I had some odd issues with my phone that seemed to come out of nowhere today.
My phone was lagging and after a number of reboots, it seemed to clear up, but I couldn't run any apps without them crashing. My Hangouts wouldn't send any SMS messages without Hangouts stopping and having to be closed; Settings couldn't even get to the Running apps for me to Force Stop things; I couldn't even backup SMS messages in SMS Backup and Restore.
I tried to clear dalvik cache in Terminal by entering the following code:
Code:
su
cd /data/dalvik-cache
rm *
exit
It seemed to work and I tried to reboot. I walked away for several minutes and when I came back, it still had the "Rebooting..." screen on and hadn't shut off. This only started happening to me today. I tried to force shutdown the phone by holding the power button, and it shut off.
I noticed today that I have been unable to boot into Safestrap Recovery, and on the reboot, I tried to boot into Safestrap because I hoped clearing Dalvik would fix that, but it didn't after I let the phone sit for a while. I held the power button again and tried to reboot and start up normal this time. Now the phone gets through the M logo, the Safestrap splash, and then the screen backlight just stays on after the buzz past the Safestrap splash. Nothing has come up on the screen and I've tried powering off and rebooting again, but nothing so far on the second run either after 15 minutes.
Any help? Do I have to re-SBF now? the phone isn't even detected by my computer at this point. I really wanted to be able to backup my SMS messages and anything else I have locally on the phone.
Related
Can all Droid 3 go into Reset mode without freezing screen? I got mine freeze all time. i struck at the Android robot screen with no option to choose for 5 hours, i had to pull out my battery
not sure if this works:
while at the android robot screen, push VOL up & down together, you should see some options like reboot the system, wipe, or some other things there...
So I sideloaded 5.1 and was fine all day long. Was down to 8% then I notoced the 1% warning 30 seconds later. It shut down before I could plug it in. I booted up and everything seemed normal but the screen wouldn't turn on after the boot screen. I could take a screenshot and power it off but that's it. After a few times cycling it, It started going into the boot as it did when I first installed the update. Optimizing apps, I figured that would fix the problem but sa,e black screen. I tried booting into recovery mode. It just shut it down when I chose that option. I can see the time and unlock screen when I wave my hand over it. Unlocking it does nothing. I get red LED when I hit the power button one time.
I ended up doing a system wipe and it's back to normal now. I'd still like to know the solution in case it happens again.
If it happens again try first to reboot by holding power and volume down buttons for 10 seconds and/or wipe cash
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Please stop bumping up every topic that says black screen with the same copy and paste message. Once was enough!
Sent from my XT1095 using Tapatalk
Hi all, forgive me if this has already been asked in some form.
My girlfriends Verizon Moto X lost battery one day while she was playing a game. After she charged and tried booting again, it just booted to a black screen. It still runs through the full boot animation. Weirdly enough, active display will still show her information (and can be interacted with until unlocked), and holding power will bring up a power menu for shutdown. The camera gesture also works to launch it, but you can't interact with anything at all. Safe mode provides the exact same issues.
She is running the latest 5.1 update and is fully stock. She also does not wish to root or flash a custom recovery.
I have tried to pull the data, which windows recognizes as a media device, but shows empty when clicked on. OSx immediately says that the storage can not be accessed over android file transfer. I plugged it in for ADB but ADB won't seem to find it when its turned on. It is recognized in fastboot though. I also wiped the cache via the stock recovery, but that didn't help.
I believe a factory reset will be the solution to the black screen, but she has a bunch of photos she would really like to save. Is there anyway for me to actually get them off of the phone? If she can get those, I can get it factory reset for her no problem.
Thanks for any advice!
The exact same thing has happened to my girlfriend's phone as well and I'm also looking for a solution to recover the data. Moto X (2014) Pure, 5.1
The device boots. The Motorola boot animation plays all the way through, the screen brightness dims slightly as normal, and then the Amber Alert from the previous night vibrates the phone several times and displays over a fully black background. There are no soft buttons and no status bar. The home screen appears not to have loaded (yet?)
Attempts to click "OK" to close the alert fail.
The phone is hot. It is working hard. Something stuck in a loop?
The power button will bring up the "Power Off" prompt with no issues. The animation plays smoothly and the phone can be powered off as normal. The phone is able to recognize touch input here.
Calling the phone while it's on will play a ringtone. It is receiving calls.
Plugging the phone into a computer will show up as an MTP device. However, there are no contents listed.
Sometimes, the phone will prompt that the "System" process is not responding and will ask to close it. This has no effect.
Booting into Safe Mode has no effect.
Clearing the application cache from recovery mode has no effect.
I have a CSE degree but absolutely no Android experience. Forensics on a NAND dump or something like that isn't out of the question, unless it's not possible. Hope you're able to get some help.
Edit: Some other threads with the same issue:
http://forum.xda-developers.com/mot...-screen-to-recover-data-t3168103#post62117413
http://forum.xda-developers.com/moto-x-2014/help/black-screen-boot-t3161110
https://www.reddit.com/r/MotoX/comments/3cf4gr/51_black_screen_after_turning_on/
https://www.reddit.com/r/MotoX/comments/3aqr95/moto_x_2nd_gen_black_screen_after_update/
https://www.reddit.com/r/MotoX/comments/383ej6/black_screen_on_startup/
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Update?
Hello,
I am having this issue as well.
Unfortunately I am unable to perform any form of factory reset, the bootloader also just brings me to the black screen and I am unable to use soft keys. The kicker for me is that I cannot connect to my PC with a working USB. I used to have that available and now no device is recognized.
Hello forum,
I try not to post on forum for help unless I run out of options. I used to encounter loops before and managed to fix them but this one is really weird. So a bit of background : I was running stock ROM + TWRP recovery and everything seemed normal till one day when I encountered my first loop after opening up newly installed app ( although I don't think it relevant to this case ). But anyway, when I opened it, phone restarted itself immediately and kept doing it (didn't get pass the logo) for around 5 minutes when finally booted into the OS. After that everything seemed fine for...about a month when the same loops started to happen more and more often. They usually happen when phone has it screen turned off and I press power button to wake it up, it then gives me 3 seconds as If I would hold the power button and volume down button prompting me that it's about to restart itself. So I thought, that there has to be some junk apps that are fighting with each other causing these loops and I went for the recovery. But (stupid me) instead of wiping only the apps I got rid of the whole ROM with recovery ( ). So this time I flashed a custom ROM (ViperOne+9.0.0-fix) using ADB (adb push etc etc) and TWRP thinking that maybe the previous ROM was the issue. (I forgot to mention that even when there was no OS on the phone it was still looping.) After a while when the loops stopped, I got into the recovery and flashed ViperOne with no problems at all. Phone booted itself into the OS, everything seemed normal to the point where I left it for couple of minutes, pressed power button and it went into to eternal loop where it only stopped when the battery was drained. It was literally loopin the whole night (couldn't sleep). Now when I connect it to charge it doesn't go into charging but goes straight into the loop. I can get as far as the bootloader and selecting to go to recovery and after I press power button to select it, it goes into the loop. NOW..this might sound like there is a hardware issue (the power button) but I highly doubt it. Ill appreciate any kind of solutions. :silly: Thanks in advance.
// edit v 1.0
If I didnt make any sense here's video :
https://youtu.be/DhVFApSE3kg
Starting this evening around 5ish my phone has suddenly started freezing, every app I open "stops responding" and eventually just goes to a black screen with the navigation buttons at the bottom, but the buttons won't respond when pressed. The whole process from startup to complete freeze is roughly five to ten minutes?
I've booted into Recovery mode and wiped the cache partition, I've uninstalled any new apps that I've added this week, I've cleared the caches for Google Play Store/services.
I can't even get into settings to do much of anything because it freezes too and won't respond.
The phone also seems to be running kind of hot?
Any ideas please? It's a stock Blu R1 HD, no root or anything.
RainbowMagicMarker said:
Starting this evening around 5ish my phone has suddenly started freezing, every app I open "stops responding" and eventually just goes to a black screen with the navigation buttons at the bottom, but the buttons won't respond when pressed. The whole process from startup to complete freeze is roughly five to ten minutes?
I've booted into Recovery mode and wiped the cache partition, I've uninstalled any new apps that I've added this week, I've cleared the caches for Google Play Store/services.
I can't even get into settings to do much of anything because it freezes too and won't respond.
The phone also seems to be running kind of hot?
Any ideas please? It's a stock Blu R1 HD, no root or anything.
Click to expand...
Click to collapse
Being that you are not rooted, the only option to try is factory reset from stock recovery. And if that does not help there is nothing you can do.