i just needed to restart my phone, and at least once it was a bad flash and I just had to reflash over and master clear. never had it become a permanent problem.
used2hvatreo said:
I had this happen to me a couple of times. One time i just needed to restart my phone, and at least once it was a bad flash and I just had to reflash over and master clear. never had it become a permanent problem.
Click to expand...
Click to collapse
I've tried rebooting more than once and also it won't connect to ODIN =\
autocorrelation said:
I've tried rebooting more than once and also it won't connect to ODIN =\
Click to expand...
Click to collapse
can you not get into download mode using hardware buttons?
The usb cable that came with the phone is not working for you even after installing the proper samsung usb drivers? What windows OS are you trying on?
Make sure it is a data cable and not a charge only cable. Look at the tag that is on the cable and it should tell you what it is.
Like UpNSmoke said.. make sure your using the correct cables.
It is suggested that if your having issues with a computer recognizing your phone to plug the cable in to the USB Port that is on your Motherboard on your Computer.
I would also suggest that if you haven't already - use the drivers that are in Design Gears ODIN 1 Click Back to Stock (links also provided in the sticky here as well). These are the one's I've been using since I've had my phone - and haven't had any issues.
Another thing you can do is - plug in your phone - and then re-install the drivers while the phone is plugged in.
And lastly.. I seem to have better luck with my Windows 7 box then my work's Windows XP machine. Good luck..
used2hvatreo said:
can you not get into download mode using hardware buttons?
Click to expand...
Click to collapse
I've put it into download mode, though nothing comes up
upNsmokeAllDay said:
The usb cable that came with the phone is not working for you even after installing the proper samsung usb drivers? What windows OS are you trying on?
Click to expand...
Click to collapse
The cable I used was the one that came with the phone, what's odd is that I've never had this problem until earlier this week. I've tested it on Win7 x64 and Win7 x86
avgjoegeek said:
Like UpNSmoke said.. make sure your using the correct cables.
It is suggested that if your having issues with a computer recognizing your phone to plug the cable in to the USB Port that is on your Motherboard on your Computer.
I would also suggest that if you haven't already - use the drivers that are in Design Gears ODIN 1 Click Back to Stock (links also provided in the sticky here as well). These are the one's I've been using since I've had my phone - and haven't had any issues.
Another thing you can do is - plug in your phone - and then re-install the drivers while the phone is plugged in.
And lastly.. I seem to have better luck with my Windows 7 box then my work's Windows XP machine. Good luck..
Click to expand...
Click to collapse
Tried ODIN 1-click and every machine I've run it on is windows 7.
I haven't had any luck getting a decent connection to my phone yet either. I've tried several different drivers, x86 and x64, different versions of each. Different versions of Kies and Kies Mini. I've tried suggestions from online. Nothing has gotten me anything reliable. I almost forgot, I've tried 2 different phones also. It would be one thing if it just NEVER worked, but for it to work sometimes and other times not, mostly not, is frustrating. I'm afraid to try a new ROM since everything I see about unbricking a Captivate requires a USB connection.
You definitely need to have to have a working USB connection before flashing... and plus you need it to return to stock using ODIN.
Have you tried re-installing the drivers with the phone plugged in and no dice?
I've tried plugged in, not plugged in. USB hub, USB motherboard connection. Just about everything I've seen online I've tried. Some don't work at all and others work briefly but usually within a day refuse to work more than it does work.
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Click to expand...
Click to collapse
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
willcor said:
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
Click to expand...
Click to collapse
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Hazardous Pain said:
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Click to expand...
Click to collapse
hi ,
why i still think its laptop /pc drivers related.
(But yes ,i might be completely wrong ..?)
i have laptop win 10 x64 also.
The issue is of laptop, not always recognizing a device /similar as yours ,but charging device .
Other devices, when trying to connect to laptop (,not just my Note5 ),( from time to time) eg Note 2,..3 ..4 , USB flashstick ..my Polar M400 running watch etc .Device is not recognized but charging .
So for me,
its just not Note 5 but other devices also (.from time to time) .
My "take " on this issue is that it points between drivers (pc ,laptop) //// relevant devices eg Note 5 ..etc . and not just the firmware issue of Note 5 ,??
but yes, as stated i might be wrong .
good luck
Post note ,
i have to add reinstalling drivers "sometimes " help " ,
but it happens again, later. ( not recognizing device )
So i am pointing fingers, at Windows o/s + the "company/maker " of laptop ..pc and + devices .The compatibility between all three above ,combined and yes i had similar issues ( from time to time with Win 8 ../Win 8.1 etc ).
Yet, i have also found that certain of my devices
that work nearly 100% of time on my laptop !,
which indicates to me, the compatibility of devices between device /laptop ,is very good ..??
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
hi ,
strange ,
just for the record i also have a Lenovo Flex 2 laptop ( x64 ) Win 10 .!!!
i have rooted all my devices on Lenovo laptop ( Note 2, Note 3 , Note 4 and my Note 8.0 tablet etc )
Yet , i am at moment not interested in rooting my Note5 ( i have it already a couple of months )
I am happy keeping myself busy with Theme store ,tweaks/beta apps and lately with the interesting Lockmaster app( Play store ) for lockscreen ... etc .
If i get the root "urge " i pick up my other rooted devices and use them .or /update or/ install root only tweaks/apps etc. for my rooted devices .!!
i hope Marshmallow fixes your issues .!!
good luck
Jammol said:
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
There are no options in the pull-down menu it just says cable charging
Hazardous Pain said:
There are no options in the pull-down menu it just says cable charging
Click to expand...
Click to collapse
Did you try clicking where it says Cable Charhing?
Edit: Never mind that. I see what you mean. That's odd it's not there for you. It definitely sounds like a PC issue. You can try completely removing all Samsung drivers and start over. Just using the Uninstaller will not cut it though. You'll have to do a system level cleaning of all samsung drivers.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
navdeepavi said:
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
Jammol said:
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
I did plug it in my brother's laptop but no dice. I tried the OEM cable and an Asus cable on USB 2 and 3 ports, it did not work on either pc. How can I completely uninstall samsung drivers?
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Hazardous Pain said:
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Click to expand...
Click to collapse
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
jayyusz said:
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
Click to expand...
Click to collapse
Yes, exactly
Hazardous Pain said:
Yes, exactly
Click to expand...
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I'm having this same problem these same problems. Other then I'm not able to get it to recognize even after doing everything that was said to do in this thread.
I feel like I'm missing a file? I was messing with them and just may think that could be my problem. is there anything else that has not been said in this thread I could do to fix this problem? When connected to my computer it recognize it as a charger. I can't access my files from my computer to my phone.
any help would be very helpful! Thanks!
I'm having the exact same problem but now I tried to use Flashify to go back to original recovery instead of TWRP & now by recovery or boot IMG is screwed so it wont even boot to recovery..
It boots only to download mode & is not recognized by any PC we have, with every cable I've tried.. uhhgggggg
I was having the same issue. Here is what solved it for me:
• Disconnect the usb cable.
• Go to Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
o Go down to device / hardware and devices – click on that
o Follow instructions to correct issues. This found I needed a bus device driver update.
o Let it update and once done go out.
• On PC - Go to Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings - go down until you get to the part that says "All Networks" ...expand the list by clicking on the arrow to the right. In this area you will see "Media Streaming" There should be an area highlighted in blue that says "Choose media streaming options" click on that. Make sure you "allow all" . Once that is done, click "ok" at the bottom. Plug your device into the usb and it should be recognized. Seems a recent Windows update has that filter off.
• Now, restart your computer.
• Use original usb cord that came with phone! Plug in phone then plug in usb to computer.
• It should recognize your device now.
I now have to restart computer every time I want to connect my device but it works.
Hi I am having that same problem with my note 4. It doesn't seem to be a pc problem as no pc at all none Nada recognizes the phone. Windows 7 to Windows 10. None. Used 2 workmates of mine who also have note 4s on my laptop and all the laptops i used i used their phine on itand they worked so blaming the pc seems to be out of the equation..your solution and all those settings have been untouched as it has all devices allowed ..... tried cleaning the connectors and also different oem cables to no avail ..The only thing I have not done is change the logic board
Hi I hope somebody can help me. I am having exactly the same issue. though I don't think its PC or Laptop problem. I have two Note 5 the other one is working just fine, while the other Note 5 that was just charging was connected I noticed that running *#0808# I can select AP and CP but MTP+ADP was not selected and if I try selecting the radio button I will be able to but after pressing Ok or Reboot it back to no selection at all. Which I observe on my other Note 5 that was working its always selected every time I run *#0808#.
One more thing noticed is that on the Note 5 that was not working I boot it download (ODIN) mode and connect back to USB of my PC and Laptop, I hear a sound (the typical sound in windows once you connect any USB device) though I cannot access it I am positive that my USB port on both device are in good condition and since it was detected in windows through ODIN boot mode I was under the impression that its a phone software/firmware related. Can somebody help me on this one? thanks
So the story is that i got a samsung galaxy note 5 (n920i) with a broken screen from my sister and it worked fine before. A year later i fixed the phone and wiped the files, cache and stuff i noticed that it did not charge with my aftermarket charging cable (battery was at 0%). I thought the cable was screwed so i used an official samsung one and it started charging. once it started up i did all the startup installation process and such but then i noticed that it would not use fast charge (i have an official samsung fast charge socket) even with the fast charge setting on. so i thought to plug it into my pc but it does not recognise it at all. (device descriptor request failed every time) I used many different ports on my pc and laptop, used many aftermarket and official charging cables, i even used it on devices like the gear vr and a docking station and they dont recognise it either.
I found a post saying to push up the tongue in the charging port which did not fix it, i tried all such drivers and fixes thinking its my pc and/or laptop but no luck, like i said i even used devices like docking station and gear vr and both dont recognise it either. So i just thought it may be the charging port its self and purchased a new one to install(i also got a new battery just incase) . After replacing both the charging dock and the battery successfully it still does not work on my pc nor does it charge properly. it is running on the newest update out right now.
edit: I also lost the little white signal cable for the antenna while replacing charge port but i have purchased a new one and its on the way. (if that causes an issue)
I have tried using samsung kies and smart switch with drivers and it does not recognise it either
I dont know what else to do can someone help me figure it out whats wrong.
Thanks
I have the same problem.
Is there any way to root note 5 n920v without pc?
My phone have a problem that does not connect to pc with usb cable, my last hope is to try to install a new firmware.
By research, i think its a software problem.
arturroch said:
Is there any way to root note 5 n920v without pc?
My phone have a problem that does not connect to pc with usb cable, my last hope is to try to install a new firmware.
By research, i think its a software problem.
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Thats exactly what i think but i dont know how to flash it without a pc
i have same problem...
problem usb unable to recognized
currently my note 5 no os installed, i try flash stock rom using odin but usb not recognized. i also try pendrive otg also unable to detect the pendrive