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hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
Does anyone know how to make the pedometer work?
Days go by without me taking a single step, suddenly I'll manage 600 or so in a morning and then nothing for a few more days. What is it I'm doing or not doing which is stopping it working?
atomkinder said:
Does anyone know how to make the pedometer work?
Days go by without me taking a single step, suddenly I'll manage 600 or so in a morning and then nothing for a few more days. What is it I'm doing or not doing which is stopping it working?
Click to expand...
Click to collapse
There was another thread, I had problems myself for awhile then it started working again.
Not sure what was going wrong but it works for me now, maybe a rogue app?
AstroDigital said:
There was another thread, I had problems myself for awhile then it started working again.
Not sure what was going wrong but it works for me now, maybe a rogue app?
Click to expand...
Click to collapse
I've done a factory reset and it seems to be working now. It has the same apps on as before. I'll see if it happens again.
My pedometer just stopped working.
Factory reset the watch, repaired etc. and still nothing. Just shows 0.
Anyone having this issue? trying to work out if it is a physical issue with the watch, or software.
Dear All,
I am new person in this forum. I bought a samsung gear live two months back with great expectation. After one month the step counter stop working .I called google play support then they send me a replacement yesterday. After one day , the step counter stopped working. i restarted the device. but still it is not working . Any suggestion how can i fixed it or any body else have the problem.
I am also sorry if i posted it in a wrong place
Thanks
neo
Try doing a factory reset and do not install any apps on it and monitor it. I had the same problem and it looks like one of the apps I installed was causing an issue.I did a factory reset, paired it again with my phone and it worked fine now.
neoTheTiger said:
Dear All,
I am new person in this forum. I bought a samsung gear live two months back with great expectation. After one month the step counter stop working .I called google play support then they send me a replacement yesterday. After one day , the step counter stopped working. i restarted the device. but still it is not working . Any suggestion how can i fixed it or any body else have the problem.
I am also sorry if i posted it in a wrong place
Thanks
neo
Click to expand...
Click to collapse
justiyad said:
Try doing a factory reset and do not install any apps on it and monitor it. I had the same problem and it looks like one of the apps I installed was causing an issue.I did a factory reset, paired it again with my phone and it worked fine now.
Click to expand...
Click to collapse
Thanks buddy.. I powered down the watch and then started it works again. Restart does not work.. it seems the sensors are not stable or the different wear apps are not mature enough
Mine did this. It's my second watch as the first stopped responding to "ok google". I reset the watch, uninstalled and re-installed the software. Google is sending me watch number 3.
I have a problem with my LG G Watch R. I use it just a week and in beginning it was all great, but after an upgrade(I think) to 5.0.1 my watch started to shut down randomly.
Sometimes when it shuts down I just turn it on and it works, but sometimes it wont turn on at all with button(holding it to 20 sec and nothing) only way to turn it on is to put it on charger until it turns on and than when removed from charger can be used normally until next shut down which could be for 5 min or few hours you can never know.
I tried to reset from settings and even form boot it and it didn't fix it. Can problem be in pairing it with rooted smartphone with unofficial rom or something like that?
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
dersie said:
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
Click to expand...
Click to collapse
It is possible, but mine shuts down even when standing on table, and on my wrist. I thing it is some battery management issue because it somehow shuts about the same percentage of battery(about 70% than about 52% etc..)
I am faced with the same problem... Were you able to solve it?
Me too... same problem. I don't known why.
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
vans2 said:
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
Click to expand...
Click to collapse
+1 Since last week, same issue here
Any idea guys ?
I performed a full factory reset 3x Times...Complete reset also from my phone, no luck here.
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
edgeball said:
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
Click to expand...
Click to collapse
Not for me...Shutdown is done randomly. Sometimes it's just few seconds after a reboot, sometime it's after 1 hour, sometimes it works for few days...I had also a reboot
in recevory & fastboot mode...Sorry to say LG, but your hardware is not efficient
I sent it in a few days ago. Will let you know once I get it back
I'd make sure you don't have any Wear Apps causing problems. I found that "Advance Settings" caused mine to regularly crash.
True, but crashing is one thing. The Probolem here is that the phone shuts down all the time.
Just got a letter from the company that's repairing my watch. Due to a parts that's not available the repair will take some more time. They sent me a list of the parts that are going to be replaced:
PCB assembly
Rechargeable battery
Cover assembly
LG2 (no idea what that's going to be)
Anyway. I'm glad they are fixing it and I'm looking forward to get it back soon.
Sent from my HTC One using XDA Free mobile app
After many phone calls and emails I won't get the watch back. However the store will give me a refund for it. Unfortunately I can't buy it here anymore. Gotta check ebay
I've had it since Saturday and so far its done it 3 times.
Once yesterday just when I was trying to open the phone with the fingerprint sensor and twice now today when trying to do something with the phone connected to Bluetooth.
This morning I was trying to set up the connection to my in car TomTom Toyota 2 unit for the first time. Got part way through the process then it failed then when i tried again the phone rebooted then it worked.
This afternoon I turned on my Bluetooth connected to the car but it wouldn't do anything then the phone froze and rebooted but then it all worked fine.
I'm not giving up yet but its making me a bit nervous having these issues so soon (better now than later i guess). If it happens more this week ill take it back and might see about a different phone.
Just curious if anyone else has had similar?
This Bluetooth device worked fine previously with my Nexus 5X also on Oreo so its fine software compatibility wise.
Oblox said:
Just curious if anyone else has had similar?
Click to expand...
Click to collapse
I haven't, and I use BT in the car everyday.
Thanks. I'll see if it happens again this week and take mine back if so.
No, I haven't had a single reboot in the 6 days that I own the device.
Oblox said:
I've had it since Saturday and so far its done it 3 times.
Once yesterday just when I was trying to open the phone with the fingerprint sensor and twice now today when trying to do something with the phone connected to Bluetooth.
This morning I was trying to set up the connection to my in car TomTom Toyota 2 unit for the first time. Got part way through the process then it failed then when i tried again the phone rebooted then it worked.
This afternoon I turned on my Bluetooth connected to the car but it wouldn't do anything then the phone froze and rebooted but then it all worked fine.
I'm not giving up yet but its making me a bit nervous having these issues so soon (better now than later i guess). If it happens more this week ill take it back and might see about a different phone.
Just curious if anyone else has had similar?
This Bluetooth device worked fine previously with my Nexus 5X also on Oreo so its fine software compatibility wise.
Click to expand...
Click to collapse
Have you tried performing a factory reset? It might fix your problem. If it persists, then you can send it back for a replacement.
Rebooted again today just in the camera.
Not tried a factory reset yet, will take it into store today and see what they say is best to do. Don't mind doing a reset but then its waiting again to see if it does it again after which isn't something I can easily replicate.
If i can get a new unit id prefer that so i can see if its just my current one with an issue, even with the pain of having to buy a new screen protector.
Lazaros_K said:
Have you tried performing a factory reset? It might fix your problem. If it persists, then you can send it back for a replacement.
Click to expand...
Click to collapse
If the factory reset doesn't work, install the Sony Companion software and run a software repair on it. That may fix the issue. Mine hasn't restarted at all in the 24 hours I've had it, even after using Wifi, Bluetooth, installing lots of apps, using 3G and 4G... However, I installed Newpipe via F-Doid and it crashed at least 4 times on me when I left the video I was watching and came back to it.
No reboots. Two days of heavy use.
I factory reset it soon as I received it and firware update poped up.
Oblox said:
Not tried a factory reset yet, will take it into store today and see what they say is best to do. Don't mind doing a reset but then its waiting again to see if it does it again after which isn't something I can easily replicate.
Click to expand...
Click to collapse
No reboot, have had phone for over a week now.
What did the store recommend you do? Here, they always suggest you factory reset first, same with going to the service center, they actually do that first thing when you send in for repairs.
What did you eventually do? Did it solve your problem?
mhaha said:
No reboot, have had phone for over a week now.
What did the store recommend you do? Here, they always suggest you factory reset first, same with going to the service center, they actually do that first thing when you send in for repairs.
What did you eventually do? Did it solve your problem?
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Click to collapse
I took it into a store the other day and they had no stock so i'm taking it to a different one today. The store i went to said it would be no problem though as id not had it long. Its been rebooting still a few times just when sitting in my pocket doing nothing, ive had the must enter pin after reboot message.
Well on the way to store speaking to my wife (also with XZ1 compact) her phone froze mid call and rebooted. When she rang back she said she was showing a software update. Checked mine when parked and i had it too.
Sony rep happened to be in store today so told him the issue, he had one himself and hasn't experienced or heard of this but said to do a repair with xperia companion to clean flash the new firmware on both our phones. If still having issues then theres nothing more we could do ourselves and bring back to store to swap.
I have another week in which i can change phone or another 3 weeks to swap for a new XZ1 compact.
Will do repairs tonight and hope the problem goes away.
Repaired friday evening, phone rebooted randomly again after freezing sunday. Taking in today to swap for a new unit.
If any similar problems this week with the new one ill ask to swap to a different phone entirely.
Probably need a software update. Mine is running fine on 47.1.A.2.324
Sent from my G8441 using Tapatalk
No i updated that on friday before repairing and the repair had that version too and it still rebooted sunday and today.
Me and my wife got a new unit now so will see how these ones go.
got my first reboot today after plugging the headphone... weird...
profyler said:
got my first reboot today after plugging the headphone... weird...
Click to expand...
Click to collapse
Not good if others are getting this too, lets hope it was a one off for you.
So far just setup and listened to music on my new phone and all is good but there's no pattern to what causes the reboot so will see how the next few days go.
My XZ1 Compact also has the reboot-issue...
Mine has just done the fourth reboot in just a little more than one week. In different situations, with bluetooth in use and without. Once when I tried to call someone, once when I was searching for wifi networks and the other two times in pretty normal "just using it" situations.
As not everyone is having those issues, I think it is some hardware defect and I need to get the phone replaced, right?
Harry
flyhigh79 said:
Mine has just done the fourth reboot in just a little more than one week. In different situations, with bluetooth in use and without. Once when I tried to call someone, once when I was searching for wifi networks and the other two times in pretty normal "just using it" situations.
As not everyone is having those issues, I think it is some hardware defect and I need to get the phone replaced, right?
Harry
Click to expand...
Click to collapse
Difficult to tell. A hard reset might help but it could also be a problem with Android 8 on xz1 that wasnt very well optimized..
Id get the handset replaced, 'repairing' didn't do anything for my issue. Only time will tell if my new handset has the same issues and same for you.
Well this morning I got in the car to go to work and went to turn on bluetooth. Tried OK google no response at all, went to manually unlock and it sat on the lock screen my finger prints not working and wouldnt swipe up for PIN entry. Mic and camera toggle reacted to swipes but didnt do anything. Then it rebooted.
Bye bye Xperia XZ1 Compact, the potential was there but rebooting and dodgy camera is too much to hope for a fix for.