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Hey everyone, love the phone first of all. My problem? Sprint. I used to have sprint, but ended up going to tmobile with the nexus 4. When I decided to get HTC one, it was either pray for online store to have one available and pay $99 + $90 a month, or get one at a local sprint store and pay $50 for service (sero). Ended up transferring to sprint.
Right now, I'm in dc, and I really have pretty deeply data speeds, even on lte it gets maybe 3mbps... Granted, I know that dc market isn't live yet, but still. At the gym I go to, if I'm on lte it works good, but even with full bars it decides to drop down to 3g often, Shi h results in me not even being able to stream a thing... Never those issues on T-Mobile, reason I wanted new phone was to odd issues on nexus 4 and I wasn't sure if it was phone related, or network. A lot of people seemed to have similar problems on nexus though. It'd end up dropping all service, or just poor reception in general. I've heard that tmo variant of the HTC had much better antenna...
Now, I will be moving to Atlanta in 20 days, I know that T-Mobile is pretty good there. I know that sprint used to be terrible there, but how is it now? The lte there is supposed to be at 70% deploymenet, but I'm guessing that's just the downtown area, I'll be living in buckhead. Anybody out in that area that could comment on speeds?
Financially, makes more sense to stick to sprint. $99 for phone + $50 a month vs $99 phone + $90 a month.
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air2k57 said:
Hey everyone, love the phone first of all. My problem? Sprint. I used to have sprint, but ended up going to tmobile with the nexus 4. When I decided to get HTC one, it was either pray for online store to have one available and pay $99 + $90 a month, or get one at a local sprint store and pay $50 for service (sero). Ended up transferring to sprint.
Right now, I'm in dc, and I really have pretty deeply data speeds, even on lte it gets maybe 3mbps... Granted, I know that dc market isn't live yet, but still. At the gym I go to, if I'm on lte it works good, but even with full bars it decides to drop down to 3g often, Shi h results in me not even being able to stream a thing... Never those issues on T-Mobile, reason I wanted new phone was to odd issues on nexus 4 and I wasn't sure if it was phone related, or network. A lot of people seemed to have similar problems on nexus though. It'd end up dropping all service, or just poor reception in general. I've heard that tmo variant of the HTC had much better antenna...
Now, I will be moving to Atlanta in 20 days, I know that T-Mobile is pretty good there. I know that sprint used to be terrible there, but how is it now? The lte there is supposed to be at 70% deploymenet, but I'm guessing that's just the downtown area, I'll be living in buckhead. Anybody out in that area that could comment on speeds?
Financially, makes more sense to stick to sprint. $99 for phone + $50 a month vs $99 phone + $90 a month.
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If you want information on where you can find LTE, check www.sensorly.com or get their app from the Google Play Store. That's going to tell you where the LTE is where you're going.
eXplicit815 said:
If you want information on where you can find LTE, check www.sensorly.com or get their app from the Google Play Store. That's going to tell you where the LTE is where you're going.
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Tried that, doesnf really give too accurate of info, I've used it before for sprint and it gave me really good coverage info, yet, 3g was still obysmal (200kbps).
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air2k57 said:
Tried that, doesnf really give too accurate of info, I've used it before for sprint and it gave me really good coverage info, yet, 3g was still obysmal (200kbps).
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If you're so concerned, go to Atlanta and test it. You can also check the thread in this particular forum where users are posting screenshots of their speedtests as well as general locations.
My friend had an Evo and moved to Atlanta. Fast forward to now, he switched to Verizon lol.
ps I will gladly take your HTC One off of your hands
I will say this, I live in atlanta and I get lte everywhere including all surrounding counties and cities outside the perimeter. If you are really moving to atlanta you should definitely stay with sprint, things have improved exponentially over the last year or so. Early last year I was this close to switching to at&t and decided to give sprint one more damn year and it turned out to be a pretty good decision. Now sprint might still be garbage in other places but in atlanta its pretty damn good.
themuffinman said:
I will say this, I live in atlanta and I get lte everywhere including all surrounding counties and cities outside the perimeter. If you are really moving to atlanta you should definitely stay with sprint, things have improved exponentially over the last year or so. Early last year I was this close to switching to at&t and decided to give sprint one more damn year and it turned out to be a pretty good decision. Now sprint might still be garbage in other places but in atlanta its pretty damn good.
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Nice! What speeds do you usually get?
Ans to the person who said just go there... I am in June, but it doesn't make sense to go now just to see how it is, and if I wait till June I will be outside of my 14 day.
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air2k57 said:
Nice! What speeds do you usually get?
Ans to the person who said just go there... I am in June, but it doesn't make sense to go now just to see how it is, and if I wait till June I will be outside of my 14 day.
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For the most part I would say that I average about 15megs down with very low pings. Of course its not perfect, at times you will have those moments when you hit 30+megs and other times you will have those moments where you can barely hit 5megs but that doesn't happen very often at all.
themuffinman said:
For the most part I would say that I average about 15megs down with very low pings. Of course its not perfect, at times you will have those moments when you hit 30+megs and other times you will have those moments where you can barely hit 5megs but that doesn't happen very often at all.
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Thank you for the info. Would you say it is more consistent than T-Mobile there?
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air2k57 said:
Thank you for the info. Would you say it is more consistent than T-Mobile there?
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Well a few of my friends have tmobile service and for the most part hspa+ is pretty fast as well but ping times are no where near what you can get compared to lte. There aren't many places where I would actually recommend sprint service but atlanta is definitely one of those places where I would recommend sprint.
also if you're looking to keep tabs on the LTE network for sprint, i'd recommend S4gru, its a blog as well you can follow peoples comments and check out what areas are spotting LTE. Just a warning it gets quite addictive i check like once a day for orlando lol
ike101692 said:
also if you're looking to keep tabs on the LTE network for sprint, i'd recommend S4gru, its a blog as well you can follow peoples comments and check out what areas are spotting LTE. Just a warning it gets quite addictive i check like once a day for orlando lol
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Haha yea, that's partially why I decided to give it a shot, the fact that s4guru listed Atlanta at such high completion. I just don't know, I like the idea of what sprint is doing, they should have very good lte coverage and good building penetration in the future. Although, sadly, a lot of what sprint said over the past few years sounded great on paper, yet, failed in reality.
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Had an entire section of town go down yesterday. Showed full signal but everytime anyone attempted to make a call it showed "network failure". Even attempting to call sprint's customer service numbers.
Finally got ahold of sprint via a land line and they claimed the towers show no problems and the network wasn't congested...
It is really bad since I rely on my phone for emergency response. Anyone else notice instability like this lately?
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
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vader860 said:
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
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Well we were on the "list" (Tallahassee, FL) but haven't seen much LTE (or any) in Tallahassee... It wasn't just 3g, the entire 1xRTT network dropped (no phone calls, no texts). I am on business so I get to use business tech (instead of consumer tech) and they viewed all the work orders for the towers in teh area. Said there was nothing currently happening that would have caused the entire network to go down and that we aren't even close to 800 SMR deployment (which pisses me off because Sprint coverage inside my office is horrible, while verizon I can get a strong 1x, 3g and LTE (my work phone and air card are all verizon)).
Same thing happened to me a while back, nothing worked, but I was roaming. It lasted for a few days, then when it started working again, I got LTE.
Same thing going on around Philly suburbs. Calls dropping like crazy and horribly slow 3g. When lte is turned on for good, does 3g go back to normal, or stay slower than the 1x speeds I get in some places?
prob tower issues it happens.. has nothing to do with sprint
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thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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if its sprint's tower issue, then it has everything to do with sprint
since its their towers
flex360 said:
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
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no its not sprints fault its the vendors fault
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thlinx said:
no its not sprints fault its the vendors fault
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Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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How so when Sprint's internal diagnostic tools show the tower is functioning properly (in respect to the Sprint network)?
Its possible that your area is getting 1900 network vision upgrades, which knock you out for about a week.you don't really notice the lte install because you don't have the service, but you are dependent on 1900 for voice so its not pretty. Our area just got the upgrade and we had a lot of unhappy customers, I couldnt call or text for about 6 days. I'm off for a few weeks or I would check it out for you.
No issues
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So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
sauprankul said:
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
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Towers go down. Power goes out, internet goes down.
These things happen. You call Sprint, you let them know. Even if they tell you everything looks good on their end, if they get 5 calls about the same tower, they'll send out an engineer.
Expecting 100% uptime is absurd.
sauprankul said:
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
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Normally you will just start to see 4g more often. You may some some minor odd behavior because they are up on the tower fooling around but it won't be a big outage. They do one site at a time, and once it's on it has to be tuned for optimal performance which takes a while too.
Sadly your 3g speeds are normal anymore, smart phones now days have completely overwhelmed the marginal capacity that evodo offers. Only thing they can do is to throw more RF carriers up but that can cause interface issues between cell sites and it can actually hinder performance. Areas that have complete lte toll outs do end up with much better 3g since the data hogs are now on lte, I can get about 1.5 down on 3g here where we have both lte and 1900mghz 3g network vision complete.
Same issues in Washington, DC for the Past 3 days. I sure hope its because they are upgrading the towers
Same thing happened in Houston a couple of days ago. One of the three towers in the area I work has been Network Vision upgraded, other two still in the works. Anywho, all of a sudden, no calls/texts for a span of about 20-30 minutes (longer/more in other areas). Sprint: "no issues reported in your area", I was: "yeah, I'm reporting one/some". Everything back to normal, for the time being, super-slow 3G (less than 100kbps). Thank goodness for Xfinity at home/work. I work for a preferred retailer and all we have been advised is that the upgrades are coming and will resolve and greatly improve our (Sprint's) network. Hopefully, the influx of money from the new owners will make it so. Nextel bandwidth/spectrum to be used for LTE, yes you'll need a new phone with correct radio.
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I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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tsdeaton said:
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
duck9191 said:
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
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Would be awesome to get this info for Tallahassee fl
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Been waiting for the 4g since 2010 and I've had enough. Time to go to T-Mobile.
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thinking about doing the same thing, I'm in Queens and it sucks haha
just worried about building penetration with them, especially in NYC
Yeah I hear you. I got sold on it today at work. One of my guys has been with T-Mobile for years I did a speed test and you see the results. He did it with his Samsung note 3 and got 29 mbps download and close to the same on upload. Frigging amazing. It's faster then my Wi-Fi on comcast at home. Time to make a move. Sad thing is I've been with sprint since 2000. Gonna be weird.
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I have been with Sprint over 10 years now. I don't know how much more I can take either. The network is so unstable in my area. Constant dropped calls, 3G is to the point where even at full signal I have to do toggle airplane mode for it to kinda work sometimes. 4G signal strength is a joke. Tri band is coming very soon but I'm just so so so tired of waiting.
You think your speeds are bad?
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Here are results from my newly upgraded Network Vision Tower not even a mile away from me just down the road.
Sprint 3G with "great signal".
Verizon 3G will usually run faster than 4G Sprint LTE. Even though I'm very close to the tower, it constantly cuts in and out. The speed sucks.
Thank god for Comcast. I know a lot of people hate them but I am very happy with my connection except for netflix congestion which should be fixed soon. I usually am above my rated speed even at peek times.
My tower is absolutely pathetic. They aren't all done but my tower has been borked since July of 2013. Now 3G pretty much doesn't work at all.
The only thing that is nice is I now have an HD Voice tower which does sound awesome when it works when talking to someone else with Sprint on an upgraded tower. That's if it can actually hold a call.
Dan Hesse is still promising a Super 4G network to rival the competition when he did a recent interview on Mad Money seen here.
The build out is taking way too long. I know a new network is not built overnight but it's absolutely awful. It's so bad my local news did a story on it cause so many viewers were calling in wanting them to do a story.
I'm still holding out for Tri-Band is the only hope left, but I just don't know how much more I can take.
At least your guys 3G "works" if you want to call those speeds "working"
I have the same results in maplewod, voice in my house is terrible always getting dropped. I manage to get pretty good 4g in bloomington, but I am not in bloomington that often. perhaps if sprint actually buys t-mobile that will help things along.
drifty999 said:
I have the same results in maplewod, voice in my house is terrible always getting dropped. I manage to get pretty good 4g in bloomington, but I am not in bloomington that often. perhaps if sprint actually buys t-mobile that will help things along.
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A lot of the towers around here are just borked. What I have been reading it's the hand off between new equipment to older legacy equipment. So eventually it should all be replaced but yea pretty much anywhere in the metro it sucks big time. Most of our towers should be getting 800 MHz & 2.5 GHz LTE in the coming months. I will be upgrading to the next HTC in tri-band flavor. We *should* see awesome speeds on the 2.5 GHz band since we were in a wimax market. We will see how the handoffs go between the 3 frequencies. I'm expecting dumped signals & dropped connection but it's suppose to be seamless.
The fastest I got out of Sprint
Here's what I'm looking at
And that's after most of the university students went home for spring break. Usually at 4 AM the speeds skyrocket though I've hit the max that our 3G supports (I probably have insomnia)
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luigi311 said:
Here's what I'm looking at (IMG quote removed)
And that's after most of the university students went home for spring break. Usually at 4 AM the speeds skyrocket though I've hit the max that our 3G supports (I probably have insomnia)
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I don't have any problems for the most part in the north east. Almost always 4g (LTE) and only occasionally does it drop to 3g while driving on highways.
I can stream netflix while driving and it only occasionally has to buffer.
I'm not the only one getting the b.s service right? I have unlimited high speed LTE and see the image for what I get with 3~4 bars of LTE I've had this problem since my s4 and note 3 and now on note 4.
Have you tried a new SIM?
I get this sometimes too on the tower by my house. It is super fast on some towers but others have speeds like you are showing.
Yea. Sometimes it shows good reception and then I get nothing. What helped me at work is getting that signal booster. You can get it at a local T-mobile store for free. ($25 deposit? Don't remember)
This thread talks about the cell spot router and the signal booster:
http://forum.xda-developers.com/showthread.php?t=2975376
Honestly, I've never had better service, however.
It's a speed test issue not a service issue. Had the same thing tried a different test and fixed it.
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Not a speed test issue, I know by now T Mobile is a pretty good liar about there LTE coverage. Here's a speed test done at home the previous one was at school. Also I was a sprint member before and there 3G was quicker then T Mobile 4g ( not lte). Also if you guys flash a AOSP rom you'd see what your service signal actually is. (I'm stuck on TouchWiz because of wifi calling) I get no bars at work because of environment, can't blame T Mobile for that.
Also another noob question if I have bars but no Internet why can't I call or text? Aren't those bars for voice and text?
I take some issue with your wording of this. T-Mobile's service is not fake, and they don't lie about anything. You have to understand that EVERYTHING on a mobile device is subject to far too many factors for me to name, and everyone will have a different experience. Just because you have not had a good one doesn't make their service fake or them liars. There is no "best carrier", other than what's best for YOU. If you had a good experience with Sprint, go back to them. I hate Sprint, and I'll never have them again. I've had great experiences with T-Mobile, and it continues to get better for me under John Legere's captaincy.
Also, for the record, speedtest.net is not a definitive test.
I'm not saying sprint is better but it's ridiculous how anything but lte is good on TMOBILE most of the time 4g or edge on TMOBILE time out can't even load a simple page. They don't cover a lot of what they say on there map for LTE and most of the time I don't get speeds I'm told to get even when my phones are indicating LTE with more then enough bars. Also why do the signals change when I'm on AOSP? I get what AOSP is saying LTE speeds when indicating LTE. I don't have to do a speed test to tell me if I'm getting good Internet speeds my phone also indicates it on the top left of what it's using and sometimes LTE is really good but most of the time it's pretty unreliable and slow.
To argue T-Mobile's side. I get H+ in areas at work that my Verizon note 3, whether on Verizon or T-Mobile got no service, and it speed tests a very usable 5mbps. It will get even better with band 12 turned on.
I wish I got that, I get around 25~100 kilobytes
I never see anything above 3-8 mbps , one time i saw 20, but that was one time.
Even I get 25+ now and then but never stable and most of the time on b.s h+
Ive had the same issues but what i found is that i have to switch or force my phone to 4g for a while and then back to LTE. On LTE there are times where i will be 20+mbps down and then ill be at less than one in the same building. What i did is force it to 4g and it was actually faster. I dont know why this helps it but it has for me. I then switch back to LTE whenever i seem to remember to switch it back. I called tmobile and they had be turn off the phone for a few minutes and then turn it back on and at the time, it fixed the issue but i havent been able to get that to work any other time.
Didn't even see this when I made my thread. I've been about a month now with worthless service on T-Mobile. Whole reason I left Verizon for T-Mobile is because I got service at work where I stream Netflix, Pandora, etc. Now I can't even do that. I get H+ in my work building.
I have -58dBm signal strength usually which shows as full bars and I can't even load web pages. Get random bursts of slightly alright speeds which quickly goes away. Usually 1mbps down. Was getting 5-6mbps down. Now I really get .18 Mbps down or less.
Sprint has zero signal at work but Verizon does. Pisses me off I left Verizon for T-Mobile when I don't even get the service I did anymore. They always tell me everything is fine too.
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Tmobile working great here.
Yup and every time you call me "tower us being worked on" good one.
Signal at location
Attempting to run speed tests
Finally runs
You can't tell me this isn't pitiful. That is good signal. Should be able to be usable. Hell on Verizon with 3G same spot I used to be -90 and worked fine.
T-Mobile used to work here, not sure what happened.
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Working great here.
I get anywhere from 25-65 down where I live with T-Mobile and I'm not in a major city what so ever
So to keep this in perspective I work in a data center and for a long while now haven't had issues, just started recently. Maybe a month ago.
I've tried a few different Roms, being stock through odin, and no dice.
Outside in the parking lot I am on LTE and have great speeds. Soon as I go inside I switch to umts/hspa+ and things go to hell. I sit between -58dBm and -70dBm signal strength. Mostly on the lower end of that spectrum(-58). I generally pull a 500+ms ping and a .10-.18 Mbps down and .01 Mbps up. So worthless. Randomly I get good data, for zero reason, for a min or two and can pull 1-2 Mbps down and 1 mbps up. I used to be able to stream Netflix at work and now I can't even open a simple webpage.
Things to note. Called tmo, had them check towers, reset phone connection from their end, and some other weird steps they wanted, no change.
Anyone have any thoughts? Only thing I can see, is if I open pandora for example, it bounces hard between umts and hspa+. Just non stop flips between the two when trying to pull data.
I have been on NK4 since it came out.
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Something is cutting the signal. They might be working on tower..unless I get to right department you won't know what they doing
BAD ASS NOTE 4
For an entire month though? That is why I waited to push them on it. Also don't understand how my signal strength is great but it can't send data but in bursts randomly. That is the part that confuses me the most. I haven't looked into this stuff much since I left Verizon for Tmo, but -50s was amazing signal strength on Verizon and very stable.
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Mine was for 11 months while they added lte by me
BAD ASS NOTE 4
Your company installed a scrambler. They caught on to your netflix... lol
nosympathy said:
For an entire month though? That is why I waited to push them on it. Also don't understand how my signal strength is great but it can't send data but in bursts randomly. That is the part that confuses me the most. I haven't looked into this stuff much since I left Verizon for Tmo, but -50s was amazing signal strength on Verizon and very stable.
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When you are connected to the tower what LTE band are you on? I know at my data center for my company the building is pretty much storm proof, but the thick concrete walls block high frequency signals really easily. If your on a high lte band it's going to be tough to get the signal through the walls. If you disable LTE you may have better luck. You can also use the app "LTE Discovery" to try to force your connection to a lower band if one is available.
This is also why Tmobile offers the free hot spots to some users. If you are in an area where tmobile only uses band 19 then sometimes it has a hard time getting through the walls of homes even.
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BACARDILIMON said:
Mine was for 11 months while they added lte by me
BAD ASS NOTE 4
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We've had that for a while. I guess I can push them more and see.
getyroks said:
Your company installed a scrambler. They caught on to your netflix... lol
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Nah. They don't care at all. No one on Verizon or ATT has any trouble and they do what I do lol.
ShrekOpher said:
When you are connected to the tower what LTE band are you on? I know at my data center for my company the building is pretty much storm proof, but the thick concrete walls block high frequency signals really easily. If your on a high lte band it's going to be tough to get the signal through the walls. If you disable LTE you may have better luck. You can also use the app "LTE Discovery" to try to force your connection to a lower band if one is available.
This is also why Tmobile offers the free hot spots to some users. If you are in an area where tmobile only uses band 19 then sometimes it has a hard time getting through the walls of homes even.
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I tried WCDMA only. It acts the same. I am not trying to get LTE and don't expect too. I was pulling 5-6mbps down on H+ and now I don't even get anything.
The part I don't get, is the phone is supposed to flip from a stand by state of UMTS to HSPA+ for data, then switch back when not using data right? Curious why mine bounces so bad, with good signal.
I have had tmo for over a year now. So over a year of perfect service at work, then BAM crappy service. Ugh.
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