[Q] Silence on some calls - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello guys, I have a weird issue and maybe someone can help me. I have a Z3 compact and every time my girlfriend calls me, the call is muted, she says she can hear me but I don't hear anything, as if the phone is not on a call. She says it only happens when she calls me and funny enough, I receive calls normally from any other number.
I've tried disabling all the call improvements, but the problem persists. I have to hang up and then call her for the phone to work properly. I've done a search here and on Sony's forum and came up with nothing.
She has a Z1c by the way.
What do yo guys think?

I experience the same problem, very annoying if you ask me... I don't know what to do, thinking about asking to Sony

I know this thread is old but did you ever find a solution?
My problem is the opposite. I hear the person perfectly but they can't hear me. Hanging up and calling again usually solves it.

Related

Strange Problem - Need Help

Hi
I have this strange problem where if i receive a call from someone I can hear them but they cannot hear anything im saying (this is NOT using speaker phone as i know there are issues relating to that). This is a normal call with the phone up to may face.
The really weird part is if i call someone they can hear me but i cannot hear them. Its as if depending on who start the call there is only 1 way communication.
It started doing it about a week ago where it was every second call or so with the problem now its every single call that is affected.
I have tried 3 different roms and 2 different radios without and luck.
Any ideas or am i going to have to flash it back to stock and send it in for repair?
This is so annoying....

Sometimes no sound when being called. Please help

Hi,
I got a strange problem here. Sometimes (not really reproducable and I recognize no scheme) when I am called and receive the call I do not hear a single thing until I press one of the volume keys at the side. But the caller understands me fine. I got an original HTC device and had this problem with 1.37 and also with 1.93 official ROM now but it seems to be less often with the new Rom.
Friend of mine who also played with the thought to get the Diamond told me he read that on various boards, but I never heard of that problem from anybody else.
Guy at service told me it could be my sim card, because its that old (i got the same sim card for about seven years now) - but he also told me you should get a new sim every six months, so... kinda sounds like crap to me.
ANYONE experiencing similar problems? THANKS
My Diamond dont ring either... so I had to use vibrate so I could atleast feel it
Havent looked much into it yet though
No i don't mean ringing. I Mean sound from the internal ear speakers.
Mine does exactly the same!
The caller can hear me fine but I cannot hear them talking to me.
The only way to hear them is to put it on external speaker.
I wonder what the problem is?
Lee
Well its not with all calls. Mostly it only happens when Mum is calling well maybe its not that bad
No, but I can hear them after I press volume keys. I am getting a new sim card from my operator these days, hope this will fix it.
If it's possible that you touch the "MUTE" on screen during the call?
hi DDBrain
if you Mute the call it should be the other way round, you can hear them, yet they cant hear you
I am definitely NOT touching anything
im getting the same problem, except mine is for outgoing calls as well. It seems to be intermittent, The only way it fixes is by waiting for about a min fiddling with mute and speaker function. I have noticed the phone audio works fine i.e. system tones and also music but its just you can hear anyone when making or receiving calls for some reason, but they can hear you?
I think its software related as I was running stock rom for about 3 weeks when I had my Diamond and nothing of this type was seen, only once i started upgrading???????/

[Q] Sounds not working

I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
It's difficult to say what exactly is causing your loss of sound with only phone calls. I suppose it could be a number of things. I read the software update AT&T is pushing out this week is fixing some issues such as that; however, from just looking at the forums people are having major trouble with that update. The easiest fix I can think of is to turn up the voice call volume. During you next phone call use the volume rocker to turn it up. It may have somehow been turned all the way down. I hope that helps.
Yea i tried the volume rocker, I am just going to return it to the store since it's still in the first 30 days. I can't figure out what the heck it is, probably just a defect :-/
I tried unrooting it, reseting to factory defaults, and still the same problem. The speakers work fine for music, the phone is in amazing condition and everything is fine, it's just the darn voice calls, incoming and outgoing just don't work, the other person gets the call and it registers but no sound comes out. Just wondering if anyone else has encountered this before I go back to the at&t store, it's quite far from where I live and living on campus makes it a bit hard to get there.
Ebicoustic said:
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
Click to expand...
Click to collapse
Well, I just got the same problem too. I was unable to listen anything on voice call and the other person can't hear anything too but the call is connected. I noticed that I could make phone call and hear the voice call but as long as the call ends, I can't hear other person if I make another call again. Please help. Thanks!

During call-loosing sound?

Hi, I searched the forum and couldn't find any post on this, but the sound with the person I am talking with goes silent. They can hear me, but nothing I do will let me hear them. Usually my calls are over my Plantronics Pro + and when it happens, I will try to switch to "speaker" to get sound, but that doesn't work. I have to tell the person that can hear me that I'm going to hang up and call them back and then I I can hear them. It sees to be happening more frequently. Has this occurred with anyone else, and is there a solution? Thanks.
Yes I had couple of instances, with call center operators, so I thought it was up to them. However, today it happened with a friend of mine, with full signal strength, but it came back while other person was continouosly speaking, so it wasnt noticed.
However it is very unpleasant...

[Q] Can people hear you when you have calls on speakerphone?

Hey people,
I have quite a few issues with my new Z3 Compact. This is my second post here (link to first http://forum.xda-developers.com/z3-compact/help/mobile-data-disappears-reboot-t2899890?nocache=1 )..
My question is as follows: Do you guys also have the issue, that the other person in a call can't hear you when you have the call on loudspeaker? It happens to me every time I do it, and as soon as I toggle the speaker off, and use the phone normally up to the ear there is no problem.
This was never an issue with my Galaxy S3 fortunately, but now it is.
Also, any ideas for a fix?
Thank you in advance
Zylian91 said:
Hey people,
I have quite a few issues with my new Z3 Compact. This is my second post here (link to first http://forum.xda-developers.com/z3-compact/help/mobile-data-disappears-reboot-t2899890?nocache=1 )..
My question is as follows: Do you guys also have the issue, that the other person in a call can't hear you when you have the call on loudspeaker? It happens to me every time I do it, and as soon as I toggle the speaker off, and use the phone normally up to the ear there is no problem.
This was never an issue with my Galaxy S3 fortunately, but now it is.
Also, any ideas for a fix?
Thank you in advance
Click to expand...
Click to collapse
Working fine here. Could be so that you're speaker input is broken. Normal call and speaker phone doesn't use the same input.
tribemac said:
Working fine here. Could be so that you're speaker input is broken. Normal call and speaker phone doesn't use the same input.
Click to expand...
Click to collapse
I am sorry, I didn't explain well enough. They can hear me, my voice is just muffled they say.
I can't wait for cyanogenmod to get to this phone I am having a bunch of software issues
I have the same issue. Usually only happens when you are too close to the mic and you have to be close because the speakerphone is not loud enough
Try speaking a little further away.

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